Mazda · CX-9 · 2023
2023 Mazda CX-9
0
Recalls
10
Complaints
5/5
Safety Rating
The 2023 Mazda CX-9 has no recalls and 10 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: service brakes (2 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
Research Context
The 2023 Mazda CX-9 page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is service brakes with 2 reported complaints.
Best Research Moves
- Use the complaint log to understand what owners were actually reporting instead of relying only on the raw complaint total.
- Review the recall section even if the total is smaller, because a limited number of recalls can still point to meaningful safety actions.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2023 Mazda CX-9 currently shows no active NHTSA recalls listed on this page and 10 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 5/5 overall NHTSA safety rating.
- The most frequently reported complaint categories on this page are service brakes (2), unknown or other (2), steering,electrical system,unknown or other (1).
- Vehicle
- 2023 Mazda CX-9
- Recalls
- 0
- Complaints
- 10
- Safety Rating
- 5/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
15.1% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: StandardLane Departure Warning: Standard
Owner Complaints
10 totalUNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
CRASH1 injuryFeb 9, 2026
On February 9, 2026, our 2023 Mazda CX‑9 experienced a sudden and complete system malfunction while being driven. Multiple system failures began approximately six minutes before the crash. During this time, the driver reported: • Total loss of steering • Complete brake failure • ...
Preview excerpt
SERVICE BRAKES
Nov 12, 2025
If you press both the brake and gas at the same time (even if accidental), the onboard computer apparently thinks that the driver is confused, and it sets the gas flow to “idle”. The first time this happened was on the freeway, and I was very lucky to be able to coast into a gas ...
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TIRES
Aug 5, 2025
I recently purchased a 2023 Mazda CX9 with factory installed tires, Falken Ziex CT50 A/S p255/50R20 104V M+S. I was driving on the freeway on Tuesday [XXX] going around 65-70MPH. My tire pressure light came on all of a sudden, I started to slow down and make my way over to the ri...
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STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Mar 30, 2025
Starting [XXX], through [XXX], we began receiving multiple "Critical Vehicle Malfunction" alerts (46 alert messages)via the Mazda app, including "Parking Brake Malfunction" and "Electric Parking Brake Malfunction." During this time, the vehicle experienced delayed starts and even...
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SERVICE BRAKES
Feb 11, 2025
I brought my vehicle in on 2/22/25 for a brake issue. I had to pump the brakes every time before I stopped to get the brake pedal to work. If I just hit the brakes the pedal would go almost to the floor. Greico Mazda has attempted 4 times to fix this issue with no success and has...
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STRUCTURE
Dec 22, 2023
What component or system failed or malfunctioned, and is it available for inspection upon request? **Automated liftgate failure with risk of crushing. When pressing the automatic liftgate button, if there is an obstruction, the liftgate has unreliable/ineffective sensors ("jam-sa...
Preview excerpt
STEERING
CRASHNov 27, 2023
The contact owns a 2023 Mazda CX-9. The contact stated while driving at 30 MPH, the steering wheel was seized and the brake pedal stiffened. The contact stated as a result of the failure, the vehicle crashed into a ditch and crashed into a tree. The contact stated that the air ba...
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UNKNOWN OR OTHER
Jul 31, 2023
While driving down a 55mph highway with no cars around, our sunroof imploded with a loud crashing sound and spreading glass shards all over our car over all of the occupants including children. It was a cloudy day and the temperatures were in the low 70’s and our sliding fabric ...
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AIR BAGS,FORWARD COLLISION AVOIDANCE
CRASHMar 31, 2023
I was approaching Breezewood, Pa coming south on 70 into town from Hagerstown. Traffic comes to a stop awaiting a light that stops the highway traffic before allowing people to proceed through Breezewood and then continue on 70 out of town. I had plenty of warning as traffic sl...
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UNKNOWN OR OTHER
Feb 24, 2023
This vehicle does not have a Traction Control Device switch to manually turn off. In snowing conditions and trying to ascend a grade, the TCD activates and eventually you become disabled in the roadway. I looked into the car manual and it does locate where the switch should be ...
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Showing 10 recent complaints from 10 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2023 Mazda models. That sequence helps separate one-off year spikes from broader make-wide patterns.
More Mazda CX-9 Years
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Frequently Asked Questions
How many recalls does the 2023 Mazda CX-9 have?
The 2023 Mazda CX-9 has 0 recalls recorded by NHTSA.
How many complaints have been filed for the 2023 Mazda CX-9?
NHTSA has received 10 owner-reported complaints for the 2023 Mazda CX-9.
What is the NHTSA safety rating for the 2023 Mazda CX-9?
The 2023 Mazda CX-9 received an overall safety rating of 5 out of 5 stars from NHTSA.
What are the most common problems with the 2023 Mazda CX-9?
The most commonly reported complaint categories for the 2023 Mazda CX-9 are service brakes (2 reports), unknown or other (2 reports), steering,electrical system,unknown or other (1 reports).
Does the 2023 Mazda CX-9 have any recalls?
NHTSA does not currently list any recalls on record for the 2023 Mazda CX-9. To verify the status of your specific vehicle, check nhtsa.gov/recalls with your VIN.
Check Another Vehicle
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.