There are 25 stored owner reports matching the speed control & cruise leading-label group for the 2004 Lexus RX in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 25 of 25 matching reports. The list controls page through the loaded reports only.
Open the full vehicle complaint log (all categories)MY 2004 LEXUS RX330 WAS STOPPED IN A PARKING LOT WITH MY FOOT ON THE BRAKE ABOUT TO GET READY TO LET A PASSENGER LEAVE THE VEHICLE. THE CAR WAS STATIONARY AND NOT MOVING. WHEN SUDDENLY THE CAR ACCELERATED TO FULL THROTTLE. WITHIN SECONDS THE CAR TOOK OFF AND JUMPED A CURB AND DROVE AT FULL THROTTLE. AS SOON AS I REALIZED WHAT WAS HAPPENING, I THEN PRESSED HARD ON THE BRAKE AND WAS FINALLY ABLE TO STOP THE CAR AFTER IT DROVE ABOUT 50 FT. I WAS IN SHOCK THAT THIS OCCURRED. MY HEAD HAD FLUNG BACK ALONG WITH MY PASSENGER WITH TERRIFIC FORCE. ONCE STOPPED AND I WAS COMPOSED, I DROVE THE CAR OFF THE GRASSY AREA IT WAS NOW ON AND RELUCTANTLY DROVE IT HOME. SOME DEGREE OF NECK PAIN LATER WAS NOTICED. THERE WAS NO FLOOR MAT ISSUE OR ANY NOTICEABLE OBSTRUCTIONS TO THE ACCELERATOR PEDAL. LATER UPON INSPECTION OF THE CAR THERE APPEARED TO BE SOME BODY DAMAGE TO THE CAR. NOT SURE WHERE IT CAME FROM OR IF WE HIT ANYTHING OTHER THEN THE CURB THOUGH. THE CAR ACTED AS THOUGH IT WAS POSSESSED. NEEDLESS TO SAY, I WILL BE LOOKING FOR ANOTHER CAR WITHOUT DRIVE BY WIRE IF THEY STILL EXIST.
TL* THE CONTACT OWNS A 2004 LEXUS RX330. WHILE BACKING UP THE VEHICLE IN THE DRIVEWAY AT A LOW RATE OF SPEED, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO THE GARAGE AND HOUSE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. DURING THE INCIDENT, THE VEHICLE FAILED TO IMMEDIATELY STOP WHILE DEPRESSING THE BRAKE PEDAL. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 119,000.
TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 11V112000 (VEHICLE SPEED CONTROL) AND 10V499000 (SERVICE BRAKES, HYDRAULIC). THE DEALER INDICATED THAT THE REPAIRS WOULD BE COMPLETED WITHIN 4 TO 6 WEEKS. THE CONTACT CALLED FOR AN EXTENDED PERIOD OF TIME AND RECEIVED NO FOLLOW UP RESPONSE FROM THE DEALER. MONTHS LATER, THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIRS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD RECEIVE THE REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2004 LEXUS RX330. WHILE DRIVING APPROXIMATELY 2 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED. AS A RESULT, THE CONTACT CRASHED INTO TWO OTHER VEHICLES AND A CURB. THE TWO PASSENGERS IN THE OTHER VEHICLES SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR BODY REPAIRS. THE VEHICLE WAS NOT DIAGNOSED FOR THE FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
I GOT IN THE CAR AT 2 P.M. AFTER DRIVING 1/4 MILE IT WOULD NOT TAKE OFF FROM THE STOP SIGN IT STALLED AND LUNGED FORWARD DUE TO LOSS OF CONNECTION WHEN STEPPING ON THE GAS PEDAL. I DEPRESSED THE BRAKE AND SHIFTED FROM D TO 4 AND IT BEGAN TO SHAKE IN THE FRONT OF THE BUMPER. I PULLED OVER, PUT IT IN NEUTRAL WITH THE PARKING BRAKE ON AND MY EMERGENCY FLASHERS ON, AND OPENED THE HOOD. IT STOPPED SHAKING AND I REMOVED THE FLOOR MAT, WHICH IS ATTACHED WITH CLIPS AND WITH MY HAND, I PUSHED THE GAS PEDAL. IT HAD NO REV IN THE ENGINE, AS I WOULD EXPECT. I GOT BACK IN THE CAR AND SHIFTED TO R AND THEN WITH THE BRAKE OFF, I SHIFTED TO 4. THE CHECK ENGINE LIGHT WAS FLASHING AND VSC LIGHT AS WELL. I CAN TELL YOU FOR CERTAIN MY CAR WAS NOT OVERHEATING WHEN I TOOK IT TO SEARS AUTO CENTER WITH WARNING LIGHTS VSC AND CHECK ENGINE COMING ON INTERMITTENTLY. IF THE VEHICLE OVERHEATING WAS THE CAUSE OF THE DAMAGE THE TEMPERATURE GAUGE ON THE DASH WOULD HAVE INDICATED THAT WHEN I BROUGHT IT TO SEARS. MIKE, SERVICE ADVISOR AT LEXUS OF ROSEVILLE STATED IN AN E-MAIL TO ME THAT HIS TECHNICIAN 'FOUND # 5 CYLINDER INTAKE VALVES BENT AND STUCK. #1 CYLINDER INTAKE VALVE STICKING (WILL STAY OPEN TILL PISTON HITS AND CLOSES IT). SUSPECT VEHICLE OVERHEATED CAUSING VALVE TO STICK IN GUIDES.MY CAR WAS NOT OVERHEATING AND I THINK THE ENGINE IS DEFECTIVE. I HAD A LKQ ENGINE INSTALLED AMD IT WAS FINE FOR A MONTH BEFORE IT STARTED SOUNDING LIKE MARBLES. I THINK MY CAR IS DAMAGED DUE TO A DEFECT. I HAD JUST HAD A FUL SYNTHETIC OIL CHANGE TWO WEEKS BEFORE THIS INCIDENT OCCURRED AND PUT FOUR BRAND NEW TIRES AS WELL. I BOUGHT THE CAR WITH ONLY 101K MILES FOR $23,000 IN AUGUST 2013 AND I STILL OWE $5,000 ON MY LOAN. MY CAR HAD ALL THE SERVICE RECORDS FROM LEXUS OF ROCKVILLE, PROVING THIS CAR WAS WELL MAINTAINED BY BOTH MYSELF AND THE PREVIOUS OWNER. *TR
I WAS ON THE FEEDER OF THE FREEWAY AND WAS GETTING READY TO ENTER THE FREEWAY ENTRANCE RAMP. I PUSHED ON THE GAS PEDAL TO ACCELERATE, AT THIS TIME THE CAR SPED UP ON ITS OWN BEYOND THE SPEED THAT I WAS ATTEMPTING TO GO. I REMOVED MY FOOT FROM THE PEDAL; HOWEVER THE CAR KEPT ACCELERATING. I PUSHED ON THE BRAKES AND THE CAR KEPT ACCELERATING. I HAD HEARD ABOUT THE FLOOR MAT CAUSING THIS PROBLEM; SO I CHECKED THE GAS PEDAL AND THERE WAS NOTHING NEAR PEDAL. THE FLOOR MAT HAD NOT MOVED EVERYTHING WAS IN PLACE. I PUT MY FOOT UNDER THE GAS PEDAL AND ATTEMPTED TO RAISE THE PEDAL; THIS HAD NO EFFECT ON THE SPEED. I STOMPED ON THE GAS PEDAL A COUPLE OF TIMES AND THE PEDAL THEN STARTED RESPONDING NORMALLY. I TRIED TO RECREATE THE PROBLEM SEVERAL TIMES WITH NO RESPONSE. *TR
2004 LEXUS RX330. CONSUMER WRITES IN REGARDS TO VEHICLE CRASH AND RECALL NOTICE CONCERNING FLOOR CARPET COVER AND RETENTION CLIPS *TGW THE CONSUMER STATED HIS FOOT SLIPPED OFF THE BRAKE PEDAL AND SHATTERED THE GARAGE DOOR AND STOPPED ONLY AFTER HITTING THE OPPOSITE WALL AND STORAGE. THE CONSUMER STATED THE DAY AFTER THE INCIDENT, HE RECEIVED A RECALL LETTER IN THE MAIL, REGARDING THE ACCELERATOR PEDAL.
TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT WAS DRIVING 5 MPH WHEN THE VEHICLE ABNORMALLY ACCELERATED AND CAUSED THE CONTACT TO CRASH INTO A LIGHT POLE. THE CONTACT SUSTAINED INJURIES BUT WAS NOT TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURY BUT WAS NOT SEEN BY A PHYSICIAN. THE VEHICLE WAS TOWED FOR REPAIRS. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 111,000.
WHILE ATTEMPTING TO BACK SLOWLY OUT OF A PARKING SPACE, MY CAR WENT FROM 0 TO AT LEAST 40 MPH IN A MATTER OF SECONDS AND HIT A POLE ACROSS A PARKING LOT. ALTHOUGH I HAD MY FOOT OFF THE GAS, I WAS ATTEMPTING TO FIND THE BRAKE. THE ENTIRE INCIDENT HAPPENED IN A MATTER OF SECONDS. I REMEMBER FEELING TOTALLY OUT OF CONTROL OF THE CAR. THE POLE BEHIND ME WAS DRIVEN THROUGH MY SUV TO THE PASSENGER'S SEAT. *TR
TL* THE CONTACT OWNS A 2004 LEXUS RX 330. THE CONTACT WAS DRIVING AT 5 MPH IN A PARKING LOT WHEN THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS AND THE ENGINE BECAME EXTREMELY LOUD. THE CONTACT STATED THE BRAKES WERE DEPRESSED WHEN THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO A STONE WALL. THE CONTACT SUSTAINED INJURIES TO HER KNEE. THE PASSENGER SUSTAINED A MINOR INJURY TO HIS TONGUE. THE VEHICLE WAS TOWED TO A COLLISION FACILITY. THE DEALER ADVISED THEY WOULD NOT MAKE REPAIRS TO THE BODY DAMAGE UNTIL THE VEHICLE WAS INVESTIGATED FOR THE CAUSE OF THE FAILURE. THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 111,000.
I WAS PULLING INTO A CURBSIDE PARKING PLACE ON A RESIDENTIAL STREET WITH A SLIGHT UPHILL INCLINE. THE CAR SLOWED ALMOST TO A STOP BECAUSE OF THE INCLINE. I PUT MY FOOT VERY LIGHTLY ON THE GAS PEDAL SO AS TO MOVE FORWARD AND MAKE ROOM FOR ANOTHER CAR TO PARK BEHIND ME. THE PEDAL WENT ALL THE WAY TO THE FLOOR OF ITS OWN ACCORD AND THE CAR LURCHED FORWARD INTO THE PARKED CAR IN FRONT OF ME, CAUSING CONSIDERABLE DAMAGE BEFORE I WAS ABLE TO STOP THE CAR, REVERSE AND PARK. POLICE WERE CALLED BUT DECLINED TO FILE A REPORT AS NO ONE WAS INJURED AND THE DAMAGE WAS NOT SEVERE. BECAUSE I WAS AFRAID TO DRIVE THE CAR AGAIN, I HAD IT TOWED TO THE DEALER WHERE IT WAS PURCHASED AND HAS BEEN SERVICED. IT IS CURRENTLY BEING INSPECTED. THIS IS THE FIRST AND ONLY TIME OF SUCH AN OCCURRENCE. *TR
SINCE I BOUGHT MY CAR FROM JM LEXUS IN MARGATE, FL IN 2005, IT HAS HAD THE CONSTANT PROBLEM OF SUDDEN SHORT BURSTS OF ACCELERATION. ANOTHER PROBLEM WITH THE CAR IS THAT OFTEN TIMES, WHEN I TRY TO SPEED UP, THE CAR CONTINUES TO DRIVE AT THE SAME SPEED, AND DOESN'T ACCELERATE. I AM AFRAID EITHER ONE OF THESE PROBLEMS CAN CAUSE ME TO HIT SOMEONE OR BE HIT BY ANOTHER CAR. I HAVE REPORTED THIS PROBLEM TO THE DEALERSHIP AND THEY INSPECTED IT AND WAS TOLD NOTHING COULD BE DONE ABOUT IT. I WORKED AT SOUTHEAST TOYOTA WHEN I TOLD ONE OF THE EMPLOYEES ABOUT THE PROBLEM AND HE SAID IT WAS IN THE ELECTRONIC SYSTEM AND THAT NOTHING COULD BE DONE. I DID NOT BELIEVE THERE WAS NO FIX FOR THIS THEN AND I ESPECIALLY DON'T BELIEVE IT NOW, IN LIGHT OF ALL THE REPORTS OF MALFUNCTIONING TOYOTAS AND LEXUSES. *TR
RAPID ACCELERATION AS I RELEASED THE GAS PEDAL AS I PARKED MY CAR - TOOK OUT A 6 FOOT BUSH. I WAS INTERVIEWED ON 10NEWS SAN DIEGO CONCERNING THIS INCIDENT I TOOK THE AUTO TO MY LEXUS DEALER/A DIAGNOSTIC AND A TEST DRIVE WERE DONE AND EVERYTHING CHECKED OUT NEGATIVE. THE DEALER TOLD ME THEY COULD NOT DO ANYTHING TO HELP ME SINCE THE DIAGNOSTICS WERE NEGATIVE. *TR
NO FAILURE, JUST APPARENT STICKINESS IN ACCELERATOR. OCCASIONALLY, WHILE PULLING OUT FROM SIGNALS, PEDAL FEELS AS IF IT IS STICKING, THEN WILL POP LOOSE AND CAR LURCHES FORWARD. *TR
TL*THE CONTACT OWNS A 2004 LEXUS RX330. THE VEHICLE SUDDENLY ACCELERATED INTO THE REAR OF THE CONTACTS GARAGE. THE VEHICLE WAS TRAVELING 2 MPH WHEN THE VEHICLE STARTED TO SURGE FORWARD. THE FAILURE HAS ONLY OCCURRED ONE TIME. THE MECHANIC THAT INSPECTED THE VEHICLE WAS UNABLE TO FIND ANY MECHANICAL FAILURE. THE FAILURE MILEAGE WAS 100,000. THE CURRENT MILEAGE WAS 105,000.
VEHICLE HAS EXPERIENCED UNINTENDED ACCELERATION THREE TIMES DURING THE TWO YEARS THAT I HAVE OWNED IT.. THIS HAPPENED ON OCCASIONS WHEN I HAD SLOWED DOWN AND THEN SLIGHTLY DEPRESSED THE GAS PEDAL TO RESUME SPEED. WITH THE GAS PEDAL SLIGHTLY DEPRESSED, I FELT THE PEDAL GO FURTHER DOWN BY ITSELF, LEAVING MY FOOT AND THE CAR GOING FASTER. I SAID, "WHOA! WHAT WAS THAT?, AND THEN ASSUMED THAT THE CAR HAD SOME SORT OF OVERDRIVE THAT CAUSED IT TO DO THAT. ON TWO OF THE OCCASIONS THIS OCCURRED WHEN I HAD SLOWED TO EXIT A FREEWAY, AND THEN SLIGHTLY DEPRESSED THE GAS PEDAL TO RESUME SPEED AND GET ONTO AN ACCESS ROAD. I HAVE CALLED THE LEXUS DEALER AND AM TAKING IT IN TO BE CHECKED.*TR
2004 LEXUS RX 330. CONSUMER STATES UNINTENDED ACCELERATION BACKWARDS CAUSING A CRASH. *TGW THE CONSUMER STATED SHE WAS IN THE PROCESS OF PARKING WHEN SHE PUT THE GEAR INTO REVERSE, WHEN SUDDENLY THE VEHICLE ACCELERATED OUT OF CONTROL AT A HIGH SPEED, WENT OVER A LANDSCAPE AND ROLLED OVER TWO PARKED VEHICLES. *JB
I WAS TURNING INTO A PARKING SPACE AT WORK AND MY 2004 LEXUS RX330 SUDDENLY MADE A REVVING NOISE AND ACCELERATED INTO A TREE IN THE MEDIAN AND THEN SMASHED HEAD ON INTO THE CAR IN THE OPPOSITE SPACE. THE BMW THAT MY CAR HIT WAS COMPLETELY TOTALED. MY FORWARD MOMENTUM WAS STOPPED BY THE BMW BECAUSE MY CAR CLIMBED ON THE TREE AND ENDED UP ON TOP OF THE BMW. I WAS NOT ON THE PHONE AND HAD NO ALCOHOL OR DRUGS IN MY SYSTEM AND THERE WAS NO PASSENGER IN THE CAR TO DISTRACT ME. I AM A 58 YEAR OLD HEALTHY WOMAN WHO HAS BEEN DRIVING FOR 42 YEARS. I TOOK THE CAR INTO MY LEXUS DEALER AND THEY CHECKED THE COMPUTER AND CLAIMED THERE WERE NO DEFECTS. THEY TOLD ME I HAD PROBABLY STEPPED ON THE GAS INSTEAD OF THE BRAKE OR THE FLOOR MAT HAD GOTTEN STUCK ON TOP OF THE ACCELERATOR PEDAL. I CHECKED THE PEDAL (AS DID A CO-WORKER) RIGHT AFTER THE ACCIDENT AND THE MAT WAS NOT ON OR NEAR THE PEDAL. IN ADDITION, I DO NOT BELIEVE I HIT THE GAS INSTEAD OF THE BRAKE AS THE PARKING SPOT HAD AN UPHILL GRADE AND I MOST LIKELY WAS NOT YET READY TO BRAKE WHEN THE ACCELERATION OCCURRED. THE WEATHER WAS CLEAR AND SUNNY. MY BROTHER, WHO IS AN AIRLINE PILOT, SUGGESTED THAT IT COULD HAVE BEEN THE DRIVE-BY-WIRE ELECTRONICS MALFUNCTIONING BUT THE LEXUS DEALER ASSURED ME THAT COULD NOT POSSIBLY HAVE BEEN THE CASE. NOW, HEARING ABOUT ALL OF THE OTHER ACCELERATION PROBLEMS I BELIEVE MY COMPLAINT SHOULD BE ADDED TO THE LIST OF LEXUS/TOYOTA UNEXPLAINED UNINTENDED ACCELERATION PROBLEMS. IF SOMEONE HAD BEEN IN FRONT OF ME OR IN THE CAR I HIT THEY WOULD HAVE BEEN BADLY INJURED OR KILLED. I HAVE PICTURES OF THE DAMAGE IF YOU WOULD LIKE TO SEEM THEM. *TR
I OWN A RX 330 LEXUS AND IT HAS A PROBLEM WITH THE ACCELERATOR. SOMETIMES IT GETS STUCK AT ABOUT 3 RPMS AND IT WONT COME DOWN FROM THERE UNTIL SOMETHING LETS GO OF IT AND THEN IT JERKS EVEN THOUGH I WOULD BE GOING AT A LOW SPEED SUCH 25MPH. THE ACCELERATOR FEELS RIGID AND NO MATTER HOW MUCH YOU PUSH ON IT THE SPEED DOESN'T INCREASE UNTIL IT JERKS AND LETS GO. OTHER TIMES IT TENDS TO GO FASTER EVEN THOUGH I AM NOT PRESSING ON IT, WHEN I BRAKE IT DOESN'T WANT TO STOP UNTIL I SLAM ON THE BRAKES HARD. I CAN FEEL THAT IT IS LIKE SOMETHING IS STUCK AND THE CAR DOES WHAT IT WANTS UNTIL IT IS LET GO WHICH IS WHEN IT JERKS. I HAVE NOT HAD A CRASH YET, BUT I AM CONCERNED ABOUT IT. *TR
TL*THE CONTACT OWNS A 2004 LEXUS RX330. THE DRIVER STATED THAT HER VEHICLE WOULD NOT START. THE VEHICLE HAS BEEN SERVICED ON A REGULAR BASIS FOR ROUTINE MAINTENANCE. THE FLOOR MAT CLIP WHICH WAS RECALLED. THE VEHICLE HAS ACCELERATED FOR QUITE SOME TIME. WHILE DRIVING APPROXIMATELY 60 MPH, SHE ENGAGED THE BRAKES TO SLOW DOWN THE VEHICLE AND IT ACCELERATED ON IT'S OWN. THE DEALER WAS NOTIFIED AND THEY STATED THAT THEY WERE UNABLE TO REPAIR IT SINCE THE VIN DOES NOT APPLY TO THE RECALL. A CRASH ALSO OCCURRED WHILE DRIVING 65 MPH WHEN THE VEHICLE ACCELERATED. TWO PASSENGERS WERE IN THE VEHICLE; HOWEVER, THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 30,000. THE CURRENT MILEAGE WAS 50,000.
Showing 1-20 of 25 loaded complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
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Vehicle import recorded: Aug 30, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.