Ram · ProMaster · 2024
5
Recalls
6
Complaints
-
Not Rated
The 2024 Ram ProMaster has 5 recalls and 6 owner-reported complaints on file with NHTSA. Most reported issue: structure,unknown or other (1 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
The 2024 Ram ProMaster page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is structure,unknown or other with 1 reported complaint.
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Remedy Status
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Remedy Status
Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January and March 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
Chrysler (FCA US, LLC) is recalling certain 2024-2025 Ram ProMaster battery electric (BEV) vehicles. The electric drive module software may not effectively manage torque, which can result in a loss of drive power.
Remedy Status
Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed October 30, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 98C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Remedy Status
Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."
Remedy Status
Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
The contact owns a 2024 Ram Promaster 2500. The contact stated that while driving at 30-35 MPH, the steering wheel was difficult to turn to the right direction. The contact stated that the power steering failed to function as designed. No warning lights were illuminated. The loca...
Preview excerpt
Vehicle is overheating without gauges showing a problem. Had a mechanic check it out and the cooling fans are not working. I have seen there is a recall for this problem, but my VIN is not listed. This is a known problem, but RAM needs to widen their scope of vehicles that are...
Preview excerpt
The contact's son owns a 2024 Ram Promaster 2500. While the owner was driving approximately 55-60 MPH, the front passenger's side rearview mirror closed independently, reducing the driver's ability to see the roadway. The vehicle was not diagnosed or repaired. The dealer and the ...
Preview excerpt
On 3 separate occasions between August 20 2025 to October 1 2025 and on one occasion in January 2026, while driving at highway speed, the drivers console and information display on the dash of the vehicle completely stopped responding and went dark. At that moment there was no i...
Preview excerpt
On Thursday, [XXX], I took my vehicle to the authorized dealership Alberic Chrysler Jeep Dodge, located on Kennedy Avenue in San Juan, Puerto Rico, for routine maintenance. While handling the vehicle, the service personnel lifted it using the shop's lift equipment, raising it all...
Preview excerpt
While driving down the interstate, the vehicle shut off completely without warning. I had to put it in park and quickly turn it back on. It drove for a few hundred miles and did it again. Then, at miles 9769 and 9980 it did it again. 4 times in less than 10,000 miles on the vehic...
Preview excerpt
Showing 6 recent complaints from 6 total
View Full Complaint LogThe strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2024 Ram models. That sequence helps separate one-off year spikes from broader make-wide patterns.
The 2024 Ram ProMaster has 5 recalls recorded by NHTSA.
NHTSA has received 6 owner-reported complaints for the 2024 Ram ProMaster.
NHTSA has not published a safety rating for the 2024 Ram ProMaster.
The most commonly reported complaint categories for the 2024 Ram ProMaster are structure,unknown or other (1 reports), electrical system,unknown or other,engine (1 reports), steering (1 reports).
Yes. NHTSA has 5 recalls on record for the 2024 Ram ProMaster. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.