2024 Toyota Tundra Tires & Wheels Problems

I have 23k miles on the vehicle and the tires have prematurely failed. I have gone to Toyota and they have referred me to Falken as they do not handle tire wear issues. In reviewing with Falken, this is a common issues with Toyota and they are blaming the fact that Toyota sold the Tundra's out of alignment to customer, resulting in significant tire wear on outer edges and on flat surface tread of tires. I have again escalated this with Toyota but they will not take ownership and neither will Falken. I am at a loss and I cannot believe that a tire would already need to be replaced at such low mileage. This tire should not be put on anyone's vehicle if it cannot be verified as offering any kind of warranty, resulting in unsafe conditions.

I own a 2024 Toyota Tundra 1794 Edition equipped with Falken Wildpeak A/T 265/60R20 112H tires (original equipment). The vehicle currently has 17,000 miles, and the tires have been rotated at regular intervals according to Toyota’s maintenance schedule. Despite proper care, the right front tire has shown excessive wear on the outer edge. This issue first appeared at 5,000 miles and was noted by my Toyota dealer, who performed an alignment and rotation at that time. The same wear pattern has now reappeared and worsened.

Both front tires have premature wear to the outer edge. Additionally, all four tires have warned to 3/32" with less than 30,000 miles on them. Vehicle has been serviced by Toyota every 5,000 miles. All components have been inspected and per Toyota the vehicle alignment is within spec per manufacture. That being the case, the tires shouldn't wear unless there is a manufacture defect. Toyota nor Falken wants to honor the warranty or take responsibility for the defect of the OEM equipment. Toyota has a TSB for the Tundra alignment with 18" tires but refuse to add trucks with the 20" tires. They keep pointing the finger at each other leaving the customer with zero resolution. Others have replaced the tires but having the same issue reoccur. This is a safety concern as premature wear can contribute to poor cornering in curves, turns, and handling in wet or icy conditions.

Complaint Against: Toyota Motor North America Category: Vehicle Warranty Obligations Toyota USA Case Number: [XXX] Dealer: Toyota Carlsbad Service Advisor: Ken McDonald Date Warranty Claim Submitted: [XXX] Date of Denial: [XXX] I am filing a complaint regarding Toyota’s denial of warranty coverage for premature tire wear on all four factory-installed Falken Wildpeak A/T3W 285/65R18 tires on my 2024 Toyota Tundra TRD Pro. By 15,000 miles, I observed outer edge wear — a typical symptom of incorrect factory alignment. Following the dealer’s recommendation, I performed an alignment, and all scheduled maintenance, including tire rotations, has been completed at authorized Toyota dealerships. On [XXX], I submitted a warranty claim at Toyota Carlsbad. Ken McDonald inspected the tires and took photos, but no diagnostic work was performed — no alignment check, no suspension inspection. A month later, Toyota USA denied the claim based solely on Ken McDonald’s verbal opinion that “the problem is with the tires,” without any technical evaluation or factual basis. This is unacceptable. My issue clearly matches Toyota Service Campaign 24TD01, which confirms that certain 2022–2024 Tundra models may experience premature outer edge tire wear due to factory misalignment. My vehicle fits this description exactly. Requested Resolution: Replacement of the damaged tires under warranty or fair compensation for the financial loss. Toyota’s response represents a failure to uphold warranty obligations, raises serious safety concerns, and violates consumer rights. I respectfully request that the Better Business Bureau help ensure this case is reviewed fairly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Factory alignment was out of specification causing premature tire wear. The original factory Toe and Camber angle settings for the front wheels caused "feathering" and premature wear on the outside shoulders of the tires. My VIN was not included in the Service Campaign but per the dealer it was the exact same issue they have observed in other Tundras. I contacted Toyota and was not able to get resolution regarding a new set of tires