2017 Ram 2500

The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The contact stated that the cruise control function became inoperable after warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available and informed the contact that parts were available for the 3500 series vehicles. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 117,000.

This CHEAP fix is abhorrent! It calls for welding an adjustable part of the steering linkage rendering it non- adjustable when having the front end aligned in the future. Not to mention the effect of welding, potentially causing a problem with the integrity of the metal. The correct fix for this SAFETY issue is to REPLACE this steering linkage component, the entire Drag Link! NOT do a "back yard, shade tree mechanic" weld job on the steering linkage of all things! I am appalled that NHTSA approved such a thing. PLEASE revisit this issue and do the right thing. Require Chrysler (FCA US LLC) to REPLACE this defective part with the proper part. Note.... Chrysler is not welding the nuts on the drag links on trucks coming off the assembly line! They are coming off with proper, safe, adjustable drag links! I contacted FCA and they said they cannot redo the recall because it's out of the window to get it repaired again. This is not a safe fix. The recall says after this welding, the vehicle can still get a proper alignment from dealer, which is not true. I contacted the dealer and they said I should contact FCA, but that sent me back to my original issue. I can't get an alignment even though the recall fix says I can. I dealer refuses to do it. I bought this truck used from the dealer and they wouldn't fix it at the time either. I pull a fifth wheel trailer with my truck and I need an alignment. This recall weld fix is just not right, a cheap fix for a long-term problem and very unsafe. Please help and please point me in the right direction. Thank you

My 2017 Ram 2500, 6.4L Hemi experiences warning lights which I'm told is caused by intermittent PCM failure. I'm told this can cause the truck to stall while in motion, refuse to start, or enter "limp mode". This amounts to a possible unsafe condition that can put myself and passengers at risk of property damage, bodily injury or worse. I brought the truck to Priority Automotive of Westerly, LLC on March 9, 2026 for diagnosis. Their diagnosis (attached) recommended replacing the PCM to correct (possibly), "...intermittent internal short(s)". Cost of the repair is $2,012.42. Subsequently, I contacted customer care at Stellantis (866-726-4636) and was given Case #[XXX]. I was told to make an appointment at the aforementioned dealership and call them the day before the appointment, so they could send a representative to the dealership for examination. I did exactly that to no avail. No one from Stellantis even contacted the dealership on the appointment date. I called them to find out what happened, only to find out (from a supervisor) that they are not offering assistance in the matter. Additionally, the truck is currently under recall #C4B/NHTSA 24V-896 (PCM related) and, to-date, I'm told the part is still not available after more than a year since the recall. I've owned Dodge Rams for over 27 years and find the situation unsafe and totally unacceptable. I'm also aware that many other owners of the 2017 Ram 2500 6.4L experience PCM/ECM issues, causing no-start conditions or stalling, and have reported them alongside braking system complaints. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Nov 27, 2024 Manufacturer Recall Number: C4B - NHTSA Recall Number: 24V-896 Recall Status: Recall Incomplete, remedy not yet available from RAM dealer as they say the parts are still not available to remedy this safety recall for my vehicle. How much longer do i have to wait for this to be fixed? It has been 1 year and 3 months now since recall was issued.

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

ABS service light and traction control light keeps coming on. I have taken the vehicle to the dealer only to have the code erased and sent on my way because there is no remedy for this recall. This is unacceptable as a safety recall. Im tired of the light and the dinging coming on constantly plus loosing my abs/ traction control. Mopar needs to do better before someone gets killed!!!

C4B 2017 Ram D2 DD DF DJ DP Hydraulic C / Not Available We are at Risk everyday Yes Confirmed Recall and Problem Yes inspected by Ram Dealer & CarMax The warning lights and the noise constantly goes off and they’ve been happening since a few days after we purchased the vehicle and the dealership that we purchased, the vehicle knew about the problem and never fixed it until this recall which they’re still not fixing for us. I am going to file a lemon lawsuit. Unless they solve this issue. $40,000 Vehicles should not have these issues. The brakes are locking up and almost crashed several times . I can forward the receipt from the dealership, but it’s not letting me upload it on this page.

Hello, I received a recall notice "C7B" from FCA. Checking with my dodge dealer they said it has been completed. Problem is I never had this done. FYI, I have had past problems with this break system and it had been replaced I think 3 time, but no recall had been issued before all this. Anyway I contacted FCA and they now have given me the updated recall notice called C4B with no resolution or repairs and referred me to arbitration.

The contact owns a 2017 Ram 2500. The contact stated that while driving downhill, the brake pedal became inoperable, with the ABS and traction control warning lights illuminated. The contact stated that the brake pedal was depressed and went to the floorboard with a chatter while the brake pedal was depressed. The contact forcefully depressed the brake pedal to stop the vehicle. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, parts were not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 114,000.

The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part for the recall repair was not yet available. The contact stated that the vehicle was taken to the dealer when the recall notification was received; however, the contact was informed that the parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 116,000.

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The hydraulic control unit warning light was illuminated. The local dealer was contacted and confirmed that the manufacturer had not provided a remedy for the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue; the contact attempted to contact the manufacturer; however, the manufacturer was not responding. The contact had not experienced a failure.

At 31,000 mile my horn is no longer working along with my steering wheel controls on the left side of the wheel. Upon researching online it seems these truck have a common issue with clock spring fail. This is concerning because not only does the clock spring provide power to the horn and steering wheel controls, it could also effect the airbag function.

No heat on drivers side due to clogged heater core

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the "Anti-lock Electronic Brake Control Inoperative" message was displayed on the instrument panel. The local dealer was contacted; however, the vehicle was not diagnosed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the part was not yet available. The contact had not experienced a failure.

The recall was issued over a year ago and still no remedy.

HCU issue. My traction control light is on and dealer said some of the 2017 rams were covered but not mine. I looked it up and there was a recall for the HCU’s

I am writing to formally demand that Stellantis replace the drag link assembly on my 2017 Ram 2500 at no cost to me. The welding performed during Safety Recall V06 in 2019 has rendered my vehicle unable to receive proper wheel alignment, creating an ongoing safety issue and causing premature tire wear. Background In 2019, my vehicle was brought to dealer to have Safety Recall V06 performed. The recall procedure involved welding the jam nuts to the adjuster sleeve on the drag link. I was not informed at the time that this welding would permanently prevent future alignment adjustments to the drag link. Approximately three months ago, I purchased new tires for my vehicle. When I took my truck to have a wheel alignment performed, I was informed that the alignment cannot be completed because the drag link jam nuts are welded and cannot be adjusted. The alignment is significantly out of specification, causing uneven tire wear and compromised vehicle handling. Current Situation I contacted Hendricks Ram in Cary NC regarding this issue. The dealership has confirmed that: 1.My vehicle cannot be properly aligned due to the welded drag link 2.Ram/Stellantis is refusing to break the welds and replace with the new adjustable drag link kit 3.I am being asked to pay approximately $2,000 out of pocket to correct a problem that was directly caused by Stellantis's recall repair Legal and Regulatory Basis for This Demand October 2023 TSB Update: Stellantis issued revised Technical Service Bulletin instructions for Recall V06 in October 2023 (RCRIT-19V021-0837). This TSB provides that vehicles should be inspected and, depending on conditions found, either have the nuts permanently welded OR the drag link replaced. My vehicle's alignment is out of specification and cannot be corrected—this clearly qualifies for drag link replacement under the revised procedures.

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were still not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

1. Failure to Address a Safety Recall Promptly When scheduling the appointment, I informed the dealership of an open safety recall (Recall V06, NHTSA 19V-021) involving the steering linkage jam nut (a defect which can cause loss of steering control). This recall is critical for safety, yet I was told on the phone that the dealership “could not work on it yet” due to unspecified changes being made by the manufacturer. Upon arrival, I asked again about this recall. The service advisor stated it would require a separate appointment with a “special mechanic” and thus declined to even inspect the vehicle that day. This is extremely disheartening – a known safety defect (announced in January 2019) remains unaddressed on my truck almost seven years later, and the dealership made no effort to expedite or even evaluate the need for repair. As a loyal Dodge customer, I am very concerned that an authorized dealer would postpone a safety recall inspection, leaving me driving a potentially unsafe vehicle. Safety recalls should be handled with urgency, and I urge Dodge to ensure that this recall (V06) is rectified on my truck immediately. It is unacceptable that I must continue driving with a defect that “can result in a loss of steering control… causing a crash without warning,” according to the recall description I found on your site.

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle, the audible warning chime activated unintendedly, and the ABS and traction control warning lights illuminated. Additionally, during the failure the cruise control feature was inoperable. The failure mileage was 174,000.