2015 Lincoln MKC Steering Problems

The steering assist warning message came on and power steering failed twice in less than a week's time on my 2015 Lincoln MKC. It first happened while turning left and later in a parking lot at low speed shortly after I’d started the car. I could have had an accident had someone been behind me. I could not even steer the car into my driveway. Oddly, the problem would go away after turning the car off and restarting a short while later. Nonetheless, it's dangerous. I took it to a Lincoln dealer, and the problem did not resurface during a diagnostic test or test drive - and no malfunction codes came up. So, I was asked if I wanted to come back and get it or they keep it a few more days to see if the issue came back. I went to pick it up, and no sooner than I turned it on to leave the lot, it did it again. They kept the car, but it was end of day so there is no word yet. Other owners of MKCs, MKTs and MKZs are reporting the same problem, with no real fix. They also took this car to the dealer a year ago to address the current recall issue, but they have yet to fix it, saying they do not have the part and would call me when they do.

The contact owns a 2015 Lincoln MKC. The contact stated that after purchasing the vehicle, it was discovered while driving 35 MPH, that the steering wheel would stiffen and become difficult to turn in either direction. Additionally, while making a left turn there was a cracking sound coming from the steering column. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 122,000.

TL* THE CONTACT OWNS A 2012 (NA) LINCOLN MKC HYBRID. WHILE DRIVING APPROXIMATELY 65 MPH, THE TIRE PRESSURE, SERVICE ADVANCE TRAC, AND SERVICE POWER STEERING NOW WARNING INDICATORS ILLUMINATED. THE STEERING WHEEL ALSO BECAME DIFFICULT TO MANEUVER. THE CONTACT MANEUVERED THE VEHICLE TO THE SHOULDER OF THE ROAD AND CAME TO A COMPLETE STOP. AFTER THE CONTACT TURNED THE VEHICLE OFF AND ON THREE TIMES, THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED BY WALDORF FORD IN 2015 UNDER A RECALL FOR THE POWER STEERING ISSUE BY THE MANUFACTURER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE RECALL INFORMATION WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

TL* THE CONTACT OWNS A 2015 LINCOLN MKC. THE CONTACT STATED THAT WHILE DRIVING OUT OF THE DRIVE WAY, THE VEHICLE LOST STEERING POWER. THE STEERING ASSIST FAULT AND THE HIIL START ASSIST SERVICE REQUEST WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000. UPDATED 04/19/17 LJ

HOURS AFTER I PURCHASED A CERTIFIED PRE-OWNED 2015 LINCOLN MKC WITH APPROXIMATELY 19K MILES THE TIRE PRESSURE LIGHT CAME ON (FRIDAY). I WAS TOLD THE CAR HAD A PERFECT CARFAX. I ALSO NOTICED THE AIR VENT TO THE BACK SEAT DIDN'T SEEM TO WORK WELL. I CALLED THE DEALERSHIP AS SOON AS THEY RE-OPENED AND WAS TOLD TO BRING THE CAR IN MONDAY). ON MONDAY MORNING, AS I TURNED AT APPROX 10MPH INTO A PARKING LOT, HALFWAY THROUGH THE TURN I COMPLETELY LOST THE ABILITY TO STEER CAUSING THE CAR TO RUN STRAIGHT INTO A CURB. WHEN I SAY LOSE STEERING, IT WAS UNLIKE ANYTHING I'VE EVER EXPERIENCED. AS I TURNED THE WHEEL, THE CAR CEASED TO RESPOND. I GOT OUT TO WALK AROUND THE CAR AND THERE WAS NO ICE OR BLACK ICE, AND IT WAS NOT SLIPPERY TO ME. THOUGH IT FELT LIKE MINUTES IN MY HEAD, IT HAD TO HAVE BEEN A MATTER OF NO MORE THAN 1-3 SECONDS. I'VE BEEN DRIVING FOR OVER 15 YEARS AND HAVE A PERFECT DRIVING RECORD. THANKFULLY MY DAUGHTER WAS NOT IN THE CAR AND I WAS TURNING OFF A SIDE ROAD AT A SLOW SPEED OR ELSE I WOULDN'T BE ALIVE TO WRITE THIS. THE DEALERSHIP TOWED THE CAR IN FOR SERVICE. I WAS CLEARLY TERRIFIED AND SHAKEN UP OVER THE INCIDENT. THE USED CAR MANAGER STARTED OFF AS INCREDIBLY SYMPATHETIC AND OVER THE NEXT FEW DAYS BEGAN SPEAKING DOWN TO ME, SAYING THERE WAS NOTHING WRONG WITH THE CAR, THAT THEY RAN EVERY TEST AND THE CAR IS FINE REGARDLESS OF WHAT I EXPERIENCED. SO NOW, MY OPTION IS TO KEEP THE CAR OR TURN IT IN AND LOSE THOUSANDS. I ASKED FOR COPIES DIAGNOSTIC REPORTS AND WAS TOLD THERE WERE NONE. THE DEALERSHIP HAS HAD MY CAR FOR 2 WEEKS NOW. I LOOKED UP OTHER RECALLS AND ASKED IF MAYBE THE CAR STALLED AND I WAS JUST TOO SHAKEN UP TO REALIZE- NO RESPONSE I HAD SUCH WONDERFUL EXPERIENCE WITH MY FIRST LINCOLN, I DECIDED BUY A SECOND, BUT AFTER THIS EXPERIENCE AND POOR PROTOCOL, I CAN'T SAY THAT I WOULD PURCHASE ANOTHER. THAT IS, IF I EVEN SURVIVE THIS ONE.