2004 Chrysler Pacifica Visibility & Wipers Problems

SUNROOF SHATTERED WHILE DRIVING. NOT CAUSED BY ANY PROJECTILE. SEEMS TO HAVE HAPPENED SPONTANEOUSLY. *JS

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THE WINDSHIELD DEFROSTER FAILED AND IT WAS BLOWING INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST. THE FAILURE WAS LOCATED WITHIN THE HEATER COMPUTER. A LOCAL GARAGE REPROGRAMMED THE HEATER COMPUTER SEVERAL TIMES, BUT THE FAILURE WAS NOT CORRECTED. THE WINDSHIELD DEFROSTER CONTINUED TO MALFUNCTION THROUGH THE VENTS INSIDE THE VEHICLE. THE MANUFACTURER STATED THAT THEY WERE NOT AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN INFORMATION WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 89,000.

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE HEATER MOTOR FAILED AND AIR CONDITIONER FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE ISSUE WAS COMMON. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 125,000.

2004 CHRYSLER PACIFICA. NO ACCIDENTS EVER. 74K MILES. DEFROST AND FOOT HEATER BOTH QUIT WORKING AT THE SAME TIME. NO ONE HAS ANY IDEA HOW TO FIX THE PROBLEM. MY WINDSHIELD ICES UP AND I CAN'T SEE TO DRIVE. *TR

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT ACTIVATED THE DEFROST SYSTEM; HOWEVER, THE FRONT AND REAR WINDSHIELD, SIDE AND REAR WINDOWS WERE COMPLETELY COVERED WITH ICE. THE DEFROSTER/DEFOGGER SYSTEM FAILED TO DE-ICE THE ACCUMULATION ON THE WINDOWS. IN ADDITION, THE DEFROSTER FAILED TO CLEAR OFF THE FOG AND FROST FROM THE WINDOWS SURFACE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE DEFROSTER WAS FUNCTIONING PROPERLY. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 35,000. THE CURRENT MILEAGE WAS 77,000.

TODAY IS THE SECOND TIME MY POWER WINDOW BROKE. 3 MONTHS AGO THE DRIVER SIDE REAR WINDOW FELL OUT OF THE TRACK AND IT COST $275 TO REPAIR. GLASS WAS OK. TODAY WHEN I PUT THE DRIVERS WINDOW DOWN THE WINDOW SHATTERED AS IT DROPPED DOWN INSIDE. I HAVE OWNED CHRYSLER PRODUCTS SINCE 1952 AND NEVER HAD THIS PROBLEM. *TR

DT*: THE CONSUMER STATED THE SUN ROOF DRAIN LINES FROZE. WHEN THE DRAIN LINES DEFROSTED THE CONDENSATION LEAKED INTO THE PASSENGER SIDE ELECTRICAL SYSTEM, CAUSING THE ELECTRICAL PASSENGER SEAT TO MALFUNCTION. THE MANUFACTURER HAS BEEN CONTACTED AND THE VEHICLE IS AT THE DEALERSHIP AT THE PRESENT TIME. *JB

FIRST OF ALL WE PURCHASED OUR 2004 CHRYSLER PACIFICIA A LITTLE OVER TWO YEARS AGO AND AFTER ABOUT 2 WEEKS I NOTICED A VISIBILITY ISSUE. AT FIRST I THOUGHT IT WAS SIMPLY "NEW CAR" ADJUSTMENT ISSUES. HOWEVER, THIS ISSUE ON "VISIBILITY" NEVER WENT AWAY. THE FIRST INCIDENT OCCURRED BACKING UP IN MY BANK PARKING LOT...BAM! WHERE DID THAT POLE COME FROM? COST $850. MY DEDUCTIBLE $500. THE SECOND OCCURRENCE HAPPENED IN MY DRIVEWAY. AGAIN BACKING UP. THIS TIME THE COAST WAS CLEAR BEFORE I GOT INTO THE CAR. NEXT THING I HEARD [AS I WAS LOOKING BACK WAS A CRUNCH. BETWEEN $5 AND $8K DAMAGE TO THE OTHER VEHICLE. OH I WASN'T GOING ANY MORE THAN 5 MPH! THING IS EVEN AFTER THE ACCIDENT I STILL DIDN'T SEE THE CAR WHEN I LOOKED BACK TO SEE WHAT THE ?XO$@ HAPPENED! I HAVE BEEN A EXCELLENT DRIVER UP UNTIL THE PURCHASE OF THIS VEHICLE? KNOWING THAT THIS HAS BEEN AN ISSUE, VISIBILITY, I'VE REMAINED CAUTIOUS WITH THIS VEHICLE. OOPS FORGOT MY DAMAGES WERE$1950. NON-THE-LESS, TODAY I HAVE THE PRIVILEGE OF PAYING HIGHER INSURANCE PREMIUMS. DON'T GET ME STARTED WITH ON THE ROAD ISSUES. MY QUESTION IS SIMPLE YET SERIOUS TO CONSIDER. SHOULD WE HAVE TO DRIVE IN FEAR OF WONDERING IF TODAY WILL BE YET ANOTHER ACCIDENT/INCIDENT BEFORE CHRYSLER WILL DO SOMETHING ABOUT THE PAC.? IN FACT MAYBE IT WILL TAKE A NEEDLESS FATALITY BEFORE SOMEONE WILL BECOME ATTENTIVE. AS A CONSUMER I HAVE ONLY SO MANY RESOURCES TO EXHAUST. AFTER THAT AND BECAUSE OF THE POLITICAL BATTLE ONE WOULD ENCOUNTER I AM LEFT WITH ONLY THE OPTION TO ADD MY COMPLAINT TO THIS LIST. *JB

VISIBILITY WE HAVE HAD 6 PARKING LOT COLLISIONS SINCE ACQUIRING OUR CAR IN 2003. THE VISIBILITY WHEN MANEUVERING IS TERRIBLE. WE HAVE PARKED IN THE SAME PARKING LOT FOR 24 YEARS IN A VARIETY OF CARS AND SUV'S AND HAVE NEVER HAD A COLLISION. IN THIS CAR, WE HAVE HAD COLLISIONS RESULTING FROM POOR VISIBILITY WHEN PULLING IN TO PARK, BUT MORE SO WHEN BACKING UP. THE BLIND SPOTS ARE SIGNIFICANT AND DANGEROUS. SO FAR, ONLY OTHER CARS HAVE BEEN DAMAGED BUT OUR CONCERN IS FOR PEDESTRIANS OR CHILDREN THAT MAY BE BEHIND US YET REMAIN UNSEEN WHEN ATTEMPTING TO BACK UP. THE DEALER SAYS THEY HAVE HAD NUMEROUS COMPLAINTS BUT THERE IS NOTHING TO DO. THEY DID OFFER TO SELL US A PARKING ASSIST SENSOR SYSTEM BUT THAT'S ALL. THE CUST SATISFACTION REPRESENTATIVE AT CHRYSLER SAID HE HAD NOT HAD ANY COMPLAINTS LIKE THIS. HE ALSO SAID HE COULD NOT VIEW ANY OTHER REPS INFO- HE WAS JUST ONE PERSON IN A HUGE COMPANY. WHEN I ASKED FOR HIS SUPERVISOR, HE SAID SUPERVISORS DON'T TAKE CALLS. THIS CAR HAS SERIOUS DESIGN FLAWS AND CHRYSLER WILL NOT CORRECT THEM. WE ARE CONCERNED ABOUT THE SAFETY OF OURSELVES AND OTHERS. WE CAN'T WAIT FOR OUR LEASE TO EXPIRE IN OCT 2006, UNTIL THEN WE ARE VERY WORRIED ABOUT USING THIS CAR. I CAN'T EVER ENVISION PURCHASING ANOTHER CHRYSLER PRODUCT AFTER THIS LACK OF COMMITMENT TO VEHICLE SAFETY. *JB

DT: THE CONSUMER STATED THAT THE 2004 CHRYSLER PACIFICA HAS A VISIBILITY PROBLEM ON THE WINDSHIELD. THE STRUCTURE IS SO THICK THAT THE CONSUMER HAS A PROBLEM SEEING ON EITHER SIDE OF THE WINDSHIELD. THE CONSUMER STATES THAT HAS HAD TWO CRASHES BECAUSE HE COULD NOT SEE THROUGH THE WINDSHIELD. THE CONSUMER SAYS THAT WHEN MAKING A TURN VISION IS BEING BLOCKED BY THE POST BETWEEN THE WIN SHIELD AND THE SIDE WINDOW. ALSO, THE CONSUMER INSISTS THAT VISION IS BLOCKED BY THE SIDE VIEW MIRRORS ON THE CAR. THE CONSUMER HAS TAKEN THE CAR BACK TO THE DEALERSHIP. THE CONSUMER WANTS TO TRADE THE CAR IN BECAUSE HE CAN NOT SEE VERY WELL. THE DEALER DOES NOT WANT TO DO ANY TRADING ON THE VEHICLE. THE CONSUMER HAS WRITTEN TO CHRYSLER SO THAT THEY WOULD REIMBURSE THE CONSUMER FOR EXPENSES ON HIS INSURANCE, AND TO TAKE THE CAR BACK. CHRYSLER HAS NOT RESPONDED TO THE LETTER. THERE WERE NO INJURIES. A POLICE REPORT WAS TAKEN ON THE SECOND ACCIDENT.*AK UPDATED (11/04/05) *SC

I OWN A 2004 CHRYSLER PACIFICA. MY COMPLAINT DEALS WITH THE TOTAL LACK OF VISIBILITY WHEN ONE IS BACKING UP. SPECIFICALLY, SINCE THE REAR WINDOW IS SO HEAVILY TINTED YOU CANNOT SEE ANY ILLUMINATION THROWN OUT BY THE INADEQUATE BACK-UP LIGHTS. IF THE AREA AROUND THE CAR IS POORLY LIT, ONE CANNOT SEE ANYTHING OR BODY BEHIND YOU. THIS IS VERY DANGEROUS. I HAVE BEEN DRIVING FOR 45 YEARS AND HAVE A VERY GOOD DRIVING RECORD. THIS IS THE MOST DANGEROUS VEHICLE I HAVE EVER DRIVEN!! I WILL NOT DRIVE IT IN THE EVENING ANYMORE DUE TO THE TOTAL LACK OF CONFIDENCE IN THE VEHICLE. INSTEAD, I DRIVE MY WIFE'S HONDA CR-V. ON FEBRUARY 7, 2005 I CALLED CHRYSLER CUSTOMER SERVICE. THE REP SAID THAT I COULD PEEL OFF THE TINTED CELLOPHANE STRIP FROM THE REAR WINDOW. THIS IS LUDICROUS. THE TINT ON THE GLASS IS AN INTEGRAL PART OF THE PANE. HE WAS ABSOLUTELY USELESS. ON FEBRUARY 8, 2005 I COMPLAINED TO MY DEALER. HE WOULD NOT REPLACE THE REAR WINDOW BUT WOULD SELL ME A BACK-UP SENSOR SYSTEM FOR THEIR COST OF $417.00. THE PROBLEM IS NOT SOLVED. THIS IS A PROBLEM OF SAFETY. ALL I WANT IS A WAY OF USING MY CAR 24/7 WITHOUT FEAR OF STRIKING SOMEBODY OR AN OBJECT, THROUGH NO FAULT OF MY OWN. I DO NOT FEEL IT IS APPROPRIATE FOR ME TO PAY FOR THIS SERVICE. I AM TRYING TO SAVE LIVES. PLEASE FEEL FREE TO CONTACT ME, SINCERELY, JOEL F. GARFIELD

THERE HAS BEEN NO ACCIDENT FOR ME BUT I AM SURE IF YOU SEARCH YOU CAN FIND THIS PROBLEM. THE WINDSHIELD WIPERS FREEZES UP WHEN THE WEATHER IS VERY COLD AND WET. THE DEFROSTER DOES NOTHING TO HELP KEEP THE WIPERS IN GOOD WORKING ORDER. *JB

LEFT AND RIGHT EXTERIOR MIRRORS DO NOT RETURN TO MEMORY POSITION. *JB

1) DRIVING ON OPEN STRETCH OF FREEWAY AT NIGHT; HAD JUST STARTED REAR WINDOW DEFROSTER, ) ENTIRE REAR WINDOW EXPLODED. 3) UNDETERMINED - DEALER HAS YET TO ADDRESS. *AK

AUTOMATIC MEMORYY SETTINGS FOR OUTSIDE MIRRORS DO NOT RETURN TO THEIR "SET" POSITIONS. I HAVE HAD THIS ISSUE TO 2 DEALERS. NEITHER COULD FIND THE CAUSE.*AK

CONSUMER STATED THE SIDEVIEW MIRRORS ARE VERY SMALL. THIS CAUSES HIM TO CUT OTHER DRIVERS OFF ON THE ROAD. CONTACTED THE DEALER. HOWEVER, THE PROBLEM STILL EXISTS. *AK

REAR WINDOW IS POSITIONED SO HIGH THAT I CANNOT SEE CARS OR OBJECTS THAT ARE DIRECTLY BEHIND ME. THERE IS NO WAY TO ADJUST MY REAR-VIEW MIRROR TO RECTIFY THIS SITUATION. IT IS THE DESIGN OF THE CAR, AND IT IS DANGEROUS.*AK

TRAVELING EAST ON I80 IN ROCKAWAY TOWNSHIP, NJ APPROXIMATE MILE MARKER 37. HEARD A LOUD BANG, MOON ROOF SHATTERED AND AS SHADE WAS OPEN, BROKEN MOON ROOF GLASS FELL INTO PASSENGER COMPARTMENT. PULLED OFF HIGHWAY TO SHOULDER AND THE REMAINING GLASS AROUND PERIMETER OF MOON ROOF LOOKED AS IF IT EXPLODED UPWARD. THERE WERE BROKEN GLASS PIECES FOUND ALONG THE TRACKS OF THE VEHICLES ROOF RACK. THE WEATHER AND HIGHWAY WAS CLEAR AND DRY, TEMPERATURE IN THE 40'S. THERE WAS NO APPARENT OBJECT THAT STRUCK THE VEHICLE.*AK

WINDSHIELD WIPERS FREEZE IN LIGHT TO HEAVY SNOW. DEFROSTER PATTERN NOT LOW ENOUGH OR WIDE ENOUGH. WINDSHIELD HAS ICE FORM ON IT WHEN THE WIPERS CLEAR THE DEFROSTED PART OF WINDSHIELD. ICE THEN FORMS ON WIPERS AND FAILS TO CLEAR WINDSHIELD. CAR HAS TO BE STOPPED AND MANUALLY CLEARED OF ICE AND SNOW. *AK

WHEN REAR WINDOWS ARE ROLLED DOWN, WITH FRONT WINDOWS ROLLED UP, THERE IS AN AIR PRESSURE HARMONIC GENERATED THAT SHAKES THE INTERIOR OF THE CAR THAT IS VERY PAINFUL (EARS). THE EFFECT IS THAT IT SOUNDS LIKE A HELICOPTER IS IN THE CAR WITH YOU. THIS HARMONIC IS ALSO GENERATED SLIGHTLY BY THE SUNROOF BEING OPENED AND THE WINDOWS ROLLED UP. THE SUNROOF HARMONIC WILL CEASE IF YOU PLACE A HAND OR ARM IN THE AIR STREAM. THESE ISSUES ARE NOT DEPENDENT ON THE INTERIOR LAYOUT OF THE VEHICLE (SEATS UP OR DOWN, OR SEAT POSITION). *LA