There are 36 owner-reported fuel system complaints for the 2014 Ford Flexin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
fuel pump relay module. Vehicle shut off during driving without warning forcing panic and moving to side of road and had to tow vehicle. No incident happened but after replacement no longer had issue.
Failure of the vehicle to restart and idle. Vehicle began to slow down, wouldn’t hold cruise speed setting, while driving on the highway; after exiting the Interstate in rural Colorado, it stalled completely. Dealer diagnosed a fuel pump control module failed and result is car only starts, short 8 second run, and shuts off. Replacement module solved the issue on my Ford Flex. Some Flex and similar models were issued recall for this item. Ford contacted, our Flex vin number is not on the recall as issued.
The contact owns a 2014 Ford Flex. The contact stated that while stopped at a traffic light, the vehicle stalled. The contact attempted to restart the vehicle however, the vehicle failed to restart. There was no warning light illuminated. The vehicle was towed to the dealer where it remained. The contact was informed that the fuel pump module needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted or notified of the failure. The approximate failure mileage was 104,000.
VEHICLE CRANKS BUT WON'T START. CODE READER READS P0627 FUEL PUMP CONTROL CIRCUIT OPEN. THE VEHICLE WAS IN MOTION AND THEN STOPPED. I HAD MY TANK ALMOST FULL.
MY "FUEL PUMP MODULE" ON MY NON ECO BOOST 3.5 SUDDENLY STOPPED FUNCTIONING. THE SAME MODULE WAS RECALLED ON THE ECO BOOST 3.5 ENGINE. I HAD JUST DRIVEN 800 PLUS MILES IN TWO DAYS AND THE ENGINE WORKED PERFECTLY. TWO DAYS LATER, IT WOULD NOT START, WHILE PARKED IN THE DRIVEWAY. A DAY LATER IT STARTED. A DAY AFTER THAT IT WOULD NOT START, AGAIN WHILE PARKED. I GOOGLED THE PROBLEM AND REPLACED THE PART, AND IT HAS WORKED PERFECTLY EVER SINCE. IT WOULD HAVE BEEN A REAL ISSUE IF IT HAD FAILED WHILE DRIVING THROUGH WEST TEXAS DURING THE SUB ZERO FREEZING TEMPS.
CAR WAS LEAKING FUEL FROM UNDERNEATH. *TR
WHEN THE VEHICLE GETS TO THE HALF TANK MARK, IT GOES TO EMPTY AND SHUTS OFF SHORTLY AFTER. WHEN REFUELING, IT ONLY FILLS MAYBE 5-10 GALLONS MAX BEFORE OVERFLOWING. IT HAS ALMOST STRANDED US MULTIPLE TIMES.
I WAS DRIVING AND THE CAR STOPPED ALL OF A SUDDEN IN THE MIDDLE OF RESIDENTIAL STREET AT 6 AM AND WHEN I TRIED TO RE-START IT, IT WOULD CRANK BUT WOULD NOT TURN OVER AND START BACK UP SO I COULD MOVE IT. I HAD TO PUSH IT OUT OF THE MIDDLE OF THE STREET. I HAD TO HAVE IT TOWED TO THE SHOP AND THEY SAID IT WAS THE FUEL PUMP CONTROL MODULE.
I STARTED MY CAR AND THE CHECK ENGINE LIGHT CAME ON. I HAVE HAD NO ISSUES AND THE CAR HAD NOT BEEN DOING ANYTHING DIFFERENT. I HAD IT CHECKED AND I GOT THE CODE P025B. I WAS LEAVING THE NEXT MORNING TO GO TO WORK AND THE CAR WOULD CRANK BUT THEN IT CUT OFF AS SOON AS I GOT OUT OF THE DRIVEWAY IN THE MIDDLE OF THE ROAD. I ONLY HAVE 90K MILES ON MY CAR WHICH IS EARLY FOR THE FUEL PUMP. I ALSO READ THAT SOME OF THE SAME MODEL CARS AS MINE HAVE A FUEL PUMP RECALL. I REALLY NEED THIS TO BE CHECKED BECAUSE IT JUST STOPPED OUT OF NO WHERE. I WAS TOLD BY THE FORD DEALERSHIP THAT I WOULD HAVE TO PAY TO HAVE THIS CHECKED TO SEE IF IT WAS A MALFUNCTION.
WHEN AT IDLE THE FLEX BEGINS TO ACT AS IF IT IS GOING TO STALL THEN IT DOES. WHEN I RESTART IT CERTAIN ELECTRIC FUNCTIONS DISABLE. MY CAR IS AT 54K MILES NOW BUT WE HAVE BEEN HAVING THIS PROBLEM SINCE IT WAS AT 32K. I FIND IT EXTREMELY COINCIDENTAL THAT THE SAME YEARS ECO BOOST ENGINE IS HAVING A PROBLEM AND WAS ISSUED A RECALL BUT NOT MY NON ECO BOOST V-6 DOES NOT HAVE A RECALL.
VEHICLE FAILED TO START, CRANKED CONTINUOUSLY BUT NO FUEL. OUR FLEX HAS A NORMAL ASPIRATED ENGINE. VEHICLES WITH THE ECOBOOST OR TURBO ENGINE HAVE A RECALL ON THE FUEL PUMP ELECTRIC MODULE. I REPLACED THE PART MYSELF AND THE FLEX STARTED IMMEDIATELY. FORTUNATELY, THE VEHICLE FAILED IN THE DRIVEWAY AND NOT DRIVING DOWN THE ROAD FULL OF CHILDREN. THIS COMPONENT SHOULD BE RECALLED ON EITHER ENGINE OPTION ON THE FLEX. THERE ARE NUMEROUS STORIES OF THIS COMPONENT FAILING ON EITHER ENGINE MODEL. IT IS A $50 FIX AND I WOULD URGE ALL FLEX OWNERS TO REPLACE THIS COMPONENT YOURSELVES IF FORD WILL NOT REPLACE IT FOR YOU. FOR LESS THAN A TANK OF FUEL, YOU CAN REPLACE THIS COMPONENT YOURSELF AND AVOID THE POSSIBILITY OF BEING STRANDED WITH A VEHICLE THAT STALLS OUT AND WILL NOT RESTART OR SIMPLY FAILS TO START. HAD I BEEN AWARE OF THIS, I WOULD HAVE DONE THIS ASAP. YOU HAVE NO CONTROL OVER WHERE THIS FAILURE WILL OCCUR, I.E. ON THE HIGHWAY LATE AT NIGHT. THIS COMPONENT NEEDS TO BE RECALLED REGARDLESS OF THE ENGINE. THE REPLACEMENT PART IS THE SAME FOR BOTH ENGINES.
CAR LOSES ACCELERATION WHILE DRIVING AND THEN STOPS RUNNING.JUST DRIVING ALONG AND ALL OF A SUDDEN THE GAS PEDAL WILL NOT WORK AND THE CAR DIES...SAYS THERE IS A FORD FLEX RECALL ON THIS MODEL FOR FAULTY FUEL PUMPS BUT DOESN'T SHOW YET WHEN VIN IS ENTERED ..THIS IS HAPPENED TO US TWICE NOW LEAVING US STRANDED AND THEN HAVE TO BE TOWED..DRIVING ON A COUNTRY RD. BOTH TIMES AND UNABLE TO PULL TO SAFETY
I STOPPED THE VEHICLE AFTER DRIVING ABOUT 1 MILE TO GO INTO A STORE. AFTER 4 MINUTES PARKED, IT WOULD CRANK OVER, BUT NOT START. IT HAD TO BE TOWED TO SOUTHGATE FORD. THEY DIAGNOSED IT AS A BAD FUEL PUMP CONTROL MODULE. THIS IS THE VERY SAME PART THAT'S RECALLED ON CERTAIN FORD FLEX MODELS OF THIS SAME YEAR (2014). THE SERVICE DEPARTMENT SAID MY VIN NUMBER DIDN'T FALL UNDER THE RECALL, EVEN THOUGH THE IDENTICAL PART IS RECALLED ON 2014 ECOBOOST AND POLICE DUTY . VEHICLES. THE DEALER CHARGED $386.65 TO REPAIR. IF THIS FAILED WHILE DRIVING I WOULD HAVE SUDDENLY LOST POWER ASSIST AND SPEED.
WAS AT HOME ABOUT TO HEAD TO WORK, GOES OUTSIDE TO START MY VEHICLE AND IT WOULDN'T START IT WOULD CONTINUE TO TURN OVER AND SPUTTER BUT WOULD NEVER CRANK UP.
THE FUEL PUMP CONTROL MODULE FAILED, WHICH CAUSED THE ENGINE TO STALL AND NOT START. FORD HAS A RECALL HTTPS://WWW.EDMUNDS.COM/CAR-NEWS/2013-15-FORD-TAURUS-FLEX-RECALLED-FOR-STALLING-RISK.HTML THEY HAVE TOLD ME MY VEHICLE ISN'T WITHIN SCOPE. WHY?
MY 2014 FORD FLEX WILL NOT START. I CAME HOME FROM WORK, SHUT OF CAR. WENT OUT A SHORT TIME AFTER WARDS TO GO OUT TO DINNER. WOULD NOT START.ENGINE TURNS OVER, ENGINE ALMOST STARTS BUT DOESN'T. FAULT CODES FROM COMPUTER INDICATE FUEL PUMP CONTROL MODULE. FORD HAS A RECALL FOR 2013- 2015 FLEXES FOR A POTENTIAL FUEL PUMP CONTROL MODULE FAILURES CAUSING STALLING WHILE DRIVING, AND ENGINE WILL NOT RESTART. WHY IS MY MODEL NOT INCLUDED IN THE RECALL?
FAULTY FUEL PUMP MODULE RENDERS CAR INOPERABLE WITHOUT WARNING. NO ERROR CODE. MODULE HAS BEEN RECALLED IN OTHER MODELS, BUT NOT THIS ONE.
TL* THE CONTACT OWNS A 2014 FORD FLEX. WHILE ATTEMPTING TO DRIVE THE VEHICLE, IT FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND TRANSFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2014 FORD FLEX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FUEL PUMP ELECTRIC MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE) BECAUSE IT COVERED THE ECO BOOST MODEL VEHICLES. THE VEHICLE WAS REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
CAR STALLS OR WON'T START.
Showing 1–20 of 36 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026