2020 Toyota RAV4

The powered liftgate hinge is cracking and coming off the body of the car. Now the trunk/liftgate will not close. This is now a safety concern as I’m afraid the other hinge is becoming overloaded and the entire thing could separate off from the car. This seems to be a common issue with my model and year. No warning of this. All of a sudden I could not close my trunk.

Sudden and complete failure of the water pump causing an explosion of the part. While traveling down the interstate, put lives in danger due to sudden jolt and rapid deceleration. Recently brought the vehicle in to correct recall on the engine coolant bypass valve. Issue with the bypass valve hastened the deterioration of the water pump to the point of failure. Told by mechanic that this is a known issue that just happens with Toyota’s. If this is a known issue, then it seems to me there should be another recall on the water pump. Plastic parts with highly corrosive liquids at high temps do not mix. Toyota needs to fix this costly issue.

The contact owns a 2020 Toyota Rav4. The contact stated while driving 40 MPH, the message "Air Bag Fault" was displayed. An independent mechanic was contacted. The vehicle was taken to the independent mechanic to be diagnosed, and it was determined that the air bag needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and filed a case. The approximate failure mileage was 110,000.

Engine maintenance light came on. Many others are reporting the same problem. Coolant bypass hose or valve.

The contact owns a 2020 Toyota Rav4. The vehicle was previously taken to a dealer for maintenance, and it was discovered that there was an oil leak underneath the vehicle. The contact stated that the transmission was shifting roughly while driving. The vehicle was driven to a local dealer, where it was diagnosed with transmission failure. There were metal fragments found in the transmission fluid. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 133,000.

Rear middle seatbelt sensor keeps going off when driving.

The contact owns a 2020 Toyota Rav4. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with an electronic power steering module failure. The contact was advised to take the vehicle to the dealer. The contact was informed of an unknown recall; however, the VIN was not associated with the recall. The vehicle was not inspected. The contact was provided a diagnostic test fee, and the contact declined. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the repair was not covered under the recall. The failure mileage was approximately 133,255.

I am submitting this complaint regarding a structural failure of the rear liftgate hinges on my 2020 Toyota RAV4 XLE. The liftgate began opening and closing crooked, and I noticed the door was no longer aligned evenly. After inspection by Toyota dealership, I was informed that the metal hinges attached to the liftgate and body are cracked and must be replaced. This failure is not the result of an accident, misuse, or impact. I have never been in a collision involving the rear of the vehicle. I was told this damage is considered “wear and tear,” so my insurance company declined coverage. The Toyota dealership also declined to cover the repair, stating it is not covered under warranty so I will have to pay out of pocket. However, after researching this issue, I found that many other Toyota RAV4 owners have reported the same hinge cracking and liftgate misalignment problem. This appears to be a widespread manufacturing or design defect rather than normal wear. This is a serious safety concern. If the hinges continue to crack, the liftgate could fail completely and fall, potentially causing injury. The misalignment also prevents the liftgate from opening and closing properly, which affects vehicle safety and usability. I am requesting that NHTSA investigate this issue and consider whether a safety recall or technical service bulletin is necessary to protect drivers and passengers. Thank you for your time and consideration.

The contact owns a 2020 Toyota Rav4. The contact stated that while driving or while the vehicle was parked, there was water leaking from the sunroof. While driving at an undisclosed speed, there was a loud clunking sound coming from the front of the vehicle. The vehicle was taken to the dealer, where it was diagnosed and determined that front alignment was needed, and that the roof rails needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 149,782.

When trying to start my vehicle this morning, the car was having a noticeable issue the minute I turned on the vehicle. It was making some weird noises under the hood, and it was starting to lose power. Then the engine would cut out and a warning would appear on my dash that read, "Engine Stopped, Steering Power Low" Thank God this happened while I was at home. What if this had happened while I was driving down the road, at a red light. I would have been a sitting duck in the middle of the road and would not want to put my kids or I in jeopardy of being hit.

I am writing to formally report a significant structural failure regarding the power liftgate system on my 2020 Toyota RAV4 Hybrid XLE. Recently, the trunk began failing to close properly. Upon a detailed inspection, I discovered that the sheet metal surrounding the hinges has suffered catastrophic failure. The left-side hinge mounting point is severely fractured, and the right side is exhibiting clear stress cracks. This is not a case of "wear and tear." This is a structural failure where the force exerted by the factory power struts appears to have overpowered the vehicle's body structure, leading to metal fatigue and tearing. I would like to emphasize the following points regarding this case: Maintenance & Care: This vehicle has been maintained strictly according to Toyota’s recommended intervals and has been handled with the utmost care. There has been no external impact or misuse of the liftgate. Safety Risk: The inability to securely latch the trunk poses a severe safety hazard. I am concerned about the liftgate's stability at highway speeds and the potential for exhaust fumes to enter the cabin. Consequently, I no longer feel safe using this vehicle for my daily commute. Request for Action: Given that this appears to be a known issue within the 2019–2021 RAV4 production years, I am requesting that Toyota stand behind its reputation for quality and safety. I ask that Toyota cover the full cost of the structural repairs and the replacement of the affected hinges and struts. I trust that Toyota will treat this as a priority safety matter. I look forward to your prompt response regarding a diagnostic appointment and a resolution for these repairs. Sincerely, [XXX] VIN [XXX] Phone Number [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Rear hatch were repaired new actuators but still malfunctioning now hinges are defective dealer won't honor extended warranty suggest take to body shop have defective hinges replaced at my cost

unknown power steering issues

The screens will flicker and then dim on its own while driving.

Engine light shows on in dash. Stopped to fuel up Car stalled, would not restart Diagnosed fuel pump No prior history of engine issue

For the last 2 months, a code comes up it says loss of electric power steering assist. It came up 15 times in two months. What happens is a steering wheel ceases up for a second or two and then the code goes away. This is something that could happen anytime especially if I have my grandchildren with me and ex steering wheel could freeze up and I wouldn’t be able to steer around an accident at an intersection or something. This is very hazardous to me and my family. There was a recall on some of the 2020 Toyota RAV4’s in the past. I’m telling you I’m not a liar. I do get this coming up this way too many times.

We bought a 2020 Toyota Rav4 Limited with Sunroof. When we were driving in freeway, we noticed that a glass shattered somewhere in my car. We realized that the sunroof was completely shattered. There was no accident, just a heavy rain. We didn't know what to do, we didn't know if we have to call police in a matter as it was a potential safety hazard. We have seen a lot of complaint about this and there is no option to completely sealed it off or get rid of sunroof. We are now scared of driving this car in long distance, we will be trading this vehicle soon because of the incident.

Bought the car with 114k on it now with 115k and I brought it in to Toyota because I have a “engine maintenance required” on the dash now they are trying to charge me almost $1000 because my car has over 100k miles on it and they said they won’t cover it.

The contact owns a 2020 Toyota Rav4. The contact stated that while driving at an undisclosed speed, the message “Engine Maintenance Required” was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the heater control valve had failed and needed to be replaced. The vehicle was repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 47,000.

The paint on my 2020 Toyota RAV4 (Blueprint color) is peeling and deteriorating prematurely, on the hood. The vehicle has been properly maintained and has not been in any accidents. The paint started peeling without any external cause. I’ve noticed similar complaints from other 2020 Toyota RAV4 owners, especially those with the Blueprint color, reporting the same issue. This suggests a widespread paint or clear coat defect from the manufacturer. The peeling paint not only affects appearance but also exposes the metal body to rust and corrosion, which could eventually compromise the vehicle’s safety and structure. Toyota has not issued a recall or offered repairs for this known problem, and many owners are being asked to pay out of pocket for costly repainting. I am requesting that NHTSA investigate this issue as a potential manufacturing defect and urge Toyota to take corrective action through a recall or warranty extension for affected vehicles.