NHTSA Campaign Number
23V854000
STRUCTURE:BODY:ROOF AND PILLARS
Reported to NHTSA: December 15, 2023
Key Takeaways
- Recall 23V854000 currently maps to 26 tracked vehicle-year pages across 1 make.
- This page summarizes the official defect description, safety consequence, and remedy text published by NHTSA for this campaign.
- This is a campaign-level lookup, not a VIN-level clearance result. Use a VIN lookup before assuming your specific vehicle is still open.
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Safety Consequence
A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
What This Recall Page Shows
This page summarizes a single NHTSA recall campaign, including the defect description, safety consequence, and manufacturer's remedy. The affected vehicles listed below are the make/model/year combinations tracked in our database — this is not a VIN-specific result. To check whether your individual vehicle is covered by this recall, enter your 17-digit VIN at nhtsa.gov/recalls. Click any vehicle below to view its full safety profile.
Affected Vehicles (26)
| Year | Make | Model |
|---|---|---|
| 2015 | Mercedes-Benz | C-Class |
| 2016 | Mercedes-Benz | C-Class |
| 2017 | Mercedes-Benz | C-Class |
| 2018 | Mercedes-Benz | C-Class |
| 2019 | Mercedes-Benz | C-Class |
| 2020 | Mercedes-Benz | C-Class |
| 2014 | Mercedes-Benz | CLA-Class |
| 2015 | Mercedes-Benz | CLA-Class |
| 2016 | Mercedes-Benz | CLA-Class |
| 2017 | Mercedes-Benz | CLA-Class |
| 2018 | Mercedes-Benz | CLA-Class |
| 2019 | Mercedes-Benz | CLA-Class |
| 2015 | Mercedes-Benz | GLA-Class |
| 2016 | Mercedes-Benz | GLA-Class |
| 2017 | Mercedes-Benz | GLA-Class |
| 2018 | Mercedes-Benz | GLA-Class |
| 2019 | Mercedes-Benz | GLA-Class |
| 2016 | Mercedes-Benz | GLC-Class |
| 2017 | Mercedes-Benz | GLC-Class |
| 2018 | Mercedes-Benz | GLC-Class |
| 2019 | Mercedes-Benz | GLC-Class |
| 2020 | Mercedes-Benz | GLC-Class |
| 2014 | Mercedes-Benz | S-Class |
| 2015 | Mercedes-Benz | S-Class |
| 2016 | Mercedes-Benz | S-Class |
| 2017 | Mercedes-Benz | S-Class |
Browse Affected Vehicles
Affected Models
Affected Make + Year Views
Related Body & Structure Campaigns
These campaigns share the same broad recall component family, so they are useful if you want to compare how similar issue types appeared across other vehicles and time periods.
This recall information is from NHTSA campaign 23V854000. This site is not affiliated with NHTSA. Contact your dealer or call NHTSA's Vehicle Safety Hotline at 1-888-327-4236 for more information.
Data synced from NHTSA on May 4, 2026