2017 Ford Edge Complaint Log

The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local O'Reilly's Service Center which diagnosed that the vehicle had experienced a #3-cylinder misfire. The spark plugs were replaced but the failure persisted. The vehicle was later taken to the local dealer who diagnosed that the cylinder head was faulty and informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 83,700.

The contact owns a 2017 Ford Edge. The contact stated that while turned on, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that coolant intruded into the number two cylinder due to a cracked block and the engine block needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where it was diagnosed that coolant intruded into the number two cylinder due to a cracked block and the engine block needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure. The failure mileage was 48,000.

The contact owns a 2017 Ford Edge. The contact stated that there was an abnormal sound coming from underneath the vehicle while driving. Additionally, the contact stated that there was an oil leak on the ground. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in cylinders #1, #2 and #3. The dealer determined that the engine and the long block had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 83,000.

My 2017 Ford Edge Sport has the exploding Panoramic moonroof. The first incident - the car was parked and the front movable glass panel was cracked (see picture 1). No objects hit the glass. The second incident occurred while was wife was driving on the interstate at 75mph. It sounded like a gun shot - glass exploded into the passenger compartment - luckily the sunvisor was CLOSED or my wife and her parents in the backseat would have been sprayed with broken glass (see pictures 2 and 3). No objects hit the glass - there were no other vehicles around her at the time of the incident. We have now replaced the movable glass panel twice at a total cost of $2500 -- via insurance with our deducible of $1000. And NOW - the rear non-movable glass panel is cracked! It just won't end! The 1st incident was about Oct. 25, 2024- the 2nd incident was around May 9, 2025.

Putting the car in drive and would drive a few feet suddenly, all the panel lights ( check engine, abs,hazard control,electric parking brake,) literally every light on the panel would turn on and engine would stall causing the steering to become hard to control. This happened 3 times within a 2 week span then, I brought it into dealership and was told my coolant had leaked into my cylinders causing the engine to become ruined and that’s why I was having the problems with the engine and steering. My car has only 59000 miles.

The contact owns a 2017 Ford Edge. The contact stated that a warning light indicating that there was a steering failure had been illuminated on the instrument panel. When turning the steering wheel it failed to automatically re-center. The contact would have to use manual strength to re-center the steering wheel. The vehicle was taken to the who diagnosed that the steering module failed and the steering column needed to be replaced. The vehicle had not been repaired due to the part being on backorder. The manufacturer was made aware of the failure. The manufacturer had referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 100,200.

I took my 2017 Ford Edge to a Ford dealer in town to have a diagnostic evaluation due to the "check engine" light coming up. The service associate notified me that the engine block needed to be replace due to coolant intrusion into the cylinders. Please see TSB 19-2208 for reference. There were no issues with the vehicle prior to the check engine light coming on. The date this occurred was 10-16-2024.

Coolant leaked in to engine causing engine failure pay for these vehichles ford knows the issues and chooses to ignore them leaving us stuck to pay for their vehichles that dont run

I own a 2017 Ford Edge. I noticed white smoke and check engine light came on. I took the vehicle to a dealer where the vehicle was diagnosed with coolant intrusion and engine failure. I was informed that the engine needed to be replaced. Failure was approximately 80,000 There are thousands of ford cars reported with this engine issue: Other affected models include the 2015-2018 Edge, 2017-2019 Escape, and 2017-2019 Lincoln MKC and MKZ I am worried on engine overheating, misfires and car stops suddenly in traffic and case a crash, and even fires I see Ford Fusion engines have been recalled I don't understand why the other models are not recalled also.

On [XXX], my check engine light came on, followed by random shaking vibration after starting up the vehicle. I received code P0303 Cylinder 3 Misfire Detected. Autozone recommended to replace the ignition coil or spark plug. I replaced the ignition coil first and noticed there were oil inside of the hole and on the old ignition coil. I took my vehicle to Lafontaine Ford Lansing dealership in Lansing, Michigan. I was informed the oil was caused by valve cover gasket leaking. The cylinder misfire was caused due to coolant leaking into the cylinders. Two cylinders had already contained coolant. I was told this will result in engine failure and overheating eventually if I continue to drive the vehicle. Ford suggested to replace the long block and quoted me $11, 372.45 for the repair. My warranty expired at 100,000 miles. At the time of this incident, I was at 115,577 miles. This appeared to be a common issue/defect that Ford failed to disclose and refused to fix. I declined the repairs due to the exorbitant cost and left the vehicle parked. This defect (which Ford is at fault for) could have jeopardized my safety and other drivers on the road if it led to a potential fire while driving from Ohio. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, there was white smoke coming from the exhaust. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic where it was diagnosed and determined that the engine needed to be replaced due to a coolant leak intrusion. The local independent mechanic advised the contact that the failures might be related to TSB: 22-229. The local dealer was not contacted. The vehicle was not repaired due to cost. The manufacturer was made aware of the failure. The failure mileage was approximately 93,265.

Our 2017 Ford Edge had 67,000 miles and it developed a cracked block. We needed to replace the long block engine. It turns out Ford issued a Technical Service Bulletin number 19-2346 in 2019. This bulletin applies to all Ford Edges produced from 2015 - 2018 and other Ford models. Even though this problem was experienced by thousands of these vehicles the owners were never advised. This is a major engine defect that could cause many dangerous conditions including engine fires. The cost of Ford's recommendation to fix this problem was well over $10,000. This engine failure was a clear defect that Ford should have and still needs to issue a recall and to take full responsibility. I know you have received similar complaints from many Ford owners with the same problem. Please take action to cause this to happen and order Ford to compensate those already affected by this defect. Thank you.

The contact owns a 2017 Ford Edge. The contact stated while driving 10 MPH and making a left turn, the vehicle began shaking violently. The coolant warning light was illuminated. The vehicle was steered to the side of the road and inspected, and the contact became aware that the coolant reservoir was empty. The vehicle was towed to the dealer where it was diagnosed that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, there was an engine misfire with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed and determined that the engine block needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 79,567.

Rear break hoses rupture. My car kept loosing break fluid with no dash board warnings until break pressure became so low that it was hard to stop my vehicle. My vehicle began to move forward while my foot was on the break. This rupture in my break lines put me, my family, other drivers and pedestrians lives in danger. The problem was identified by Ford dealership 1 month after I got the recall on my front break hoses fixed. My car was loosing break fluid when I brung it in to fix the recall and it continued to do so until I brung the car back in for the same problem.

I took my Ford edge to the service department of Pine belt Ford. They let me know that there was a crack in my engine block, causing coolant to leak into the engine.

Check engine light came on with code P0302. Brought it to the Ford dealership. They diagnosed and determined coolant is leaking into an engine cylinder. This required a new engine, according to the dealership, and they replaced it under extended warranty. This happened at 40,000 miles on the vehicle.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light was illuminated. After a visual inspection of the engine compartment, the contact became aware that the coolant reservoir was abnormally low. The vehicle was taken to the dealer, who determined that the coolant intrusion had damaged the engine. The contact was informed that the engine needed to be replaced. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 84,000.

I'm having a issues with the decklift gate adjar with light on while travel. Also it was not closed properly shut tight. Even i open the gate door it won't open or closed. I know it simar with recall driver or passenger adjar door light on in the past. I'm not paying for the adjar decklid parts. Suppose it to be defects parts.

I have been told that 2017 Ford Edge has a leaking gasket and that coolant is seeping into the engine and mixing with oil. Ford is telling me I need to replace the whole engine. Cost is $9200. They are telling me not to drive it. I guess this has been a problem with many similar Ford engines. Not sure why this is not covered by recall. Basically I am going to have to trash 7 year old car with 85,000 miles on it. I am very disappointed that Ford is not stepping up. I am also surprised that the NHTSA hasnt extended the recall to this model.

1. The flex plate cracked, damaging the torque converter and its bolts as well as the transmission pump. Basically, the transmission failed. The car is available for inspection at the dealership repair department. 2. The car suddenly stopped while turning onto a busy road putting other drivers and my passenger in danger. 3. Problem confirmed by dealer repair department. 4. The Ford service department located the problem when they diagnosed it. 5. No warning light. Check engine came on when car stopped while entering a busy intersection but turned off when I restarted the car. No flashing check engine or other warning lights came on when the vehicle started showing some hesitation when switching gear and then began making increasing rattling and revving noises shortly thereafter.

Coolant intrusion into cylinder causing rapid corrosion of engine block.

Took my car to my mechanic said that coolant was draining into my 2.0 ecoboost engine in cylinder 4 causing misfire, white smoke to come out of my pipes, sweet antifreeze smell in the cabin. Have to constantly dump coolant into the car so that it doesn't over heat.when i start the car in the morning it acts as if the car is going to die if I don't hit the gas. Contacted ford, they said it was my problem. I bought the car a year ago. It started at about 72000 miles.

Enginge defect, ecoboost 2.0, Coolant intrusion

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated on occasion. The vehicle was taken to a local dealer where it was diagnosed that there was coolant intrusion into the cylinder block and that the engine would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 38,000.

The contact owns a 2017 Ford Edge. The contact stated while driving 45 MPH, the vehicle started losing coolant. The check engine warning light was illuminated. On another occasion, the engine started to overheat, and the coolant reservoir needed to be refilled weekly. The vehicle was taken to an independent mechanic where it was diagnosed with a blown head gasket. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,000.

The contact owns a 2017 Ford Edge. The contact stated that while driving at approximately 40 MPH the check engine light illuminated. The contact stated that he had scheduled service with a local dealer for a state inspection. The contact asked the dealer about the check engine warning light illuminated. The dealer diagnosed the vehicle and determined that coolant had intruded into the engine block. The contact was advised that he needed to replace the engine. The vehicle was not repaired. The contact had researched online and related the failure to manufacturer technical service bulletin number: 19-2346 Coolant in Cylinders (Engine and Engine Cooling). The manufacturer was not informed of the failure. The failure mileage was approximately 60,000.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle lost motive power. The contact attempted to restart the vehicle however, the vehicle failed to start. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 126,000.

The contact owns a 2017 Ford Edge. The contact stated while driving at various speeds, the vehicle was shaking abnormally. The vehicle failed to accelerate as intended intermittently. The contact stated while starting the vehicle there was a white cloud of exhaust coming from the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic where it was diagnosed with pressure test #2 combustion pushing into cooling system failure. The vehicle had not been repaired. The vehicle was taken to another dealer the following day who confirmed the diagnostic result of the first dealer. The contact was informed that the engine needed to be repaired. The dealer informed the contact that the vehicle was not covered under warranty. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer had been made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 57,240.

Check engine light is still on after incurring approx. $1K+ in other repairs within the last 6 months. Took it to dealership whose invoice states, "Verified customer concern of check engine light and low coolant. Performed coolant pressure test and found cylinder #2 to have coolant intrusion." Apparently a TON of other 2017 Ford Edge owners have had the same exact issue at various points of the car's lifespan [XXX] ). I don't know how this hasn't become a recall by now. Estimate of repair is $10.5K+ and the car is only 7 years old. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Check engine light came on. I took to dealer and was told I needed a new engine. Antifreeze was found in one of the cylinders. I had 89k miles on vehicle. This is a design problem and recall should be issued.

The contact owns a 2017 Ford Edge. The contact stated that while the vehicle was parked, there was a strong fuel odor coming from the vehicle. Additionally, there was fuel leaking from the rear of the vehicle. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was notified of the failure. The failure mileage was 51,000.

I maintained my vehicle according to what dealership told me. I only had the dealership that sold me the vehicle, do all mtce since I purchased it. My engine light came on so I took it in to determine what the issue was. They indicated I had a mis fire and there was coolant in one of the cylinders so I needed a new engine. Upon learning this, I did some internet research to find out many many people have had the same issue. There are also TSBs that Ford put out to dealers but not consumers of a known defect in engine block design that makes it a high risk for the failure I experienced. My dealer or Ford never communicated any risk to me. This Engine should have been recalled!!!

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulics) and 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that after pulling into a parking lot at 5 MPH, the vehicle suddenly accelerated without applying more pressure to the accelerator pedal. The vehicle crashed into the cement foundation of a handicap sign, bringing the vehicle to a complete stop. No air bags deployed. The contact received emotional distress. The contact's husband, brother, and friend also experienced emotional distress. The vehicle's fender was slightly detached due to the incident. Someone assisted them with tying the fender to the vehicle with a rope before driving the vehicle home at approximately 10 MPH. A police report was not filed. The vehicle was taken to the dealer, where it was diagnosed. The dealer replaced the front bumper, grille, front lamps, radiator support, mount tie bar, fender, and electrical components, as well as other unknown parts. The dealer confirmed that there were no remedies available for the recalls. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 50,000.

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a dealer and the vehicle was diagnosed with engine failure due to coolant intrusion into cylinder #1. The vehicle was repaired by the dealer. The manufacturer was notified of the failure and was provided a case number. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 77,000.

The contact owns a 2017 Ford Edge. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was towed to the dealer. The dealer informed the contact that there was a coolant intrusion into the engine and that the engine needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 134,000.

The contact owns a 2017 Ford Edge. The contact stated that the vehicle was experiencing excessive coolant consumption. Additionally, the contact stated while driving at various speeds, there was an abnormal white smoke coming out of the exhaust pipe, and there was an abnormal water flow sound coming from the engine. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with a cylinder misfire due to coolant intrusion in the cylinders. The dealer determined that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 66,900.

The contact owns a 2017 Ford Edge. The contact stated while operating the vehicle, the check engine warning light remained illuminated. The contact stated that there was an engine misfire, and coolant level was low. The vehicle was taken to the local mechanic who was unable to diagnose the vehicle or determine the cause of the failure. The vehicle was later taken to the local dealer who diagnosed the vehicle and determined that coolant was present in the engine. The contact was informed that the engine long block needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 58,000.

Our engine failed soon after a Ford dealership looked at our Edge. They told us there were some issues, but they did not tell us they were immediately needed. We drove a month or so, and the engine light came on. We immediately called, and the earliest they could get us in was a few weeks out. So we tried to treat it gently. It died Friday due to coolant intrusion into the 2nd cylinder. Had they told us there was something urgent we could have done to repair it, we would have. The dealership says they would have only covered up to 100k miles as standard for powertrain. They admit nothing about the fact that their Ecoboost engines 1.5, 1.6, and 2.0 all have major problems and many of which have been recalled, some my year. They are quoting me $10k to fix, and they can only put the same engine in, even though I'm seeing there is also a 3.5L OEM engine available in this trim that is allegedly far more reliable. I believe they should cover this known issue, both because they knew and because they did not tell me it was a safety concern.

My 2017 Ford Edge developed a crack in the long block of the engine. This led to coolant leaking into the block and causing the engine to idle roughly. The service engine light was constantly on and the long block had to be replaced. When I asked the mechanic if the new engine assembly was the same, he said that Ford had beefed the new ones up because they new they had problems with the old ones. Total cost was over $5300

The check engine light would intermittently light up and then go out for a few months prior to system failure. In the week prior to failure, we took the vehicle to AutoZone and used their engine code scanner to try to diagnose the problem. Based on the result of that, we first changed the spark plugs, which initially made the check engine light turn off for about a week, then it came back on. We then replaced the ignition coils, the check engine light never went out. A couple of days after that, while I was driving home from work one morning, the check engine light started to flash at me, which it had not done before, the car started shaking, and the RPM pin started dancing but would not exceed 2000RPM. We took it to the dealership where they diagnosed a coolant intrusion in cylinder 2 and told us this is a known problem with Turbo Boost engines from 2015-2018 and that there is currently a class action lawsuit underway to push Ford Motor Company to make it an official recall. They recommended replacing the engine or trading the vehicle in for a new car. The vehicle was then towed to an independent mechanic, who confirmed the dealership's diagnosis and replaced the engine with a 2019 ReMan turbo boost engine, including brand new turbo hoses and gaskets. The total bill came to $8367.64

The contact owns a 2017 Ford Edge. The contact stated while driving at approximately 35 MPH, the check engine warning light illuminated. The contact had taken the vehicle to an independent mechanic who determined that cylinder #2 needed to be replaced. The contact stated that the vehicle was repaired; however, the failure reoccurred. The contact had taken the vehicle to a dealer who diagnosed the vehicle and determined that there was coolant intrusion into the engine block, and the engine needed to be replaced. The vehicle was not repaired. The contact had researched online and related the failure to Technical Service Bulletin Number: 19-2346 Coolant in Cylinders (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was approximately 88,000.

The contact owns a 2017 Ford Edge. The contact stated that when starting the vehicle the engine would begin to idle, and the check engine warning light was illuminated. The vehicle was taken to a local dealer but no codes were displayed. The contact proceeded to drive her vehicle for 3 weeks until the check engine warning light was illuminated again this time however the dashboard displayed a message that read "engine temperature elevated". The contact again drove her vehicle to a local dealer where it was diagnosed a second time, The contact was advised that coolant had leaked into the engine of her vehicle and that she would have to replace it. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 83,523

The contact owns a 2017 Ford Edge. The contact stated while the vehicle was parked, the vehicle stalled and there was an abnormal sound coming from the engine compartment, with white smoke coming out of the exhaust pipe. Additionally, there was an abnormal odor coming from the inside of the vehicle. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that there was coolant intrusion into the engine and that the engine needed to be replaced. The contact researched and was made aware of Technical Service Bulletin Number: 19-2346. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 55,000.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed and DTC code: P0301 (cylinder #1 misfire) was retrieved, and a coolant leak was found. The contact was advised by the local dealer that the long block might need to be replaced, which would replace the engine and the failure was linked to TSB: 22-2229. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 64,000.

My spark plugs need to be changed every 6 months. Eventually had to get a new engine because of it. I have 5000 miles on the new engine and already had to get new spark plugs today again. Please recall this!!

The contact owns a 2017 Ford Edge. The contact stated that the vehicle was hesitating and shaking abnormally while being started. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a certified mechanic where it was diagnosed with an engine misfire. The vehicle was not repaired. The vehicle was taken to another dealer where it was diagnosed and determined that the engine block had failed and that there was coolant intrusion into cylinder #3, causing the misfire. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the vehicle was not covered under warranty. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 56,000.

I had my engine replaced last year due to cylinders misfiring and leaking coolant into the engine. 1 year later, the check engine light came on again. It turns out the new engine had the same problem and also had to be replaced. Coolant leaking into the engine could have caused the engine to get too hot and could have resulted in a fire. The dealer confirmed the issue was the same as what happened last year and has already replaced the engine (for a second time). This time it was covered under the new warranty, last time it wasn't. The dealer confirmed the issue when they inspected the car. This time, I only knew something was wrong when the check engine light came on, otherwise the car seemed to drive without issue.

The contact owns a 2017 Ford Edge. The contact stated that after starting the vehicle, the engine had experienced rough idling. Also, while driving at various speeds, the vehicle had experienced hesitation while accelerating with the check engine warning light illuminated, and the engine overheated. The contact discovered that the coolant was quickly being consumed after refilling the coolant reservoir. The vehicle was taken to the local dealer who diagnosed and determined that there was coolant intrusion into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 100,000.

Estimated cost to replace engine long block per technical service bulletin for coolant leaking in cylinders .