2010 Ford Fusion Body & Structure Problems

The contact owns a 2010 Ford Fusion. The contact stated that while the vehicle was at the dealer for an oil change and tire rotation, the contact was informed that the tires were unable to be rotated due to severely corroded rear jacking points, preventing the vehicle from being placed on the car lift. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was 109,755.

THE PASSENGER DOOR LATCH BROKE ON THE INSIDE MAKING THE LOCKING MECHANISM NOT WORK OR THE OUTSIDE LATCH . I HAVE SEEN A RECALL ON OTHER MODELS AND MAKES FOR THIS BUT NOT MINE .

DRIVER'S DOOR WILL NOT OPEN FROM INSIDE. THE DOOR CAN ONLY BE OPENED WITH THE OUTSIDE HANDLE. THIS HAPPENED WHILE TRYING TO GET OUT OF THE VEHCILE IN A PARKING LOT.

WHILE DRIVING ON THE HIGHWAY THE LEFT DRIVER SIDE FRONT END OF THE FORD FUSION HIT THE RIGHT REAR/SIDE OF ANOTHER CAR ON THE HIGHWAY AFTER BEING CUT OFF BY ANOTHER CAR WEAVING IN & OUT OF TRAFFIC AT A HIGH SPEED. THE FORD FUSION WAS DESIGNATED "TOTALED" BY THE BODY SHOP AND INSURANCE ADJUSTER DUE TO THE EXTENSIVE DAMAGE. THE AIRBAGS NEVER DEPLOYED. THE AIRBAGS ON THIS FORD FUSION WERE PART OF THE AIRBAG RECALL AND WERE REPLACED BY THE FORD DEALERSHIP WITHIN THE LAST 2 YEARS SO THEY SHOULD HAVE BEEN IN GOOD WORKING ORDER BUT THEY NEVER DEPLOYED. VERY CONCERNING.

MY WIFE WAS DRIVING THE CAR AND THE DRIVER'S SIDE DOOR SPONTANEOUSLY OPENED AND UPON RETURN WOULD NOT LATCH. LUCKILY SHE WAS ONLY IN THE DRIVEWAY. I LOOKED ONLINE AND THIS SEEMS TO BE A COMMON PROBLEM ON THIS CAR. *TR

DRIVER SIDE DOOR HANDLE WILL NOT UNLOCK FROM INSIDE CAR; CAN ONLY OPEN DRIVER'S DOOR FROM OUTSIDE

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR HANDLE WAS INOPERABLE. THE CONTACT STATED THAT THE DOOR HANDLES WERE REPLACED BY FORD OF MONROEVILLE, 3696 WILLIAM PENN. HWY, MONROEVILLE, PA 15146 N FOUR SEPARATE OCCASIONS. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,479.

THE DRIVER SIDE DOOR LATCH IS BROKEN AND IS NOT LATCHING WHICH MEANS THE DOOR IS NOT CLOSING. I DISCOVERED THIS WHEN PARKING MY CAR, EXITING LIKE I HAVE DONE THE ENTIRE TIME I'VE HAD MY CAR, COMING BACK, OPENING THE DOOR, AND GOING TO CLOSE IT AND IT NOT LATCHING. I THOUGHT SOMETHING WAS IN THE DOOR FRAME PREVENTING IT FROM CLOSING BUT UPON LOOKING CLOSELY, THE LATCH IS FREELY MOVING AND NOT LOCKING WITH THE DOOR FRAME. I LOOKED THIS ISSUE UP TO SEE IF IT WAS AN EASY FIX (WHICH IT IS NOT) AND THERE HAVE BEEN OTHER FORD RECALLS FOR THIS SAME ISSUE WHICH MY CAR IS NOT COVERED UNDER. THERE HAVE ALSO BEEN MULTIPLE OTHER FORD CUSTOMERS WITH THE SAME ISSUE WITH ALL DIFFERENT MAKES AND MODELS THAT HAVE THAT ALSO WERE NOT COVERED UNDER THE WARRANTY. THIS IS A HUGE SAFETY ISSUE THAT MANY FORD OWNERS ARE DEALING WITH BUT ONLY SELECT FEW MAKES AND MODELS WERE COVERED UNDER THE RECALL. NOW I HAVE TO BRING MY CAR INTO THE DEALERSHIP AND PAY A HUGE BILL TO GET THIS FIXED EVEN THOUGH THIS SHOULD HAVE NEVER HAPPENED AND IT WAS NOTHING I DID. I DON'T HAVE MANY ISSUES WITH MY FORD, WHICH I CONSIDER MYSELF LUCKY FOR. BUT THIS HAZARDOUS ISSUE NEEDS TO BE RESOLVED. I SPOKE WITH FORD AND THEY SAID THEY CANNOT DO ANYTHING FOR ME SINCE I'M NOT COVERED UNDER THE RECALL.

the inside door handle broke was unable to open the door, the inside door assembly was broken also... drivers side also the window door motors malfunctioned window would go up and down not knowing what direction and also change directions disallowing window to be opened or closed

DRIVER SIDE DOOR DOES NOT OPEN FROM OUTSIDE THE VEHICLE. OUTSIDE DOOR HANDLE DOES NOT WORK NOR MOVE. THIS IS DANGEROUS FOR THE DRIVER AND PASSENGERS: BECAUSE CAR HAS "BUCKET STYLE" FRONT SEATS. DRIVER CANNOT MOVE FROM FRONT PASSENGER TO/FROM DRIVER SIDE SEAT. TO ENTER AUTO, DRIVER ENTERS FRONT PASSENGER DOOR, REACHES OVER THE CENTER CONSOLE TO DRIVER INSIDE DOOR HANDLE, OPENS DRIVER DOOR FROM INSIDE, EXITS AUTO, ENTERS (THE NOW OPEN) DRIVER SIDE DOOR. IN UNSAFE NEIGHBORHOODS THIS PUTS THE DRIVER AND HIS PASSENGERS IN UNNECESSARY DANGER. THIS DRIVER IS UNABLE TO DRIVE THE CAR WITH THE DRIVER SIDE DOOR UNLOCKED, SO IN EVENT OF A CRASH/ACCIDENT, THE DRIVER CANNOT BE REMOVED, FROM THE CRASHED DAMAGED CAR, THE BROKEN DRIVER SIDE DOOR HANDLE CANNOT BE OPENED BY A FIRST RESPONDER/RESCUER. THE DRIVER IS IN UNNECESSARY DANGER. THE LOCAL FORD DEALERSHIP, EXAMINED THE DRIVER'S DOOR AND REPORTS: "OUTSIDE DOOR HANDLE IS STUCK, WILL NOT OPEN. PULLED DOOR PANEL OFF AND FOUND THAT LOCK AND ROD FROM HANDLE TO LATCH HAS RUSTED, AND ROTTED, CAUSING ROD TO BREAK IN HALF, ROD NEEDS TO BE REPLACED. PART HAS BEEN ORDERED AND SHOULD BE HERE BY 12-16-2019." IN THE PAST, THE DRIVER SIDE INSIDE DOOR HANDLE HAS BEEN REPAIRED THREE (3) TIMES DUE TO FAULTY MECHANISMS. THERE IS CONCERN THAT THIS EXTRA USE OF THE INSIDE HANDLE MAY AGAIN BREAK THE INSIDE HANDLE, TRAPPING THE DRIVER INSIDE THE CAR, WITH NO WAY TO EXIT. THE LOCAL FORD DEALERSHIP: GRIECO FORD OF FORT LAUDERDALE 1333 N. FEDERAL HIGHWAY FORT LAUDERDALE, FL PHONE: 1.954.390.6530 I PAID: $139.95, ON 12/11/2019. I WAS TOLD THAT TO REPAIR THIS DANGEROUS AUTO CONDITION WILL COST AN ADDITIONAL $373.00. TOTAL COST TO REPAIR DANGEROUS AUTO CONDITION IS $512.95 FORD CORP. SHOULD REIMBURSE CUSTOMER FOR THESE UNEXPECTED COSTS, $512.95. 4 PROPERLY WORKING AUTO DOOR IS A SAFETY ISSUE.

SUN ROOF..ARMS THAT ARE HOLDING WINDOW ARE MADE OF PLASTIC AND ARE BREAKING DOWN...AFRAID THIS WILL CAUSE WINDOW TO FLY OFF CARS AND SERIOUSLY HURT SOMEONE.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE DRIVER'S DOOR FAILED TO OPEN AND CLOSE PROPERLY AND COULD NOT BE OPENED FROM INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V210000 (LATCHES/LOCKS/LINKAGES) AND 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGNS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

THE DOOR HANDLE LOCKING SYSTEM ON THE DRIVER'S SIDE BROKE ON MY 2010 FORD FUSTION MY CAR WAS STATIONARY IN A GARAGE. I UNLOCKED DRIVER DOOR, SAT IN DRIVER SEAT AND SUDDENLY DOOR LATCH IS BROKEN AND I'M UNABLE TO OPEN THE DOOR FROM THE INSIDE. I HAD TO ROLL DOWN THE DRIVER WINDOW IN ORDER TO OPEN THE DOOR FROM THE OUTSIDE. I NOTICED THAT THE DOOR NO LONGER LOCKS EITHER. BROUGHT CAR TO MY DEALERSHIP WHO SAID NO RECALLS WERE AVAILABLE SO I HAD TO PAY 182.45$ TO GET MY DOOR LATCH FIXED. THIS IS A SAFETY CONCERN AND THERE SHOULD BE A RECALL BECAUSE I WAS NO LONGER ABLE TO PARK AND LOCK MY CAR. PLEASE ISSUE A RECALL FOR THIS PART. NOT IMPRESSED WITH FORD AT THE MOMENT.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS UNABLE TO OPEN THE FRONT DRIVER'S SIDE DOOR. THE VEHICLE WAS TAKEN TO CONWAY HEATON INC FORD (810 N 3RD STREET, BARDSTOWN, KY 40004) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE DOOR HANDLE ASSEMBLY FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,214.

THE DRIVER SIDE FRONT DOOR LOCK AND HANDLE TO OPEN THE DOOR STAYS OUT. IT WILL NOT LOCK OR OPEN FROM THE INSIDE, HAVE TO ROLL DOWN THE WINDOW AND OPEN IT FROM THE OUTSIDE AND US MY KEY TO LOCK THAT DOOR ONLY. THE REST OF THE DOORS LOCK WITH THE AUTOMATIC KEY LOCK. I WAS IN PARK, WITH THE CAR RUNNING AND TRIED TO OPEN IT AND IT WOULD NOT OPEN FROM THE INSIDE. ## VIN PASSED ## FORD FUSION 2010 ##

DOOR HANDLE ESPECIALLY DRIVERS INSIDE LATCH HAS BROKE TWICE LEAVING ME UNABLE TO EXIT THE CAR. ALSO WILL NOT ALLOW YOU TO LOCK THE CAR. HAPPEN IN 2015 AND NOW 2018.

THE INTERIOR DOOR LATCH ON THE DRIVERS SIDE NO LONGER OPENS THE DOOR. YOU MUST ROLL DOWN THE WINDOW AND REACH OUTSIDE THE VEHICLE TO OPEN THE DOOR. THIS OCCURRED JUNE 2018 AS I WAS ATTEMPTING TO GET OUT OF MY CAR AT MY HOME. WHILE DOING RESEARCH ON THIS PROBLEM I NOTICED THAT MANY FUSION OWNERS HAVE HAD THIS SAME PROBLEM. ADDITIONALLY, OTHER FORD VEHICLES(2013-15 FORD CMAX & FORD ESCAP, 2012-15 FORD FOCUS, 2015 FORD MUSTANG & LINCOLN MKC AND 2014-16 FORD TRANSIT CONNECT) HAVE A DOOR LATCH RECALL BUT NOT THE FUSION. IT IS DEFINITELY A SAFETY ISSUE WHEN YOU ARE UNABLE TO OPEN THE CAR DOOR IN A NORMAL WAY.

THE DRIVERS DOOR HANDLE WAS FIXED THAT WAS COVERED BY A RECALL. HOWEVER, NOW BOTH FRONT DOOR HANDLES ARE BROKEN AND THE WATERFORD, MICHIGAN DEALEERSHIP WHERE WE PURCHASED IT SAYS THE COST IS ABOUT $140.00 EACH TO FIX. HOW CAN A RECALL BE COMPLETED WHEN THE SAME PROBLEM KEEPS REOCCURING?

MY DRIVER SIDE DOOR IS NO LONGER OPERATIONAL FROM THE INSIDE. THIS HAPPENED WHILE I WAS PARKED. YOU CAN ROLL DOWN THE WINDOW (IF IT'S NOT FROZEN SHUT) AND REACH TO THE OUTSIDE TO UNLATCH FROM THE HANDLE. THIS CREATES A SAFETY ISSUE.

I HAD ONLY HAD MY CAR FOR 6 MONTHS BEFORE 3 OF THE 4 INTERIOR DOOR HANDLES BROKE. NOW, IN ORDER TO GET OUT OF THE CAR, I MUST PUT THE WINDOW DOWN, REACH OUT AND OPEN THE DOOR, AND THEN PUT THE WINDOW BACK UP. THIS HAS ALSO AFFECTED SEVERAL COWORKERS THAT HAVE 2010 FORD FUSIONS AS WELL. THEY APPEAR TO BE MADE VERY CHEAP USING PLASTIC. THAT ISN'T GOING TO WORK AND NEED IT TO BE MORE RELIABLE FOR LONGETIVITY PURPOSES. THIS SHOULD BE A RECALL IF IT HASN'T ALREADY BEEN. FIRST, THE METALLIC COVERING PARTIALLY CAME OFF 1 OF THE HANDLES CAUSING IT TO CUT MY HAND. THE OTHER 2 HANDLES ARE DEALING WITH THE SPRING BREAKING.