2014 Ford Fusion Visibility & Wipers Problems

The back-up safety camera has become at best intermittently functioning, sometimes will not come on at all when the transmission is placed in reverse. When it does come on with reverse, the camera will often cut out in the middle of a backing maneuver while the vehicle is in motion. From the checking I've done online this appears to be a common issue with ford's back-up cameras, and I am surprised a safety recall is not already in effect, considering these cameras came on the vehicles as required safety equipment.

I DON'T KNOW IF I'M THE CORRECT SITE BUT I AM VERY CONCERNED WITH MY DEFROSTER ON MY WINDSHIELD. THERE ARE TIMES WHEN I'M DRIVING THAT THE VISIBILITY ON MY WINDSHIELD IS EXTREMELY POOR; CAN BARELY SEE OUT OF THE WINDOW. I TRY MANY VARIABLES TO REMEDY IT, AC, HEAT, HIGH, LOW ETC. NOTHING WORKS TO REMEDY AND IT IS VERY DANGEROUS.

WIPER BLADES HAVE DISCONNECTED FROM THE WIPER ARM WHILE IN USE, ON FIVE SEPARATE OCCASIONS. I'VE USED MULTIPLE BRANDS, INSTALLED BY SERVICE PROFESSIONALS AT FORD, PEP BOYS AND ADVANCE AUTO PARTS, AND THE PROBLEM HAS REPEATED. COWORKER WITH 2015 FORD FUSION HAS HAD SIMILAR PROBLEM WITH ORIGINAL BLADES. PROBLEM HAS OCCURRED AT HIGHWAY SPEEDS, LOW SPEEDS AND WHILE STOPPED AT TRAFFIC LIGHT.

WINDSHIELD WIPERS DO NOT GO FAST ENOUGH TO CLEAR WINDSHIELD AND VISABILITY IT NIL. THIS IS A DISASTER IN THE MAKING, EVERY TIME IT RAINS AT A MODERATE PACE OR MORE, I HAVE TO PULL OFF THE ROAD AND WAIT FOR THE RAIN TO LET UP. ONCE I WAS ON A COUNTRY ROAD AND WAS ALMOST REAR ENDED. FORD NEEDS TO REPLACE THE MOTOR TO INCREASE SPEED OR DO SOMETHING ELSE BEFORE SOMEONE DIES

THE WINDSHIELD WIPERS ARE NOT FAST ENOUGH TO CLEAR THE WINDSHIELD AT THE HIGHEST SETTING IN MODERATE/HEAVY RAIN EVENTS. DUE TO THE INEFFECTIVENESS OF THE WINDSHIELD WIPERS, VISIBILITY BECOMES HORRIBLE. THE WINDSHIELD WIPERS ARE INEFFECTIVE IN SPEEDS EXCEEDING 25 MPH. SLOWING DOWN TO THIS SPEED IN TRAFFIC ON THE HIGHWAY IS VERY DANGEROUS.

ON A COOL RAINY EVENING IN OCONOMOWOC, WI, THE INSIDE OF THE WINDSHIELD BECAME COVERED WITH FILM THAT COULD NOT BE WIPED OFF WITH A CLOTH, A SQUEEGEE, OR A BLACKBOARD ERASER. VISIBILITY WAS MARGINAL ON A DARK ROAD, BUT WHEN FACING ONCOMING HEADLIGHTS, THE WINDSHIELD LIT UP AND COMPLETELY LOST ITS TRANSPARENCY. MULTIPLE TIMES, CRASHES WERE BARELY AVOIDED BY DEAD RECKONING OF THE CONTINUATION OF THE LANE LOCUS. SINCE THAT TIME WE HAVE PURCHASED RAINX COMPOUND FOR CLEANING INSIDE OF WINDSHIELD AND USED IT MULTIPLE TIMES, WITH SOME POSITIVE RESULTS, BUT STILL HAVE REMAINING STREAKS. EVENT MAY HAVE BEEN AGGRAVATED BY ENVIRONMENTAL CONDITIONS. DEFROSTER, EVEN WITH HIGH HEAT, COULD NOT ELIMINATE THE WINDSHIELD PROBLEM AT THE TIME...UPDATED 09/08/15 *BF UPDATED 10/14/2015*JS

THE WIPERS DO NOT CLEAR THE WINDSHIELD FAST ENOUGH. YOU CANNOT DRIVE THIS CAR IN A LIGHT/MODERATE RAIN. ONCE IT STARTS RAINING VISIBILITY BECOMES HORRIBLE AND ITS DANGEROUS TO DRIVE ANYWHERE. IF YOU GET CAUGHT IN A STORM ON THE HIGHWAY ALL YOU CAN DO IS PULL OVER. THIS MUST BE A FORD ISSUE BECAUSE MY 2012 MUSTANG WAS THE SAME EXACT WAY, AND OUR 2012 ESCAPE HAS THE SAME PROBLEM.

COMPLETE FAILURE OF THE WIPER SYSTEM, WIPERS DOESN'T OPERATE WHEN ACTIVATED BY THE SWITCH. SEEMS LIKE THE MOTOR THAT TURN THEM DOESN'T HAVE POWER TO TURN, SOMETIMES THE PASSENGER SIDE WIPER MOVES UNTIL THE FINAL UPWARD POSITION AND GET STUCK, NOT RETRACTING FOR ANOTHER MOVEMENT UNTIL IT HAS BEEN MANUALLY RETURNED TO THE INITIAL POSITION. VERY DANGEROUS, HAD TO STOP THE CAR IMMEDIATELY AND COULD NOT EVEN SEE THE ROAD SIDE! JUST DIDN'T CRASHED THE CAR BECAUSE I WAS LUCKY!

EXPERIENCED LOSS OF VISIBILITY IN MODERATE TO HEAVY RAIN. WINDSHIELD WIPERS SMEAR WHEN IN USE, CYCLE TOO SLOWLY TO REMOVE WATER. RAIN SEEMS TO SETTLE ON WINDSHIELD AND THE WATER SPREADS AS RAINDROPS MAKE CONTACT WITH THE WINDSHIELD.

WIPERS ON THIS CAR ARE TERRIBLE LIGHT RAIN CAUSES POOR VISIBILITY I HAVE HAD TO PULL OVER IN MODERATE RAIN SOMETHING I HAVE NEVER HAD TO DO IN ANY OTHER CAR THIS IS AN ACCIDENT WAITING TO HAPPEN I HAVE SEEN PLENTY OF COMPLAINTS HERE ON THIS SUBJECT AND STILL NO FIX EVEN DEALER RECOGNIZED THERE IS A PROBLEM AND STILL THEY CAN DO NOTHING SOMEONE PLEASE LOOK INTO THIS PROBLME... MAYBE WE HAVE TO WAIT TILL THERE ARE ACTUAL INJURIES WHEN THEY FINALLY DO SOMETHING ABOUT THIS... *TR

REAR WINDSHIELD SHATTERED FOR NO REASON. I OPENED MY DRIVER DOOR TO START THE VEHICLE AND THEN CLOSED THE DOOR AND MY BACK WINDOW SHATTERED. *TR

WIPERS ON THIS CAR DON'T WORK WELL! THE WIPERS JUST BLUR THE WINDSHIELD AND POORLY REMOVE THE WATER FROM THE FRONT WINDSHIELD DURING LIGHT RAIN. PROBLEM IS WORST FOR NIGHTTIME DRIVING AND HEAVY RAINS. I'VE REPLACED MY OWN WIPERS ONLY AFTER 2 MONTHS OF OWNERSHIP AND HAVE FOUND THE SAME ISSUE. I ALSO FOUND THE WINDSHIELD AND REAR WINDOW FOG UP VERY QUICKLY AND THE REAR DEFOGGER DOES NOT STAY ON FOR VERY LONG TO REMOVE THE FOG FROM THE REAR WINDOW. YOU MUST ENGAGE THE REAR DEFOGGER SYSTEM SEVERAL TIME TO GET COMPLETE FOG REMOVAL. *TR

THE DRIVER SIDE WIPER BLADE IN CONTINUOUS MODE TRAVELS FROM THE 0 DEGREE POSITION TO 90 DEGREES (VERTICAL) BUT ONLY BACK TO 20-30 DEGREES BEFORE RETURNING TO THE 90 DEGREE POSITION. NOT ONLY DOE THE BLADE NOT CLEAR THE ENTIRE WINDSHIELD IN FRONT OF THE DRIVER, BUT REMAINS IN THE FIELD OF VISION BLOCKING THE VIEW OF ONCOMING TRAFFIC. I TOOK THE CAR BACK TO THE DEALER WHO INFORMED ME THAT ALL FUSIONS HAVE THE SAME WIPER DEFECT. I FILED A COMPLAINT WITH FORD CUSTOMER CARE (SEE BELOW). THEIR RESPONSE WAS NEGATIVE. SUBJECT: RE: FORD MOTOR COMPANY [XXX] WHAT IS YOUR VEHICLE SALES OR SERVICE ISSUE?:MY NEW 2014 FUSION DRIVER SIDE WIPER DOES NOT CLEAR THE ENTIRE WINDSHIELD ON CONTINUOUS MODE. I WENT TO THE DEALER FOR WARRANTY REPAIR BUT THEY STATED THAT ALL FUSION WIPERS HAVE THE SAME DEFECT. WE CHECKED SEVERAL FUSIONS ON THEIR LOT AND ALL WIPERS TRAVEL FROM 90 DEGREES TO BETWEEN 20-30 DEGREES, NOT 0-5 DEGREES AS IN THE INTERMITTENT MODE, AND AT THE LOWER END, THE WIPER BLADE REMAINS IN THE FIELD OF VISION OBSTRUCTING THE VIEW OF ONCOMING TRAFFIC. I HAVE NEVER HAD A CAR OR EVEN HEARD ABOUT ANY VEHICLE THAT DOES NOT CLEAR THE ENTIRE DRIVER'S WINDSHIELD VIEWING AREA. THIS IS A VERY SERIOUS SAFETY DEFECT THAT NEEDS TO BE ADDRESSED BY FORD'S ENGINEERS. I HOPE TO HEAR FROM THEM SOON CONCERNING A FIX BEFORE ANYONE HAS AN ACCIDENT DUE TO LIMITED VISIBILITY DURING RAIN STORMS. WHAT ACTION HAS YOUR DEALER TAKEN TO ADDRESS THE ISSUE?:CASE #[XXX] DEALER CLAIMS THIS IS A DESIGN FLAW. [XXX] THE DISTRICT CUSTOMER SERVICE MANAGER STATED THAT THIS NEEDS TO BE ADDRESSED BY FORD ENGINEERS BEFORE ACCIDENTS BEGIN TO HAPPEN IN THE RAIN. WHAT ASSISTANCE ARE YOU SEEKING FROM FORD MOTOR COMPANY?:CORRECT THE MALFUNCTION WINDSHIELD WIPER PROBLEM WITH AN UPDATE TO SOFTWARE / HARDWARE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

FROM DATE OF PURCHASE TO 9/24/14 I NOTICED CLOUDY BLOTCHES AND STREAKS VARYING IN NUMBER AND SIZE ACCORDING TO THE DIRECTION LOOKING AND TYPE OF DAY ON THE REAR WINDOW. AT FIRST I THOUGHT THE WINDOW JUST HAD NOT BEEN CLEANED WELL. LOOKING THROUGH THE REAR VIEW MIRROR THESE AREAS AFFECT THE DRIVERS VISUAL FIELD BY DISTORTING AND DISTRACTING THE DRIVER VIEW. THE FORD MECHANIC VERIFIED SEEING THIS & NOTIFIED FORD DEALER HOT LINE WHO ALSO VERIFIED THIS ISSUE WAS PRESENT. ALSO THAT THIS ISSUE OCCURS DURING THE TEMPERING PROCESS OF THE GLASS & THAT THERE WAS NO FIX FOR THIS ISSUE. I FEEL THAT A HUGE SAFETY ISSUE IS PRESENT DUE TO THIS ISSUE WHICH AFFECTS VISUAL FIELD OF DRIVERS & BECAUSE IT IS IMPOSSIBLE TO GET USE TO IT BECAUSE THE BLOTCHES & STREAKS CHANGE CONTINUALLY ACCORDING TO TYPE OF DAY FROM SUNNY TO CLOUDY OR DIRECTION DRIVING IN OR JUST HOW U MIGHT BE LOOKING AT IT. *TR

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING DURING INCLEMENT WEATHER, THE WINDSHIELD WIPERS FAILED TO WIPE FAST ENOUGH TO REMOVE RAIN FROM THE WINDSHIELD, DESPITE IF IT WERE MODERATE OR HEAVY RAIN. THE VEHICLE WAS TAKEN TO THE DEALER WHO ACKNOWLEDGED THE ISSUE, BUT INDICATED THAT THE WIPERS WERE OPERATING NORMALLY. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 1,000.

THE WIPERS AT MAXIMUM SPEED ARE NOT FAST ENOUGH TO CLEAR EVEN MODERATE RAINFALL AT FREEWAY SPEED. *JS

WIPERS ARE NOT ABLE TO KEEP WINDSHIELD CLEAR THE FASTER YOU GO THE WORST IT GETS AT 60 MPH IT A BIG BLUR AND AT NIGHT ITS REALLY BAD ALMOST HAD TWO ACCIDENTS. WIPERS WORK THE OPPOSITE OF MOST CARS THEY WIPE FROM THE CENTER OUT TO THE EDGE OF WINDSHIELD AND BACK TO CENTER LEAVING ALLOT OF WATER TO ACCUMULATE ON THE WINDSHIELD MOST CARS HAVE WIPERS THAT FOLLOW EACH OTHER GIVING YOU TWICE THE WIPE. THE AERODYNAMIC OF THE HOOD PICK UP WATER ON HOOD AND SPRAY THE WINDSHIELD THE FASTER YOU GO THE WORST IT GETS AND EVENTUALLY NOT BEING ABLE TO SEE OUT THE WINDSHIELD. VERY SCARY SITUATION DRIVING IN RAIN. *TR

THE WIPERS ARE VERY INEFFECTIVE IN CLEANING RAIN WATER. THE WINDSHIELD IS SO BLURRY I CAN HARDLY SEE. IT IS VERY DANGEROUS TO DRIVE IN THE RAIN ESPECIALLY AT NIGHT, SO MUCH SO THAT I WON'T DRIVE IT IF NOT A NECESSITY. *TR

WIPER SPEED IS TERRIBLE! THIS HAS BEEN AN ISSUE FROM THE FIRST TIME IT RAINED AFTER PURCHASE. THE HIGHEST SPEED IS TOO SLOW. REGARDLESS IF I AM DRIVING AT A HIGH SPEED OR LOW SPEED, THE WIPERS DO NOT CLEAR THE WINDSHIELD FAST ENOUGH, RESULTING IN EXTREMELY POOR VISIBILITY. A WEEK AFTER PURCHASE I REPLACED THE WIPERS WITH EXPENSIVE BLADES. NO LUCK. HAVE USED RAIN-X MANY TIMES. NO LUCK. THE PROBLEM IS IN THE SPEED OF THE WIPER ARM. HOPEFULLY THIS IS RECALLED SOON BECAUSE I KNOW THAT I MYSELF HAVE ALMOST GOTTEN IN AMAN ACCIDENT DUE TO THIS ISSUE. NOW I ACTUALLY PULL OFF THE ROAD AND STOP DRIVING, EVEN IN MODERATE RAIN FALL. *TR