2015 Ford Fusion Tires & Wheels Problems

The contact owns a 2015 Ford Fusion. The contact stated while the vehicle was at the dealer for a scheduled tire rotation, the contact was informed that the lug nuts were swollen. The contact was informed that the lug nuts needed to be replaced. The vehicle was repaired. The contact stated that a torch was used to remove the lug nuts. In addition, the contact was informed that the failure was a known issue. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 40,000.

Took vehicle to Ford dealership for routine maintenance 5 June 2024. At end of servicing, service advisor reviewed findings of the multi-point inspection with me (attached), advising all wheel lug nuts (20) on the vehicle were "swollen" and needed to be replaced; failure to do so will result in being unable to remove any wheel in the event of an emergency, i.e., flat tire, as the provided 19" lug nut wrench ( or any substitute 19" socket will not fit). Quoted price of $337.60 for nuts ($447.52 incl labor). I passed. Ordered one piece chrome lug nuts (20) for $40, and a $45 half size socket set (19.5mm) online and changed them myself. Research on the issue reveals Ford is aware of this safety defect of two piece swelling lug nuts, yet refuses to recall affected vehicle or remedy the safety issue. All affected vehicles need to be recalled and corrected by Ford immediately, our lives/safety is at risk with this issue.

Took the car in to have a tire replaced and was told the swollen lug nuts prevent them from removing the tire. I had issues with lug nuts on another wheel but was able to get them off and replaced them. I shouldn't have to be paying $27 for lug nuts that are defective.

Took my car to the dealership for an oil change and tire rotation. The technician told me they cannot get the tires off to rotate them because the tire lug nuts were swollen. He asked me if I wanted to replace them. I agreed after he said that if I were to get a flat tire it would be hard to get it off to fix it. Basically, this issue became a safety one. I never had an issue with swollen lug nuts with previous cars I had own. Thank you for gathering these type of issues.

235/45R18, the tires wander on grooved highways (groove wander). They throw the car left and right. This is a safety concern as it creates dangerous instability. Looks like the tire tread is incompatible with some road surfaces (grooved highways) and creates a safety hazard (car violently swerving at highway speeds). Wheel balancing and alignment was done to eliminate these as potential contributors. The store refuses to accept the tires for a return.

When taking my car in for regular servicing, I was told that the tires could not be rotated because of swollen lug nuts. My vehicle has 11,777 miles. Without proper tire rotation, I cannot effectively drive safely without risk to myself and others. So, I opted to have the lug nuts replaced in fear of future problems should I need to remove a tire. Not being a mechanic, I have no idea what constitutes the look or feel of swollen lug nuts. My car was serviced on March 12 and 13, 2024 at the cost of $381.86 (lug nuts: $257.35)

I am here to have safety recall(s) performed on my 2015 Ford Fusion. They cannot do the recall without changing defective (rusted lug nuts) at a cost of $160.00. Rusted lug nuts seem to be an issue with this model car and I feel should be covered as part of the recall if the replacement of the lug nuts is required to perform the recall safety service.

Service department said that the Ford Fusion lug nuts are swelling and need to be replaced. Said they may be hard to get off or they could crack and break. I fill this should be a cost that Ford should pay or replace them for me. Not at my cost.

2015 FORD FUSION. CONSUMER WRITES IN REGARD TO FAULTY LUG NUTS. THE CONSUMER IS REQUESTING TO BE REIMBURSED FOR THE FAULTY LUG NUTS.

Swollen lug nuts and couldn’t get the drivers side front tire off at Ford dealership. I had to take my vehicle to Discount tire for them to get the lug nut off and replace all lug nuts.

The contact owns a 2015 Ford Fusion. The contact stated that the lug nuts on all four wheels were corroded and swollen. The contact was concerned that in the event of a flat tire or blowout, the lug wrench would be unable to remove the swollen lug nuts. The vehicle was taken to the dealer where it was diagnosed that all the lug nuts needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.

When replacing a flat tire it was noted that the lug nuts are swelling and distorted. The mechanic said they must be replaced as it is a safety hazard.

Swollen lug nuts. 100,000 miles on vehicle. Had tires rotated at discount tires. They had a very hard time removing swollen lug nuts. Had to spend $60 to replace whole set.

The contact owns a 2015 Ford Fusion. The contact stated that the driver’s side front tire lost air and became flat, but the independent mechanic was unable to remove the wheel from the vehicle due to the lug nuts being swollen. The vehicle was later taken to the local dealer who replaced the lug nuts. The cause of the failure was not determined. The manufacturer was not yet contacted. The failure mileage was 48,000.

To keep it short. This is 1 of 3 Ford vehicles that I had to pay to have every lug nut replaced! They are 'swollen' is the term used. Prior to this, I replaced 1 lug in my 45 year driving history and that was because it broke off. I have called Ford and Lincoln and they are aware of the problem but say there is not program in place for a resolution. My complaint was escalated I was told. Hahaha. Their hand needs to be forced. They are not going to willingly do the right thing going forward nor address refunds! They have 'escalated' all 3 of my issues. I would imagine that there is a fourth coming at some point when my daughters car needs to go into the shop. $250+ a car is a joke and an expense nobody needs. Please help. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

TL* THE CONTACT OWNS A 2015 FORD FUSION HYBRID. THE CONTACT STATED THAT IT WAS DISCOVERED THAT THE LUG NUTS WERE SWOLLEN AND WEAK. THE CONTACT STATED THAT THE FAILURE EXISTED AND THAT THE TIRES HAD TO BE REPLACED FOUR TIMES. THE TIRE DEALER STATED THAT THE CONTACT NEEDED TO BRING IN A NEW SET OF LUG NUTS TO REPLACE THE DEFECTIVE SET WHEN THE TIRES WERE REPLACED. FELIX SABATES FORD (7601 SOUTH BLVD, CHARLOTTE, NC 28273, (704) 552-2760) STATED THAT THE LUG NUTS HAD A CAP THAT WAS WELDED ON THE TOP LUG NUTS THEMSELVES THAT WAS SWOLLEN CAUSING THE DEFECT. THE MANUFACTURER WAS CONTACTED AND PROVIDED THE CONTACT A CASE NUMBER. THE FAILURE MILEAGE WAS 61,000.

THE LUG NUTS MAKE IT IMPOSSIBLE TO REMOVE WITH EITHER THE TOOL FORD PROVIDED, A 4 WAY WRENCH OR SOCKETS WHEN I GOT A FLAT. I COULD HAVE BEEN KILLED FIGHTING WITH THIS ON THE SIDE OF THE ROAD. I BELIEVE FORD SHOULD HAVE TO REPLACE ALL OF THESE LUG NUTS AS A SAFETY CONCERN SINCE THEY ARE DEFECTIVE.

SWELLING LUG NUTS THAT NEED TO BE BEATEN OFF OR DRILLED OFF

AFTER TAKING MY 2015 FORD FUSION FOR A TRANSMISSION PROBLEM AND OTHER RECALLS THEY KEPT THE CAR FOR OVER A MONTH WITH NO RENTAL PROVIDED WHEN I FINALLY GOT IT BACK FROM THE SPEED OF 15 TO 30 THE PASSENGER SIDE STARTING MAKING NOISES AND COULD FEEL THE VIBRATION FROM IT AND 55 AND UP IT JUST GETS WORSE.

MY PARENTS FORD FUSION SE CAME WITH GOODYEAR EAGLE LS TIRES. ME FAILED TURNING OUT OF A DRIVEWAY SHORTLY AFTER MY PARENTS TOOK DELIVERY ON THE CAR. IN APRIL 2017, THE RIGHT FRONT TIRE SUDDENLY FAILED REQUIRING BOTH FRONT TIRES TO BE REPLACED. IN AUGUST 2017, THE NEW FRONT RIGHT GOODYEAR EAGLE LS TIRE DEVELOPED BBBLES ON THE SIDE WALL AND SUDDENLY FAILED NECESSITATING ANOTHER REPLACEMENT. PLEASE NOTE THAT TIRE FAILED AT 2,280 MILES, NOW BOTH GOODYEAR EAGLE LS TIRES ARE BALD AT THE SHOULDERS JUST SIX MONTHS LATER. I CONTACTED GOODYEAR WHO OFFERED US A MERE $$47.95 FOR ONE FAILED TIRE AND $32.88 FOR THE OTHER WHEN THESE TIRES COST US $198/PER TIRE. GOODYEAR SUPPOSEDLY WARRANTS THEM FOR SIX YEARS. CUSTOMER SUPPORT WAS HOSTILE. BECAUSE I BE,I EVE THESE TIRES ARE DEFECTIVE, I WANTED FOUR NEW TIRES. GOODYEAR SAID IF THEY DID ANYTHING I'D BE FORCED TO TAKE MORE GOODYEAR TIRES. I PAID FOR FOUR NEW MICHELIN TIRES TO PROTECT MY FAMILY. WE ONLY HAVE 28,138 MILES ON THIS CAR BUT HAVE HAD TO REPLACE SIX GOODYEAR EAGLE LS TIRES FOR SUDDEN FAILURE. WHY ON EARTH HAVEN'T THEY BEEN RECALLED.