2017 Ford Edge Complaint Log

The contact owns a 2017 Ford Edge. The contact stated that while depressing the brake pedal to start the vehicle, the brake pedal went to the floorboard. The contact went to the rear of the vehicle and became aware there was brake fluid leaking near the rear driver’s side tire. The failure had occurred approximately one year ago on the passenger’s side of the vehicle. The vehicle was towed to a certified mechanic who diagnosed the vehicle and determined that the brake lines were fractured in half. The contact was informed that the brake line needed to be replaced. The vehicle was scheduled to be repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 105,000.

I acquired a new 2017 Ford Edge. Despite adhering to all recommended maintenance protocols and with a mileage of 52,000, the vehicle was diagnosed with a "coolant intrusion on Engine CYL 3." Subsequent investigation revealed this to be a documented issue associated with this Ford engine. I contacted Ford to explore their potential liability concerning the sale of a vehicle known to possess a design defect; however, they declined to assume any responsibility.

The contact owns a 2017 Ford Edge. The contact stated that the check engine warming light illuminated, and the vehicle displayed low coolant level. The engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to a mechanic who diagnosed the vehicle and determined that coolant was leaking, and the engine had failed. The mechanic referred the contact to the dealer. The vehicle was taken to the dealer, who confirmed the failure. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 75,000.

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that there was coolant intrusion into the cylinder, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure became a recurring failure, and the contact parked the vehicle. The vehicle was no longer driven due to safety concerns. The approximate failure mileage was 74,000.

The rear camera started to turn into a blue screen and sometimes it looked like static. We were told to go to Ford to change the camera (2020 or 2021?). After paying over $900 to fix the camera it broke yet again. We were 3 months past the 2 year warranty and was told if we wanted it fixed we would have to pay again. Now sometimes the camera works when backing out and sometimes its just solid blue. It is available for inspection upon request. This is risky because sometimes there are blind spots when turning our heads to ensure we are not going to hit a pedestrian. Also it takes me twice as long to reverse park due to having to use my mirrors to see the lines which causes drivers to honk or appear restless because I'm not fast enough which could cause me to crash into a parked vehicle. The problem has been confirmed by a dealership which is why they told us to replace it, but now they want us to replace it yet again. No warning lights. The vehicle no longer detects if objects are nearby. This happened shortly before the camera went out. They quoted us on fixing it and we refused due to cost. The vehicle drivers seat cooling and heating no longer works. It works for the passenger, but not the driver. This happened in 2019.

The contact owns a 2017 Ford Edge. The contact stated that while starting the vehicle, the engine was idling roughly. Additionally, the check engine warning light was illuminated while driving. The vehicle was taken to the dealer, who diagnosed the vehicle with coolant intrusion into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 70,000.

The Ford 2.0L Ecoboost engine has been subject to Technical Service Bulletins due to coolant leaking into the cylinders causing recurring low coolant levels, rough running conditions, and engine misfire indicator lamps. The cause is a poorly designed engine and requires an engine replacement to rectify. The Ford dealership has quoted $10,000 for this repair. This issue has the potential to cause overheating or catastrophic engine failure.

The first symptom on my 2017 2.0 L EcoBoost engine with 79,000 miles was a rough start and check engine indicator. The warning light cleared and engine ran better while at operating temp. The symptoms became worse over the next few weeks, when I noticed that there was no heat coming from the heater as the coolant was very low and the engine was overheating. I had difficulty removing the coolant reservoir cap as there was significant vacuum and no coolant showing. When I got the cap off, the coolant boiled up, leaving a small amount in the bottom. I added coolant to make it home and called the local Ford dealer who informed me that there is a service bulletin about coolant leaking into the cylinders and the repair might likely mean an engine replacement. The engine replacement would cost $12000 at the dealer so I brought the car to my mechanic who scoped the cylinders and found damage in the third cylinder. Since he had replaced nine of these engines for the same problem and knowing that the faulty engine design had been corrected in 2020, he recommended long block engine replacement, which has been completed. Had I not noticed the engine overheating, I could have been stranded or worse -- had an engine fire. My mechanic informed me he has now replaced ten 2016-2019 2.0 liter EcoBoost engines for the same issue.

Coolant intrusion into cylinder block requiring engine replacement. (I unfortunately own TWO 2017 Ford Edge Titanium vehicles with the defective 2.0 L EcoBoost engine). I have had to replace the engine in BOTH vehicles which failed withing 10,000 miles of one another. This engine failed at 105,000 miles. The vehicle has been routinely maintained and the failure occured with no warning. The company is aware of the defect and no longer supports customers. There is a TSB issued which identifies the issue (22-2229). A Ford Edge forum on Facebook reveals that a decent percentage of the membership with this era model have experienced the same failure, with the same lack of support from the manufacturer.

Engine failure issue. Car started to rough idle, and started to lose power due to misfires. The poor performance placed myself and Family at risk of becoming a hazard to ourselves and other drivers because the car could encounter a moving situation that could not be avoided, and the loss of ability to move away from a dangerous situation. While addressing the problem it was found that there was coolant intrusion in the cylinders due to cracks developing in the poorly designed engine block. The check Engine light did signal indication of a misfire and bad ignition. I investigated the problem and discovered that Ford is aware of the issue and has issued TSB-2229, replace engine at cost to owner, due to Fords poor design.

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated, and the engine was overheating. The vehicle was taken to the dealer to be diagnosed, and the contact was informed that coolant was leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 115,000.

Both rear break lines snapped and leaked within 1 momtj

The contact's daughter owns a 2017 Ford Edge. The contact stated that the vehicle was experiencing excessive coolant consumption. The vehicle was taken to Speedy Auto, where it was diagnosed and determined that there was a misfire in cylinder #2 due to coolant intrusion in the engine. The contact was referred to the dealer for further assistance. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 106,000.

Known coolant intrusion issue in 15-18 Ford Edges. Coolant leaks into the cylinders, hard starts, check engine, without a new motor replaced, the engine will explode. This should be a recall since it’s consistent on almost every single edge from the years listed. I had to replace the engine at 88,000 miles. $8,000 of work done for an issue that is known to Ford.

Engine caused coolant to leak into the cylinders. Cracked engine block. Had to completely replace engine. Called Ford Assist and they said my car is one year too old to help with any sort of repairs. I was stranded without and car (my means to get to work) and heavily relied on other people. I had to finance the repairs on high interest loans, which caused undue stress and financial hardship.

Applied the brakes at a red light brake pedal went to the floor was a few blocks from home got home found right rear brake hose ruptured and brake fluid leaking out

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the engine overheated and the vehicle stalled. The check engine warning light was illuminated. The vehicle was able to restart. The vehicle was taken to an independent mechanic, where it was diagnosed that coolant had leaked into the third cylinder, which caused the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. An unknown dealer was contacted and referred the contact to the manufacturer for further assistance. The vehicle was not diagnosed or repaired by the dealer. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 114,000.

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle failed to accelerate as needed. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle had experienced rough idles upon startup, and there was white smoke coming out of the exhaust pipes. The vehicle was taken to the local mechanic, who diagnosed that there was coolant intrusion in the engine cylinder #2. The contact was advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer and the local dealer were notified of the failure and informed that the vehicle was not eligible for related extended warranty coverage. The failure mileage was 50,000.

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was intermittently illuminated while driving. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.

The contact owns a 2017 Ford Edge. The contact stated that on several occasions while driving at undisclosed speeds, the check engine warning light illuminated. The contact stated that on several occasions, coolant was added to the vehicle, and the vehicle took longer to start. The vehicle was taken to a dealer, where it was diagnosed that there was coolant intrusion in the engine, and the engine block was cracked. The contact was informed that the engine needed to be replaced. The contact related to the failure of the Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure. The failure mileage was 81,000.

Codes P0316 and P0302 misfire cylinder 2, could not remove plug due to seized to head due to coolant intrusion foul up threads of plug. Recommended replacement of long block and related hardware and gasket. Quote for new engine $9,350.

The contact owns a 2017 Ford Edge. The contact stated while reversing at slow speeds, there was a misfire coming from the engine with the check engine warning light illuminated. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the cylinder, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 104,000.

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The independent mechanic refilled the coolant reservoir. The contact stated that on a separate occasion, while driving 70 MPH, the engine overheated, causing the contact to wait for a while for the engine temperature to cool down. The vehicle was restarted; however, the failure reoccurred on 4 separate occasions. The contact stated that while the vehicle was at the residence, her husband checked the vehicle and the coolant reservoir was empty, and the vehicle failed to restart. The vehicle was not repaired after the most recent failure. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 60,000.

The contact owns a 2017 Ford Edge. The contact stated while driving 45 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined there was coolant intrusion into several cylinders, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 108,000.

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the independent mechanic, who determined that coolant intrusion into various cylinders had resulted in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 60,000.

The contact's mother-in-law owns a 2017 Ford Edge. The contact stated that while her mother-in-law was driving at an undisclosed speed from a right turn into traffic, the accelerator pedal was depressed, but the vehicle delayed accelerating as needed, almost causing a crash. The driver continued driving in the right lane. The contact stated that upon test-driving the vehicle the following day, the vehicle failed to accelerate and was undrivable. The contact stated that the vehicle later failed to start and was towed to the dealer. The dealer diagnosed that the engine had failed and needed to be replaced due to coolant intrusion into the engine. The contact stated that the vehicle had previously experienced excessive coolant consumption and was overheating. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be covered because the VIN was not under recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 65,512.

I have been fixing my brakes and rotors every 4 months. 3 times my brake line has busted. The first time there was a recall and it was fixed. The second time I almost died had to hop a curb to stop I had my baby in the car with me. Ford apologized and gave me a free extended platinum warranty and fixed the problem. This last time I was pulling out of the pharmacy and my peddle went straight to the floor and I couldn't stop I was luckily in a empty parking lot. I keep having problems with the brakes and loud squealing noises. I stopped going to the dealership because they said I drive alot and need new breaks every 4 months, when I shouldn't need breaks every couple thousand miles. I'm being tooken advantage of. I can't afford to keep getting brakes and rotors. I'm a single mom on disability. I just got new break pads and rotors and calipers a month ago. I brought my truck into a mechanic to clean the break parts because my rims are so dirty and the squealing is so loud and when I come to a complete stop my truck feels hesitant. The mechanic cleaned & greased my pads and calipers and out some red paste said that should help but it didn't. This is absolutely insanity. Something is wrong. This is the 2nd time my passenger seat belt has stopped working and my air bag light is on. I can't afford to take it back to the dealership and pay 100s of dollars. This has been a repeating problem for years with the breaks. 5 years to be exact. And 8 months ago I fixed the seatbelt.

The contact owns a 2017 Ford Edge. The contact stated while driving 45 MPH downhill, the brakes became inoperable. The contact stated that the vehicle failed to stop when the brake pedal was depressed. The driver turned the steering wheel from side to side to slow the vehicle. The contact stated that the brake pedal was depressed and went to the floorboard. The contact stated that the vehicle drove through a stop sign and eventually came to a stop. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic). The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and confirmed there was no recall associated with the VIN. The failure mileage was approximately 113,000.

On the morning of [XXX], I left home in my vehicle for work and felt a difference in brake pressure. After about a block away from home the brake pedal started hitting the floor every time I engaged it. The dashboard indicated that the brake fluid was low, so I returned home to check it and fill up. As I started it up again and engaged the brakes it still hit the floor. On making a visual inspection of the area, pool of fluid was discovered on the ground. I took it to a shop and was informed that the right rear hose was busted. So I had to have it replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Edge. The contact stated that the heating system was inoperable. The vehicle was taken to an independent mechanic, where the contact was informed that the coolant reservoir was empty, and coolant was added to the vehicle; however, the failure persisted. Additionally, the contact stated that there was white smoke coming out of the exhaust pipe upon starting the vehicle. The vehicle was taken back to the independent mechanic, where it was diagnosed with coolant intrusion into cylinder #2. The vehicle was taken to the dealer, where the same assessment was made. The dealer determined that the engine needed to be replaced and provided an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 72,000.

My 2017 Ford Edge with the 2.0L EcoBoost engine has been diagnosed with the coolant intrusion issue covered by Ford’s Technical Service Bulletins (TSBs) 19-2172 or 22-2229. Initially, engine code P0301indicating misfire in cylinder 3. Ford Dealership Hassett Ford Wantagh NY confirms the TSB issue and recommends long block replacement. There is a danger of engine fire, engine failure and stalling. My odometer is 74,000 miles.

The rear brake lines completely failed, leaked as I drove down the driveway. Had to have the car towed and had to pay Ford to replace the lines; over $650. The front brake lines had done the same thing a few years ago. These Ford Edges have lots of manufacturing defects. I had to have the entire engine replaced due to fluid leaking into the pistons. Luckily it was under extended warranty, but Ford should have had to replace anyway since it's a well-documented problem. I'd like the rear brake lines to be under recall so I can get reimbursed.

The contact owns a 2017 Ford Edge. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where DTC: P0302 was retrieved, indicating a misfire in cylinder #2. The mechanic informed the contact that there was a small amount of coolant leaking into the engine. The mechanic advised the contact to have another vehicle inspection performed in several years. The vehicle was not repaired, and the failure persisted. The vehicle was taken to Auto Zone, where DTC: P0302; was retrieved. The dealer was notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 69,500.

I had purchased the 8 year warranty plan for my 2017 Ford Edge. The week before it expired, I took it in for a oil change and final check. The mileage was only 42,542 miles. Brakes were replaced under warranty and all looked good. Literally the next time we drove it after getting home, at about 55 mph the check engine light came on, motive power was lost, and the brakes and gas pedal lost power. After pumping the brake we got it stopped safely and then towed to the dealer. The code they found was P06E9 and after checking, no engine rotation was detected and the engine was seized and had to be replaced. I have a 2.7L EcoBoost engine which I have since learned has had many issues, class action lawsuits, and also a recall for Ford Edge years 2021 - 2022 for the same engine - replaced for free. Since it was 10 days out of warranty, and literally 50 miles driven out of warranty, Ford would not do anything to repair the car even though the engine issue is a known problem. Repair cost was quoted at $14,849.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that while driving two weeks later, the check engine warning light illuminated again. The vehicle was taken to an independent mechanic where it was diagnosed with a coolant leak onto the spark plugs and ignition coils. The vehicle was repaired; however, three days later the failure reoccurred. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 104,000.

The contact owns a 2017 Ford Edge. The contact stated that the vehicle intermittently failed to start immediately, and several attempts were needed to start the vehicle. The contact stated that whenever the vehicle was started, there was black exhaust coming from the exhaust pipes. The contact stated that there was a misfire while driving at various speeds and while the vehicle was idling. The temperature gauge indicated that the engine was overheating. The contact noticed coolant leaking into the reservoir. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic who diagnosed the vehicle and determined that the coolant reservoir was empty due to coolant intrusion in cylinder #1. The contact stated that DTC: P301 and P304 were retrieved. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

Started the engine of my 2017 Ford Edge and it sounded different. It ran rougher then usual. Stated to my passengers that the car was not sounding right. Shortly there after on the highway at 55mph, the check engine light came on. The car continued to run rough that night. The next day when I started it, the check engine light was still on and I called the Ford dealer for a service appt. At the appt they informed my husband that my 2017 Ford Edge needed a new engine because coolant was leaking into cylinder. Told us we had 10000 miles before we must replace the engine. Appx cost $6000-$7000 Just 2 weeks before while having the oil changed and new brakes installed (because the check brake light came on), they had informed me that the water pump had a tiny leak that I might want to fix but to keep an eye on the temp gauge and carry some coolant until it got fixed. Appx cost $600-$700. Did not fix. Then check engine light came on. Have not fixed engine. Only 98700 miles.

PLEASE SEE ATTACHED LETTER This complaint is being submitted due to gross negligence in recall communication and manufacturer accountability. This failure in vehicle safety oversight that has already resulted in emotional and financial harm. In September of this year, I submitted an application for a buy-back option to Ford but was denied. This application/request was assigned a case number by Ford: cxh05566445w6s6x2 My vehicle has four unresolved safety recalls, two of which directly caused two accident that could—and should—have been prevented had I been notified of the known safety risks. I did not receive recall notices until after both of the accidents occurred, which demonstrates a systemic failure by the manufacturer, Ford. This negligence is not only irresponsible—it violates basic safety obligations to consumers and the public. I request immediate action from NHTSA to investigate this matter and enforce compliance. A description of the incidents and associated recalls that have incurred are described on the following page. Additionally, just last week while driving on a rural road, my vehicle’s transmission unexpectedly shifted from standard Drive into Sport mode (“S”) on its own without any input from me. This sudden and uncommanded gear change created a dangerous driving situation, and I strongly believe this may be another serious safety defect that has yet to be acknowledged or recalled by the manufacturer. 1. NHTSA Recall Number: 25V572 Recall Date: September 8, 2025 Manufacturer Recall Number: 25S89 Incident Date: January 2025 Incident Description: In January 2025, while backing out of my driveway, the rear-view camera suddenly displayed a distorted image and failed to detect a large tree directly behind my vehicle, causing me to reverse into it. This was not a minor inconvenience—this safety failure could have resulted in serious injury or worse had a child, pedestrian, or another vehicle been behind me at the time. I often have my children and neighborhood kids near my driveway, and I relied on Ford’s safety systems to operate as designed. Instead, the defect caused property damage and has now rendered the rear safety system completely unreliable. The rear camera now constantly beeps as if something is behind the vehicle even when nothing is there, meaning I no longer have any way to know when a real hazard is present—creating an ongoing and dangerous safety risk. Ford did not issue a recall for this exact failure until nine months after I experienced it and suffered damage. Recall Summary and Safety Risk: THE REAR-VIEW CAMERA COULD DISPLAY A BLANK OR DISTORTED IMAGE ON THE CENTER DISPLAY SCREEN WHEN THE VEHICLE IS IN REVERSE. A REAR-VIEW CAMERA THAT DISPLAYS A BLANK OR DISTORTED IMAGE WHILE IN REVERSE CAN REDUCE OR DISTORT THE DRIVERS VIEW OF WHAT IS BEHIND THE VEHICLE, INCREASING THE RISK OF A CRASH. 2. NHTSA Recall Number: 25V544 Recall Date: August 25, 2025 Manufacturer Recall Number: 25S87 Incident Date: May 2, 2025 Incident Description: On May 2, 2025, while driving with my children in the car, the brakes suddenly failed without warning, leaving me unable to stop as we approached traffic ahead. To avoid a collision that could have seriously injured or killed us or other motorists, I was forced to veer off the roadway, scraping and damaging the side of my vehicle in the process. This was a terrifying and traumatic experience, especially with my children in the vehicle—we could have been hit head-on or rear-ended at full speed due to this critical brake failure. I immediately drove the car, as carefully as possible, to the nearest repair shop, where I was informed that the brake hose line had ruptured and was leaking. I had no choice but to pay out of pocket for the brake repair just to make the vehicle drivable again. However, like the previous incident, I am still unable to afford repairs to the body damage caused by this safety failure. It is unacceptable that a known safety defect—one capable of causi

The contact owns a 2017 Ford Edge. The contact stated that while starting the vehicle, the engine was running rough. The check engine warning light was illuminated. Additionally, a fuel odor was detected while the vehicle was being started, and the contact was outside the vehicle. The contact stated that the failure resulted in poor fuel mileage. The vehicle was taken to an independent mechanic, who performed a tune-up and replaced the spark plugs, but the failure persisted. The vehicle was taken to a second independent mechanic, who replaced another spark plug, but the failure recurred. The vehicle was then taken to a third independent mechanic, who determined that there was coolant intrusion into the cylinders, causing spark plug damage, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 51,000.

Coolant intrusion into the number 3 cylinder

Coolant Intrusion on EcoBoost 2.0L engine, cylinders #2 and #3 due to head gasket failure. Failure is due to open deck coolant system on engine re-design which was done on 2017- 2019 model years. The engine redesign (to get more horsepower) required more cooling so they "channeled" coolant between the cylinders leaving very little space for head gasket to seal. The only "fix" (see their TSBs) is to replace the entire long block on the vehicle. This replacement long block is not the same design, but a instead is a new one which has been re-engineered specifically because of the faulty design mentioned above. The cost quoted to do this through the Ford dealer that sold the car when it was new is $7,608.12. Ford customer service has been asked for financial assistance and has refused to provide any financial support. The vehicle in question only has 59,652 miles on it. TSBs issued re this are: 19-2346 and 22-2229

The contact owns a 2017 Ford Edge. The contact stated that the vehicle hesitated while starting with the check engine warning light illuminated. The contact stated while driving at an undisclosed speed, there was a misfire coming from the engine while depressing the accelerator pedal. The vehicle was initially taken to an independent mechanic where the spark plugs, and ignition coils were replaced. Despite the engine repair, the failure returned, and the vehicle was taken back to the independent mechanic. The mechanic performed another diagnostic test and discovered that there was coolant intrusion into the engine. The vehicle was then taken to a local dealer where the vehicle was diagnosed with the same failure as the independent mechanic and the contact was informed that the engine long block needed to be replaced and the contact was provided an estimate for a new engine. The manufacturer was notified of the failure but offered the contact no assistance. The contact was referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 93,000.

Car running rough, mostly when first cranked. Check engine light came on - misfire cylinder 2 and 3. Changed spark plugs and coil packs. Cleared code. Check engine light came back on. Changed fuel injectors. Reset codes. Check engine light back on. Same codes - misfire cylinder 2 and 3. Auto Start/stop turns off when car is rough on initial cranking. Coolant has a leak believed to be going into the cylinders. Have to add coolant every week It is scheduled for a pressure test. Seems to be the same problem other 2.0L EcoBoost engines are having but my VIN is not part of the recall

The contact owns a 2017 Ford Edge. The contact stated that the vehicle was experiencing rough starts. The check engine warning light was temporarily illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that there was a misfire in cylinder #3. The dealer determined that a tune-up was needed. The tune-up was performed; however, the failure recurred, and the contact noticed that there was an abnormal burning coolant odor coming from the vehicle. The vehicle was taken back to the dealer, where it was diagnosed that there was coolant intrusion in the engine due to a crack in the engine block. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The contact was then referred to the NHTSA Hotline for assistance. The failure mileage was approximately 79,000.

engine coolant intrusion issues, white smoke when you start the car

The contact owns a 2017 Ford Edge. The contact stated that after starting the vehicle, the engine was running rough. The contact became aware of an abnormal coolant consumption. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed and determined that the head gasket was leaking coolant into the engine. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to two independent mechanics and to the dealer, and it was determined that there was coolant intrusion into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 74,635.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, there was an engine misfire, and the vehicle then lost motive power with the check engine warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 120,000.

The contact owns a 2017 Ford Edge. The contact stated that while his wife was driving 75 MPH, the message "Engine Coolant Hot" was displayed and the engine warning light was illuminated. The vehicle went into LIMP Mode and the vehicle failed to exceed 10 MPH. The vehicle was pulled over to the side of the road and turned off. The vehicle was restarted after a while and operated as needed. The vehicle was taken to a dealer, where it was diagnosed that the spark plug needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 64,100.

Engine light and warning light came on said engine coolant over temp, coolant leaking out, took it to ford dealership and they said the coolant is leaking into the cylinder and burnt the engine, said its a known problem thats been happening, they cant repair the engine, they have to replace the whole thing for $10,000.