There are 9 owner-reported suspension complaints for the 2004 Nissan Questin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
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TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL SCRAPING NOISE HEARD FROM THE FRONT END OF THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE CALIPER, BRAKES, ROTORS, FRONT BRAKE, FRONT DRIVER'S SIDE WHEEL BEARING, PASSENGER'S SIDE LOWER CONTROL ARM, AND THE FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 114,000. UPDATED 06/15/16*LJ
THERE IS A LOUD, ANNOYING AND DANGEROUS RATTLING SOUND COMING FROM THE MOTOR. BASED ON WHAT SEEMS LIKE HUNDREDS OF THOUSANDS OF COMPLAINTS AND MANY OPINIONS FROM VERY EXPERIENCED MECHANICS, IT IS THE TIMING CHAIN - THE WHOLE THING- FROM THE CHAIN, TENSIONERS AND EVERYTHING ASSOCIATED WITH THE ENTIRE TIMING CHAIN MECHANISM. THIS IS ABSURDLY ANNOYING, EXTREMELY DANGEROUS AND OUTRAGEOUSLY LABOR INTENSIVE AND EXPENSIVE TO FIX. I, LIKE SO MANY OTHERS OUT THERE, PUT MY FAMILY IN THIS VEHICLE ON A DAILY BASIS AND HAVE TO WONDER JUST HOW SAFE THIS THING IS. WHAT HAPPENS IF THE CHAIN BREAKS? WHAT HAPPENS IF IT BREAKS WHILE ON A MAJOR HIGHWAY? I JUST HAD MY FAMILY TO FLORIDA THIS SUMMER - CAN'T IMAGINE THAT SCENARIO. OBVIOUSLY, THIS PROBLEM EXISTS ABSOLUTELY EVERYWHERE WITH THIS VEHICLE. *TR
AT ONLY 85,000 MILES BOTH FRONT CONTROL ARMS NEEDED TO BE REPLACED. CAUSE OF FAILURE - THE FRONT STRUTS HAD WORN OUT, ONCE THEY WORE OUT THEY PLACED ADDITIONAL STRESS ON THE CONTROL ARMS WHICH FAILED. TOTAL BILL JUST $1,783.00. THE DEALERSHIP DID NOT SEE THIS WHEN THEY REPLACED THE BRAKES APPROX 3 WEEKS PRIOR. WE NOTICED IT, BECAUSE THE FRONT END STARTED MAKING A CRUNCHING NOISE WHEN THE BRAKES WERE APPLIED, AND I THOUGHT IT HAD TO DO WITH THE BRAKES THAT WERE JUST REPLACED. *TR
WE BOUGHT OUR QUEST USED FROM A HONDA DEALERSHIP IN DECEMBER 2008. WE WERE TOLD IT WAS IN VERY GOOD CONDITION. THE ELECTRIC DOORS DO NOT ALWAYS OPEN OR CLOSE WHEN WE WANT THEM TO... THEY SEEM TO HAVE A MIND OF THEIR OWN. THE PASSENGER AIRBAGS TURN THEMSELVES ON AND OFF. AFTER ONLY DRIVING IT FOR A FEW MONTHS, THE FRONT END STARTED POPPING WHEN WE WOULD TURN A CORNER. WE CHECKED THE LOWER BALL JOINTS, BEING AS THIS IS A TYPICAL CHARACTERISTIC. THERE WAS NO PROBLEM WITH THEM. WE CONTINUED TO DRIVE IT. ABOUT 3 MONTHS AGO, THE VAN STARTED SHAKING REAL BAD WHEN WE WOULD BRAKE, AND THE FRONT TIRES STARTED LIFTING TREAD. WE TOOK THE VAN TO A MECHANIC TO CHECK THE ALIGNMENT AND SOURCE OF SHAKING. HE TOLD US THE ALIGNMENT WAS FINE... NO ADJUSTMENTS WERE NEEDED. HE SAID THE POPPING WAS THE BALL JOINTS. WE BOUGHT TWO NEW BALL JOINTS, AND UPON REMOVING THE CONTROL ARM AND BALL JOINT ASSEMBLY, WE REALIZED THE PROBLEM WAS IN THE REAR BUSHING OF THE FRONT CONTROL ARM, NOT THE BALL JOINT. THE RUBBER IS ROTTED OUT. YOU CAN NOT SEE THIS PROBLEM UNTIL YOU REMOVE THE WHOLE ARM. I WAS TOLD I HAD TO HIT A CURB REALLY HARD TO BREAK THESE, BUT HAVE NOT HIT ANY CURBS HARD EVER IN THIS VAN. I FEEL THE DEALER SHOULD HAVE TO FIX THIS, SINCE I HAVE NOTICED THIS IS AN EXTREMEMLY REOCCURING PROBLEM WITH THIS YEAR/MAKE/MODEL. UPON REPLACING THE TIRES, THE NEW ONES TREADS ARE LIFTING. THEY WERE REPLACED 6 WEEKS AGO. *TR
I HAVE A HARMONIC VIBRATION FELT THROUGH THE STEERING WHEEL ON MY 04 QUEST S. OVER LONG DISTANCES, THE SHAKING CAUSES NUMBNESS OF THE HANDS. THE DEALER HAS ATTEMPTED TO RESOLVE THE PROBLEM THREE TIMES BEFORE ULTIMATELY DECLARING THAT THIS IS THE NORMAL OPERATING CONDITION OF THE VEHICLE. I BELIEVE THAT THIS IS COMPLETELY UNACCEPTABLE. THIS IS A LOG OF WHAT WAS DONE TO RESOLVE THE ISSUE: MONTH 22 IN SERVICE: 28-JUN-05 @ 29,972 MILES - REPLACED ALL FOUR GOODYEAR EAGLE LS 225/65R16 TIRES AS PER DEALER RECOMMENDATION. REASON: WORN. (PART# OETIR-06482). THIS IS WHEN THE SHIMMY EFFECT BECAME OBVIOUS. THE PROBLEM WAS REPORTED TO THE DEALER. MONTH 23 IN SERVICE: 15-AUG-05 @ 32,305 MILES - RE BALANCED ALL 4 TIRES. NO EFFECT. MONTH 23 IN SERVICE: 22-AUG-05 @ 32,727 MILES - REPLACED FRONT TWO TIRES. TIRES ROAD FORCE BALANCED. NO EFFECT. MONTH 24 IN SERVICE: 7-SEP-05 @ 33,101 MILES - RE BALANCED ALL WHEELS AND CHECKED ROAD FORCE. CHECKED FRONT HUB RUNOUT. ADJUSTED STEERING RACK FORCE. CLEANED ALL MATING SURFACES BETWEEN HUB AND ROTOR AND ROTOR AND WHEEL. DEALER CLAIMS ROAD TESTED OK. NO EFFECT. MONTH 25 IN SERVICE: 28-SEP-05 @ 33,985 MILES - ROAD TEST. DEALER STATES NORMAL OPERATING CONDITION FOR VEHICLE. I HAVE REPORTED THE ISSUE TO NISSAN CONSUMER AFFAIRS (CASE # 5066744) BUT THEY REFUSE TO ACCEPT RESPONSIBILITY FOR THE ISSUE BY STATING THAT IT IS A NORMAL OPERATING CONDITION. *NM
2004 NISSAN QUEST SL WITH CONSTANT STEERING WHEEL VIBRATION FROM FRONT WHEELS WHEN DRIVING 60+MPH. ALL 4 TIRES HAVE BEEN BALANCED BY A NISSAN DEALER 3 TIMES AND THE PROBLEM STILL EXIST. THE TIRE PRESSURE IS CHECKED TO BE FINE, AND PROBLEM IS STILL OCCURRING. *JB
WHILE DRIVING 45 MPH, THE CONSUMER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT OF THE VEHICLE. SUDDENLY, THE VEHICLE VIBRATED UNCONTROLLABLY. *JB
I BOUGHT MY VEHICLE IN DEALER NEW NISSAN QUEST 2004, AND SINCE I BOUGHT HAD THE PROBLEM WHEN YOU STOP AND YOU TRY TO ACCELERATE THE TRANSMISSION STOCK WHEN I KEEP PRESS THE GAS ACCELERATE AFTER THE 40 MPH THE CAR START TO RESPOND REALLY SLOWLY. WHEN I DROP THE CAR TO SERVICE IN THE DEALER THE SERVICE PEOPLE SAID IS THIS PROBLEM DONT OCURR ALL THE TIME ITS VERY DIFFICULT TO IDENTIFY WHAT HAPPEN. THE LAST TIME HAPPEN MY CAR WENT TO DEALER IN TOWER BECAUSE DONT WANT TO RUN. ANOTHER PROBLEM IS VIBRATION IN FRONT WHEN I DRIVING I FEEL VIBRATION IN ALL THE FRONT AND WHEN I GOING TO STOP ITS MORE VIBRATION AND FEELING TERRIBLE. THE DEALER BALANCE MI TIRE 6 TIMES ALL READY IN ONE YEAR AND ALIGMENT AND ROTATE. I THINK ITS NO NORMAL THIS PROBLEM.*AK
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026