2017 Ford Edge Complaint Log

My 10yr old son and I were coming to stop light only to press the breaks and not be able to stop completely until using the parking break. Unfortunately this is the 3rd time since 2021we have experienced the shocking reality of suddenly no being able to stop. (no fluid where parked, no warning lights no sounds) I had my car towed to the dealership and (even though the front break line was replaced twice in the past) the Ford service center was quickly able to identify the cause of the leak and is charging me $1750 to fix the same problem with the back brake hose since recall only covered the front.

My right rear brake hose ruptured while pulling into my garage. Peddle went soft and I had to throw it in park in order to not hit the wall.

I AM IN NEED OF A SECOND ENGINE REPLACEMENT SINCE THIS VEHICLE WAS BOUGHT BRAND NEW. SAME SYPTOMS AND SAME PROBLEM AS CONFIRMED BY FORD DEALERSHIP. COOLANT INTRUSION ON CYLINDER 3. CODES P0303 AND P0316. THIS IS A KNOWN DESIGN FLAW FOR THE 2.0 ECOBOOST ENGINE. A NEW ENGINE BLOCK WAS REDESIGNED IN 2019 TO ADDRESS THIS KNOWN PROBLEM. I FILED A CASE WITH FORD, BUT THEY SAY THERE IS NO ASSISTANCE FROM THIS KNOWM PROBLEM. FIRST ENGINE WAS REPLACED WITH 20,000 MILES AND NOW AT 103,000 IT NEEDS REPLACED AGAIN $7,200. THE VEHICLE HAS BEEN MAINTAINED AS ASKED BY FORD AND I HAVE ALSO RECEIPTS TO VALIDATE.

Engine block failure at 87,876 miles. Ford inspected and admitted to a faulty design with this engine. Engine failure is the safety issue

The steering adaptive controls have malfunctioned causing the steering wheel to become misaligned.

The contact owns a 2017 Ford Edge. The contact stated while the vehicle was idling in the driveway, the temperature gauge was showing that the indicator had raised to HOT, and the message "Engine Coolant over Temperature" was displayed on the instrument cluster. The contact shifted the gear selector into drive(D) and accelerated and the temperature gauge lowered back to the normal engine temperature. The contact stated that the failure also occurred while stopped for a traffic light or traffic sign. The contact had taken the vehicle to a local dealer, where it was diagnosed and DTC: P0217 and P1285 were retrieved, showing that there was a coolant leak at the water pump weep hole. The dealer determined that the water pump, timing chain, and other hardware needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 121,122.

The contact owns a 2017 Ford Edge. The contact stated that the vehicle was consuming an excessive amount of coolant. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who determined that there was a misfire in the engine and there was coolant leaking into cylinder #2. The contact was informed that the engine needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 64,000.

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who observed a misfire in cylinder #4, and diagnosed a failure with the head gasket. The vehicle was not repaired. The manufacturer was not notified of the failure. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 70,000.

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Coolant intrusion into the engine block due to a manufacturing defect in the cylinder walls. Needs engine replacement. I have had this car since 12/8/2020. No extended warranty. I have 60,000 miles on this 2017 Ford Edge and it needs an $8,000.00 engine. I still owe $11,000.00 on this vehicle. If the engine isn't repaired, it could overheat shutting down the motor and could cause extreme danger to the driver and even resulting in a fatality. We as consumers need your help in creating a recall on these vehicles. There are thousands of us that have lost so much money to repairs that should not be happening due to faulty engine blocks.

I bought the car used from a Ford Dealer in October 2024. The car had a clean CARFAX and solid maintenance history and just under 40,000 miles at time of purchase. In December 2024, there were several instances of rough idle at time of cold start that quickly cleared. In January 2025, it stopped blowing heat. My local garage found it was low on coolant but could not identify a leak. A few more days of driving showed continued loss of coolant. I brought it back to dealer I bought it from and their service department confirmed there was coolant in the engine cylinders and a full engine replacement was needed - a condition consistent with Ford's Technical Service Briefing issued in 2019. Ford customer service is unwilling to support the cost of that repair due to the age of the vehicle. Ford has admitted that there was a manufacturing defect in some of their engine line across models. They issued a recall for certain models with this issue, but not for my vehicle. It is insane to me that a car manufacturer, who acknowledges a mistake in production of their engines won't stand behind a vehicle with less than 45,000 miles on the engine.

Coolant Intrusion issue - this is a known issue subject to a class action lawsuit. My vehicle was textbook - check engine light with accompanying code for a misfire on Cylinder 3. Then it would run rough upon starting. Next, the heater was acting up (on and off). Then billowing white smoke that smells sweet. Coolant reservoir was low, but not empty. Vehicle has 75,000 miles on it and is not drivable without a $7000-$9000 long block replacement due to the risk of fire. Called Ford customer service and was told the TSB did not even apply to my vehicle (as though a known design defect is related to a particular manufacturing facility).

The check engine light comes on due to coolant intrusion into the cylinder. The repair is to replace the engine! This issue has been affecting many Fords, resulting in the issuance of a Technical Service Bulletin.

The contact's friend owns a 2017 Ford Edge. The contact stated that while driving 35-45 MPH, the engine light illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the engine block was cracked. The vehicle was taken to another local dealer, Riverside Ford of Tulsa (745 W 51st St, Tulsa, OK 74107); and was diagnosed and determined that the engine block was cracked. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 51,000.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a coolant leak into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 56,000.

My wife was driving the car and had no heat. Once she got home we realized that the car was out of coolant. This has been found to be the known issue with this car. Coolant intrusion into the cylinder. This has the potential to overheat causing someone to pull over and get hit on the highway. Especially with the snow and low visibility conditions I’m glad my wife was able to make it home without being injured. This car is only a 2017 with around 122,000 miles. I’m writing this to hopefully save someone else in the future.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact noticed white smoke coming from the exhaust. The vehicle was taken to an independent mechanic, and the contact was advised to take the vehicle to the dealer for assistance. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 84,400.

Engine overheating warning light, Rough idling, Check engine light, all from …coolant leak from the engine block on my 2017 Ford Edge "coolant intrusion" in the 2.0L EcoBoost engines. I am looking forward to joining Ford EcoBoost class action lawsuit. Fir ford edge 2017

I am reporting a cracked cylinder block in my 2017 Ford edge with only 64000 miles and now not warranted for repair. I was informed by Ford Motor dealership it would cost me 10,000 dollars for entire engine replacement. I had two more payments before a total payoff on this vehicle.

The contact owns a 2017 Ford Edge. The contact stated that the center high-mounted third stop light was full of condensation, causing the light to become extremely dim. There was no warning light illuminated. The vehicle was taken to a local independent mechanic, where the vehicle was diagnosed, and the contact was informed that the third brake light was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 54,000.

I took my Ford Edge in as the engine was making a loud rattling noise, i was told i had a cracked Flex plate and Ford will only cover half. I was NEVER notified of this recall and now i am in charge of paying 50% of a SAFETY issue because of Ford's mistake. I am now not able to drive my car advised by the mechanic because of this safety issue. This is a program by Ford and should be a recall. I should not be stuck paying 50% for something Ford messed up and am now not able to drive my vehicle as it was deemed unsafe. I also should not be paying 50% of something because Ford never legally notified me.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle idled roughly, and the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 54,000.

The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The local dealer was contacted and confirmed that the recall repair parts were not yet available. The contact stated that the rearview camera image was cloudy while reversing. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The failure mileage was approximately 49,000.

My car had a check engine light on and I took it to the dealership to get it checked out and they said that coolant had leaked into cylinder 2 causing misfire and the whole engine needed replaced. The ford rep said it’s a common issue know with that specific engine. Coolant is very flammable and could’ve very easily started an engine fire.

The contact owns a 2017 Ford Edge. The contact stated that when he started the vehicle he saw that the check engine light had illuminated and was idling roughly. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into the engine block and the engine needed to be replaced. The contact was advised by the dealer that there was a manufacturer technical service bulletin for the failure 22-2229 (Engine and Engine Cooling), but the vehicle was no longer under warranty and he would have to pay for the repair. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the Safety Hot Line. The failure mileage was approximately 55,000.

The contact owns a 2017 Ford Edge. The contact stated while the vehicle was parked and occupied, the contact’s husband heard an abnormal sound coming from the engine. The check engine warning light was illuminated. The contact stated that an independent mechanic was contacted. The vehicle was taken an independent mechanic where it was diagnosed and determined that the engine block was damaged, there was coolant leaking into cylinder #1 and #2, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The contact was then referred to the NHTSA Hotline for assistance. The failure mileage was 120,000.

The contact owns a 2017 Ford Edge. The contact stated that the vehicle was experiencing rough starts. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was a misfire in cylinder #4, and there was coolant intrusion in the cylinder head. The mechanic determined that the engine needed to be replaced and related the failure to TSB Number: 22-2229. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 107,000.

There is a crack in the block that is causing coolant to leak into the cylinder. This is a very common issue with these motors and should have been recalled a long time ago

I bought my 2017 ford edge titanium last year back in dec of 2023. Well she had about 124k miles on it when i got it. Well theres almost 170 k miles on it now and i been very thorough with my maintenance. Transmission fluid, spark plus etc. Well im workin in tulsa one night and drop someone off and begin to hear this rattle noise. Well im an 1hr 30 mins away from hime so im prayin that i get back hime safely. Well i make it back. I take it to my mechanic and he said it sounds like your flex plate is bad or cracked. Well my understanding is other 2017 ford edges with my 2.0 engine and 6f35 transmission has a torque converter stud bolts weld problem recall. Apparently thats what could be causing my flex plate to crack all of a sudden. Just the only thing listed under my vin is a csp. To me if the torque conver weld stud bolts werent welded or tightened right at the factory i feel like that should be on fords end to cover the repair vs regular wear and tear. Like my way of explaining is say you borrow something from someone and you break it. They shouldnt be liable if its your mistake? True? I dont want no lawsuit. I just want ford to fix the issue with my car that their defect caused. Many blessings and Merry Christmas and thanks a million.

I was driving down the highway at highway speeds (60-70mph), and bunch of lights came up on my dashboard. Primarily, the vehicle was indicating a high temperature issue. Due to this high temperature, the vehicle went into “low power mode”, to conserve heat, which caused my gas pedal to respond slowly, and leaving me feeling very unsafe. I have since gotten the car inspected and repaired. The independent service center (Christian Brothers - Fossil Creek), identified that the issue was a coolant intrusion into 2 cylinders that effectively ruined the engine. I had to have a whole engine replacement. Ford is not offering any support, even though the NHTSA has reported it as a known problem with this engine type (bulletin 19-2346)

2017 Ford Edge Titanium with 61,000 miles had faulty engine installed during manufacturing and is experiencing the common issue as other Ford Customers. The vehicle is experiencing coolant intrusion into the engine, specifically cylinder #2. Ford has denied the replacement of the engine (even though the vehicle only has 61,000 miles) and expected to replace the long block engine for $9,809.59.

The contact owns a 2017 Ford Edge. The contact stated that upon depression of the brake pedal, an abnormal banging noise emitted from the vehicle without warning. The vehicle then began to hesitate upon depression of the accelerator pedal as fellow motorists assisted the contact by pushing the vehicle up an incline and into a parking lot. While in the parking lot, the contact restarted the vehicle and placed into reverse(R); however, the vehicle moved forward while in reverse(R). The contact restarted the vehicle for a second time and vehicle resumed normal operation. The contact was able to drive the vehicle to the residence. The dealer was notified of the failure and informed the contact that there were no recalls or warranties on the vehicle. The contact was then referred to the manufacturer who also offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 200,000.

The contact owns a 2017 Ford Edge. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic, where the spark plugs were replaced; however, the check engine warning light illuminated after a while. The vehicle was taken back to the same independent mechanic, where it was diagnosed with coolant intrusion in the engine. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.

I am writing to bring to your attention a serious issue I have encountered with my Ford vehicle, which I believe may indicate a broader safety concern that warrants investigation. Below is a detailed account of the problem: On November 27, 2024, my vehicle’s check engine light came on. I took it to O’Reilly Auto Parts, where the diagnostic code recommended replacing the spark plugs and coils due to a misfire in cylinder #2. Following their recommendation, I took the vehicle to Deer Valley Car Care, where the spark plugs were replaced. The check engine light turned off afterward. However, just one week later, the check engine light came on again, and the vehicle began to overheat. I had the vehicle towed back to Deer Valley Car Care, where they diagnosed coolant in cylinder #2. They advised me to take the vehicle to Bell Ford, as they informed me that this was a known issue with Ford engines, and Ford recommends replacing the entire engine in such cases. Upon further inspection by Bell Ford, they confirmed the diagnosis and also recommended replacing the long block engine. This issue, as explained by the dealership, is a known defect with the engine, and Ford is recalling newer models for this problem, but not my specific model. My vehicle has only 75,000 miles on it, and I take excellent care of it. To find that a defect in the engine has caused coolant intrusion into the cylinder is troubling. The fact that Ford does not offer a repair solution and instead recommends a full engine replacement further reinforces the seriousness of the issue. I was quoted approximately $9,000 for the repair, which I find unacceptable considering the relatively low mileage on the vehicle and the nature of the defect. Ford has acknowledged that this is a known issue, yet only newer models are included in their recall, leaving vehicles like mine outside the scope of any recourse. I believe Ford should be held accountable for this defect.

Vehicle started overheating and showing low coolant levels, repeated refills and no external leaks indicated a separate problem. White exhaust and engine warning light indicated possible coolant intrusion. Took to local dealer who confirmed coolant intrusion.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, and the contact was referred to the dealer for assistance. The vehicle was taken to the dealer where the vehicle was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 77,000.

Engine and Cooling Failure on my 2017 Ford Edge. Transmission operating poorly and check engine light was on. Went to dealer for service, and was told faulty gasket is leading to coolant intrusion into the transmission. Was told needed to replace engine at cost of $10,500. This is a widespread issue on this model yet Ford refuses to recall it and fix it, and this despite the fact that they recalled other models with the same engine. An 8-year old car should not have to be junked. The NHTSA needs to do the right thing and force Ford to recall this model and replace the engine.

The contact owns a 2017 Ford Edge. The contact stated while starting the vehicle, the contact noticed that the engine would rattle with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that coolant leaked into the cylinder causing the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired, and the dealer stated that the vehicle failure was associated with TSB 22-2133 and referred the contact to the dealer. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 72,000.

engine light came on. took to ford dealer , They stated that antifreeze was leaking in to cylinder. and that I needed a new engine. and that I should not be driving it because it could stall out or could catch fire. Ford has other ford engines doing the same problems . because of a seal . that they {ford} have been aware of. Codes from dealers code readers are reading number 4 cylinder messed up.

The contact owns a 2017 Ford Edge. The contact stated that the vehicle was taken to a dealer for a routine oil change, and the mechanic observed that there was an internal water pump leak. The mechanic provided a diagnostic test and determined that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 38,000.

The contact owns a 2017 Ford Edge. The contact stated that while driving 35 MPH, the high engine temperature and low coolant level warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that coolant was leaking into cylinders #2 and #4, and the engine needed to be replaced. The manufacturer was notified of the failure and confirmed that the VIN was not under recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 63,000.

Due to a misfire it was found that coolant intrusion on the cylinders causing a replacement of the long block assembly

The contact owns a 2017 Ford Edge. The contact stated that the heating system was inoperable. The contact stated that the vehicle was taken to an independent mechanic at the gas station, where the contact was informed that there was no coolant in the coolant reservoir. The mechanic added coolant to the vehicle; however, the failure reoccurred. The check engine warning light was illuminated. The vehicle was taken back to the mechanic, where it was diagnosed with coolant intrusion into cylinder #3. The vehicle was not repaired. The vehicle was then taken to the dealer, where the engine was being taken apart for further diagnostic testing. The vehicle was not yet repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 54,790.

2.0L EcoBoost with Coolant in Cylanders, White Exhaust Smoke and Illuminated MIL. 12/3/24 - Schicker Ford, Union, MO repair cost for new engine is $6,636.86

The contact owns a 2017 Ford Edge. The contact stated while driving at approximately 65 MPH, the engine started to overheat. There was an abnormal odor of coolant being distributed through the vents. The contact was able to pull over and noticed that the temperature gauge was past high. The check engine warning light was illuminated. The contact stated that the failure was like Technical Service Bulletin: 19-2346 and 19-2208. The vehicle was taken to an independent mechanic who determined related the failure to DTC: P0302 - Cylinder #2 misfire was detected. The spark plugs and ignition coils were replaced. The vehicle was taken to the local dealer, where it was diagnosed that coolant was leaking into the engine, and an engine replacement was recommended. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The approximate failure mileage was 55,908.

The contact owns a 2017 Ford Edge. The contact stated while driving at approximately 20 MPH, the vehicle shuddered. The check engine warning light was illuminated. The contact stated that the failure had been recurring while driving. The contact stated that upon adding coolant to the vehicle, the vehicle operated as needed. The contact stated that the vehicle was experiencing excessive coolant consumption. The contact related the failure to an unknown Customer Satisfaction Program; however the VIN was not included. The vehicle was taken back to the residence. The contact used a vehicle scanner and retrieved diagnostic trouble codes indicating that the engine had failed and needed to be replaced. No further information was available. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 64,000. 

On 2 occasions my 2017 Edge car would not start. Check Engine light came on and I took it to my local mechanic. I was told blown gasket and coolant in engine. Vehicle has been running perfectly with only 62,000 miles. Warranty has expired so now I have to pay $9,000 for new engine. Ford needs to recognize this has occurred repeatedly in the Ford Edge and proceed with a recall. Ridiculous that this would happen in a well maintained vehicle with low mileage.

The contact owns a 2017 Ford Edge. The contact's wife stated that while the vehicle was parked while attempting to start the vehicle, the vehicle failed to start. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 129,000.

The contact owns a 2017 Ford Edge. The contact stated that the heating system was inoperable. The contact stated that the vehicle was taken to an independent mechanic at the gas station, where the contact was informed that there was no coolant in the coolant reservoir. The mechanic added coolant to the vehicle; however, the failure reoccurred. The check engine warning light was illuminated. The vehicle was taken back to the mechanic, where it was diagnosed with coolant intrusion in cylinder #3. The vehicle was not repaired. The vehicle was then taken to the dealer, where the engine was being taken apart for further diagnostic testing. The vehicle was not yet repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.

2.0 ecoboost leaking coolant into cylinder head causing misfire.