2014 Ford Flex Powertrain & Transmission Problems

The contact owns a 2014 Ford Flex. The contact stated while the vehicle was parked next to the trash can, the contact exited the vehicle to put trash from the trunk into the trash can, the contact shifted the gear shifter but was unsure of what gear was selected. The contact stated that the vehicle started rolling forward. The contact was able to shift the gear shifter while the vehicle was moving forward and then shifted into reverse and was able to stop the vehicle upon striking a tree. The vehicle was towed to a local dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage 80,000

2014 Ford Flex AWD with 122,032 miles. Tried to get on interstate and when I got to 55mph heard a loud bang and smoke rolling from underneath car. Pulled over to find that the front differential had blown it's seals and gear lube sprayed everywhere. Car has been gently driven 25,000 in last 4 years with only other issues. Rear Hatch drive motor. Blend door actuators and strut mounts. Which all happened at 110,254 miles. Great car but now $3100 for a major part defect that is from Ford itself. Maintenance schedule in owners manual says an I quote. "Do not add fluid or change no need to check guaranteed for life" why is it there is the same recall for it but my vin is not included. Makes no sense. Been regularly maintained even before intervals. No warning no sign. Just boom

TL* THE CONTACT OWNS A 2014 FORD FLEX. WHILE THE VEHICLE WAS PARKED, THE ENGINE WOULD CRANK, BUT THE VEHICLE WOULD NOT START WITHOUT WARNING. THE VEHICLE WAS TOWED TO PITTSVILLE FORD (7155 FRIENDSHIP RD, PITTSVILLE, MD 21850, (877) 760-5870), BUT THE FAILURE COULD NOT BE DUPLICATED. MONTHS LATER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER WHERE THE VEHICLE STARTED UP AGAIN WITHOUT INCIDENT. WHEN THE FAILURE OCCURRED A THIRD TIME, THE CONTACT DISCONNECTED THE BATTERY CABLE, WAITED A FEW MOMENTS, AND THE VEHICLE STARTED WITHOUT INCIDENT. WHEN THE FAILURE OCCURRED THE FOURTH TIME, THE SAME BATTERY OPERATION WAS NOT SUCCESSFUL AND THE CONTACT HAD TO HAVE THE VEHICLE TOWED BACK TO THE SAME DEALER. THE CONTACT ASSOCIATED THE FAILURES WITH NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND VERIFIED THAT THE VIN WAS NOT INCLUDED IN THE RECALL AND THE VEHICLE WAS NOT UNDER WARRANTY. NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

TWICE NOW THE TRANSMISSION AND BRAKES HAVE FAILED GOING DOWN OUR DRIVEWAY. WHEN OUR FLEX HAS BEEN GOING DOWN OUR DRIVEWAY AND THE CAR IS IN DRIVE, THE TRANSMISSION MAKES A GRINDING SOUND AND THE BRAKES DO NOT RESPOND AT ALL. ONCE ABOUT A MONTH AGO WE WERE ABLE TO STOP THE CAR USING THE EMERGENCY BRAKE TO STOP THE BEHICLE BEFORE IT ENTERED THE STREET. TODAY THE EMERGENCY BRAKE WAS NOT USED BY A YOUNGER DRIVER AND THE CAR ENTERED THE STREET AT FULL SPEED GOING OVER A CURB AND HITTING A MAILBOX AFTERWHICH THE EMERGENCY BRAKE WAS DEPLOYED. THE CAR WAS TURNED OFF THEN BACK ON AND EVERYTHING WAS BACK TO NORMAL. IT IS INCREDIBLY UNSAFE TO HAVE BRAKES AND TRANSMISSION FAIL IN UNISON.

I WAS DRIVING ALONG AND ALL OF A SUDDEN THE VEHICLE DRIVE WOULDN'T GO HIGHER THEN 20 MILES AN HOUR ENGINE IS REVING UP CAN'T SWITCH GEARS FROM DRIVE TO REVERSE TRANSMISSION IS GONE BOUGHT THIS IN MAY 2016 I HAVEN'T EVEN HAD IT 2 YEARS DEALER WON'T HELP ME BOUGHT IT FROM IMPERIAL IN MENDON MA DOESN'T SEEM RIGHT TRANSMISSION TO GO IN NEW VEHICLE LIKE THIS

TALANA RECALL , VAVLVE COVER, PCV VALVE, CRANKCASE VENT OIL SEPARATOR HIGH PERFORMANCE ENGINE RTB SILICONE, SAE 5W-30 PREMIUM SYNTHETIC OIL, BRAKE PARTS CLEANER, METAL SURFACE WIPES, SILICONE GASKET REMOVER. SMOKING CONDITION FROM THE TAILPIPE DURING NORMAL ENGINE OPERATING TEMPERATURES. BROUGHT TO FORD DEALER SHIP WHEN IT HAPPENED. THEY DIAGNOSED THE PROBLEM. TOOK HOME. BROUGHT BACK 1 WEEK LATER.

TL* THE CONTACT OWNS A 2014 FORD FLEX. WHILE DRIVING AT A SLOW SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HALFSHAFT DISENGAGED FROM THE LINKSHAFT AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V393000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,100.

I WAS IN PARK IN MY DRIVEWAY, WHICH IS STEEP, AND THE FLEX ROLLED AFTER BEING IN PARK FOR 2 MINUTES. MY THREE YEAR OLD SON WAS IN THE VEHICLE SO I TRIED TO JUMP INTO THE VEHICLE AND PUT MY RIGHT HAND ON THE BRAKE PEDAL. THE VEHICLE KNOCKED ME OUT AND DRAGGED ME DOWN, RELEASING ME AT THE BOTTOM OF THE DRIVEWAY. I WOKE UP TO SEE THE VEHICLE BACK INTO THE OTHER SIDE OF MY U-SHAPED DRIVEWAY AND PROCEED FORWARD, HOPPING MY NEIGHBOR'S CURB, STOPPING IN THEIR BUSHES. MY SON WAS OKAY, BUT I SUSTAINED A BROKEN AND DISLOCATED RIGHT WRIST, AND MULTIPLE ROAD RASHES ON MY FEET, KNEES, RIGHT ARM, LEFT HAND REQUIRING SUTURES, RIGHT SIDE OF MY FACE AND A LACERATION IN MY SCALP REQUIRING SUTURES. THESE INJURIES WERE EXTREMELY PAINFUL AND I LOST THE USE OF BOTH HANDS FOR ONE MONTH. AT 8 WEEKS, I STILL DO NOT HAVE THE FULL USE OF MY LEFT THUMB AND I REQUIRE PHYSICAL THERAPY ON MY RIGHT WRIST AS IT IS STILL NOT BACK TO FULLY FUNCTIONING. I TOOK THE VEHICLE TO A LOCAL FORD DEALER AND THEY COULD NOT FIND ANYTHING WRONG. I CONTACTED FORD WITH WRITTEN DOCUMENTATION AND PHOTOS OF MY INJURIES AND FORD DID NOT EVEN OFFER ANY FORM OF SYMPATHY OR RESOLUTION TO THE PROBLEM. THEY DENIED MY CLAIM AND OFFERED NO HELP! IT'S IMPOSSIBLE TO GET OUT OF ANY VEHICLE ON OUR DRIVEWAY IN ANY GEAR OTHER THAT PARK. I'M TELLING THE TRUTH AND PHYSICS ARE PROOF ENOUGH. THOUGH NOTHING MECHANICALLY DEFECTIVE WAS FOUND BY FORD, IT HAPPENED, PERIOD. I WAS INJURED BUT LUCKY THAT NEITHER MY SON NOR OTHERS WERE HURT. I DID NOTHING TO CAUSE THIS; IT WAS A FAILURE OF THE VEHICLE SOMEHOW BUT FORD STATED THAT SINCE THEY COULDN'T FIND THE PROBLEM, THEY'RE DENYING MY CLAIM.