There are 21 owner-reported fuel system complaints for the 2017 Ford Explorerin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The contact owns a 2017 Ford Explorer. The contact stated that while the vehicle was receiving routine maintenance and an oil and filter change, it was discovered that coolant was leaking into the engine. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 88,762.
Water pump failure, causing over heating in vehicle , not even 100,000miles. Causing to leave us stranded on the road. Apparently there's a lot of complains for this pump causing issues. Please look into this and start a recall process.
The contact owns a 2017 Ford Explorer. The contact stated that while driving 60 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the vehicle jerked and vibrated. In addition, the vehicle stalled. No warning lights were illuminated. The vehicle was able to partially coast to the side of the road. The vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed that the fuel pump had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 94,084.
FUEL TANK LEAK. Heavy odor of gasoline when tank full. Independent mechanic checked for cause and observed residue around the tank where gasoline had escaped from top of tank. Ford Dealership did a diagnosis and subsequent repair, finding that gasket, on top of the tank at the sending unit/fuel pump had cracked, allowing gasoline and fumes to escape. The position is in immediate proximity of the vehicle exhaust pipes. - Repaired by Ford Dealership as an absolute necessity for safety, to avoid a potential fire from gasoline dripping on exhaust pipes either while in motion or parked.
The contact owns a 2017 Ford Explorer. The contact stated that after refueling the vehicle, the fuel gauge displayed a full tank; however, the Distance To Empty indicator was incorrect. The vehicle was taken to an independent mechanic, who diagnosed that the fuel pump monitor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 40,800.
Apparently Ford is aware that there is a know issue with the Ford Explorer Water Pump failure which is causing water pump leakage inside engine mixing coolant and oil. This has been reported by thousands of consumers who are faced with an average cost of about $3000 to get this resolved. This should be considered a recall.
WATER PUMP LEAKING
Fuel leak from damaged fuel line. Fuel leaking onto the upper part of the engine resulting in raw fuel fumes into the cabin thru ventilation. Extreme fire hazard in the engine compartment and or to the entire car. observed cause : crimp clamp located on the air box intake hose was installed in a position where the crimped part of the hose clamp rubs on the metal fuel line causing leak.
fuel vapor purge valve keeps going out or sticking causing RPMS to rev up, vehicle has shut off while driving.
Exhaust Fumes entering the passenger cabin through the heat/ac vents and causing carbon monoxide poisoning to passengers! Having medical issues due to this issue and it has been found twice and it’s been doing this since day 3 of owning it! Purchased new on February 21, 2018 with only 2 miles and 6 miles when paperwork was signed! On day 5, 02-26-2018, called dealer was told by the salesman Tommy, it was the new smell and it would go away, Never has and never will! I’ve been sick for over 2 years and 90% of my medical issues has came from purchasing this vehicle and it’s still releasing exhaust fumes and causing me problems. I would like to know WHY a recall has never been done and FORD to be made response for their actions and deceit for this major problem!
CAR OFF. WHEN FILLING TANK, WHEN IT'S FULL AND THE PUMP CLICKS OFF THAT YOUR TANK IS FULL AND YOU PULL THE GAS PUMP OUT THE CAR IT SPILLS OUT FUEL THERE'S NO SAFETY OR STOP EVERY TIME I FILL MY GAS TANK GAS COMES OUT DOWN THE CAR ONTO THE GROUND SINCE I HAVE HAD THE VEHICLE SINCE NEW.
2017 FORD EXPLORER BASE MODEL WE HAD OUR VEHICLE "FIXED" FOR THE CARBON MONOXIDE DEFECT ON JUNE 24, 2020. IT IS NOW 7/9/2020 AND OUR CO ALARM IN THE VEHICLE IS STILL PICKING UP AT LEAST 11PPM OF CARBON MONOXIDE IN THE CABIN OF THE VEHICLE AFTER TRAVELING AT HIGHWAY SPEEDS. THESE OCCURRENCES ARE SPORADIC, NOT CONSISTENT WITH EACH USE OF THE VEHICLE.
WHEN PUTTING VEHICLE IN GEAR IT DOESN'T ENGAGE! IT FEELS LIKE IT IS ALWAYS IN NEUTRAL AND IT HAS A HIGH PITCH WHINING NOISE. THIS HAS HAPPENED 3 TIMES TO ME. I HAD TO HAVE IT TOWED TO DEALERSHIP AND NOW THEY CAN'T FIND A PROBLEM. I AM SCARED TO DRIVE THIS VEHICLE UNTIL THE PROBLEM HAS BEEN FIXED
CARBON MONOXIDE POISONING. UPON DRIVING THE VEHICLE TO WORK, I NOTICED I WAS VERY TIRED AND WAS FIGHTING TO KEEP MY EYES OPEN. I DOZED OFF MULTIPLE TIMES AND ALMOST HIT SOMEONE HEAD ON. THIS HAPPENED FOR MONTHS. I THEN NOTICED I STARTED HAVING HEADACHES AND COULD NOT FOCUS ON MY COMPUTER AT WORK. I INSTALLED A CARBON MONOXIDE DETECTOR IN MY VEHICLE AFTER HEARING ABOUT THE "POTENTIAL" ISSUE, AS THE DEALERSHIP CALLED IT. THE DETECTOR REGISTERED 12-16 PPM'S MOST DAYS. I'M HORRIFIED TO THINK ABOUT THE EXPOSURE I'VE HAD FOR THE LAST 2.5 YEARS. I TOOK THE VEHICLE INTO FORD TO CORRECT THE "POTENTIAL" ISSUE. A FEW DAYS AFTER PICKING IT UP, THE DETECTOR WENT OFF AGAIN, REGISTERING 10 PPM'S. I WAS ON A 2.5 HOUR TRIP HOME AND HAD TO ROLL THE WINDOWS DOWN 6 TIMES BECAUSE THE DETECTOR KEPT GOING OFF.
THE EXHAUST EMITS FUMES INSIDE THE VEHICLE. THERE IS SMOKE BLOWING OUT FROM THE EXHAUST.
FSA TITLE CARBON MONOXIDE CONCERNS #17N03 SMELL EXHAUST FUMES INSIDE OF VEHICLE WHILE IN MOTION ON CITY STREETS AND AT WARM UP, ROADSIDE STOP SIGNS, STOP LIGHTS AND BACK UP TRAFFIC IN CONSTRUCTION ZONES.
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE THE VEHICLE WAS BEING DRIVEN, AN ODOR OF FUEL EMITTED THROUGH THE VENTS OF THE VEHICLE. THE ODOR CAUSED THE DRIVER TO HAVE A SEVERE HEADACHE THAT REQUIRED MEDICAL ATTENTION. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BRANDON FORD (LOCATED AT 9090 E ADAMO DR, TAMPA, FL 33619, (813) 246-3673) WHERE IT WAS DIAGNOSED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT SMELLED FUMES INSIDE THE VEHICLE. THE FUMES GAVE THE CONTACT HEADACHES. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN UNKNOWN DEALER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 33,000.
DRIVING ON INTERSTATE AND SMELLED A STRONG ODOR AND FUMES. NO CARS OR TRUCKS WERE IN FRONT OF ME AND I COULD NOT FIGURE OUT WHERE THE ODOR WAS COMING FROM. LATER IN THE 3 HOUR DRIVE, GOT VERY SLEEPY AND DIZZY. STOPPED AT REST AREA FOR FRESH AIR. THIS HAS NEVER HAPPENED TO ME BEFORE. NOW AFRAID TO DRIVE THIS EXPENSIVE VEHICLE ON THESE TRIPS TO TAKE CARE OF GRANDCHILDREN. CALLED DEALERSHIP AND WAS TOLD NO RECALLS AND NOTHING THEY COULD DO. PURCHASED THIS VEHICLE FOR DRIVING LONG DISTANCES AND NOW AFRAID TO DRIVE IT AND MY SON WILL NOT LET OUR GRANDCHILDREN RIDE IN IT. CANNOT SALE IT BECAUSE I WOULD LOOSE SO MUCH MONEY. A RECALL SHOULD BE ISSUED SINCE NUMEROUS COMPLAINTS HAVE BEEN MADE FROM OTHERS WITH THE SAME ISSUES.
HEADACHES POSSIBLE BEING CAUSED FROM FLUMES ENTERING THE DRIVING CABIN. POSSIBLE CARBON MONOXIDE POISONING.
Showing 1–20 of 21 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on May 4, 2026