There are 50 owner-reported electrical system complaints for the 2010 Mercury Milanin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
UNKNOWN When air temperature drops below 50 degrees radio console does not function. Display is locked with only the words "Mercury Milan". Now the electrical system is not functioning. I know it isn't the battery- I had it replaced within the past 4 months.
I have a 2010 mercury milan premier thats power steering went out I found out the part has been recalled on the 2011 model but not the 2010 model and it's the same exact part so now the 2011 has been recalled but not the 2010 and I'm out over 600 dollars + to fix it
Oct 2019 I went to My dealer to have a tire pressure sensor replaced due to a warning message. The sensor was replaced but the warning message remained. The mechanic did further checking and said I needed a smart junction box which can affect many things such as lights turn signals heat seat belts etc. Ford said they could not repair my car because they could not get this part. I recently inquired if it was available and there is still no ETA for this part. I had to pay them up front even though none are available. Is there a way that you can get this part expedited at Ford or issue a recall as it affects warnings and safety components. This part has to be programmed by the dealer so I do not think a salvage yard part is feasible not really sure.
The passenger rear tail light has gone out on my 2010 Mercury Milan Hybrid. Just had the left one replaced 5 months ago to the tune of $900 and the dealership is asking for the same for this one. Seriously, a $900 tail light?
I WAS DRIVING THE SHORT DISTANCE HOME WHEN MY VEHICLE BEGAN TO SHAKE BACK AND FORTH. THE ERROR LIGHT CAME ON STATING THAT THE POWER STEERING NEEDED TO BE CHECKED. WHEN I TURNED OFF THE CAR AND TURNED IT BACK ON, THE CAR NO LONGER ALLOWED THE POWER STEERING TO DRIVE. THE ELECTRIC RACK AND PINION FOR MY 2010 MERCURY MILAN NEEDS TO BE REPLACED. THERE HAVE BEEN SEVERAL RECALLS FOR THE SAME PROBLEM WITH OTHER MERCURY MILANS BUT MY PARTICULAR CAR DOES NOT HAVE THE SAME RECALL EVEN WITH THE SAME OCCURANCE.
DRIVING ON PARKWAY IN HUNTSVILLE ALABAMA WHEN THE POWER STEERING DEFAULT LIGHT COME ON AND COULDN'T STEER IT AT ALL AND MEMORIAL PARKWAY IS ALWAYS VERY BUSY. COULDN'T EVEN GET IN A TURNING LANE TO GET OFF OF THE PARKWAY. TOOK ME TWO HRS TO DRIVE 10 MILES AND FINALLY GOT IT INTO THE PARKING LOT AT THE MAINTENANCE SHOP. LIKE TO HAVE NEVER GOT IT TO A SHOP. IMAGINE A 72 YR OLD ELDERLY LADY TRYING TO ENTER THE PARKING LOT OF A MAINTENANCE SHOP. I REALLY NEED SOME HELP TO REPLACE A POWER STEERING.
THE CAR STALLED ON THE HIGHWAY, STARTED UP. ABOUT A MILE LATER IT STALLED AGAIN...NO WARNING LIGHTS CAME ON... THEN COMBUSTED INTO FLAMES AND BURNT TO THE GROUND.*DT*AS*DT*JB
LEFT REAR BRAKE LIGHT. IT WORKS PART OF THE TIME AND THEN IT DOES NOT WORK. STOPPED SEVERAL TIMES FOR IT NOT WORKING, THEN IT WOULD START. NOT THE ENTIRE BRAKE LIGHT IS OUT. PART OF IT STILL LIGHTS UP. THIS HAS BEEN HAPPENING SINCE I BOUGHT THE CAR USED ABOUT 4 YEARS AGO.
TL* THE CONTACT OWNS A 2010 MERCURY MILAN HYBRID. AFTER THE CONTACT CHARGED HIS ELECTRICALLY OPERATED VEHICLE, IT WOULD NOT OPERATE IN HYBRID MODE. THE CONTACT FOLLOWED THE DIRECTIONS IN THE OWNER'S MANUAL, BUT THE HYBRID MODE REMAINED NON-FUNCTIONAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SHEEHY FORD (901 N FREDERICK AVE, GAITHERSBURG, MD 20879, (301) 358-4443) TO BE REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DISCLOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 43,000. *TT CONSUMER STATED FAILURE IS A DIRECT RESULT OF PUTTING THE CAR IN STORAGE FOR SEVEN MONTH DUE TO AIRBAG RECALL AS WELL AS FORD ASKING CONSUMER NOT TO USE THE VEHICLE.*JB
TL* THE CONTACT OWNS A 2010 MERCURY MILAN HYBRID. AFTER THE CONTACT CHARGED HIS ELECTRICALLY OPERATED VEHICLE, IT WOULD NOT OPERATE IN HYBRID MODE. THE CONTACT FOLLOWED THE DIRECTIONS IN THE OWNER'S MANUAL, BUT THE HYBRID MODE REMAINED NON-FUNCTIONAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SHEEHY FORD (901 N FREDERICK AVE, GAITHERSBURG, MD 20879, (301) 358-4443) TO BE REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DISCLOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 43,000. *TT CONSUMER STATED DEALER AND MANUFACTURER DID NOT KNOW HOW TO COME UP WITH A SOLUTION. CONSUMER CLAIMS THE AIRBAG AND THE STORAGE CAUSED THE HYBRID FAILURE.*JB
I WAS PUTTING MY CAR IN PARK AND THE LIGHTS FLICKERED A FEW TIMES THE CAR LOCK AND UNLOCKED A SEVERAL TIMES. I CUT THE CAR OFF AND WHEN I TIRED TO OPEN THE DOOR I COUNT OPEN IT OR LET THE WINDOWS DOWN. NO WINDOWS OR DOORS WOULD OPEN. I WAITED 5 TO 10 MINUTES. I TURNED THE CAR OWN AND ALL THE DOORS AND WINDOWS WORKED EXCEPT DRIVERS DOOR. UNABLE TO OPEN DRIVERS DOOR FROM INSIDE. I HAVE TO RULE DOWN WINDOW TO OPEN DRIVER DOOR.
I WAS IN MOTION MERGING ONTO A TWO LANE HIGHWAY. I RAN OVER TWO CONSECUTIVE MANHOLE COVERS WHILE LIGHTLY BRAKING TO SEE IF IT WAS CLEAR. BUT WHEN I WENT TO BRAKE BECAUSE IT WASN'T CLEAR TO MERGE ONTO THE HIGHWAY I HAD BARELY ANY BRAKE! THANKFULLY THE CAR IN FRONT OF ME WAS ABLE TO MERGE OR I WOULD HAVE HIT HIM. AFTER THAT I HAD A VERY SOFT BRAKE PEDAL. LEFT IT IN A PARKING LOT UNTIL AFTER WORK. SO HOURS LATER, THE BRAKES SEEMED FINE. BUT I DIDN'T TRUST IT. HAD IT TOWED AND FORD TOLD ME IT WAS THE ABS HCU AND ECU AND THAT THEY ARE KNOWN FOR THIS PROBLEM. ESPECIALLY AFTER TRAVELING ON A ROUGH ROADWAY. I HAD TO GO BACK TO THE ROAD THE NEXT DAY BECAUSE I COULDN'T REMEMBER IT BEING A ROUGH ROAD. THEN I SAW THE TWO CONSECUTIVE MANHOLE COVERS. I RAN THEM OVER IN MY HUSBANDS TRUCK AND SURE ENOUGH, EVEN HIS TRUCK JOLTED FROM THEM, ENOUGH FOR THE ABS TO ENGAGE. THIS IS A HORRIBLE ISSUE AND I'M AMAZED THAT FORD HAS NOT MADE IT A RECALL YET! WHAT WILL IT TAKE!? THE REPAIR WAS QUITE EXPENSIVE. AND I WAS OUT OF A CAR FOR TWO WHOLE WEEKS! IT TOOK ALMOST A WEEK FOR THE PART TO COME IN. NOT SURE IF THAT WAS THE DEALERS BS OR FORD NOT HAVING THE PARTS READILY AVAILABLE FOR AN ISSUE THEY ALREADY KNOW EXISTS. THIS HAS NOT BEEN MY FIRST FORD PRODUCT BUT IT SURE MAY BE MY LAST!
REAR PASSENGER SIDE TAIL LIGHT STAYS ILLUMINATED EVEN WHILE BRAKE PADDLE IS ENGAGED... BASICALLY I HAVE NO BRAKE LIGHTS... ALSO FUEL RECALLS STILL HASNT BEEN DONE ON MY VEHICLE.
THE CAR WAS INSIDE AN ATTACHED GARAGE WITH CHILDREN BUCKLED INTO THEIR CARSEATS. MY HUSBAND WAS IN THE DRIVER SEAT. I WAS STANDING OUTSIDE THE CAR WAVING BYE TO THE KIDS. WHEN MY HUSBAND STARTED THE CAR, WE HEARD AN ODD SOUND, THEN SAW SMOKE AND FLAME COMING FROM BETWEEN THE CARSEATS. WE GOT THE KIDS OUT, AND I CALLED 911 WHILE MY HUSBAND POPPED THE TRUNK AND PUT THE GARDEN HOSE ON THE FLAMES. THE HYBRID BATTERY WAS ON FIRE. WHEN FIREFIGHTERS ARRIVED, THEY SPRAYED FIRE RETARDANT FOAM ON THE CAR AND PUSHED IT OUT OF THE GARAGE. THE FIRE BURNED THROUGH THE BACK SEAT ON THE PASSENGER SIDE. THE CARSEAT MY SON HAD BEEN SITTING IN WAS BURNED THROUGH AS WELL.
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER WHILE DRIVING HIGHWAY SPEEDS. THE ENGINE STALLED AND THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS SCHEDULED FOR AN APPOINTMENT WITH THE DEALER. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS INCLUDED IN A CUSTOMER SERVICE PROGRAM CONCERNING THE ELECTRIC THROTTLE BODY REPLACEMENT. THE CONTACT WAS UNCERTAIN IF THE VOLUNTARY SERVICE CAMPAIGN FROM THE MANUFACTURER WOULD PROVIDE A SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
ELECTRONIC THROTTLE BODY (ETB) INDICATOR IS ILLUMINATED. I HAVE A SUDDEN LOSS OF POWER WHILE DRIVING, MY ACCELERATOR STOPS WORKING OR HAS EXTREMELY LIMITED POWER, AND MY ENGINE IDLES ROUGHLY.
TOOK CAR IN TO FORD DEALER FOR SERVICING PER RECALL 15S34 ON 4/27/16. DEALER NOTIFIED ME THAT BRAKE LIGHTS ARE; "....STUCK ON WHEN PARKING LIGHTS OR HEADLIGHTS ARE ON -- THEY WORK IF HEADLIGHTS ARE OFF ....". (SEE NOUGHTON FORD AURORA, CO INVOICE # FOCS418452). THIS IS A HAZARD!!!!!
JERSEY CITY FORD SERVICE DEPART REPORTS THE HYBRID HARNESS BURNT OUT AND KILLED MY BATTERY. $900 FOR THE HARNESS, $185 FOR THE 84 MONTH BATTERY. THE CAR IS 5 YEARS OLD AND I'M REPLACING THE HARNESS? THE VEHICLE WAS STATIONARY IN A CAR PORT. WHEN I TRIED STARTING THE CAR THE PATS SYSTEM ACTIVATED, THE CAR WOULD NOT START. IT WAS TOWED TO THE DEALERSHIP AND THEY CALLED TODAY, THE HYBRID HARNESS AS TO BE SHIPPED FROM DETROIT. THIS PART SHOULD NOT HAVE FAILED UNDER ANY NORMAL USE....EVER. IF I HAD BEEN DRIVING WHEN IT FAILED I WOULD HAVE LOST ALL POWER, STEERING, BRAKES, AND ABILITY TO CONTROL THE CAR.
A FEW MONTHS AGO, THE SPEAKER FOR THE REAR PARKING AID AND CROSS-TRAFFIC WARNING SYSTEM BECAME MUFFLED, FOLLOWED BY RANDOM FLASHING OF TWO DASH WARNING LIGHTS READING CHECK REAR PARK AID AND CROSS TRAFFIC SYSTEM FAULT. THE BASIC WARNING SYSTEMS STILL FUNCTIONED. AT A SERVICE VISIT TO MY FORD DEALER, THE COMPUTER CODES WERE READ AND SYSTEM REBOOT WAS PERFORMED. AS THE DEALER INVOICE STATES, IF LIGHT COMES BACK ON WILL NEED PARKING AID MODULE AND SPEAKER $567.00 PLUS TAX. DRIVING AWAY FROM THE DEALER THAT DAY, THE WARNING LIGHTS DID COME BACK ON, AND A WEEK LATER, THE TWO SYSTEMS STOPPED WORKING ALTOGETHER, LEAVING JUST THE CONSTANT BACK AND FORTH OF THE TWO WARNING LIGHTS. (THESE WARNING LIGHTS ALSO NEGATE THE DASHBOARDS COOLANT TEMPERATURE GAUGE.) A CALL TO THE FORD CUSTOMER RELATIONSHIP CENTER CONFIRMED THAT NO RECALLS WERE ACTIVE FOR THIS PROBLEM, AND AS I KNEW, THE CAR WAS OUT OF WARRANTY.
THE TAIL LIGHT ASSEMBLY BURNED OUT AFTER AN UNUSUALLY SHORT PERIOD OF TIME, THEY ARE LED TYPE AND LASTED ONLY 5 YEARS. LED'S WITH THIS SHORT LIFE SPAN SHOULD BE CONSIDERED DEFECTIVE AS THERE ARE NUMEROUS INCIDENTS BEING REPORTED ABOUT THIS PROBLEM. *TR
Showing 1–20 of 50 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026