There are 10 stored owner reports matching the visibility & wipers leading-label group for the 2004 Ford Freestar in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 10 of 10 matching reports.
Open the full vehicle complaint log (all categories)TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE WINDSHIELD WIPERS FAILED TO WORK. THE FAILURE OCCURRED FOUR TIMES OVER A PERIOD OF TWO MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE SMART JUNCTION BOX NEEDED TO BE REPLACED IN ORDER TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
AFTER DRIVING TO THE STORE WITH MY KIDS I OPENED THE DRIVERSIDE SLIDING DOOR TO GET MY KIDS OUT. THE REAR QUARTER WINDOW EXPLODED. I COULD NOT FIND ANYWHERE WHERE THAT IT MADE CONTACT. NOW THEIR IS GLASS EMBEDDED IN CARSEATS AND CHILD SAFETY SEATS. *TR
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE REAR WINDSHIELD UNEXPECTEDLY SHATTERED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 150,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WATER HAD ENTERED AND REMAINED IN THE REAR CARGO AREA. THE CONTACT INSPECTED THE VEHICLE AND FOUND CORROSION IN THE REAR FENDER WELL AND THE THIRD ROW SEAT LATCH. THE REAR PANEL WAS NOT INSTALLED CORRECTLY AND CAUSED WATER TO PENETRATE THE CARGO AREA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 105,000. UPDATED 11/25/11 *BF THE CONSUMER STATED THAT IT BECAME EVIDENT, WHILE TROUBLESHOOTING, THE FAILURE OF THE REAR PASSENGER SIDE VENT WINDOW MOTOR. THE WATER LEAKS HAVE BEEN CORRECTED AND THE STRUCTURAL INTEGRITY OF THE FENDER AND SEAT LATCH HAS BEEN RESTORED. UPDATED 06/06/12 *JS THE CONSUMER DISCOVERED THAT WAS ENTERING THE REAR OF THE VEHICLE IN THREE SEPARATE AREAS. INSIDE THE REAR WHEEL WELL ON THE PASSENGER SIDE, IN WHICH A RE-ENFORCING PLAT WAS IMPROPERLY INSTALLED. GASP ACROSS THE TOP TRAILING EDGE ALLOWED WATER TO GET IN BEHIND THE PANEL. WATER WAS ALSO ENTERING THE VEHICLE ALONG THE REAR SEAM WHERE THE INNER FENDER ATTACHED TO THE FLOOR PAN. THE FACTORY INSTALLED SEAM SEALER HAD FAILED. WATER WAS PENETRATING THROUGH CRACKS IN THE REAR ROOF SEAM LOCATED AT THE OUTSIDE TRAILING EDGE OF THE ROOF SEAM THAT SERVED AS THE RAIN GUTTER.
I WAS DRIVING DOWN THE STREET WHEN ALL OF A SUDDEN I HEARD A VERY LOUD NOISE LIKE A GUN SHOT. MY FORD FREESTAR VAN BACK WINDOW EXPLODED WHILE I HAD CHILDREN IN THE BACK SEAT. THEY COULD HAVE BEEN CUT UP OR KILLED SITTING BACK THERE. IT WAS A SCARY SITUATION AND I WOULD LOVE IT IF THIS COMPLAINT COULD GET TO THE FORD CORP. THEY SHOULD RECALL THESE VANS. *TR
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE THE ENGINE WAS RUNNING, THE CONTACT OPENED THE REAR PASSENGER SLIDING DOOR AND THE GLASS SHATTERED INTO PIECES. THE FAILURE OCCURRED WITHOUT WARNING. THERE WERE NO INJURIES. HE WILL TAKE THE VEHICLE TO THE DEALER FOR INSPECTION. THE CURRENT AND FAILURE MILEAGES WERE 18,000.
TRAVELING IN A 2004 FORD FREESTAR ON I-69 FROM INDIANAPOLIS TO FT WAYNE AT 65MPH. SPOTTED RAIN SHOWERS IN AREA. ACTIVATE WINDSHIELD WIPERS ON HIGH. DRIVERS SIDE WIPER DETACHES FROM ASSEMBLY AND ENTANGLES WITH PASSENGER SIDE WIPER. EMERGENCY EXIT FROM RIGHT-HAND LANE ONTO SHOULDER LANE. FASTENER NUT FOUND LOOSE ON WIPER ATTACHMENT KNURL. ALIGN WIPER AND TIGHTENED FASTENER FINGER TIGHT. WIPER ASSEMBLY REMAINED ACCEPTABLE CLEAR VISION AT INTERMITTENT CONDITION FOR REMAINDER OF TRAVEL. WIPER ASSEMBLY HAD SEEN ELEVATED SNOW LOAD/REMOVAL 2 DAYS PRIOR TO EVENT. VEHICLE HAS BEEN TAKEN TO FORD DEALERSHIP AND FOUND THAT PASSENGER SIDE WIPER ASSEMBLY ARM ALSO LOOSE. *TR
ON 4/11/07 AS MY HUSBAND WAS DRIVING OUR CHILDREN TO SCHOOL, THE REAR WINDOW OF OUR 2004 FORD FREESTAR BURST, SHATTERING FOR NO APPARENT REASON. THERE WERE NO CHIPS OR CRACKS PRIOR TO THE EXPLOSION. FORTUNATELY, NO ONE WAS IN THE LAST ROW, OTHERWISE, SOMEONE COULD HAVE BEEN SERIOUSLY INJURED. ALTHOUGH THE DEALERSHIP ADMITS TO OTHER OWNERS OF FORD VEHICLES HAVING SIMILAR SITUATIONS, WE WERE TOLD THEY WOULD DO NOTHING BECAUSE THE WARRANTY HAS EXPIRED. I CAN ONLY ASSUME THAT IF THE ENTIRE REAR END OF THE VAN EXPLODED BECAUSE OF DEFECTIVE MATERIAL, THEY WOULD ALSO GIVE US THE UNACCEPTABLE ANSWER, "YOUR WARRANTY HAS EXPIRED!" THE ENTIRE WINDOW WAS GONE. WE HAD TO PAY $250 AND OUR INSURANCE PAID THE REMAINING BALANCE TO HAVE IT REPLACED. I DO NOT FEEL SAFE IN A VEHICLE WHERE WINDOWS CAN "OUT OF THE BLUE" EXPLODE. WHICH ONE WILL BE NEXT? *TR
WHILE DRIVING SLIDING DOOR OPENED AND CLOSED, AND WHEN CLOSING THE REAR WINDOW SHATTERED. *AK
WHEN USING THE HEADLINER-MOUNTED DVD SYSTEM SCREEN, VISIBILITY THROUGH THE REARVIEW MIRROR IS VERY LIMITED (PRETTY MUCH, THE REAR-VIEW MIRROR CAN'T BE USED AT ALL). *AK
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Sep 14, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.