2015 Ford Mustang Complaint Log

My passenger door latch pops open nearly every time I drive on the highway. The latches were previously the subject of Safety Recall 16S30. I had my vehicle inspected by a Ford Dealership. No repairs or work was deemed necessary at that time. In the years since, my door now comes unlatched. Infrequently at first and now with very alarming frequency. Safety Recall 20S30 was issued specifically to address these inspections and recalls being completed ineffectually. Somehow my VIN has been left off of this recall even though it was on the 2016 one. The dealership is trying to charge me nearly $2000 to fix a known safety issue. This seems unreasonable, unfair, and extremely dangerous.

I was driving down the highway with heater on and defrost. All of a sudden I hear a pop and my car started bogging down. I exited the highway to get out of danger, it then had a wrench light ( transmission) pop up and when I parked the car on the access road it started smoking a lot. I turned the vehicle off immediately and when I seen smoke coming from under the hood and into the cab of the car. I lifted the hood after seeing fire in the passenger wheel well. And then in the engine block towards the windshield in the middle of the engine. I am a fire fighter and it appeared to me that the fire was being fed by some kind of substance. Fort Worth Fire department showed up and put the fire out and took a report.

While driving, I attempted to depress my clutch pedal in order to bring my vehicle to a stop. My clutch pedal only went halfway to the floor. I was able to force it down to the floor using a higher than usual amount of force. After bringing my vehicle to a stop I inspected my clutch pedal and found that it had side to side play resulting from a cracked weld where the clutch pedal was welded to a shaft on the clutch/brake pedal assembly. Upon further research online I discovered that other owners of similarly aged mustangs have had identical issues to what happened to me.

“Charge system service now” came on the dash, battery lost power after about 10 seconds, screen went black, dash went black, car locked up, opened the hood and the engine was on fire, called 911 who came quickly and put the fire out without the entire car burning, insurance later total losses the car. I don’t know if it was the battery or the engine responsible for the failure, because the flames were on the engine and not the battery, but the incident was triggered by a battery warning. I was on the interstate driving 60mph when the car shut off and everything including my headlights and even hazard lights went black. Not only could I have been struck by a car on the interstate, I could have died in a car fire. Because the car locked up, I couldn’t open the trunk or use any electronics. The door could have just as easily locked and trapped us inside a burning car. The car is on a salvage yard, no attempt to replicate has been made. Progressive insurance, and Columbia fire inspected it and found that it was undetermined. “Charge service system now” was the only warning before the infotainment screen shut down to reduce battery usage. Every light on the dash flashed right before everything on the dash went black and power was lost to the entire vehicle.

When putting the vehicle into reverse the backup camera displayed an unusable red fuzzy screen. Backup camera was unable to assist in safely reversing and mirrors and parking sensors had to be used

With only 32,885 miles, engine light came on due to (P0456) EVAP small leak. Went to an auto shop and Ford dealer for diagnostic scan. Both technicians found that there is a bit of smoke coming out from the top of the fuel tank due to a small stress crack at the port near the canister vent hose as well as a small crack below fuel pressure sensor tube. New fuel tank replacement was recommended as the crack could not be repaired. Cost to fix is $1,400 parts and $1,200 labor. This small crack nears the fuel tank seems to be a major concern for owners as it could increase the risk of vehicle fire and should be a recall by Ford for immediate remedy.

The contact owns a 2015 Ford Mustang. The contact received notifications of NHTSA Campaign Numbers: 25V614000 (Seat Belts) and 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V614000 (SEAT BELTS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2015 Ford Mustang. The contact stated that while driving 35 MPH and attempting to depress the brake pedal, the clutch pedal detached from the brake pedal assembly. Neither an independent mechanic nor a dealer was contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired; however, the vehicle was in the process of being repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 115,724.

The contact owns a 2015 Ford Mustang. The contact recently purchased the vehicle. The contact became aware that the VIN was included in NHTSA Campaign Number: 20V331000 (LATCHES/LOCKS/LINKAGES). The vehicle was taken to the dealer, who refused to inspect the door latch codes. The contact was informed that it appeared that the recall repair was started; however, it was not completed. The dealer stated that since the remedy was not completed, it could not be finished. The manufacturer was made aware of the issue and informed the contact to request the dealer to inspect and verify if the remedy had been completed. The dealer refused and stated that the software did not allow the dealer to inspect the vehicle. The failure mileage was 78,955.

The contact owns a 2015 Ford Mustang. The contact stated that while in reverse(R), the rearview camera failed to display an image of the rear of the vehicle, compromising the back over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rearview camera. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V572000 (Back Over Prevention); and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 22,000.

The evaporator is leaking and apparently is a known issue from ford and they didn't report this. The evaporator core is leaking and it blows hot air for a good amount. It draws a lot of power form the system and drops the rpm below idling. Forcing me to rev a cold engine so that it does not stall out.

The weld that holds the clutch pedal broke causing the clutch pedal to not engage properly. Driving in traffic during a down shift stop almost caused an accident. Which led to not being able to shift gears which left the car unable to drive and left the stranded on the side of the road. The weld that hold the clutch pedal in place is insufficient and weak. While researching this issue I found many instances where this has happened to other drivers.

Right after picking up my 2015 Ford Mustang from dealer service on July 23, 2025, the hood suddenly flew open while I was driving, completely blocking my view and creating a serious risk of collision. The dealership had performed multiple recalls and a multi-point inspection but did not flag any hood latch issue. The vehicle was released as “safe to drive,” yet this happened immediately after leaving their service. This was an extremely dangerous situation that could have caused a serious accident. The force of the hood flying up also caused major damage to the hood and surrounding components. The dealership took the car back and even offered me a rental, but they are refusing to take responsibility or repair the damage, claiming they are not at fault. I am reporting this because it is a serious safety issue and I want to ensure it is properly investigated to prevent similar incidents. I am also requesting that the dealer or manufacturer repair the damage or reimburse me for the cost to fix it, as this was caused immediately after their service.

My vehicle had a recall: Ford recall 22S06 involves 2015-2017 Ford Mustangs due to a potential issue with the rearview camera. The wiring for the rearview camera may be loose or damaged, causing the camera to display a blank or distorted image. This can reduce the driver's visibility behind the vehicle, potentially increasing the risk of a crash. The dealership at Ford Chapman Automobile claims the issue is fixed but they never fixed anything on my backup camera. It was blinking and they said it is normal for this vehicle. My backup camera is not working and they are refusing to fix it. I have contacted Ford but they also refer to the report from the dealership and say according to the dealership the problem is fixed and there is nothing that could do. My car has very limited visibility and this causes problems when backing up.

The contact owns a 2015 Ford Mustang. The contact stated that the brake pedal bumper fractured, and the brake lights illuminated. The contact stated that the failure caused the battery to become drained. The accelerator pedal was stuck and drained the battery. The contact stated that the failure was related to NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic). Additionally, the contact resides in North Carolina but had not transferred the New York vehicle registration. The contact called the local dealer and was referred to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 76,000.

The 2015 Mustang has been driven about 62,000 miles. The car has not been driven excessively in the 8 + years my wife and I have owned it. I recently heard a noise from the car. I brought the car to a local reputable repair shop. They determined, that there was a problem with the differential. They took the housing case off and found metal shreds in the case. They feel that a bearing failed caused the complete differential failure. I talked to Ford and they have no open recalls for this and recommended contacting the NHTSA. The car is at the repair shop waiting for parts to repair the differential at a cost of approximately $3,000.

See attached document for complaint.

The passenger side door will open by itself. This happened twice within the last month with a passenger in the seat and once with no passenger. The warning lamp will come with an alert to say that the passenger side door is open. This puts the safety of those in the car at risk of falling out, or possibly an accident if the door completely opens. The vehicle has not yet been inspected by anyone. The vehicle is available for inspection upon request.

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention). The vehicle was dropped off at the dealer for service and remained at the dealer for two days. The contact was then informed that the mechanic in charge of servicing the recall was out sick; the dealer was uncertain if the recall repair had been serviced prior to the mechanic's absence. The contact chose to take possession of the vehicle, and the recall was removed from the vehicle. Recently, the contact stated that the trunk failed to open manually or with the key fob. The contact decided to tie a string to the emergency truck release, which was inserted through the back seat to open the trunk. The vehicle was taken to another dealer, where the contact was informed that the wiring to the trunk and backup camera were all connected. The contact was informed that the trunk failure could lead to a rear-view camera failure. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was then referred to the NHTSA Hotline to report the failure. The failure mileage was 118,000.

The contact owns a 2015 Ford Mustang. The contact stated that while closing the trunk, the emblem on the trunk located above the rear license plate detached from the vehicle. The contact stated that the trunk was not slammed, and that the emblem could have fallen off while driving, becoming a possible road hazard. The local dealer was notified of the failure, and the contact was informed that there were no recalls on the vehicle. The manufacturer was also notified of the failure, and the contact was transferred to the NHTSA Hotline with the contact’s knowledge. The vehicle was not repaired. The failure mileage was approximately 24,000.

Ford is refusing to repair the rear camera wiring defect. The dealer attempted multiple times and Ford is refusing to replace it, instead the dealer is asking for $1000 dollars.

The contact owns a 2015 Ford Mustang. The contact stated that while reversing, the back-over prevention camera screen independently turned off and on. In addition, the error message indicated to contact the dealer for assistance. The contact stated that the failure was persistent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the parts for the recall repair were not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 27,000.

Heated and cooled front seats stopped working. On inspecting the connector plug it is scorched or burned where the ground plug is located.

Weld at clutch pedal assembly broke, causing the clutch pedal to bind. This binding prevents the clutch pedal from fully depressing.

i was driving on a highway and experienced a total failure of my electrical system which completely shut down with in 15 seconds i lost control of the car as i could not even move the wheel, subsequently T-boned by another car iwhich could not stop fast enough suffering total loss of my car of note prior to the accident (Sunday AM) on friday I had a battery replaced @ Firestone, see reciept attached that was the last repair for the care

The contact owns a 2015 Ford Mustang. The contact stated that the back-over prevention camera had failed. The vehicle was taken to the dealer who informed the contact that since the vehicle had not experienced the failure at the time the VIN was attached to NHTSA Campaign Number: 22V082000 (Back Over Prevention), the recall was considered closed, and the vehicle could no longer be repaired under the recall. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 51,000.

The contact owns a 2015 Ford Mustang. The contact stated that before making a left turn the contact switched on the left turn light signal; however, upon making the left turn the contact noticed that the left turn signal on the instrument panel was flashing twice as fast as normal. The contact pulled over to inspect the vehicle. The contact became aware that the taillights were inoperable; however, after restarting the vehicle, the taillights became operable. The following day the contact drove to a local dealer where the vehicle was inspected; however, the vehicle was not diagnosed. The contact was informed that the vehicle needed to be diagnosed to determine the cause of the failure. The contact was made aware of SSM: 10144218 and linked it to the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 82,000.

When driving and going over a bump the rear shock completely ripped from the frame of the car

While driving home, driving speed was 55 mph, car engine bogged down and orange wrench icon illuminated on dash. I was not far from home and was able to continue and "limp" home. Car would not go faster than 10-15 mph. When I parked car in garage and shut car off, the brake lights stayed on. There was no warning lights or anything wrong with car before incident. Car has not been inspected by dealer or service center. Doing further research online, I was directed to look at drivers floorboard for plastic pieces. I did find broken, yellowish colored plastic pieces on floor board. According to others, which have been experiencing the same issue, the brake light switch stop bumper pad has failed. I was able to find a recall (Safety recall 22S02) that has been issued for this problem, but the recall is region specific. I do not live in the regions listed in recall.

The contact owns a 2015 Ford Mustang. The contact stated while driving at an undisclosed speed and attempting to accelerate, the RPM's increase rapidly but the vehicle lost motive power. The contact also stated that there was a gasoline odor present inside the vehicle. The check engine and service engine warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed failures with the fuel tank filler pipe, fuel vapor line, and fuel supply tube. The fuel tank filler pipe was repaired. The fuel vapor line, and fuel supply tube were not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Numbers: 14V774000 (Fuel System, Gasoline) and 15V339000 (Fuel System, Gasoline); but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 34,000.

The airbag light is on, the vehicle has not been in an accident. The vehicle has less than 50k miles on it. The bags have never deployed. I did not have this repaired. There is a seatbelt recall that affects airbags... Ford Motor Company (Ford) is recalling certain model year 2015 Ford Mustang vehicles manufactured August 18, 2014, to October 2, 2014. In the affected vehicles, the passenger safety belt tension sensor may misclassify the size of the front passenger seat occupant. This could cause a child size occupant to be classified as an adult and an adult passenger to be classified as a child passenger. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 208, "Occupant Crash Protection." Does this cause the airbag light to come on???

Brake lights don’t function brake switch bumper broke off and lights stay on but not bright when brake is depressed. Loss of power random misfire cut from loss of power. Brake switch fault in computer

There is a break pedal pad that is broken. It doesn't allow the car to accelerate correctly and car goes in limp mode. All break lights are illuminated when car is turned off. There is a recall for this, but I purchased my car in CA. I think the car was originally a Nevada car. Am I still eligible for the recall even if I didn't get the notification and my state of purchase was not mentioned?

The weld that connects the clutch pedal bar to the tube it pivots in broke on my 2015 Mustang. This makes the pedal wobbly and can prevent the clutch from being fully depressed. For months, the clutch was squeaking. Upon inspection, I noticed the weld was broken. I have not been in an accident because of this, however, the clutch pedal is now loose and can at times hit the 'neutral' switch (which measures full depression of the clutch to allow the car to start), which prevents inconsistent depression of the clutch, leading to unsafe operation.

Seat Belt Tensioner: Seat belt tensioner is not retaining tension. Inordinate amount of slack when taking off belt coupled with slow retraction. Also have noticed lack of tension during sudden stopping. The belt will also not retract up exiting the vehicle. I’ve reported to the dealer and they commented they’ve seen this plenty of times. This seems like a major safety concern.

UP -DATE to my previous complaint # 11609504. Ford dealer still had two-piece lock nut for sale at parts counter. Did not mention the recall for Fords two- piece nuts or mention the problem with this nut.

All wheel nuts had to be replaced when new tires were replaced Cost for the nuts $226. NO inspected or change the nuts that were swollen. by Ford. Did the recall No06tice end last year in August.

Hi, I was driving on the freeway and suddenly my car stopped accelerating. I would push the acceleration pedal but it wouldnt speed up. And for a few times it would speed up very much. This was very rapid fluctuation. I also noticed that the cruise control was not working. This was very scary being on the highway with this kind of speed fluctuation. After i came back home, i noticed that the brake light wouldnt turn off at all. After doing some research i found that the brake light switch broke and the car was sensing that the brake was being applied and hence was doing acceleration fluctuations. I also found out that there are many other same vehicles which has the same issue.

The contact's husband owns a 2015 Ford Mustang. The contact while reversing, the rearview camera image was distorted and black. The contact stated that the failure had increased, causing the rearview camera to become inoperable. Additionally, the contact stated that the tailgate had failed to open while using the key fob, while pressing the tailgate release switch inside the cabin and the release button on the decklid. The vehicle was taken to the dealer, where it was diagnosed that the decklid wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 22V082000 (Back Over Prevention) because the VIN was not included. The failure mileage was approximately 42,000.

The contact owns a 2015 Ford Mustang. The contact stated while driving at approximately 45 MPH the vehicle was shifting roughly. The contact stated that no warning light was illuminated. The contact stated that the failure was intermittent but became a recurring failure. The contact stated that the failure occurred at various speeds. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the torque converter needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Technical Service Bulletin Number: 20B27 Torque Converter (Power Train). The failure mileage was approximately 130,000.

Related to Regional Recall 22R01, the rubber bumper on my brake pedal that engages the brake light switch failed and placed the vehicle in a low power mode. This failure occurred while merging onto the interstate and almost resulted in my being rear-ended by a semi truck. Having never been notified of this regional recall, I was able to verify this was the case after searching forums and YouTube and identifying the pieces of the broken bumper in my floorboard. I find it to be HORRENDOUSLY unacceptable that this was allowed to be handled as a regional recall and no notice was ever produced, as it is a safety-related issue that could have resulted in grievous bodily harm. I am located in Kentucky, which is not part of the named region.

The brake pedal stop bumper in my car disintegrated in the middle of the day and fell off. The brake lights do not turn off anymore and the vehicle can be started and shifted without needing to press the brake. I found a recall # 22S02 for this exact issue but my vehicle is not covered by it (assuming due to region). The vehicle has not been inspected yet.

I was driving home from work and all the sudden it went into limp mode, I could barely get her home. Then I found yellow pieces of plastic in my floorboard. My brake light would not go off so I had to unplug the battery. Very scary to have that happen on the interstate, luckily I got off on an exit.

A plastic clip ("Brake Pedal Bumper") broke and fell out of place, causing the brake pedal to no longer reach the brake light switch. The brake lights now remain illuminated permanently, even with the brakes released. This also caused the engine and transmission to go into "limp mode", the engine no longer revving over 2,000 RPM, the transmission not shifting, and hill-start assist and traction control no longer working, making the car unsafe to drive. The brake lights will remain on even when the car is completely shut off and locked, draining and damaging the battery. It is my understanding that this is a known issue, and there was a recall for this in certain states. (Safety Recall 22S02, Regional Recall 22R01). There should be a national recall for this, as the affected part appears to be of low quality, and causes safety issues when it fails, with the car's drivability and lighting affected.

I ran into the existing issue described in "Part 573 Safety Recall Report" NHTSA Recall Number 22V-011, but in a state not listed under the recall (vehicle purchased used in Pennsylvania in 2017). As a result of this part failing, my brake lights remained engaged permanently, and the car's engine power would increase and decrease rapidly (presumably because it thought I kept hitting the breaks). At time of writing I still have the broken pieces of the original part. I plan to take the vehicle into service within the week. There are no warning lights when this occurs since everything I'm the car is technically "operating correctly" - it just thinks the breaks are engaged constantly, and so has erratic behavior. The original recall lists high humidity as a cause, which Pennsylvania definitely has. I keep my vehicle outside 24/7, so it has definitely been part of many temperature swings.

Door lock not secure. It has happened a few times, usually on the highway, where the passenger side door has opened slightly while driving, causing the opened door light to come on. The door is visibly cracked opened, but it is still locked.

THIS IS A KNOWN ISSUE ON THE 2015 MUSTANGS. THE RECALL ONLY INVLOLVES VEHICLES FROM CERTAIN STATES WITH HIGH TEMPS AND OR HUMIDITY BUT DOES NOT INCLUDE THE STATE OF MISSOURI WHICH SEES BOTH HIGH TEMPS AND HIGH HUMIDITY. DTC CODE P0504. BRAKE LAMP SWITCH HAS ALREADY BEEN REPLACED AND NO ISSUE WITH WIRING. POSITIVE THE PLASTIC STOP BUMPER IS THE ISSUE.

The most common engine failure issues are associated with the 2.3L EcoBoost engine, which is prone to coolant leaks causing significant damage to the engine.

Third tail light and rear tail lights remained illuminated after the car was turned off. Driver discovered the brake light switch (rubber/plastic piece) had crumbled into the floor board preventing the tail lights from turning off, thus, becoming a hazard to other motorists on the road as the tail lights remained illuminated even while driving. While the vehicle was being driven, the driver could not accelerate to the appropriate speeds as the car was "thinking" the brakes were being applied and could only approximately drive at 40-50 MPH. The vehicle has been inspected and the above information was confirmed as the issue. No other warnings/messages occurred prior to the piece breaking.