There are 50 owner-reported air bags & restraints complaints for the 2010 Ford Fusionin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
Airbags did not deploy in a head-on collision that resulted in a total loss of my vehicle. My safety was put in danger as I did not have protection from hitting the steering wheel, driver's side door, or center console.
Driver airbag needs to be replaced, per information on NHTSA website. I have not received any correspondence from Ford regarding the recall.
2010 FORD FUSION. CONSUMER WRITES IN REGARD TO DRIVER SIDE AIRBAG INFLATOR SAFETY RECALL. THE CONSUMER STATED THAT THE RECALL WAS PERFORMED AND WANTS TO SAY CHEERS TO 5 STAR FORD FOR THEIR SPEEDY REPAIRS.
Ford issued a recall on March 25, 2021 but has provided no remedy. Manufacturer Recall Number21S12 NHTSA Recall Number21V158 Recall Status: Recall Incomplete, remedy not yet available
Ford Recall 21S12 (NHTSA Recall 21V-158) (Driver's Airbag) has no remedy yet. The earlier recall for the passenger side airbag took many years complete. I'm the original owner, and it has been under air bag recalls that seem to not have Ford's attention for several years of my twelve years of ownership. Isn't about time for NHTSA to start applying pressure for Ford to take action? No incident yet, but I really don't want to have one either.
drivers airbag recall not completed
Manufacturer has failed to fix safety recall notice 21S12 / SHTSA Recall 21V-158 in a timely manner. The recall date was March of 2021, a notice was received in April 2021. This issue is still outstanding with no repair in the imminent future. I do not feel safe driving this vehicle, but have no other options but to continue to drive it.
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The manufacturer has not supplied a repair part for a defective airbag that could kill me or my children as this is one of our primary vehicles. It has been 1.5 years since the recall, this needs to be remedied more quickly! We have high humidity here, which makes it even more likely to explode. Please put pressure on Ford to fix this issue.
DRIVER AIRBAG INFLATOR REPLACEMENT THE DRIVER AIRBAG MAY EXPLODE IN THE EVENT OF A CRASH THAT CAUSES DEPLOYMENT OF THE DRIVER AIRBAG. IF AN AIRBAG INFLATOR EXPLODES, SHARP METAL FRAGMENTS COULD STRIKE THE DRIVER OR OTHER OCCUPANTS CAUSING SERIOUS INJURY OR DEATH. Currently the recall is Recall Incomplete, remedy not yet available its been too long i called last year to get it fixed an they said they would contact when the part was available no response
Notified of recall 21V-158 for the driver side airbag in April 2021. It has been over a year and there is still no remedy. I do not consider this to be resolved in a timely manner. Does NHTSA have a definition of "timely manner" that is imposed on manufactures to complete repairs associated with safety recalls? What is being done by NHTSA and Ford to complete the repairs needed to comply with the recall?
This is me filing an online complaint: 3/25/2021 Ford manufacturer recall Number 21S12 (NHTSA Recall Number 21V158) is not being handled "in a timely manner" seeing that driver's airbag metal fragments could cause death! I only received a letter form Ford then and today is 11/30/2021 and the recall has not been remedied. I thought you might agree as I cite your website https://www.nhtsa.gov/recalls it says, "If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA Vehicle Safety Hotline or file an online complaint with NHTSA." Also, please know, the last time Ford airbag "passenger" was handled, I ended up with a rental for 6-MONTHS, until they finally fixed it! I realize due to COVID there is potentially a shortage of supplies. Your website caught my attention and so I am just sending this since you advised to do so. Thanks!
The contact owns a 2010 Ford Fusion. The contacts daughter stated while driving at approximately 40 mph when the vehicle was struck from behind which resulted in none of the air bags inflating with the exception of the driver-side airbag which only partially inflated. The contact stated no warning lights were illuminated. The contact's daughter sustained head and neck injuries and sought medical treatment. A police report was taken and the vehicle was towed to a local police lot. The manufacturer was not informed of the failure. The failure mileage was unavailable. The power steering warning light was illuminated as well as brakes seizing. Airbags did not deployed.
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
I'm writing a complaint because my passenger side airbag was recalled and I was contacted very fast and it was done quickly and this time it's been almost 6 months and I have not received any more word of when they will have the parts. I'm thinking of trading my car in, so that was the number one reason why I'm writing a Complaint, cause if I don't have the car anymore, then it might not get fixed for mths n mths, thank you! My email is [XXX] or call me @ [XXX] please! Also because I have other work that needs redone asap. on my car after it got out of the body shop a while ago INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I have contacted Woody Anderson Ford Dealership in Huntsville, AL and the dealer is giving me the run around about the recall. I have provided the same information multiple times and the dealership refuses to order parts for my vehicle. The last recall (Passenger Airbags replaced) for the same vehicle was just as bad. It this same dealership 3 years to replace the affected airbags. I can not wait this long again. Ford Motor Company called me last time and told me that the car was not safe to drive. Now, this recall affects the driver side Airbags again for the same reasons. I offered to pay for the Driver's side air bag, but was told there was nothing wrong with the airbags. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). [XXX]
I purchased this vehicle March 24th and was not aware of the airbag recall that would be issued the next day. I called the Ford dealer in Bloomington, IL in regards to the recall I was aware of on March 23rd and was told that the recall was on backorder and they had no information about when it would be available. I was not informed of any safety concerns in purchasing or driving the vehicle. On May 16, my daughter was in an accident driving this vehicle. She was hit directly on the driver side. The airbags did not deploy. Her forehead broke the driver side window resulting in cuts to her head, eyelid and concussion. The police officer who responded to the scene said that he was surprised the airbags did not go off in this severe of a crash. My car insurance has determined the vehicle a total loss. Title is being turned over to State Farm.
I CURRENTLY GOT A LETTER STATING THAT IF I WERE TO GET INTO AN ACCIDENT AND MY AIRBAGS WERE TO DEPLOY THEY WOULD MOST LIKELY EXPLODE CAUSING SHARP MENTAL FRAGMENTS TI COME OUT WHICH WOULD HIT THE DRIVER AND POSSIBLY OTHER PEOPLE IN THE CAR. I AM CURRENTLY PREGNANT AND HAVE THREE SMALL CHILDREN FORD WON'T DUE ANYTHING TO GET THE PROBLEM FIXED NOR ARE THEY WILLING TO GET ME IN A SAFE CAR THAT DOESN'T RUN THE RISK OF KILLING MY CHILDREN. I WAS ALREADY IN AN ACCIDENT IN THE LAST FEW YEARS THAT CAUSED THE AIRBAGS TO DEPLOY AND IF IT WERE IN THIS CAR IT WOULD MOST LIKELY KILL MY CHILDREN. WHY IS THIS SOMETHING THAT FORD WOULDN'T ALLOW DRIVERS TO GET PARTS FASTER OR PUT OWNERS IN SAFE RENTAL CARS?
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V158000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WADE FORD, INC. (3860 S COBB DR SE, SMYRNA, GA 30082, (770) 436-1200) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Takata Recall. The contact owns a 2010 Ford Fusion. The contact received a notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the issue. The contact had not experienced a failure. The VIN was invalid.
Showing 1–20 of 50 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026