Mercedes-Benz · CLA-Class · 2023
0
Recalls
6
Complaints
N/A
NCAP overall
The 2023 Mercedes-Benz CLA-Class has no recalls and 6 owner-reported complaints on file with NHTSA. Most frequent stored component label: unknown or other (3 reports).
Stored NHTSA configuration: 2023 Mercedes-Benz CLA-Class 4 DR FWD NCAP Vehicle ID: 18459
Ratings describe one stored NHTSA configuration, not every trim, body style or drivetrain for this model year. How this configuration is selected
Source: NHTSA Public Records
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Aug 31, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.
The 2023 Mercedes-Benz CLA-Class page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most frequent complete stored component label is unknown or other with 3 reported complaints.
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
While executing a right turn, the steering wheel became locked. The driver attempted to apply the brakes, but they were unresponsive. Consequently, the vehicle collided with the divider.
I slid on snow during a storm and hit head on to an oncoming car and my car has been deemed a total loss. During the crash not a single airbag at all deployed. I hit the windshield and the dash, at least one should have gone off, but none of them deployed in the car
During regular use my 2023, Mercedes Cla 250, had a fault in the instrument display in which the display shut off completely. Only the media display remained on, however the media display is completely useless in this scenario, only the instrument display can show the speed in wh...
Preview excerpt
I own a 2023 Mercedes CLA250 VIN: [XXX]. This morning I was driving 50 mph on a road with no traffic, no car in front or behind me, no trees or overhead wires and my sunroof imploded. I have the privacy screen closed which saved me from the shards of glass raining on me. I have ...
Preview excerpt
I was driving on hwy 301 in Maryland at 5am. My sunroof exploded. It was like a bomb went off hatterung glass all over my face and body
Exploding sunroof. Dealership will not accept responsibility even though this is a known issue with their cars. This exploded on the highway and could have caused major issues for other drivers and myself with flying glass. There was not any external impact that caused the explos...
Preview excerpt
Showing 6 recent complaints from 6 total
View Full Complaint LogThe strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2023 Mercedes-Benz models. That sequence helps separate one-off year spikes from broader make-wide patterns.
The 2023 Mercedes-Benz CLA-Class has 0 recalls recorded by NHTSA.
NHTSA has received 6 owner-reported complaints for the 2023 Mercedes-Benz CLA-Class.
An overall NHTSA safety rating is not available in our current dataset for the 2023 Mercedes-Benz CLA-Class. Individual crash-test results may still be available.
The most frequent complete stored component labels for the 2023 Mercedes-Benz CLA-Class are unknown or other (3 reports), air bags (1 reports), electrical system,engine (1 reports). These are exact-label counts, not broader component-group totals or confirmed defects.
NHTSA does not currently list any recalls on record for the 2023 Mercedes-Benz CLA-Class. To verify the status of your specific vehicle, check nhtsa.gov/recalls with your VIN.
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.