2015 Ford Mustang Complaint Log

The contact's daughter owns a 2015 Ford Mustang. The contact stated that while his daughter was driving at an unknown speed, her seatbelt was unlatched independently. The contact stated that his daughter continuously attempted to fasten the seat belt however, the seat belt locked up and she was no longer able to fasten and latch it securely. The contact stated that he attempted to fasten the seat belt himself and was successful after various attempts; however, the failure reoccurred. The vehicle was taken to an independent mechanic who informed the contact that the driver’s side seat belt mechanism needed to be replaced. The local dealer was made aware of the failure and informed the contact that the vehicle was no longer covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was out of warranty and that the repair would be at his expense. The approximate failure mileage was 97,000.

Back up camera goes in and out, fuel pump started making bad sounds a few month after buying it like screeching sounds got the car around 39000

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and advised the contact that the parts were on back order. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the contact stated that when the vehicle was shifted in reverse position, the rearview camera displayed a blank or distorted screen without warning. As a result, almost caused an accident. The vehicle was taken to the dealer where the contact was informed that the parts to do the repair were unavailable. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that parts were unavailable. The failure mileage was approximately 36,000.

The contact owns a 2015 Ford Mustang. The contact stated that during inclement weather, water was leaking into the vehicle from the rear passenger’s side window causing the seat and carpet to be soaked. The contact was concerned that the moisture and condensation from the rainwater may lead to mold inside the vehicle. The cause of the failure was not determined. The local dealer was not contacted. The manufacturer was notified of the failure but no assistance was offered. The VIN was not available. The failure mileage was 60,000.

The contact owns a 2015 Ford Mustang. The contact stated that while operating the vehicle in rush hour traffic, the vehicle experienced total brake failure and the brake failure message had displayed. The contact had to use the parking brake to stop the vehicle while in bumper-to-bumper traffic. The contact indicated that the vehicle had been serviced by the local mechanic on multiple occasions for the same failure and the brake master cylinder and brake booster were replaced. The vehicle was also taken to the local dealer who readjusted the brake pads but the failure continued. The contact also indicated that the failure had occurred during very hot temperature days. The local dealer and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 67,000.

The contact owns a 2015 Ford Mustang. The contact stated that while driving at unknown speeds, the valve cover was engine oil leaking onto the exhaust manifold. There was smoke coming from underneath the hood. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and four new head gasket holes were drilled, and bolts were added. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was 55,000.

There is a recall for fuel odor on build dates 9/14-10/14 due to a failed fuel line sensor. My vehicle has a build date of 8/14 and is experiencing the same issue but not covered under the recall, which is a heavy fuel odor after putting gas in. Any amount of fuel put in has a severe odor, it doesn't have to be filled.

Heated and cooled seats are not sufficiently grounded, causing burnt wiring beneath passenger seat, overcurrent to blower motor. This issue applies to multiple makes and models using the Ford\Motorcraft wire harness part number WPT-928.

The passenger door unlatches while the vehicle is in motion. The dealer has reported that this had already been fixed, but it is still happening. It is a major safely issue that needs to be resolved. I can provide video footage.

The contact owned a 2015 Ford Mustang. The contact stated that while her son was driving approximately 30 MPH, as he tried to slow while following the road steering to the left, the vehicle's brakes failed. The vehicle left the roadway spun several times and crashed into a tree. The roadway surface was not dry, the contact's son said that the conditions had been misty. The driver's side door was crushed and the entire side panel to the rear wheel was crushed by the impact. The driver's side window, the rear windshield, and the passenger side window were shattered. The contact stated that additionally large branches from the tree had fallen off at impact and damaged the hood and trunk of the vehicle. The driver's side air bag and passenger side air bag, and driver's front air bag had deployed. The contact's son had sustained bruising and abrasions to the left side of his neck and forehead, he had bruising and abrasions to his shins and knees. The son also had abrasions to both his hands on the tops the hands. The contact stated that only an EMT squad had arrived and treated the son. The son had not been transported to the Emergency Room, the police were not on the scene. The vehicle had been towed to an impound lot and the contact's insurance provider declared the vehicle a total loss. The manufacturer had not been informed of the failure. The failure mileage was approximately 80,000.

The contact owns a 2015 Ford Mustang. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic); however, while driving with the cruise control activated, the brake pedal was depressed but instead the vehicle accelerated and failed to stop as needed. The contact stated that an excessive amount of pressure was needed to depress the brake pedal while stopping the vehicle. The contact stated that the failure only occurred while the cruise control was activated. The contact had taken the vehicle to the dealer and the mechanic was also able to duplicate the failure. The dealer diagnosed that the cruise control had malfunctioned and caused the brakes to not operate as needed to deactivate the cruise control. The dealer replaced the cruise control switch; however, the failure persisted. The manufacturer was not made aware of the failure. The approximate failure mileage was 54,000.

Touchscreen is dark. Tried to reset by pressing the Radio on Button and forward button the same time, checken all harnesses and connectors. Everything fine. Apparantly the APIM module failed.

Rubber stopper on brake sensor dry rotted and broke off. This caused the car to think I was applying the brakes when I wasn’t. It would cut the throttle while trying to maintain speed and my brake lights were always on even though I wasn’t touching the brakes or in the car for that matter.

Backup camera doesn't work. Received a recall letter from Ford but when I brought the car in for repairs they checked it and got it working. Three days later it again stopped working. They said that even though I received a recall letter from Ford the backup camera is not covered by the recall.

What component or system failed or malfunctioned, and is it available for inspection upon request? Connecting rod in the engine. The car is available for inspection. How was your safety or the safety of others put at risk? I was traveling on a major highway at highway speeds when the engine failed. Luckily there was a wide shoulder on the section of highway I was traveling on. I could not make it to the nearest exit less than a mile away. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes a Ford Dealership Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning messages. I checked every gauge in my car when I began to lose power, and every gauge said it was within normal range. There were no earlier symptoms, and I have been told by the dealership that this is a mechanical defect.

Recall: 22S06 back up camera not available. Took my mustang in for the recall and service rewired back up camera harness/wires. Week later, came went out again and upon self inspection, the dealership's repair of the wiring broke and dealership is demanding I pay for diagnostics and repairs.

2015 FORD MUSTANGL. CONSUMER WRITES IN REGARD TO BACKUP CAMERA SAFETY RECALL. THE CONSUMER STATED THE DEALER PERFORMED THE RECALL ACCORDING TO THE NOTICE. THE CONSUMER STATED THE DEALER ONLY REPLACED THE CAMERA, BUT REFUSED TO REPLACE THE CAMERA'S WIRING. THE CAMERA WAS INOPERABLE AFTER BEING REPLACED.

The contact owns a 2015 Ford Mustang. The contact stated while driving approximately 55 MPH, the steering wheel seized. There was no warning light illuminated. The contact depressed the brake pedal and stopped the vehicle. The contact was unable to veer to the side of the road. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic where it was diagnosed that the electronic steering gear assembly needed to be replaced. The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in a recall associated with the failure. The dealer advised the contact to bring the vehicle in to be repaired at her expense. The vehicle was not repaired. The failure mileage was approximately 65,000.

The contact owns a 2015 Ford Mustang, The contact stated while the vehicle was parked in her driveway when the vehicle rolled forward and impacted her second vehicle. The contact stated no one was injured or sought medication. No police report was filed on the incident. The contact took the vehicle to a local dealer and was informed her VIN was associated with NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 116,000.

Evap Core has a small leak, which Ford is aware of being defective…. this causes a small leak of Freon/Refrigerant to enter the cabin thru the a/c vents in the vehicle while driving and can cause some dizziness and you can loose focus and can cause an accident.

Rear camera wiring fails. Car was at dealer for repair in May and manufacturer or dealer has yet to address the issue. This includes third eye brake light and trunk lid

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The consumer stated Ford didn't provide any type of repair and now wants to charge for a camera replacement.

Back in 2019 I took my car to Legacy Ford in McDonough Georgia to get the recall issue for my door fixed. Someone told my husband that it was fixed. I'm riding in my jobs parking lot and the door fly's open. The door will not close. When I called Legacy the guy was not concerned and told me that the recall issue was not fixed. He told me that I could bring my car in on Monday. I have to work and need the issue resolved. I will be contacting an attorney on this.

My break light switch pad is broken and is causing the car to not maintain speed and sluggish acceleration. I have seen other drivers report the same failure with their cars.

The contact owns a 2015 Ford Mustang. The contact stated while attempting to drive the vehicle the brake pedal cushion was fractured. The contact stated that the brake light was illuminated. The vehicle was taken to the local dealer and diagnosed with brake pedal failure. The contact stated there was previous recall for the failure and the vehicle was repaired; however, the failure reoccurred. The manufacturer was notified of the failure. The approximate failure mileage was 81,000.

AdvanceTracService light, Hill Assist not available, Check engine light is on, Driver selection light comes on. I've taken it to the dealership and they cannot find the problem, but steering wheel and car was temporarily inoperable and turning the steering wheel was almost impossible. Suspension is off as well.

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not available. The contact stated that while in reverse, the rear-view camera displayed a blank screen. No warning light was illuminated. The vehicle was taken to the dealer and it was confirmed that parts were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 34,000. VIN tool confirms parts not available.

Brought in for service. Ford found Swollen distorted lug bolts. Could not rotate tires. Potential safety issue. All need to be replaced.

1. Trunk would not open. (We had to get this fixed so we got it fixed.) The wiring to the trunk was broken. Without a trunk that opens the convertible is pretty useless for anything but driving. Luckily we didn't have groceries inside when it stopped opening. I did call the FORD dealership (the 1st one) and was told to use the key to get it to open through the seats. The wiring was broken. Thank GOD no child had gotten in there! 2. 3rd Brake Light was not working. (We had to get this fixed so we got it fixed.) This is a hazard with a lower car. Other cars don't see you stopping without this feature. 3rd Brake light is also on that wiring harness and was fixed at the 2nd dealership. 3. Back-Up camera stopped working. (We wanted to get this fixed however, the cost was more than we had at the time.) It needs to be working. A person can see behind to back up. This is a safety issue for certain! We were told we would need to get another camera as it was also on the same wiring. This is a problem for backing up with a convertible that has a small window. If the top is down in good weather I can see, however,..there is more driving done with the top up. 4. We also have had a problem with our heated/cooled seats. We were they were not on the same wiring. But, could be fixed for $$$. This was started last spring/summer. (2021) We have written FORD MOTOR Co. and they said there weren't problems with any of these items and they wouldn't be fixing them. Yes, there is a problem with them and they should be fixed.

Canister purge valve malfunction stuck in an open position. If this occurs, an excessive vacuum in the fuel system could cause deformation of the vehicle’s plastic fuel tank. Indicator light check engine with fluctuating or inaccurate fuel levels. This could lead to a stall while driving and/or an inability to restart the vehicle, which can increase the risk of a crash.

The passenger and driver door open (ajar) occasionally at freeway speeds. It has happened 6-7 times since February.

There is a circular pin in the brake pedal that interacts with the brake switch sensor that basically disintegrated. Not having this part does not allow me to brake properly and caused me to get into an accident and would not allow my car to accelerate properly. Also, without this part the car will not turn off. The dealership told me that they had never seen this issue; however, I have found many incidents on the internet where this is a common problem in Ford vehicles. There were no warnings at all.

The aluminum top part of my wheel lug nuts rounded off and had to be replaced.

This car has been in the shop and repaired almost every year since purchase for the same part/problem. The evaporator assembly has been completely replaced twice. The first time was 6 months after purchase and only 9000 miles on the car. The most recent time this part has went out, 11/23/2021, the cabin filled with smoke while I was driving. Smelled like a camp fire so I was concerned the car was on fire. I believe if I hadn’t pulled over, the car would’ve been engulfed in flames with me inside. This is a definite safety concern, and wonder why there has been no recall on this part. Especially if the car can actually catch fire. No check engine or warning lights appeared. Just a cabin full of smoke. Ford is now saying it’s the evaporator assembly, again, and it will cost $2600 to fix. I feel this should’ve been fixed the first time. This is an ongoing problem with this car from what I’ve read and believe Ford needs to do something about it. How many lives should it cost? Mine is worth more then $2600. Should be an easy fix for a multi billion dollar company!!!

While driving my 2015 Ford Mustang 70 mph, my passenger side door opened. I had to reach across to pull it closed and nearly lost control of my vehicle. If I had lost control of my vehicle, other motorists would have been harmed. This has happened multiple times since owning the vehicle. I took it to Ford to get it looked at & found out there were 3 safety recalls; 20S30, 15S16, & 16S30. These recalls were supposed to inspect and fix a defective door latch. If it isn’t fixed, there is potential for the door to unlatch while driving, increasing the risk of injury. This recall affected 2.15 million Ford vehicles. These include the 15 Ford Mustang, 2013-2015 Ford C Max, 2013-2015 FordEscape, 2012-2015 Ford Focus, 2015 Lincoln MKC, & 2014-2016 Ford Transit Connect I spoke with the Ford Service center in Clearwater, FL on June 9th, 2022. They inspected the door latch and stated that it needed to be changed. This defective latch should have been fixed in the previous recall. They only checked the part number. If it wasn’t a certain part number, they marked it as passing and potentially putting thousands or even millions of unsafe vehicles back on the road. My vehicle has a defective door latch and should have been replaced! Ford basically lied to the NHTSA and put millions of drivers at risk on the roads. I contacted Ford Customer Support and asked them to rectify this since it was missed they basically rushed me off the phone and told me to fix it on my own. I’m appalled that Ford would show such a lack of concern for millions of motorists. I sincerely hope the NHTSA can do something about this

outside of car always smells of antifreeze, not sure where from, don't see a leek. car sometimes feels like it stalling

As I was driving on the freeway, out of nowhere my car started losing gas power which almost caused me to get rear ended. Later on that night I almost lost full control of the car when it lost power since I started swerving. through out the night it continued to lose power and then the "hill side assistance" light came on notifying me that it was not available/functioning and my break lights would not turn off at all, even when the car was off and locked. I took it to the dealer and they could not find the problem. Then I took it the a mechanic which he was able to temporarily fix it but it was not a permanent fix. we had to create the part, as the ford company did not have it anywhere. If I would have been on the street I would have lost control and who knows if a pedestrian could have been walking, It could have ended tragic. this is something that needs to be review and fix by ford company. This is a severe safety issues, it seems not only my car is having the same issue but other ford mustangs as well. Since the dealer did not have that small piece, they attempted to sale me the entire part which was $500. not every one can afford the entire part, and for a small piece which should cost no more than $20 that can cause injuries should not be ignored.

Brake switch pad on the break pedal failed and fell out

In October 2021 I attended my sisters funeral in Dallas Tx while in the parking lot I went to back up and backed into my Sons vehicle. No insurance claim was filed but I did pay out of pocket for the damage which was 2800.00. At the time I was unaware of the safety recall. My car still has no reverse camera clock or temperature reading and tpms system is failing as well. Last October I took the car to Johnston Ford in New Boston Texas. They kept the car for two and a half hours and fixed nothing. I repeatedly call back and always say they will return my call but to no avail. Please help I am lost without my reverse camera

Traveling on highway using cruise control at posted speed limit. Approached slowdown due to accident and applied brakes. Accelerated to limit (manually) after passing accident. I was in middle lane. Vehicle abruptly began to decelerate. Continuous pressure on gas pedal did not increase speed, so I put on hazards and moved to slow lane. No failures on dashboard and quick scan through gages did not identify an issue. Re-applied pressure to gas pedal wanting to get to next exit. Car sped up, but when approaching 50 mph, it decreased again. Found that pumping gas would allow me to maintain highway speed. Pulled into truck stop at exit and turned car off. Message on console "Hill start assist not available". Let vehicle rest 15 minutes, added gas. Quick web search seemed to point to problem with ABS sensor. Seemed to drive ok in parking lot and road leading to highway ramp. Decided to try to get closer to home. Problem occurs immediately after climbing to 50 mph. Cruise control won't work. By carefully monitoring speed and pumping gas into overdrive when needed, I was able to get home. Could not get appointment with dealership until late afternoon next day. Hill start assist message comes on again when stopping. After arriving home and parking in garage I went inside for about 30 minutes. Needed to unload items from car and went back to garage noticing that the strip of lights above trunk are still on. Got back in car, started it (got hill assist message), turned lights on/off and turned off car. Now my rear brake lights are also on. I had seen a post about this, so unhooked battery to prevent drain. Next morning, reattached battery and had same problem. After more internet investigation, Awesome humans who have also had this dangerous issue and provided a $5 fix instead of a $500+ dealership fix. https://www.mustang6g.com/forums/threads/brake-light-switch-near-pedal-failure.122100/pag SUDDEN UNEXPECTED THROTTLE CAUSING SLOWDOWN ON BUSY INTERSTATE IS LIFE THREATENING.

The rear view camera is intermittently displaying a blank or distorted image.

Driving in town when the front passenger window began to continually drop about half inch and close again. When I got onto the highway the front passenger door unlatched and the 'door open' alert displayed. This happened several times during one driving trip. I stop and reclose the door and take off again. This has happened several times during different driving trips. In the meantime the window continues to go up and down. That tells me that the door in not latching properly. My VIN number does not appear to be included in the 20V331000 2015 ford mustang recall dated 2020-06-07 as I have not received a recall letter from ford.

The contact owns a 2015 Ford Mustang. The contact stated that while driving at various speeds, a fuel odor would emit throughout her vehicle as the check engine warning light appeared on the instrument panel. The contact also stated that her vehicle would hesitate up the depression of the accelerator pedal. The contact initially took the vehicle to an independent mechanic who informed her that there was an issue with the fuel tank. The contact then took the vehicle to another independent mechanic who discovered a fuel leak coming from the fuel tank; however, the mechanic was unable to determine the source of the leak. Upon investigation, the contact discovered NHTSA Campaign Number: 15V339000 (Fuel System, Gasoline). The contact then called the dealer and the manufacturer and was informed that the vehicle was not included in the recall. The manufacturer referred her to NHTSA for assistance. The vehicle was not repaired. The failure mileage was unknown.

I was driving on Interstate-95 in Washington, DC going about 55 mph in heavy traffic. Without warning my car lost acceleration and the car almost immediately slowed to approximately 35 mph, despite my foot still being on the accelerator--pushing on the accelerator did nothing. Then after several seconds, the car sped up again, but when I reached around 40 mph, the car lost acceleration again for several seconds. It kept doing this over the course of my entire trip, which was about 5 miles. I had to pull in the shoulder lane driving with my hazards flashing. After I parked my car and turned it off, I noticed my brake lights were still on. I googled the issue, and the source of the problem is a faulty transluscent plastic/rubber brake switch stop pad (that is connected to the brake pedal and when the brake is released the brake switch stop pad pushes in the brakeswitch turning off the brake lights), which broke during my trip. I found the broken pieces on my floorboard (i took a photo of them and kept them). Because the car senses that the brakes are still being applied it cuts power to the accelerator. This was highly dangerous on the interstate and it broke with no warning. Fortunately, it didn't cause an accident. While reviewing the fix (Ford doesn't sell the replacement part; instead they want you to replace the entire brake pedal for about $500) on a Mustang Owner Forum, numerous people echoed the same problem with many having it occur while driving. The fix involves buying a $5-10 part from Dorman which is made for another vehicle.

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The contact stated while driving 80 MPH, the front driver’s and passenger’s side doors opened inadvertently. The contact slowed down the vehicle and was able to close the front driver’s side door. The driver then pulled over and closed the front passenger’s side door. The contact stated that the failure recurred several times. The vehicle was taken to the dealer for the recall repair however after the dealer inspected the latch date codes, the dealer informed the contact that the manufacturer did not approve the recall repair. The manufacturer was made aware of the failure but informed the contact that the latch date codes were deemed safe in their system and no further action was required. The failure mileage was approximately 45,800.

The Aluminum cast Crossmember that supports the transmission is cracked and split in several places .Shifting and or jumping in or out of gear .The dealer wanted $800.00 dollars to replace a $132. part That is hard to find in the marketplace ,because of others buying these faulty parts up ! No warning signs except hard to shift , cracked part was found by Benson ford in Easley S.C. The car has less than 70,000 miles on it . No warnings whatsoever !

AC stopped working, evaporator coil was leaking, it is located under dash so repair requires excessive labor charge. cost was $2500 for a $100 part. Online there are many reports of this deflective part. My car was out of warranty so I had to bear the entire price. this is not fair.

The contact owns a 2015 Ford Mustang. The contact stated that while driving at an undisclosed speed, the front passenger's side seat belt and air bag warning lights were illuminated, while there was no passenger occupying the passenger seat. The vehicle was taken to the dealer where it was diagnosed with a faulty Occupant Classification Module (OCM) sensor. The dealer informed the contact that the Occupant Classification Module (OCM) sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The failure mileage was approximately 62,000. Contact Additional comments: The seat belt and air bag warning lights will turn on randomly and at all different speeds. There seems to be no correleation when the sensor decides to fail. Richmond Ford West said they had never seen this failure before. They advised that if their was a person in the passenger seat, the lights were illuminated (sensor not working) and the car was to get into a crash, the airbags would not go off. Current, I only drive the car alone. I talked to Ford Customer Service about this clear safety issue and concern, they said they would not offer any help in the repair and it would cost $2000 ($1600 for the part and $400) for the labor. This appears to be a very rare, but significant safety issue for the car for a part to randomly fail through no fault of the owner.

Brake light switch pad broke , So the car thinks the brakes are on so it goes into "limp mode" and it starts turning off assist modes.