Toyota · Sienna · 2020
2020 Toyota Sienna
2
Recalls
34
Complaints
5/5
Safety Rating
The 2020 Toyota Sienna has 2 recalls and 34 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: unknown or other (4 reports).
Source: NHTSA Public Records · Updated Apr 29, 2026
Research Context
The 2020 Toyota Sienna page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is unknown or other with 4 reported complaints.
Best Research Moves
- Use the complaint log to understand what owners were actually reporting instead of relying only on the raw complaint total.
- Review the recall section even if the total is smaller, because a limited number of recalls can still point to meaningful safety actions.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2020 Toyota Sienna currently shows 2 NHTSA recalls listed on this page and 34 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 5/5 overall NHTSA safety rating.
- The most frequently reported complaint categories on this page are unknown or other (4), power train (4), fuel/propulsion system (4).
- Vehicle
- 2020 Toyota Sienna
- Recalls
- 2
- Complaints
- 34
- Safety Rating
- 5/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
14.0% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: StandardLane Departure Warning: Standard
Recall Notices
NHTSANHTSA ID: 20V682000November 04, 2020
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Remedy Status
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
NHTSA ID: 19V532000July 16, 2019
STEERING
Braun Corporation (Braun) is recalling certain modified 2017-2020 Toyota Sienna vehicles. The steering shaft extensions may have been improperly manufactured, possibly causing the extensions to fracture.
Remedy Status
Braun has notified owners, and dealers will replace the steering shaft extensions, free of charge. The recall began July 25, 2019. Owners may contact Braun customer service at 1-800-488-0359.
Owner Complaints
34 totalUNKNOWN OR OTHER
Apr 11, 2026
cable broke on sliding door and unable to open or access cabin on that side. turned off power to door and still unable to force door open making it difficult to unlatch car seat on that side. safety hazard in accident or rollover
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Apr 1, 2026
The vehicle is a 2020 Toyota Sienna. While driving, the engine suddenly shut off without warning, creating a dangerous situation and loss of power. This occurred while transporting children, increasing the safety risk. A mechanic inspected the vehicle and diagnosed a failure o...
Preview excerpt
STRUCTURE
Oct 10, 2025
The power sliding door assembly failed, and the driver side rear sliding door was bound shut, and could not be opened. Disabling the power door system did not resolve the issue. The cable for the power door mechanism was hanging below the rear vent windows; but for some reason ...
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POWER TRAIN
Aug 2, 2025
A catastrophic failed automatic transmission; UA80E of Toyota Sienna 2020 at 85,000 miles. It occurred while I've been driving downhill. No warning lights, not overheating, no diagnostic ODB code, no other indications prior to the failure. Failure created a substantial safety r...
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POWER TRAIN
May 12, 2025
"I've owned the vehicle for five years, and recently I started hearing a whining noise coming from the transmission. After doing some research, I discovered that I'm not alone in experiencing this issue. The dealer told me that the transmission itself is the problem and recommend...
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ELECTRICAL SYSTEM
Sep 1, 2024
The contact owns a 2020 Toyota Sienna. The contact stated that while his wife was driving at an undisclosed speed, the pre collision, lane assist, and air bag warning lights illuminated on the instrument panel. The vehicle was taken to a dealer and a fuse in the ECU (Electronic C...
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VISIBILITY
Aug 29, 2024
In August of 2024, we noticed the drivers side rear view mirror had come loose from it's external housing and was only tethered by wiring that was for mirror movement, defrosting and blind spot awareness. In order for it to be safe to use, we had to duct tape it so that it would...
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STRUCTURE
Aug 11, 2024
Hinge rust on fuel door causing it to break and not let rear passenger door auto open (because switch won't make up) hinge is very weakly built
UNKNOWN OR OTHER
Jun 28, 2024
Sun roof leaking or clogging causing water to get inside vehicle. Causing extensive damages and malfunctions
STRUCTURE
Jan 4, 2024
The passenger side rear door unlocked and opened by itself in the middle of the night, no warning messages were given previously, doors were locked that night. Keys were not accidentally pressed on. It seems that others have had similar problems with Toyota Siennas in the past as...
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Showing 10 recent complaints from 34 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2020 Toyota models. That sequence helps separate one-off year spikes from broader make-wide patterns.
More Toyota Sienna Years
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Frequently Asked Questions
How many recalls does the 2020 Toyota Sienna have?
The 2020 Toyota Sienna has 2 recalls recorded by NHTSA.
How many complaints have been filed for the 2020 Toyota Sienna?
NHTSA has received 34 owner-reported complaints for the 2020 Toyota Sienna.
What is the NHTSA safety rating for the 2020 Toyota Sienna?
The 2020 Toyota Sienna received an overall safety rating of 5 out of 5 stars from NHTSA.
What are the most common problems with the 2020 Toyota Sienna?
The most commonly reported complaint categories for the 2020 Toyota Sienna are unknown or other (4 reports), power train (4 reports), fuel/propulsion system (4 reports).
Does the 2020 Toyota Sienna have any recalls?
Yes. NHTSA has 2 recalls on record for the 2020 Toyota Sienna. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Check Another Vehicle
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.