2010 Dodge Challenger Air Bags & Restraints Problems

My vehicle was stolen in downtown New York

The contact owns a 2010 Dodge Challenger. The contact stated that upon starting the vehicle, there was an abnormal sound coming from the instrument panel. The vehicle was taken to a dealer where it was diagnosed that the instrument panel was damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact stated that the battery was replaced. The contact had received notification on NHTSA Campaign Number: 16V352000 (AIR BAGS). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 185,000. Parts distribution disconnect.

I HAVE RECEIVED A LETTER ABOUT AN AIRBAG SAFETY RECALL. I WENT TO DEALERSHIP TO GET IT FIXED. THE DEALER SAID THAT THEY NOT GOING TO FIXED IT BECAUSE MY CAR GOT TO A CAR ACCIDENT BEFORE, SO THEY COULD NOT PERFORM RECALL DUE TO AIRBAG DEPLOYED. THE LADY SAID NO DEALERSHIP WILL FIXED IT. I WANT TO KNOW IF I AM GOING TO GET ANY CREDIT SO THAT I CAN GET IT FIXED, OR AM I GOING TO BE THE ONE WHO IS GOING TO PAY TO FIX IT OUT OF MY POCKET. PLEASE FEEL FREE TO CONTACT ME AT [XXX] OR [XXX] PLEASE SEE THE ATTACHMENT. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ON DECEMBER 11, 2019, MY SON WAS ABOUT TO LEAVE FOR WORK WHEN THE HORN STARTING BLOWING IN THE CAR AND WOULDN'T STOP. THE CAR WAS STATIONARY. AFTER ABOUT 4 MINUTES IT STOPPED. I TOOK THE CAR TO SUPREME CHEVROLET IN PLAQUEMINE WHERE I PURCHASE THE CAR FROM. THE CAR WAS CHECKED OUT AND TOLD THAT I WAS GOING TO NEED ANOTHER HORN, THEY HAD ORDERED ONE AND IT SHOULD BE IN IN ABOUT 3 DAYS. WHEN I WENT TO THE SERVICE AREA TO PICK UP THE CAR, THE GUY TOLD ME THAT THE HORN AND AIRBAG HAD BEEN TAKEN OUT AND THEY HAD PUT SOMETHING AROUND THE STIRRING WHEEL TO HOLD IT DOWN UNTIL THE HORN CAN BE REPLACED. I HAVE CHECKED BACK MULTIPLE TIMES AND THEY ARE STILL SAYING THEY CANNOT LOCATE THE HORN FOR MY CAR. IT'S VERY DANGEROUS TO DRIVE A CAR WITHOUT A HORN AND AN AIRBAG. TODAY IS OCTOBER 23, 2020 AND I HAVE YET TO GET A HORN AND AIRBAG FOR THE CAR.*DT*DT*JB*JB

TL* THE CONTACT OWNED A 2010 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 40 MPH, ANOTHER VEHICLE INADVERTENTLY TURNED IN FRONT OF THE CONTACT'S VEHICLE AND CAUSED A COLLISION. THE CONTACT'S AIR BAGS FAILED TO DEPLOY. THE DRIVER'S SIDE AIR BAG WAS PREVIOUSLY SERVICED PER AN UNKNOWN RECALL. ON THE DAY OF THE CRASH, THE PASSENGER SIDE AIR BAG WAS ALSO SERVICED PER AN UNKNOWN RECALL. THE CONTACT AND HIS PASSENGER AND THE DRIVER AND PASSENGER OF THE OTHER VEHICLE SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE IT WAS INSPECTED BY THE INSURANCE COMPANY AND DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT INSPECTED BY A DEALER TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE NHTSA CAMPAIGN NUMBERS WERE UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000. THE VIN WAS NOT AVAILABLE.

RECALL MALFUNCTION

TL* THE CONTACT OWNS A 2010 DODGE CHALLENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/13/17*LJ UPDATED 9/27/18*JB

MY PASSENGER AIRBAG DASH LIGHT HAS BEEN ON FOR SEVERAL MONTHS AND I HAVE SEEN RECALLS ONLINE BUT WHEN I PUT IN MY VIN IT SAYS THERE IS NO RECALL. I PURCHASED THE CAR IN FEBRUARY 2015 BUT THE LIGHT CAME ON IN 2017 AND MY MECHANIC SAID THERE WAS A RECALL BUT WHEN I CALLED THE DEALERSHIP THEY SAID THERE HAS NOT BEEN A RECALL. I HAVE BEEN CHECKING FOR A RECALL SPECIFICALLY FOR MY CAR BUT I STILL HAVE NOT SEEN IT, EVEN THOUGH THE YEAR AND MODEL OF MY CAR HAS HAD A RECALL AND I AM CURIOUS AS TO WHY.

TAKATA RECALL .AIR BAGS FAILED TO DEPLOY WHEN CAR HIT TREES ON FRONT PASSENGER SIDE WHEN MY WIFE LOST CONTROL OF CAR.MY WIFE HIT THE STEERING WHEEL CRUSHING HER CHEST.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 DODGE CHALLENGER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE VIN TOOL CONFIRMS PARTS NOT YET AVAILABLE.

TL* THE CONTACT OWNS A 2010 DODGE CHALLENGER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. MY CAR IS FINE BUT I HAVE BEEN WAITING 7 MONTHS FOR RECALL PARTS TO REPLACE MY AIRBAG INFLATOR. R37/NHTSA 15V-444. FIAT CHRYLSER AMERICA'S RECALL ASSISTANCE CENTER (18008531403) IS JUST AN ANSWERING SERVICE WITH NO ACTUAL INFORMATION ABOUT AVAILABILITY OF PARTS AND ABOUT LIMITS TO HOW MANY PARTS A DEALER CAN ORDER. BUT THE REPRESENTATIVE MARK FROM THE RECALL ASSISTANCE CENTER SAYS PARTS ARE AVAILABLE TO BE ORDERED. MY LOCAL DEALER, NYLE MAXWELL SUPERCENTER, SAYS THAT FIAT CHRYSLER ONLY ALLOWS THEM TO ORDER 10 AT A TIME, AND THE 10 PARTS THEY HAVE ON HAND ARE ALREADY SCHEDULED TO BE USED FOR OTHER PEOPLE'S VEHICLES. THERE'S NO WAY TO FIND OUT WHY FIAT CHRYSLER ONLY ALLOWS THEM TO ORDER 10 AT A TIME, AND NYLE MAXWELL SUPERCENTER CLAIMS THERE'S NO WAY TO SPECIAL ORDER THE PART THAT I NEED, DESPITE THE FACT THAT THE PART IS AVAILABLE.

TAKATA RECALL 16V-352, NOTICE RECEIVED 7/15/2016. PARTIAL USE ONLY THIS VEHICLE FOR EIGHT MONTHS! IS THIS NHTSA OR FCA PROBLEM??? RIDICULOUS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 DODGE CHALLENGER. THE CONTACT RECEIVED TWO NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE DEALER WAS CONTACTED MORE THAN FOUR TIMES AND WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 DODGE CHALLENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V444000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE CHALLENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 DODGE CHALLENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL NOTICE IN APRIL AND STILL NO REMEDY (PARTS) AVAILABLE.

I HAD A TAKATA DRIVER SIDE AIRBAG RECALLED AND REPLACED. SEVERAL MONTHS AGO, PERHAPS A YEAR, I RECEIVED VIA MAIL A RECALL NOTICE FOR THE PASSENGER AIRBAG; HOWEVER, THERE WERE NO AVAILABLE PARTS TO FIX IT. I HAVEN'T RECEIVED ANY FURTHER INFORMATION. I'M WONDERING WHAT THE STATUS IS? HOW DO I GET THIS REPAIRED ETC. SHOULD I HAVE THE AIRBAG DISABLED? WILL ANYONE EVEN PERFORM THAT SERVICE?

APPROACHING ONE YEAR SINCE SAFETY RECALL WAS ISSUED CONCERNING PASSENGER AIR BAG DEPLOYMENT. DODGE DEALER CONTINUES TO SAY PARTS ARE NOT AVAILABLE AT THIS TIME AND CAN NOT PROJECT AS WHEN THEY WILL BE AVAILABLE. ANY ASSISTANCE WITH THIS MATTER WOULD BE WELCOMED.