Mercedes-Benz · EQS · 2024
2
Recalls
9
Complaints
-
Not Rated
The 2024 Mercedes-Benz EQS has 2 recalls and 9 owner-reported complaints on file with NHTSA. Most reported issue: structure (3 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
The 2024 Mercedes-Benz EQS page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is structure with 3 reported complaints.
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.
Remedy Status
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Remedy Status
Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.
On [XXX] at approximately [XXX] PDT, a 2024 Mercedes-Benz EQS SUV 450 caught fire at an intersection in Irvine, California. The vehicle was being driven normally. It was NOT charging. It was NOT in a collision. It was stopped at the intersection when the fire began. There was no ...
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Trunk opening and closing without warning. First incident occurred when sunroof was open and wouldn't close. Trunk would randomly open even when the car was parked and locked. Trunk opened when car was off and parked and pinned my 5 year old son between the trunk and our garage d...
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While driving, the vehicle’s lane keeping system applied an unintended and aggressive steering input during a lane change. I was merging left when the system suddenly forced the steering sharply to the right without driver command. This was not a gentle correction—it was a strong...
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Sunroof glass spontaneously shattered while driving. No rocks or other vehicles were around
Signs of arcing on high voltage charge port. The issue was first identified and reported to an authorized Mercedes-Benz dealership (Pleasanton, CA) at approximately 41,000 miles. Despite the safety implications, the dealership chose not to perform a repair has denied warranty co...
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The EQS450's delivery was taken from the sonic walnut creek CA dealer on [XXX], the vehicle has ACC and brake assists malfunctioning issues. Phantom braking issues. On [XXX], I was traveling on Interstate at 70-75 mph with no nearby vehicles when the car suddenly braked as if th...
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Driving approx 45mph on a highway without any cars nearby. Sunroof spontaneously exploded. All of the sunroof glass instantly demolished without anything hitting it.
Panoramic Sunroof imploded and sent shattered glass shards in to the car while driving at normal speed.
My Mercedes EQS 580 Sedan has had numerous "phantom" braking issues since purchase on [XXX]. While driving on Interstate the vehicle has hard braked multiple times like it was sensing an imminent collision though no collision was imminent. This puts the lives of other motorists a...
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Showing 9 recent complaints from 9 total
View Full Complaint LogThe strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2024 Mercedes-Benz models. That sequence helps separate one-off year spikes from broader make-wide patterns.
The 2024 Mercedes-Benz EQS has 2 recalls recorded by NHTSA.
NHTSA has received 9 owner-reported complaints for the 2024 Mercedes-Benz EQS.
NHTSA has not published a safety rating for the 2024 Mercedes-Benz EQS.
The most commonly reported complaint categories for the 2024 Mercedes-Benz EQS are structure (3 reports), steering,lane departure,forward collision avoidance (1 reports), forward collision avoidance,lane departure (1 reports).
Yes. NHTSA has 2 recalls on record for the 2024 Mercedes-Benz EQS. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.