Honda · Crosstour · 2012
4
Recalls
32
Complaints
-
Not Rated
The 2012 Honda Crosstour has 4 recalls and 32 owner-reported complaints on file with NHTSA. Most reported issue: power train (6 reports).
Source: NHTSA Public Records · Updated Apr 22, 2026
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
HONDA IS RECALLING CERTAIN MODEL YEAR 2012 ACCORD AND CROSSTOUR VEHICLES. THE DRIVER-SIDE OR PASSENGER-SIDE SIDE CURTAIN AIRBAG INFLATOR MAY NOT HAVE BEEN MANUFACTURED ACCORDING TO CORRECT SPECIFICATIONS.
Remedy Status
HONDA WILL REPLACE THE DRIVER'S SIDE OR PASSENGER'S SIDE SIDE CURTAIN AIRBAG AS NEEDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
Remedy Status
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Remedy Status
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
Remedy Status
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
An aftermarket ignition interlock device (Intoxalock eLERT model) installed in my vehicle repeatedly malfunctioned and disabled the vehicle’s ignition system, preventing the vehicle from starting and operating normally. The device was installed on October 6, 2025 as part of a state ignition interlock program. The first malfunction occurred only four days later. The device has malfunctioned multiple times since installation. The most serious failure occurred in March 2026 when the device would not power on at all. Because the device controls the ignition relay, the vehicle could not start and became completely inoperable. The vehicle had to be towed to the service center that installed the device. The component involved appears to be the ignition interlock handheld breath testing unit and relay system that communicates with the vehicle ignition. When the device fails to power on or function properly, the vehicle cannot start even when the driver is sober and compliant. This malfunction created a safety concern because the vehicle could not be operated or moved when needed, leaving the driver stranded and unable to safely transport family members. The problem has occurred multiple times and appears to be related to the device itself rather than the vehicle. The equipment has been returned to an authorized service center for inspection, and the device should be available for inspection upon request. There were no warning lights from the vehicle itself prior to the failure. The primary symptom was that the ignition interlock device would not power on or would malfunction during operation, which prevented the vehicle from starting. Because the ignition interlock device directly controls whether the vehicle can start, repeated device failures create a situation where the vehicle becomes unexpectedly disabled.
An aftermarket ignition interlock device installed in my vehicle requires “rolling retests” while the vehicle is in motion. During these rolling retests, the device alerts the driver and requires a breath sample within a short time window. To complete the test, the driver must physically pick up and handle the handheld unit and blow into the device while driving. This requirement creates a driver distraction because the driver must remove at least one hand from the steering wheel and divert attention from the roadway in order to complete the breath test. This procedure appears to conflict with Pennsylvania’s hands-free driving law, 75 Pa.C.S. §3316 (Paul Miller’s Law), which prohibits drivers from holding or manually using an interactive electronic device while operating a vehicle. Although the ignition interlock device is intended to promote road safety, the design of the rolling retest requires the driver to manually interact with a handheld device while the vehicle is moving. Drivers may feel pressured to complete the test immediately because failing to do so can be recorded as a violation or trigger lockout procedures. This creates a situation where drivers must choose between complying with the device requirements or maintaining full attention on safe vehicle operation. In my experience, the alert can occur while driving in traffic, which forces the driver to handle the device during active driving conditions. Because this equipment directly affects vehicle operation and driver behavior while the vehicle is moving, I am submitting this report to raise a potential safety concern regarding whether rolling retest procedures create unsafe driver distraction and whether they conflict with hands-free driving safety laws.
Car was due for timing belt maintenance at 100k miles. Timing belt and related parts were changed August 2023. I was told belt will last 100k miles. October 2024, 13.5 months later, the belt fails and causes catastrophic damage to the engine. My son had to push the car to the side the highway when this happened. Honda service said the engine is “toast” and is a cost of $7,000 to be replaced. Reached out to Honda corporate for help due to defective part. They said the part had a 12 month warranty and the car is too old to help you. I can only trust the people but so much but I should be able to trust the parts when they are OEM. Disappointed Honda no longer stands behind it parts.
Fuel pump malfunction
Honda is aware of faulty VTC actuators on certain models. There is no active recall to repair the defective part. This issue causes extra wear on the engine, which could then lead to catastrophic failure. That causes great hazard as that failure can occur at any time. Honda is currently charging owners roughly $2000 (in Wake County, NC) to repair this issue. This should be a covered recall for all owners, to avoid engine failure, accidents, and potential deaths on the roads.
Car was total air bag didn't didn't work!!
TL* THE CONTACT OWNS A 2012 HONDA CROSSTOUR. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE STARTED SHAKING ABNORMALLY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE DRIVER'S AND PASSENGER'S SIDE FRONT CV AXLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
SUNROOF GLASS EXPLODED WHILE IN A RETRACTED POSITION. VEHICLE WAS ON AN INTERSTATE HIGHWAY AT THE TIME AND GLASS RAINED INTO THE CABIN CREATING A DANGEROUS SITUATION. FORTUNATELY THERE WERE NO INJURIES. SO FAR, THERE IS NO EXPLANATION FOR WHAT HAPPENED,. THERE IS NO INDICATION THAT ANYTHING HIT THE ROOF.
SINCE I HAVE OWNED THE CAR, AND I AM THE ORIGINAL OWNER, I HAVE HAD THE BRAKES, ROTORS, AND CALIPERS REPLACED EVERY 6 MONTHS. I KNOW I AM NOT TYE ONLY OWNER WHO HAS HAD THIS SAME ISSUE I'VE BEEN TOLD BY THE LOCAL DELEARSHIP IT IS A COMMON PROBLEM FOR THIS CAR. I HAVE SPENT A LOT OF TIME AND MONEY INTO THIS ISSUE AND I DEMAND AN ANSWER. THERE IS NO REASON FOR THIS ISSUE ON A NEE CAR OR A CAR THAT IS 8 YEARS OLD. I HAVE MAINTANED MY CAR VERY WELL AND THIS IS THE ONLY ISSUE WITH THE CAR BUT I WILL NEVER BUY ANOTHER HONDA PRODUCT BECAUSE OF THIS ISSUE. I WOULD LIKE TO REPORT THIS ISSUE AND ADVISE I HAVE LOOKED INTO A CLASS ACTION SUIT AGAINST HONDA FOR COSTING ME SO MUCH TIME, MOKEY, AND HEARTACHE OVER THIS ISSUE. THERE ARE MANY TIMES I FELT UNSAFE IN MY CAR AND TRIED TO TRADE IT IN BUT NO ONE WOULD GIVE ME PAY OFF SO I AM FORCED TO PAY MONEY THAT IS NOT NECESSARY EVERY 6 MONTHS SO I FEEL SAFE. THIS IS RIDICULOUS AND SHOULD NOT BE THE A HONDA OWNER SHOULD FEEL. I HAVE BEEN ON VACATION 8 HOURS AWAY AND HAD TO HAVE MY CAR WORKED ON. THAT WAS THE MOST EXPENSIVE VACATION I HAVE EVER HAD. IT IS TRULY UPSETTING AND DISAPPOINTING BEYOND VOLUMES THAT I CAN NOT TAKE MY HONDA ANYWHERE ON VACATION FOR THE FEAR OF THE BRAKES LOCKING UP AND KILLING ME AND MY CHILDREN. SINCE THIS INCIDENT I HAVE PURCHAED A SUBARU AND STILL HAVE MY HONDA. I NEED THIS ISSUE FIXED BECAUSE MY SON WOULD LIKE TO BE ABLE TO DRIVE THE CAR WHICH IS NOW PAID OFF AND IS SITTING IN A DRIVEWAY FOR FEAR OF DEATH OR INJURY.
STEERING WHEEL AND CHASSIS VIBRATION ON ACCELERATION ABOVE 65 MPH. VIBRATION STOPPED ONLY AFTER LETTING OFF GAS PEDDLE. AXLE VIBRATES UNDER ACCELERATION LOAD AT HIGH SPEED. ALL ROAD CONDITIONS
VEHICLE FOULING SPARK PLUGS ABOUT EVERY 3-6 MONTH DUE TO OIL GETTING INTO THE CYLINDER(S) CAUSING SHUTTERING, LOSS OF POWER AND STALLING. IN MY CASE IT'S MY 3 BACK CYLINDERS. HAVE NOT BROUGHT TO HONDA DUE TO BEING A ASE MECHANIC MYSELF. STARTED HAPPENING AT ABOUT 80'000 MILES IN 2018 AND HAS HAPPENED 4 TIMES SINCE HAPPENING PROGRESSIVELY FASTER. HONDA TECH FRIEND OF MINE SAID HE'S DONE A LOT OF THESE REPLACING PISTON RINGS AT THE DEALER HE WORKS AT.
THE CAR VIBRATES SO BAD STARTING 45MPH TO 60MPH. IT ALSO ACCELERATES WITHIN THE SAME SPEED RANGE.
I BEGAN EXPERIENCING A SHAKING STEERING WHEEL DURING ACCELERATION LAST FALL. (APPROXIMATELY 70,000 MILES) AFTER REPLACING ALL 4 TIRES, REPLACING FRONT BRAKES & ROTORS, REPLACING BEARINGS, DOING AN ALIGNMENT AND HAVING MY MECHANIC REBUILD THE FRONT DRIVER'S SIDE AXLE, I FINALLY GAVE UP AND WENT TO THE DEALER. WITHIN ABOUT 2 MINUTES OF DISCUSSING THIS PROBLEM, THE SERVICE MANAGER TOLD ME THAT HE HAD SEEN NUMEROUS PROBLEMS WITH THIS VEHICLE AND TOLD ME THAT HONDA HAD UPGRADED THE AXLE. I HAD TO REPLACE BOTH AXLES BUT NO RECALL OR INFORMATION HAS EVER BEEN POSTED BY HONDA FOR THIS PROBLEM. IF THIS IS, INDEED A COMMON PROBLEM ON THIS VEHICLE, I THINK A RECALL SHOULD BE INITIATED!
STERING WHEEL. SHAKES. WHILE DRIVING
MY 2012 CROSSTOUR IS NOW SUFFERING FROM WHAT SEEMS TO BE THE VERY COMMON SHAKING/SHUDDERING ISSUE. THE PROBLEM PRESENTS BETWEEN 20-45MPH AND AGAIN AROUND 60MPH, WHILE UNDER ACCELERATION. THE PARTS REMAIN ON NATIONAL BACKORDER. HOW CAN HONDA GET AWAY WITH NOT SUPPORTING THESE VEHICLES? OWNERS REALLY SHOULD BEGIN TO CONSIDER GETTING TOGETHER TO BRING A CLASS ACTION LAWSUIT AGAINST HONDA.
TL* THE CONTACT OWNS A 2012 HONDA CROSSTOUR. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SHUDDERING AND VIOLENT SHAKING. THE CONTACT ALSO INDICATED THE VEHICLE MADE AN ABNORMAL SOUND. THE VEHICLE WAS TAKEN TO NALLEY HONDA WHERE IT WAS DIAGNOSED THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED AND THE VEHICLE WAS NO LONGER OPERABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,484.
EXTREME VIBRATION AT 35-45 MPH AND AT ACCELERATION MORE SO IN A RIGHT TURN HONDA SAYS THE AXLES ARE ON NATIONAL BACK ORDER I HAVE READ COMPLAINTS ABOUT THIS PROBLEM THAT DATE BACK MORE THAN A YEAR THIS SHOULD BE A RECALL. IT IS GETTING DANGEROUS TO DRIVE.
TL* THE CONTACT OWNS A 2012 HONDA CROSSTOUR. THE CONTACT STATED THAT WHILE DRIVING AT 80 MPH, THE SUNROOF SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUNROOF MAY HAVE BEEN FRACTURED DUE TO A ROCK HITTING IT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.
PASSENGER SIDE HARSH VIBRATIONS - MOSTLY ON ANY ROAD GOING ABOVE 30MPH UNDER ACCELERATION THE AND HARSH VIBRATION IS FELT THROUGH OUT THE PASSENGER SIDE FRONT SIDE OF THE CAR. AFTER DIGGING ONLINE AND WASTING SEVERAL HOURS AND COUNTLESS DAYS AT MECHANICS THE OUTCOME IS A BAD PASSENGER SIDE FRONT AXLE (DRIVESHAFT) CALLED SEVERAL DEALERS - LOCAL JUNK YARDS - PLENTY OF AUTO PART STORES AND NOTHING WAS AVAILABLE. DECIDED TO CALL AMERICA HONDA JUST TO FIND OUT THAT THE AXLE FOR THE CROSSTOUR IS ON A NATIONWIDE BACK ORDER. GO FIGURE. THE INTERNET IS FILLED WITH CROSSTOUR OWNERS COMPLAINING OF THE SAME ISSUE AND ASKING FOR ADVICE. YET THIS ISSUE IS NOT A RECALL. THIS NEEDS TO BE A RECALL . WHEN I FIRST GOT THE CAR FROM HONDA THE VIBRATION WAS SMALL OVER 2 YEARS IT HAS GOT TO THE POINT OF DANGEROUS TO DRIVE. LAST NIGHT I HAD TO TOW THE CAR HOME DUE TO THE CRAZY AMOUNT OF VIBRATION WHEN UNDER ACCELERATION. --- HAVE A SCHEDULED APPOINTMENT WITH A LOCAL HONDA DEALER -- TO SEE WHAT THE MANAGER THINKS MY NEXT STEP SHOULD BE. WITH OUT BREAKING MY POCKETS. WILL POST A UPDATE IN A WEEK OR SO. CONTACT YOUR LOCAL DEALERS AND CALL AMERICAN HONDA AND LET THEM KNOW THE ISSUES THE MORE CALLERS THE QUICKER WE GET THIS FACTORY ISSUE TAKEN CARE OF. NO WONDER THIS CAR WAS DISCONTINUED. THEY REALIZED THEIR MISTAKE ONCE PRODUCTION WAS STARTED.
CAR BEGAN TO SHIMMY AS IF OUT OF BALANCE IN RIGHT REAR ON ABOUT 02-01-2016. TOOK TO TIRE KINGDOM AND THEY SAID IT WAS A ROAD "HAZARD" PROBLEM WITH DELAMINATION OF THE TREAD. THERE WERE NO INCIDENTS THAT LED TO THIS OCCURRANCE IT JUST "DEVELOPED" NO CURBS OR POT HOLES HIT. THIS IS FL ROADS ARE SMOOTH. I LIVED IN OH I KNOW WHAT A ROAD "HAZARD" IS. TIRE KINGDOM, MANAGER MICHAEL DECOSMO REFUSED TO SEND IT IN A DEFECTIVE TIRE. I REPLACED WITH SAME TYPE TIRE AT MY EXPENSE. CALLED YOKOHAMA AND THEY SAID TIRE DEALER HAD TO REPORT THIS AND WOULD NOT ADDRESS THE ISSUE. ON 03-22-2016 MY WIFE WAS DRIVING THROUGH TX CALED AND SAID THE CAR WAS "SHIMMYING" AND I KNEW IT WAS ANOTHER DELAMINATION. SHE SLOWED DOWN UNTIL GETTING TO A WAL MART AND THEY SAID YES IT WAS DELAMINATED. IT WAS THE RIGHT FRONT. THEY HAD NO TIRES THAT SIZE AND SENT HER TO A LOCAL DEALER THAT DID. THE DEALER "CROSSROADS TIRE SERVICE" HAD ONLY TWO TIRES THAT SIZE AND SHE HAD THEM REPLACE BOTH FRONT TIRES FOR SAFETY WITH TOYO TIRES.THIS DEALER DID WRITE ON THE RECEIPT THAT THE TIRE DELAMINATED. TIRE KINGDOM WOULD ONLY REPORT AS A ROAD HAZARD. I AM ALSO GOING TO CALL YOKOHAMA BUT BASED ON PRIROR EXPERIENCE THEY WILL REFUSE TO DO ANYTHING. DO REPAIR SHOPS NOT HAVE TO REPORT THESE TYPE INCIDENTS. THEY ARE EXTREMEMLY DANGEROUS. THIS COMPLAINT INVOLVES TWO SEPERATE INCIDENTS ON TWO SAME MAKE/TYPE TIRES. ONE DATED 02-10-2016 THE OTHER 03-22-2016. FIRST INCIDENT SPEED WAS AROUND TOWN BETWEEN 0-70. SECOND INCIDENT ON HIGHWAY AT ABOUT 75. TIRE MODEL IS NOT LISTED ON DROP DOWN. TIRES AR YOKOHAMA AS530. THE ORANGE PEEL OIL TIRES. FIRST TIRE FAILURE AT APPROXIMATELY 15,000 TIRE MILES SEOND FAILURE AT ABOUT 18,000 TIRE MILES.
Showing 1–20 of 25 complaints
The 2012 Honda Crosstour has 4 recalls recorded by NHTSA.
NHTSA has received 32 owner-reported complaints for the 2012 Honda Crosstour.
NHTSA has not published a safety rating for the 2012 Honda Crosstour.
The most commonly reported complaint categories for the 2012 Honda Crosstour are power train (6 reports), engine (3 reports), electrical system (3 reports).
Yes. NHTSA has 4 recalls on record for the 2012 Honda Crosstour. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.