2014 Ford Fusion Tires & Wheels Problems

We are the owners of a 2014 Ford Fusion model vehicle. We took this vehicle to a local Ford service dealer to have the tires rotated. Dealer service manager told us they could not do the tire rotate because the chrome plating on the wheel lug nuts had swollen and their wrench would not fit the lug nuts. The offered non OEM replacement lugs nuts for our cost of $134.95 plus tax. I believe this is a safety issue as we could be stranded along any roadway should we have a flat tire needing us to use our spare, and unable to remove the flat tire. Our vehicle has a total of about 60,813 miles shown on the odometer. Apparently this swollen lug nut issue is a known problem with this vehicle? Can you help us resolve this?

See attached document for complaint.

I had to have all 20 lugnuts replaced. I had 3 different shops tell me that they are all swollen and needed to be replaced. Lugnuts shouldn't all be defective this quickly. I think Ford used cheap parts

I had a blowout on the highway and the tire tools supplied by ford do not fit the lug nuts. The AAA driver that came also had a very hard time removing the lug nuts. I bought a lug nut socket set to be sure I had the correct tool to remove my wheels but nothing in the kit fits correctly. I had to beat a 19mm socket on to remove the lugs but that completely destroyed the lugs so that they need replaced. As for the recall on the shifter cable and brake line, I paid for both of those repairs when both parts failed before the recall notice was issued. Ford will not reimburse me for the repairs due to the mileage was over 150,000 at the time of repair.

Tire kept going low, and I took it to Walmart since I was closer to them and was told by the technician that the tire was separating at the rim area and it’s a manufacturer’s defect. They sealed the tire and told me it need to be replaced. He said it had good tread and shouldn’t do that. I informed him that I bought from Meineke. So I took it back to Meineke and was told that there was nothing they could do since it was sealed somewhere else.

My child and I were traveling. We were getting off an exit to put some gas.That exit was a bit Icy with snow but when we saw it was to late to stop. On that exit their was a huge pot hole impossible to see and for me to stop in time, my speed was 35 mph and slowing down on the exit. When i went down the exit and hit the pot hole it sounded horrible my son started to panic and i pulled over right away. My tire pressure light turn on as soon as we hit the pot hole. I was very lucky that a man saw everything and came to help. He has stated that the same thing had happened to his wife the day before. My original tire was a Nexen 235/40R19 Dot UAM3 CMBR 1921.

I took my Ford Fusion in for its 50000 mile maintenance. The tech was unable to remove the lug nuts because they were swollen due to the poor design by Ford. I had to replace all 20 lug nuts at a cost of $200. If I did not replace them I would be unable to change a flat tire if I were to have one.

I have made 4 separate attempts to mount new tires. I researched the "Swollen Lug Nut" issue and purchased 10 new lug nuts as well as a 18.5MM x 19.5MM Flip Socket for the shop to use. That has even failed and my new tires are still not installed. I have spent in excess of $85 for these lug nuts and flip socket.

The lug nuts on all the tries won't come off. It seems like the stainless steel cap is no longer connected to the actual lug nut making it impossible to get off with out ripping the cap off and then getting a socket on the lug nut. I need to change a tire out but am unable to unless I destroy the lug nut cap.

Was recently notified by my local Ford dealer that my Lug Nuts on my vehicle needs to be replaced due to swelling. My dealer advised that "Wheel damage will happen" due to this swelling. It appears that this is a known issue by Ford who again has decided to put profits over customer safety. The dealer made is clear that this issue is a vehicle safety issue. I feel that a recall on these defective lug nuts should be ordered for the benefit of public safety. It funny this was not an issue until after my extended warranty expired.

Had to replace lug nuts, dealer said we’re swollen and may make changing tires a problem if not replaced.

WHILE DRIVING I HIT A PIECE OF METAL WHICH CAUSED MY DRIVER REAR TIRE TO GO FLAT. WHEN I GOT OUT TO CHANGE TO THE TIRE I WAS UNABLE TO DO SO BECAUSE THE LUG WRENCH WOULD NOT FIT THE LUG NUTS. SO I HAD TO CALL ROADSIDE ASSISTS TO CHANGE IT. THEY SAID IT IS A COMMON PROBLEM WITH FORD, SOME OF THEM ARE ONE SIZE AND OTHERS ARE ANOTHER.

I hit a very deep pit hole on the interstate causing a tire blowout on front driver side tire as well as a cracked rim on back drivers side. As I go to put the spare on I can't get the lug nuts off. The tool in the spare kit doesn't fit, resulting me to call a tow truck who couldn't get them off either. It took me 2 days to figure out the lug nuts were swollen and this was a common problem with Ford Fusions. My local Ford shop would not assist in the matter at all and still refuse to replace them. They should in fact replace them and also the cost of the damage caused by this. If the nuts were regular lug nuts I could have remedied the situation my self. No police or injuries were involved just lots of stress and money out of my pocket to fix it.

swollen lug nuts that prevent removal of wheel

The wheel lug nuts on this vehicle are faulty. When I purchased new tires the tire installer said these lug nuts are faulty and not safe.

Lug Nuts outer casing were swelled or distorted, not allowing removal to change a flat tire. After talking with a local Ford dealership, that said they sometimes have to hammer on the socket (19mm) to remove lug nut. This cause a safety issue just to remove let alone get out of the socket. The tire could not be repaired, so I had all four replaced, after having the one replaced, to drive the car. With the lug nuts distorted / out of dimensional shape, the integrity of getting them properly locked (torqued) back down is the safety issue. How can you trust they are properly locked down? I looked this issue up, which is a know issue, yet no recall. How is one to know this is an issue? Thankfully I was not on the side of busy highway. It is unsafe to remove, let along reinstall. Trying to remove could cause the car to fall off the jack? For safety I had to order all new lug nuts, with different size sockets to remove the old, and use the designed 19mm to reinstall the new lug nuts. The original lug nuts are not safe to remove or properly torque back down. The risk is the lug nut is not properly torqued and comes loose.

Swollen lug nuts. This is being ridiculous that this has not been recalled yet

I purchased 4 x Michelin Sport A/S Plus 225/50R17's in December of 2017 and have driven those set of tires 30,000 miles on a 45,000 mile tire. My car started wobbling and so I checked the tire and found severe wear in the INSIDE wall/top of both of my rear tires. I had to purchase two new tires because I felt it was not safe to drive. I have included a picture and you will see there is tread left on the tire and worn uneven. I also feel these tires are faulty and could cause an accident.

TIRE IN FOR SERVICE, FIRESTONE REP STATED LUG NUTS NEED TO BE REPLACED, THEY ARE "MUSHROOMING" WHICH COULD CAUSE AN INABILITY TO REMOVE THE LUG NUTS IN CASE OF ROADSIDE EMERGENCY.

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO FLAMMER FORD OF SPRING HILL (3335 COMMERCIAL WAY, SPRING HILL, FL 34606) AND WAS INFORMED THAT THE LUG NUTS ON THE FOUR WHEELS WERE SWOLLEN AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT HE HAD NEVER HEARD OF SUCH A REPAIR NEEDING TO BE PERFORMED ON ANY VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.