Ram · 2500 · 2024
3
Recalls
46
Complaints
-
Not Rated
The 2024 Ram 2500 has 3 recalls and 46 owner-reported complaints on file with NHTSA. Most reported issue: service brakes (10 reports).
Source: NHTSA Public Records · Updated Apr 22, 2026
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy Status
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy Status
Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy Status
Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
i WAS TRAVELING ABOUT 50MPH ON A HIGHWAY AS I WAS APPROACHING VEHICLES STOPPED FOR A TRAFFIC LIGHT I APPLIED MY BRAKES NORMALLY AND THE TRUCK WOULD NOT SLOW DOWN SO I PRESSED ON THE BRAKES AS HARD AS I COULD AND THE CAR JUST CONTINUED FORWARD TILL FINALLY I PLOWED INTO THE REAR OF ANOTHER VEHICLE. I HAD NO BRAKES, THE ABS NEVER KICKED ON OR THE VSC.
At approximately 1750 miles the truck transmission began to shift in lower gears extremely violently. Every time that truck would shift in this manner, it would cause a startle effect and divert my attention away from driving to trying to determine what was going on. I immediately took the truck to my local Ram repair shop where they found metal shavings in the transmission oil pan. They told me I would need a completely new transmission. This is unacceptable with a truck with only 1750 miles on it. The dealership said they would need authorization to replace the transmission and not sure if one would be readily available. This is the fourth time this vehicle will have been at this repair facility. The first three times were for a fault code called Turbo under boost. Way too much downtime for a truck with only 1750 miles. We had to postpone our vacation since this is the only vehicle I own that’s capable of towing our boat and trailer. Because of all these issues, we have not been able to tow the trailer one time with our new truck!!!!!! When I asked the dealership what they thought the problem was they said quality control at the factory and a subpar designed for the product. If Ram doesn’t change the design of this transmission, even with a new transmission installed, I am scared this may happen again and then cause an accident.
The seatbelt retraction system on my truck has been replaced twice on the drivers side and once on the passenger side. The truck only has 40,000miles. The seatbelt retractors don't keep the shoulder strap tight when you move or get the belt first buckled. This can cause an issue if you are to get in an accident when the belt is not tight against your shoulder.
Airbags did not deploy during a significant accident where (self) Dodge Ram 2500 Laramie 2024 truck was involved in 2 front on collisions hitting 2 different vehicles at approx 65 mph (about 5 mins apart) including a 3rd part to the accident with a rear collision by a full speed tractor trailer moving the (dodge) truck about 200 ft. into the 2nd parked vehicle (blue sedan). Dodge truck (self) was not drivable after the initial accident into the chevy truck. No auto breaking and no frontal collision warning (uncertain if they are standard for the trucks or an option) occurred. The vehicle was towed and in a tow lot (is available for inspection). There is a police report and followed up with an ER visit same day. At least 3 vehicles were totaled due to this accident. The initially hit vehicle (white chevy truck) was the cause of the accident.
Spongy brakes, constant pumping of brakes to aid in stoping but check this out! In 4x4 mode Low 4x4 brake failure is almost 90%! I must mash the brakes as the brake peddle falls to the floor, then wait, brace and pray truck comes to come to a stop!!!!
Air bags did not go offin crash
Vehicle was purchased new with 45 miles on the odometer in December 2025. The brakes on the truck do not begin to engage until the brake pedal is depressed greater than 50% of its travel. The initial feedback of the brake pedal within the first 50% of travel is numb with virtually no resistance. While driving the truck from the purchasing dealer in Warrenton, VA to Chicago, IL, I encountered several instanced during medium to heavy traffic where I expected the truck to stop, but the significant vagueness in the pedal turned a routine slow down situation into an emergency/panic stop. After putting ~1200 miles on the truck, it has not gotten better. I am currently waiting to see the results of our other "twin" truck (XXX) that is currently at a local dealership in the [XXX] area. There are no warning lights on and, as of now, the dealership has had the truck for almost 2 weeks with no resolution currently available from the service department, nor the manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle was purchased new with 29 miles on the odometer in December 2025. The brakes on the truck do not begin to engage until the brake pedal is depressed greater than 50% of its travel. The initial feedback of the brake pedal within the first 50% of travel is numb with virtually no resistance. While driving the truck from the purchasing dealer in Warrenton, VA to Chicago, IL, I encountered several instanced during medium to heavy traffic where I expected the truck to stop, but the significant vagueness in the pedal turned a routine slow down situation into an emergency/panic stop. After putting ~600 miles on the truck, it has not gotten better and the truck is currently at a local dealership in the Chicagoland area. There are no warning lights on and, as of now, the dealership has had the truck for almost 2 2 weeks with no resolution currently available from the service department, nor the manufacturer.
Persistent SiriusXM advertising pop-ups appear on vehicle startup and obstruct normal infotainment operation. This creates driver distraction and requires interaction while driving.
Had to stop urgently, and my truck shut off. I had to shift it into park to get it started again. Was in the middle of a 4 lane section of route one traveling with traffic at the time. I was a sitting duck until I could figure out what happened. (I’m a mechanic, if the average person was dealing with this I don’t know if they would have been able to get moving as quickly.) It acted like the torque converter stayed locked while I came to a complete stop stopping the engine at the same time. No shuddering or anything obvious. Engine wasn’t running when I came to a stop. i only noticed because it was abnormally quiet and didn’t move when I stepped on the throttle. I’ve owned this truck since the end of July 2025, it was a brand new left over 2024, currently has around 8,500 miles on it)
The contact owns a 2024 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, but the vehicle failed to respond. The brake pedal was depressed to the floorboard. The brake pedal was soft, but after pumping it, the brake pedal became firm. The contact was unable to haul a trailer because the braking system was not operating properly. The contact stated that the ABS unintendedly engaged when not needed, but failed to function properly when needed. An independent mechanic bled the brake lines. The local dealer was contacted, but stated that the vehicle operated as designed. The vehicle was taken on two occasions to Don Franklin Somerset Chrysler Dodge Jeep RAM Service Center (1147 S. Hwy 27, Somerset, KY 42501), where the mechanic was able to duplicate the failure, but the vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 30,000. The VIN was not available.
October 30, at approximately 8:00 AM MDT. While I was heading to work, I was approaching an intersection with a vehicle in front of me making a left turn in the opposite direction was a vehicle also preparing to make a left turn and as I approached the intersection the vehicle turned in front of me. I fully applied the brakes, and the pedal went to the floor, my truck did not stop or slow down. I ended up striking the vehicle turning in front of me, fortunately at a low speed of approximately 11-12 miles per hour. My vehicle coasted to a stop after which I was able to carefully pull off to the side of the road. My truck was deemed drivable at the time after the accident but I noticed that the pedal is spongy and it took pumping the brakes to get them to apply. I almost had another accident around 10:30 AM, when coming to a stop behind several other vehicles. Again I applied the brakes and they went to the floor. The truck very slowly came to a stop, finally stopping 5 feet from the rear of the car in front of me. This was extremely nerve racking because I thought I was about to have another accident. After talking with my insurance company, they deemed the truck unsafe to drive and had it towed to the repair shop. Additionally, back during a trip to California from September 28 to October 15. We were towing our 2024 East to West Alta Travel Trailer. During the trip I noticed very sporadically the trailer brakes would apply to much or more often appear to not apply the trailer brakes at all. Multiple time I had to use the manual brake booter switch in order to stop the truck. I believe that this issue with the brakes was actually beginning during that trip. I also have done some research and there appears to be several other complaints with the same model year 2024 Ram 2500. When I get my truck back from being repaired I am scarred of it not braking and getting involved in another accident. Something needs to be done before any serious injury or death occurs.
Dealer confimed roller lifter failure on 9/23/25, they replaced the roller lifters, push rods, cam shaft and rocker arms. Within 20 miles of picking up the truckl on 10/11/2025 the same noise the repair was suposed to remedy was back adn the same volume/ intensity as before. The warranty repair did not remedy the issue.
Twice, the seatbelt recoil mechanism has failed. Not only will the seatbelt not self retract, potentially leaving a considerable amount of slack in the seatbelt, but also the seatbelt does not stop when it is pulled quickly, meaning that it doesn't actually do anything in the case of an accident. The original seatbelt on this vehicle did the same thing, and after I had it replaced, the replacement does the same thing, indicating that it is clearly a faulty component at a scale larger than an individual faulty piece.
[XXX] I stopped at a stoplight and was sitting with my foot on the brake. With light still red, vehicle went full throttle and began pushing me into the intersection even though my foot had never left the brake. I shifted to neutral and still redlined. Shifted to park and shut off. Restarted and it went back to normal. Luckily it was early morning and I was in a rural community and light traffic. Went home and called Ram dealership and took truck in that day. They kept it several days. Said was showing a code error; but I reiterated it pushed me into the intersection while I continued to pushed the brake to the floor. They did find an inconsistent reading in throttle and replaced the throttle body. I had hoped that corrected the problem and had no issue until [XXX]. [XXX] Left my farm in morning heading for Kansas City for supplies. Pulled onto shoulder of entrance ramp to doublecheck my route before entering the busy highway and rush hour traffic. As I was sitting there with my foot on the brake - same problem. Throttle redlined and (with my foot on the brake) truck began pushing me off the shoulder and down an embankment. Luckily I was an experienced driver and immediately switched it into park and shut it off. Waited a minute then restarted & no issue. Immediately called dealership back and took it in. They tested for a couple days but said it wasn’t showing ‘a code’ so there was really nothing they could do. I said this is huge safety risk to all & both incidents c hold have easily been lethal. They said they sent inquiry to ram but heard nothing. Said I needed to reach out to ram; which I did. I’ve heard nothing other than they assigned a case number & said ‘someone will call’. Every time I use the truck is a huge risk. It’s happened twice in less than 90 days - it will happen again. I need your help, please. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The truck is currently exhibiting a loud metal tapping/ slapping/ ticking noise when driving from the engine. It is loud enough it can be heard over road/ wind noise, it can also be heard in high idle situations. The truck has been to the dealer where it was purchased and they refused to research the issue because of a current RAM service bulletin that the noise is “under investigation”. It has 6,000 miles and the noise started immediately after the first oil change.
I have had more than one failure, but this is the worst. The problem occurs, I believe, when RAM does an update to their uconnect system, something they do often and without warning. Strange and unexpected things happen when they do. In this instance, I had just started on a trip and was on the highway going about 65 mph. I had the cruise control on that brakes automatically when a something is in the way or you approach a slower car. Suddenly, the cruise control shut off and warning lights came on that the front collision system had failed, the anti-lock brakes had failed and more. Also the check engine light came on. I am not sure what all but it lit up the dash. I thought something terrible was happening and pulled over. Everything started working again after about a minute. None of these warnings were real. I checked somewhere, don't recall, and found it was at the same time an update occurred. There are false warnings and issues nearly every time an update happens while I'm driving. I only drive my vehicle about once a week, so something happens nearly every time I drive. This seems to me to be a serious safety issue. Were my anti-lock brakes really unavailable? People might panic or might just start ignoring real warnings. I have read in forums of other people complaining about this as well.
While driving my Ram 2500 completely shut off just like I had hit the engine stop button. Luckily, I was traveling at a low speed at the time, so I was able to coast to a complete stop, put the truck in park on the side of the road. I was then able to restart the vehicle and resume driving without any more issues.
The contact owns a 2024 RAM 2500. The contact stated that upon entering the vehicle and buckling the driver's side seat belt, the seat belt failed to retract as needed and was lying limp across the torso. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the seat belt retractor had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Lifters are failing with 31,000 miles. There are thousands of these trucks with less than 30,000 miles on there second or third set of lifters. I took the truck to Allen Samuels Dodge in Aransas pass Texas for a loud rattling kept the truck several days couldn’t figure it out. I recorded a video of the banging inside the engine they kept the truck 5 days or so gave me a letter saying it’s under investigation and I should call Ram about the lifters. Called Ram they said call the dealer or take it to another dealer. Service guy was like yeah the lifters are failing left n right and locking up the engine. The grid heater bolt is burning off and falling into the number 6 piston on these trucks locking up the engine. I have numerous screen shots from several Ram 2500 groups where people are getting new engines just for it to fail in 3000 miles. I’ve got a 70k truck I’m afraid to drive worried it’s going to rattle apart and lock up the engine while driving down the highway. I can screen shot way more complaints. There’s even someone who started a data base in online forums to record complaints. The transmissions are failing in these 2018-2024 Ram 2500 6.7 Cummins and the gas version to. It’s ridiculous
Showing 1–20 of 25 complaints
The 2024 Ram 2500 has 3 recalls recorded by NHTSA.
NHTSA has received 46 owner-reported complaints for the 2024 Ram 2500.
NHTSA has not published a safety rating for the 2024 Ram 2500.
The most commonly reported complaint categories for the 2024 Ram 2500 are service brakes (10 reports), electrical system (6 reports), engine (6 reports).
Yes. NHTSA has 3 recalls on record for the 2024 Ram 2500. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.