There are 2 stored owner reports matching the visibility & wipers leading-label group for the 2010 Mercury Milan in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 2 of 2 matching reports.
Open the full vehicle complaint log (all categories)The contact owns a 2010 Mercury Milan. The contact stated while driving at an undisclosed speed, the A/C fan was turned off and failed to turn back on. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the HVAC blower motor had failed and needed to be replaced. The vehicle was repaired. The dealer and the manufacturer were notified of the failure and the contact was advised to call the NHTSA Hotline. The contact was provided a case number. The failure mileage was approximately 170,000.
VEHICLE HAS 45,874 MILES ON IT TODAY. SUNROOF IS NOT WORKING SO I HAD LOCAL FORD DEALER CHECK OUT THE PROBLEM. SERVICE TECH REPORTS "FOUND CHUNKS OF BRACKETS LAYING IN THE TRACK ASSEMBLY. REC REPLACING SUNROOF TRACK. TRACK IS NOT SECURED PROPERLY WITH THE GLASS DUE TO THE DAMAGE IN THE TRACK ASSEMBLY. MAY NOT BE SAFE TO DRIVE. THERE IS ALSO THE POSSIBILITY OF TRACK LEAKING WATER." THE PROBLEM OCCURRED DURING NORMAL OPERATION AND IF THERE IS A SAFETY CONCERN AS THE FORD TECHNICIAN STATED, THEN I FEEL FORD SHOULD COVER THE COST OF THE REPAIR. THIS SHOULD NOT HAPPEN, ESPECIALLY ON A VEHICLE WITH SUCH LOW MILEAGE. THE FORD SERVICE ADVISOR QUOTED A REPAIR COST OF $2020.00 AND EVEN HE SAID THE COST IS OUTRAGEOUS.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.