There are 9 stored owner reports matching the air bags & restraints leading-label group for the 2004 Ford Freestar in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 9 of 9 matching reports.
Open the full vehicle complaint log (all categories)THE 3RD ROW REAR SEAT ON MY 2004 FREESTAR DOES NOT LATCH INTO SEATED POSITION PROPERLY. UPON FURTHER INSPECTION, I REALIZED THAT THE DRIVER'S SIDE SUPPORT RING WHICH THE 3RD ROW SEAT LATCHES INTO WAS PUSHED BACK INTO THE TRIM. I LOOKED UNDERNEATH THE DRIVER'S SIDE REAR WHEEL WELL AND NOTICED THAT A STEEL PLATE WHICH THE SUPPORT RING IS MOUNTED HAS COMPLETELY RUSTED THROUGH THE BODY OF THE VEHICLE. ALSO, WHEN IT IS NOT LATCHED IT HAS A TENDENCY TO INTERFERE WITH THE REAR DRIVER'S SIDE TIRE. WHILE THERE IS A SMALL AMOUNT OF METAL HOLDING THE MOUNTING PLATE IN PLACE, IT REQUIRES TWO PEOPLE TO LATCH THE SEAT IN ORDER TO KEEP THE METAL PLATE FROM SCORING THE SIDEWALL OF MY TIRE. THE PASSENGER'S SIDE MOUNTING PLATE CONTINUES TO BE SECURE, YET THERE IS A NOTICEABLE AMOUNT OF RUST ON THAT SIDE AS WELL. IF SOMEONE STOWS THE 3RD ROW SEAT AND TRIES TO FLIP IT BACK INTO SEATING POSITION WITHOUT KNOWING THAT THE SUPPORT RING IS LOOSE, THEY COULD END UP SCORING THE SIDEWALL ON THE REAR TIRE AND CAUSING A COMPLETE FAILURE. FURTHER, THE PROPER FUNCTION OF THE SEAT BELT IN THE THIRD ROW SEAT COULD BE COMPROMISED DURING AN ACCIDENT; THE SEAT COULD PITCH FORWARD OR FLIP BACK BECAUSE IT IS NOT SOLIDLY SECURED TO THE VAN'S STRUCTURE. *TR
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE REAR DRIVER'S SEAT BELT DETACHED FROM THE WALL WHILE ATTEMPTING TO BUCKLE IT. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.
WHEN I TURN STEERING WHEEL I HEAR A NOISE LIKE SOMETHING IS LOOSE AND ROLLING AROUND IN THE AIR BAG HOUSING. IS THERE A DANGER OF SOMETHING LOOSE IN THERE ACTING AS A PROJECTILE SHOULD THE AIR BAG DEPLOY? I DON'T WANT TO MESS WITH THIS MYSELF, WHAT SHOULD I DO? *TT
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE MAKING A LEFT TURN AT 10 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE IMPACT MOVED HER BODY TO THE RIGHT AND THE SEATBELT UNFASTENED. AS A RESULT, THE CONTACT STRUCK THE STEERING WHEEL AND FRACTURED HER RIBS AND VERTEBRAE. THE VEHICLE WAS DRIVEN TO AN AUTO BODY SHOP. THE MANUFACTURER HAS NOT BEEN NOTIFIED AND THE VEHICLE WAS REPAIRED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE IS 55,000. UPDATED 03-05-09 *BF UPDATED 03/06/09. *JB
PASSENGER SIDE AIR BAG LIGHT INTERMITTENTLY TURNS ON AND OFF WHEN A PERSON ABOVE THE WEIGHT REQUIREMENTS IS SEATED IN THE PASSENGER SEAT. THIS CAN OCCUR EITHER WHEN A PERSON IS SHIFTING IN THE SEAT OR WHEN THEY ARE STATIONARY. THIS HAS OCCURRED MULTIPLE TIMES WITH VARIOUS PASSENGERS. THERE APPEARS TO BE NO RHYME OR REASON AS TO WHEN IT OCCURS. THIS IS A SERIOUS CONCERN OF MINE BECAUSE IF AN ACCIDENT OCCURRED WHILE THE LIGHT IS ON, TURNING THE AIRBAG OFF, THE RESULT COULD BE SERIOUS. SEPTEMBER 5, 2005 WAS THE MOST RECENT OCCURRENCE. *JB
DT: THE FIRST SEAT BEHIND THE PASSENGER'S SEATS SEAT BELT GOT STUCK, TRIED RECLINING THE SEATS WITH ANYTHING THAT WOULD GIVE SOME SLACK AND IT WOULD NOT MOVE. HAD TO CUT THE SEAT BELTS IN ORDER TO GET CHILD OUT. IN THE TWO FRONT SEATS THE SEAT BELTS WILL ALSO STICK AT TIME. ALSO THE BRAKE LIGHT WAS ON ALL THE TIME. *AK
2004 FORD FREESTAR AIR BAG WARNING LIGHT ILLUMINATES ON AND OFF WHILE DRIVING. *MR THE DEALER SUGGESTED THAT THE SYSTEM WAS OPERATING IN ACCORDANCE WITH THE DESIGN INTENT. THE CONSUMER REQUESTED FROM NHTSA A SOLUTION THAT CAN BE IMPLEMENTED PROMPTLY. *SC THE LIGHT ILLUMINATED WHEN THE CONSUMERS WIFE SAT IN THE FRONT PASSENGER SEAT. *JB
AIR BAG LIGHT COMES ON INTERMITTENTLY. DEALER CANNOT DUPLICATE THE PROBLEM. ALSO, DOORS WILL OPEN SUDDENLY. MANUFACTURER STATED THE VEHICLE'S DEFECTS DO NOT WARRANTY A NEW VEHICLE.*AK
AIR BAG LIGHT WARNING INDICATOR ILLUMINATED AND WILL NOT TURN OFF. VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE PARTS TO FIX THE FRONT AIR BAGS WERE ON BACK ORDER. THE DEALER INDICATED THAT THE FRONT AIR BAGS MAY NOT DEPLOY SINCE THE WARNING INDICATOR WAS ON. *AK THE PART CAME IN AND THE DEALER REPLACED IT YET THIS DID NOT CORRECT THE PROBLEM. *NM
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Sep 14, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.