2022 Mercedes-Benz EQS

Tires being designated as the preferred tires via Mercedes are Bridgestone Turanza LS100 265/40R21 These tires go from new to under 3" of thread left, how is this possible. Yes EV vehicles are heavy but its clear these tire are not made sufficient enough to handle this vehicle. In addition to having to change all tires within less than 9,000 miles. The mercedes dealership in 2 different locations say that is normal!. one dealership advised some clients are having to change tires 3000 t0 5000 miles of use. If this is not confirmation that tires being designated for this vehicle are not sufficient. 3 TIRES !!! within 2 months have blown, pothole and 3 tires within 2 monhts is not normal. How is mercedes allowed to place into the market a vehicle where its obvious there are no tires capable of handling its weight. After 2 incidents to leave vehcile undrivable, HOUSE rules no more EV. I would not feel comfortable my family this vehicle with tires which cannot sustain normal driving conditions.

About 1000 feet after merging onto a 4 lane freeway with sparse traffic, we were driving the car in the 3rd lane from the right. Suddenly the car's steering wheel took a hard right turn, forcing the car through multiple other lanes and onto the shoulder of the freeway, through an unpaved area, nearly colliding with freeway signs. I was able to regain control of the car before a collision and get back on the freeway. I continued on the freeway at a lower speed and after another 1000 feet or so, the car's steering wheel once again took a hard right turn, forcing the vehicle onto the shoulder, and colliding with a railing and a freeway sign. During this second instance, the lighting inside the car when off completely. During both off these episodes, I had my foot off the accelerator and the brake. Automatic Driving and Driver Assist were disabled. The safety of my self and my passenger were put at risk. The car was free of any warning lamps or inspection warnings prior to the accident. The car is currently in a repair shop.

The vehicle was driving and suddenly lost power, and started driving very slowly, almost causing an accident on the road. I checked for recalls and other vehicles like mine with the same years that have a recall about this issue, where a high-voltage battery shuts down, also, the back seat buckle does not work to buckle my kids

The contact owned a 2022 Mercedes-Benz EQS-Class Sedan. The contact stated that while driving over a bump, the vehicle briefly accelerated unexpectedly. Later, while parked and reaching into the rear seat, the vehicle suddenly accelerated, crossing a concrete barrier, crashing through a glass window, and crashing into a building. The brake pedal was applied, but it responded slowly before eventually stopping the vehicle. There were no warning lights illuminated. There were no injuries, fire, or air bag deployment. A police report was filed. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was not notified of the incident. The vehicle was towed to a lot, where it was subsequently damaged in a fire that started in an adjacent vehicle. The insurance company has deemed the vehicle a total loss. The contact was informed that they would obtain the Black Box/Event Data Recorder (EDR). The failure mileage was approximately 25,660.

I was on interstate hwy the car had a Mal-function indicator and the drive train locked up. brakes did not work, steering did not work the car spinner 3 times and was stopped by hitting the concrete barier. the air bags did not work either. I believe the entire battery or power system had shut down as I also got the 12 v back up battery is running out.

On [XXX] my 2022 Mercedes-Benz EQS unexpectedly surged forward while I was stationary in a drive-through lane, immediately after pressing the "P" (Park) button. There was no audible or visual collision warning, and no automatic braking intervention occurred. My wife was in the front passenger seat and did not observe any foot movement or pedal input that would have triggered acceleration. The surge was strong enough to push the vehicle in front of me into another car ahead of it. There were no injuries, but the event was violent and completely unexpected. The vehicle is currently at AutoNation Collision in Sarasota, Florida, with approximately $18,750 in front-end damage. Progressive is handling the insurance claim. I am concerned about a potential malfunction in the forward collision system or an unintended acceleration event. I am reporting this to document the incident in case others experience similar safety failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owned a 2022 Mercedes Benz EQS 450. The contact stated that while driving approximately 15 MPH and approaching a parked vehicle on the side of the road, the contact depressed the brake pedal; however, the vehicle failed to stop. There was no warning light illuminated. Due to the brake failure, the front passenger’s side bumper crashed into the rear driver’s side bumper of the parked vehicle. The contact stated that the vehicle continued to maintain the same speed while depressing the brake pedal. The contact stated that after passing the first vehicle, his vehicle independently took a right turn and continued driving onto the sidewalk and onto the driveway of a home before crashing into the vehicle parked in the driveway which pushed the other vehicle into the garage door. The parked vehicle that was pushed into the garage door then struck the vehicle that was parked inside the garage. The contact stated that the brake pedal was being depressed throughout the failure; however, the vehicle only came to a stop after crashing into the parked vehicle in the driveway. The contact stated that the air bags had not deployed during the crash. The contact was taken to the hospital by ambulance and was treated for back pain, neck pain, and shoulders. A Police report was filed. The vehicle was initially towed by the Police Department and then to an undisclosed location before the contact and the Insurance Company had the vehicle towed to Millenium Auto Body which was an authorized Mercedes-Benz repair facility. The vehicle was deemed a total loss. The dealer and the manufacturer were notified of the failure and a case was filed with the manufacturer. The contact stated that a total of three vehicles and the garage door were damaged due to the brake failure. The contact stated that prior to the crash, the contact stated that the vehicle would intermittently stop abruptly. The contact stated that the forward sensor would perceive that there was an object in the road and activate the Forward Collision Avoidance system while there were no objects in the roadway. The failure mileage was approximately 100,000.

Was getting on the freeway and speed up to highway speed 70 mph in Oklahoma City and Drive train malfunction appeared, got off next exit and park in parking lot

I reported last week about the brakes automatically coming on Tracking #11631195 It happened again today in reverse at 2-3 mph. Brakes activated and jolted me

My car has experienced spontaneous power loss and shutdown on four separate occasions since December 21, 2024. The first occasion was on [XXX] on [XXX] (a major road with a 45mph speed limit) where the car made a loud pop sound and juddered to a stop). It would not restart immediately leaving my family and I stuck in the center lane of a relatively high speed and busy road). The second occasion was on that same drive when it exhibited the same ‘pop’ sound and total power loss—this time on a busy 50 mph curving road. I managed to nurse it to a side street where it would not immediately restart and had to be flat bed towed to the dealership (Mercedes of Plano) The car was in the shop for approximately a week and a half while it was repaired by updating the software. On [XXX] the car again lost power spontaneously on our street and was again towed via flat bed to the dealership. It has been at the dealership since then and they have reloaded the software and test drove it multiple times. I was slated to pick the car up again when I got a message from Mercedes of Plano that the car had failed on them and would not restart. They have escalated this issue with Mercedes and opened a TIPS case for specialized support from Mercedes. I am happy to INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Was driving 20 mph on a two lane road and my brakes came on for 1-2 seconds, it was sudden and jarred me forward

My wife has experienced six emergency braking events where there was no other car around. Three of the events have occurred at the exact same place. First event: backing slowly out of a parking space and the car suddenly stopped with no traffic in the area Second event: Backing out of a parking space (no other cars in the parking lot) and the car suddenly stopped Third event: Going forward in the Interstate at about 60MPH when the car suddenly stopped Fourth through Sixth events: Going forward on a city street between 30-40MPH when the car suddenly stops at the same exact place (different times of day). Three different dealers have been dealt with. Each one says that they cannot recreate the issue but that it should be cleared up with the next software update. Yet, it continues to happen. Manufacturer has been notified but has not asked/offered to inspect the vehicle or the area where the issue can be recreated (however, we have recently notified the manufacturer - we relied on the dealerships in the past year). Police nor insurance representative have inspected (nor been asked to in all fairness). Each time, either immediately before or contemporaneous with the braking has been a loud audible beep. Safety of the general driving public is at risk, not just the driver and occupants of the vehicle, because a sudden emergency braking incident with no hazard present is dangerous and can create the exact issue that the system should be preventing: a collision. The date of the incident listed is the approximate date of the last incident. The first one was in the Spring of 2023. The vehicle was purchased used in January of 2023 with approx. 4k miles on it. It now has 16,640 miles on it.

I am receiving error messages like the following in its entirety. I am getting the email several time a day. I am worried its will be a safety issue during driving. The car was in dealer shop for 4 days and I picked the car with this error message. **************enclosure************************ Mercedes-Benz connect: battery monitor – very low state of charge EQS 450+ Hi HANG, The state of charge of the starter battery in the vehicle EQS 450+ is very low. In order to retain the starting ability of your vehicle, we recommend that you connect a charging device or drive the vehicle for 30 to 60 minutes. Please observe the notes on using the charger in the Owner's Manual in your vehicle. Kind regards, Mercedes-Benz connect

I own a 2022 Mercedes EQS 580 electric vehicle which has a high voltage battery for propulsion. On [XXX], in Seoul, Korea, a Mercedes EQE with a high voltage battery made by Farasis Energy spontaneously burst into flames while parked in a garage and not on a charger. The fire totaled the vehicle and caused millions of dollars in property loss. My online research tells me that the high voltage battery in my Mercedes EQS 580 was made by either Farasis Energy or by CATL. I park my vehicle in a garage at home. Were my vehicle to spontaneously burst into flames due to a Farasis Energy battery, my family could die and we would have considerable property damage. Although I have repeatedly asked Mercedes to tell me whether the high voltage battery in my vehicle was made by Farasis Energy or by CATL, it has refused to provide the information. I have no way to obtain the information otherwise and am extremely worried that my family and I are at risk because I have a Farasis Energy battery. Can you please require Mercedes to advise each purchaser of one of its electric vehicles the name of the manufacturer of the high voltage battery in that vehicle so it can take appropriate action to protect itself? Thank you.

The contact owns a 2022 Mercedes-Benz EQS450. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance feature engaged several times, causing the vehicle to brake unintendedly. The contact stated that there were no vehicles or objects in front of the vehicle when the failure occurred. The contact stated there were no warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed that a software update needed to be performed to fix the issue. The repair was pending. The contact stated that the vehicle had previously been repaired due to the same failure. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 11,500.

The “Active Assist” features of the vehicle [Blind Spot Assist, Braking Assist, Distance Assist, Emergency Stop Assist and Lane Change Assist - was not able to check all of these above because of the selection limit] have repeatedly and randomly become inoperative while I was driving the car. I have expressed my safety concerns with the service department and management of the dealership that sold me the car. While they have returned the car to me with the malfunction temporarily cured, it has recurred on more than three occasions, sometimes “fixing” itself and other times requiring dealer intervention. The dealership cannot assure me that it is fully and finally “fixed” and I have no reason to believe that the issue will not recur as it has so many times in the past. The dealer also refused my request to say it cannot be fully and finally fixed, but their offer of $50,000 for this car (less than half of the total purchase price for a car with only approximately 14,500 miles) on a trade for a used 2022 model priced at $110,000 is some indication that they view my vehicle as flawed. I do not feel safe in the car and their offer requiring me to take a substantial haircut on this purchase is not acceptable, particularly since they cannot (or will not) confirm one way or the other whether the issues are fully and finally fixed.

re-open it again with the Key Fob. Sometimes it takes a while for the car to unlock. I've been having issues charging the vehicle since Day 1 of purchased since the computer in the vehicle is not able to communicate from time to time with the Electrify America charging stations for plug and charge. I will need to call in to Electrify America charging stations so they can do an override to be able to charge the vehicle. I have to waste 2.5 hours every time I want to charge the vehicle which is usually 2-3 times a week. Another safety concern I have is that when driving around 45-50 mph and I am attempting to apply the brake softly to start slowing down due to heavy traffic, I have reported to the dealership that the brakes feel like it takes some time to brake and slips. I have to pump the brake 2 to 3 times so the brakes can start working right. The dealership stated that is possible that the ASB braking system might be working correctly but that they could not replicate the symptoms that I was describing. I have talked to Mercedes Benz USA and open up a claim and asked them to do a buyback of the the vehicle due to all of the safety issues concerns I have expressed. The Case Number I have open with right now is (Case #XXX) The case is being handled by Marry - Executive Referral Manager of Mercedes-Benz USA Customer Assistance Center. She can be reached at 800-367-6372. I also reported these concerns to NTHS of the state of California and I have an open case # XXX. I reported all of this issues to them on Thursday 12/7/2023 around 8:30am Pacific Time. NTHS confirmed that not only mercedes is experiencing this issues but other customers has reported this automatic phantom braking happening with other vehicles as well and is very unfortunate and extremely dangerous. I am concern with having to drive my vehicle in this conditions since an accident already occurred do to vehicle braking on its own and going reversed on its own while on drive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The incident occurred because the driver's Benz's detection sensor encountered a bug, leading to potential harm to the car occupants. I discovered this bug myself, yet Mercedes-Benz has not compensated me for the issue. I am currently pursuing resolution for this situation.

Automatic emergency brakes triggered twice on me even though there was no emergency or obstruction anywhere near me. One incident occurred as I was trying to drive onto a car ferry, the braking system triggered as I neared an expansion joint on a bridge. Second incident occurred as I was driving straight ahead. Car was coming opposite direction in their own lane. Auto emergency brakes triggered again. Ended up with a sore neck and headache from the second incident

See attached document for complaint