2015 Ford Mustang Complaint Log

The contact owns a 2015 Ford Mustang. The contact stated that while driving at an undisclosed speed and attempting to accelerate, upon the transmission shifting into 4th gear, the tachometer rose 3,000 RPM, after which the vehicle lost motive power and the transmission was unable to shift above 4th gear. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 10,000.

The steering gear including contour module went out. I was backing out and couldn’t turn my wheel my sisters boyfriend had to drive it home on a curvy road with no power steering. I have a local mechanic looking at it but they said the part is on back order which means this must happen a lot. They finally got the part and now are saying it won’t program so are needing to order another part. When I turned the car on to leave my destination it said service powersteering system and abs, but before that there were no warnings. I unplugged the battery for 30 minutes to rest the car and everything worked fine for another 1, then driving down the road it went out again.

There is a well known evaporator core issue with the Ford Mustangs/Trucks that were produced between the 2015-2017 models. Freon leaks out of the evaporator core due to poor build quality this creates a white film on the windshield of the vehicle that makes it hard for drivers to see. This happened to me when I first bought my car and I could have crashed but was able to safely pull over and clean the windshield off. This film buildup can happen at anytime and also releases an unpleasant order into the atmosphere that should not be breathed in and is very harmful to the environment. Ford is well aware of this issue and decided to avoid doing a recall to prevent the company from losing money. I am also having an airbag issue on my Mustang this one is current. I have not been in any accidents or driven the car in anyway to make the light come on. The drivers side airbag light is on and is indicating that their is an issue with my airbag system. This is a huge safety concern and I don't want to wait for something to happen for either of these issues to be fixed. The AC issue is new for me with Ford but out of the 4 mustangs I have owned 3 of them have all had recalls for an airbag issue. The first was my 2005 V6 base model. The second was my 2010 Mustang GT. and the third was my 2014 Mustang GT. This is now my 4th mustang and still having air bag issues. Please do something about any of these issues if you can. I am sure numerous of other people have experienced what I am experiencing. I have even done research and seen forums that are over 150 pages long regarding some of the safety issues mentioned in this message. Please and Thank You Very Much

The weld that holds the clutch pedal broke causing the clutch pedal to not engage properly. Which led to not being able to shift gears which left the car unable to drive and left the stranded on the side of the road. The weld that hold the clutch pedal in place is insufficient and weak. While researching this issue I found many instances where this has happened to other drivers.

The contact owns a 2015 Ford Mustang. The contact stated that upon attempting to start the vehicle, the vehicle failed to start. The "Depress the clutch to start the vehicle" and check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 101,000.

The contact owns a 2015 Ford Mustang. The contact stated that the back over prevention camera intermittently failed to operate as needed while the vehicle was shifted into reverse(R). The contact stated that the camera image either displayed a blank image or the camera displayed an inaccurate distance between objects. As a result, the contact stated that while reversing into the driveway at approximately 5 MPH, the rearview camera displayed an inaccurate image and the distance between the vehicle and another vehicle parked in the driveway. As a result of the discrepancy, the contact struck the parked vehicle, which damaged the rear quarter panel of his vehicle but there was no damage to the other vehicle. Due to the low impact of the crash, the contact was not injured and an air bag did not deploy. There was no Police report filed. The contact then received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but offered no assistance. The failure mileage was unknown.

The contact owns a 2015 Ford Mustang. The contact stated that the vehicle was repaired under an unidentified NHTSA Campaign Number; however, two days after the recall remedy was completed, the digital screen failed to display the rearview image as intended but instead displayed a connection error message. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the costs. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.

Wire under passenger sear for heated seats has burning smell. Wire was replaced but happens again. Will need to replace entire plug.

2015 mustang ecoboost premium with performance package. Coolant leaked into the engine oil, causing damage to the engine. Now the engine may have to be rebuilt or replaced.

It stolen

The contact owns a 2015 Ford Mustang. The contact stated that the local dealer had previously marked the NHTSA Campaign Number: 22V082000 (Back Over Prevention) recall repair as completed because no failure was found upon inspection of the vehicle. The contact stated that the trunk later failed to open, and the trunk emergency release mechanism was inoperable. The vehicle was taken to another dealer, where it was diagnosed that the deck lid wiring harness had failed, and the failure was related to NHTSA Campaign Number: 22V082000 (Back Over Prevention). The dealer sent a diagnostic report to the manufacturer; however, the manufacturer declined to cover the repair. The manufacturer informed the dealer that another dealer had already marked the recall as complete upon inspection of the vehicle. The vehicle was not repaired. The failure mileage was approximately 15,600.

The contact owns a 2015 Ford Mustang. The contact stated that while driving at various speeds and making a turn, the steering wheel was stiff, and the vehicle intermittently experienced a loss of power steering assist. No warning light was illuminated. The contact restarted the vehicle to correct the failure. The vehicle was taken to the dealer, where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

The contact owns a 2015 Ford Mustang. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 22V082000 (Back Over Prevention). The vehicle was repaired. The contact stated that while reversing, the camera became inoperable. The image was not available, and the check with the dealer message was displayed. The vehicle was taken back to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 73,000.

The little rubber pad that it attached to the brake pedal disintegrated. Without that pad the vehicle goes into limp mode and won’t drive over 40. Don’t know why the brake switch is connected to other electronics in the vehicle that would make it go into limp mode. Very unsafe while driving on the highway.

The contact owns a 2015 Ford Mustang. The contact stated while operating the vehicle, the back-over prevention camera displayed a distorted screen. The vehicle was taken to the local dealer and serviced under NHTSA Campaign Number: 22V082000 (Back Over Prevention). After retrieving the vehicle, the failure was still present. The contact stated that the back-over prevention camera display became inoperable and only a blank screen was displayed. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 96,000.

The welds on the top of the clutch pedal at the pivot point were insufficient from the factory and failed. I was having issues operating the clutch and after doing some research found that this is a common issue and was never covered under any factory warranty. I did not have this inspected at a dealer because I knew it would not be covered. I was able to remove the pedal assembly and repair it and added additional welds myself. I think this is a huge safety concern due to the possibility of the clutch pedal cracking completely and coming loose, which could cause the vehicle to unexpectedly engage the clutch and run someone over or cause a collision. I have photos of the damaged components. It took me a total of 8 hours to complete the repairs. I am also concerned about the quality of the steel used to construct the pedal as it may be too brittle. The OEM should re-design this part and update their manufacturing & welding proceedures.

The brake pedal stop bumper has fallen off and causing the exact issues in safety recall notice 22S02; NHTSA recall 22V011. This vin and others should also be added to this recall. Pictured item was located on the floors.

The plastic break switch pad broke when I was driving on the highway. I lost engine power and RPMs were erratic. Brake lights would not turn off even when brakes were not applied. I could not excellorate normally or maintain speed. Upon examination the pad was brittle and yellowing. There is already a safety recall for this part but only in certain states that does not include Arizona.

The REAR VIEW CAMARA has STOPPED WOKING COMPLETELY rendering it UNSAFE when backing up.

What component or system failed or malfunctioned, and is it available for inspection upon request? The break pedal stop pad broke into small pieces while I was driving today. My car suddenly would not go above 40 and while going up a hill I couldn’t go faster than 20. When I finally got home I realized that my break lights would not turn off. I did google and it said to look on the floor board and see if there was anything on the floor. The pieces I found were identified as the break pedal stop pad. Yes it is available for inspection and I took pictures of the broken bits from the floorboard. How was your safety or the safety of others put at risk? My car suddenly was unable to go the speed limit in 6 o’clock traffic putting me as well as those driving behind me in danger of a collision and physical harm. Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A message did pop up that said uphill break assist unavailable within 5 minutes of me getting in the vehicle. I had no previous issues or warnings before this incident.

Tried to go through dealer they refused to fix

Passenger door suddenly opens at highway speed (over 70 mph), requiring very dangerous manoeuvres to stop and close it again. This happened 6 times in 4 hours of travel.

The driver side fills with water during heavy rain. This is not due to a leak in the convertible top or any window seals. The water is coming from below. The water is at risk of causing rust build up, electrical malfunction, and mold growth. The problem has not been reproduced by a dealer or independent service center, every time I bring it up they say they don't cover leaks so I have yet to be able to get it checked out. The vehicle has not been inspected by anyone. There were no warning lamps, messages or other symptoms of the problem prior to the the first appearance. This has happened numerous times since 6/17/2023

The contact owns a 2015 Ford Mustang. The contact stated while driving 50 MPH, the vehicle began to vibrate violently. The contact stated that the failure was intermittent at first but had since occurred while driving 50 MPH or faster. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the center support bearing and drive shaft assembly. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 17V408000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 99,000.

The evap core is known be a faulty part on these cars. It makes it unsafe to drive due to visibility from fogged up windows without it working properly.

Backup camera recall repair failed to connect the problem. Backup camera still not functioning.

The rear view camera randomly became unavailable after starting the car. Restarting the car did the fix it. In my online research, it is said that the cause is a faulty wiring harness that Ford used between 2014 and 2017, which would affect my car (2015).

Has two Recalls on my car

The backup camera on my 2015 Mustang GT has been intermittently going out leaving a blank screen or a failed image on the dash display saying I need to contact Ford. I have been notified of a recall by the manufacturer on my particular vehicle. However, after taking my car in they said the recall span as determined by Ford apparently does not include my particular car, even though mine was manufactured in the middle of the production years 2015 - 2017. My car persists in having this issue and the wiring at the trunk lid appears defective and the insulation is split. The problem is intermittent and random. There were no incidents but some close calls. Calls to customer service say there is an active recall on my vehicle.

Backup camera image quality

Having difficulties to get our vehicle repaired by Ford Motor Company. Two out of three Safety Recalls for our car have not been solved. Attempts for arranging services have been made through online scheduling at our local dealership, as well as through contacting them by phone at different times, but still no final solution is been granted. First, DOOR LATCHES: Manufacturer Recall Number 20S3 & NHTSA Recall Number 20V331. And second, REAR VIEW CAMERA: Ford Recall Number 22S06 & NHTSA Recall Number 22V082.

DOOR LATCHES Manufacturer Recall Number: 20S30. NHTSA Recall Number: 20V331. & REAR VIEW CAMERA Manufacturer Recall Number: 22S06. NHTSA Recall Number: 22V082.

Door unlatches while on highway. Incident has been occurring sporadically during my husbands commute to work. However we both drove vehicle out of town on 5 hour road trip and it unlatched 4 times on 4/15/23 and 1 time on 4/16/23. Vendor says this VIN is not covered by recall for same issue. Online forum suggests this is happening to other owners for several model years of similar mustang convertibles

The contact owns a 2015 Ford Mustang. The contact stated while driving at various speeds and while the vehicle was parked, the windows went up and down, the doors unlocked, the back-over prevention camera engaged, the trunk opened, and the exterior lights engaged independently. Additionally, the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the harness that extended from the rear to the front of the vehicle had failed. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage approximately 85,000.

Hello. I'm waiting for the repair, but I have booked this car as part of my business and provision for my family. How can I know when it will be repaired? Ford has to fix it. Regards [XXX] USA&BR DEAL LLC INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2015 Ford Mustang. The contact stated while driving approximately 35 MPH, the passenger’s side door erroneously unlatched and became partially unsecured. The cause of the failure was not yet determined. The local dealer was not contacted. Additionally, the contact stated that the passenger’s side door would not remain securely locked. The manufacturer was notified of the failure. The failure mileage was 85,000.

My vehicle is often showing a "service Advancetrac" warning, another warning that the hill start assist is disabled, and simultaneously the antilock brake warning light and the seatbelt warning light on the dashboard will light up. When this happens, the traction control shuts down and steering becomes more difficult. It seems to be a sensor malfunction or a problem with the powertrain control module, which would be consistent with NHTSA campaign no. 22V382, which was issued for newer model Mustangs.

The contact owns a 2015 Ford Mustang. The contact stated while entering the vehicle, he smelled an abnormal odor. The contact stated no warning light was illuminated. The contact stated that he opened the windows within 5 minutes the odor was gone. The contact stated while driving the air conditioning was not providing cold air and the front windshield started to become foggy, causing visibility issue while attempting to see the roadway. The contact also noticed a fuel leak on the fuel hose line. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 20,000.

The doors on both passenger and drivers side keep unlatching while driving. it happens quite often, 4 times this week on one 200 miles trip. I took it to the dealer who said the locking mechanisms were faulty. The dealer replaced both of them $1200.00. My question is: there was a recall on this problem involving several years including 2015. But my car was not included even though it obviously has the same problem. Is there anything that can be done to cover an obvious safety hazard?

2015 FORD MUSTANG. CONSUMER STATED THAT THEIR VEHICLE HAS MULTIPLE OUTSTANDING RECALLS THAT HAVE NOT BEEN REPAIRED.

The contact owns a 2015 Ford Mustang. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (BACK OVER PREVENTION) and 25V614000 (SEAT BELTS). The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R), and occasionally a blank screen was displayed. The message "Rear-view Camera Unavailable - Contact Dealer" was displayed. The contact stated that the failure had obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The vehicle was taken to the dealer. The dealer inspected the rearview camera and informed the contact that the camera had passed the inspection and the recall repair was not needed. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Ford Motor Co. LTR. Dated March & October 2022. Safety Recall 22V082. Several times check with the Huntington Beach, CA. Ford Dealer. Last time in Jan. 2023. They order parts (kit) by VN number. Three different Service Adviser's stated they will phone me. Nothing Yet. Recall Notice 22R01, Brake pad was replaced. Works find.

FORD LETTER DATED JUNE 2023, IMPORTANT SAFETY RECALL. 22S06, REAR VIEW CAMERA AND WIRING. PARTS AVAILABLE. PARTS ORDERED BY VIN ON JAN 31, 202, BY- SERVICE ADVISOR. WORK ORDER 29144. PARTS DEPARTMENT JULY 13, 2023 STATED PARTS WERE NOT ORDERED. FORD MOTOR CO. REPRESENTAIVE JULY 13, 2023 STATED GO TO ANOTHER FORD DEALER. DOESN'T FORD MOTOR CO. ISSUE A LICSENCE TO THAT DEALER TO COMPLY WITH FORD MOTOR CO., RULES? SAME THING HAPPEN, TO GO ANOTHER DEALER FOR A NOCK IN THE MUSTANG V-6 ENGINE.

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Ford Mustang. The contact received the recall letter related to NHTSA Campaign Number: XXX (Back Over Prevention). While reversing, the camera was flickering. The vehicle was taken to the local dealer, where it was diagnosed, and the dealer informed the contact that the camera needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that the back-over prevention camera was flickering and became inoperable. The key fob and button were not working to open the trunk. The contact had to climb through the vehicle to enter the trunk. There were no warning lights illuminated. The vehicle was taken to another local dealer, [XXX] [XXX] ); who confirmed that the repair was not available. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the repair was not available. The failure mileage was approximately 75,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 Ford Mustang. The contact stated that the body seal under the passenger’s side front windshield had pinholes. There was water entering the vehicle onto the floorboard. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 65,000.

The contact owns a 2015 Ford Mustang. The contact stated while driving 40 MPH, the check engine warning light illuminated and there was an abnormal bump before the vehicle lost motive power. The contact was able to pull over on the side of the road and noticed oil leaking from underneath the vehicle. The contact checked and saw a hole in the engine block. The vehicle was towed to the dealer, and the contact was informed that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage 109,000. The VIN was not available.

Heated seats stopped working smell of burning wires. Both seats make a clunking sound when moved.

The contact owns a 2015 Ford Mustang. The contact stated that while driving, the cruise control was set to 75 mph when he heard a loud noise and started to see a light then dark gray cloud of smoke at the hood of the vehicle. The contact stated that the engine started to decelerate, and he was able to coast off the road. The contact stated upon inspecting under the hood of the vehicle, oil was scattered throughout. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 41,000.