There are 4 stored owner reports matching the body & structure leading-label group for the 2014 Ford Flex in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 4 of 4 matching reports.
Open the full vehicle complaint log (all categories)VEHICLE CENTER CONSOLE (ALSO KNOWN BY FORD AS THE GLOVE BOX) LATCH ATTACHMENT, HAS SEPARATED PER FORD TECH AND WILL NO LONGER SECURE LATCH ASSEMBLY TO ARMREST ASSEMBLY. THIS FAILURE RESULTS IN THE CENTER CONSOLE LATCH NOT SECURING THE ARMREST. AS THE ARMREST IS NOT SECURED, IT ENTERS THE AREA AROUND THE DRIVER AND IMPEDES DRIVING, IMPACTING SAFETY WHILE VEHICLE IS IN MOTION. THIS IS A KNOWN FAILURE THAT HAS REPORTEDLY OCCURRED ON MULTIPLE VEHICLES UP TO ABOUT MODEL YEAR 2014 (FORD FLEX), REF NHTSA REPORT 11152858 FOR EXAMPLE. VEHICLE IS UNDER WARRANTY BY FORD AND REPAIR IS UNDER REVIEW CURRENTLY BY FORD, AS IT WAS INITIALLY DECLINED TO BE COVERED FOR UNEXPLAINED REASONS. PER DEALERSHIP, ENTIRE ARMREST ASSEMBLY REQUIRES REPLACEMENT AS THE ATTACHING POINTS ARE NON-REPAIRABLE. FAILURE MILEAGE WAS APPROXIMATELY 44,000 MILES. FAILURE WAS NOT CAUSED BY OWNER'S ACTIONS THAT WOULD BE CONSIDERED AS NEGLIGENT.
WHEN TEMPERATURES ARE LESS THAN 40 DEGREES F, THE REAR HATCH WILL NOT LATCH WHEN CLOSED AFTER BEING OPENED. THE HATCH OPENS FINE, BUT IT WILL NOT LATCH UNLESS WARMED. I HAVE HAD IT CHECKED BY A FORD DEALER AND AN INDEPENDENT MECHANIC, BUT NO SOLUTION HAS BEEN FOUND. THIS MORNING, I HAD TO USE A HAIR DRYER TO WARM THE LATCH IN ORDER TO GET IT TO CLOSE. TEMPERATURES WERE AROUND FREEZING. THE VEHICLE IS ALWAYS STATIONARY WHEN I OPEN THE HATCH, AND I WILL NOT MOVE IT AS LONG AS THE HATCH WILL NOT LATCH.
CENTER CONSOLE LATCH DOES NOT MOVE GETS STUCK CAUSING THE DOOR TO BREAK OFF. VEHICLE WAS PARKED
FRONT PASSENGER DOOR OPEN LIGHT WILL REMAIN ON, DESPITE BEING SECURED CLOSED CAUSING INTERIOR LIGHTS TO REMAIN ON UNTIL 10 MPH. THIS IS A PROBLEM WHEN REVERSING AT NIGHT. WE DON'T REVERSE ABOVE 10MPH AND IT IS DIFFICULT TO SEE. IT IS ALSO A PROBLEM DRIVING IN TRAFFIC AT NIGHT. WE ALSO WORRY THE LIGHT WILL DRAIN OUR BATTERY.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 29, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.