2015 Ford Mustang Tires & Wheels Problems

UP -DATE to my previous complaint # 11609504. Ford dealer still had two-piece lock nut for sale at parts counter. Did not mention the recall for Fords two- piece nuts or mention the problem with this nut.

All wheel nuts had to be replaced when new tires were replaced Cost for the nuts $226. NO inspected or change the nuts that were swollen. by Ford. Did the recall No06tice end last year in August.

Brought in for service. Ford found Swollen distorted lug bolts. Could not rotate tires. Potential safety issue. All need to be replaced.

The aluminum top part of my wheel lug nuts rounded off and had to be replaced.

THE MUSTANG HAS THE ECOBOOST PERFORMANCE PACKAGE WITH 19" EBONY BLACK PAINTED WHEELS. THE CAR HAS ONLY 30,000 MILES ON IT DESPITE BEING 5 YEARS OLD THE LUG NUTS ON EACH WHEEL HAD TO BE REPLACED BECAUSE THE NUTS WERE SWELLING AND A STANDARD SIZE WRENCH COULD NOT REMOVE THEM. THIS PROBLEM WAS DETECTED AT 25,000 MILES AND VERIFIED BY THE FORD DEALER RECENTLY. TODAY, THE FORD DEALER REPLACED THE LUG NUTS, WHICH COST $13.03 APIECE PLUS INSTALLATION AND TAX FOR A TOTAL OF $316.91. HOWEVER, THE REAL PROBLEM IS THE POTENTIAL THAT A WHEEL COULD NOT BE REMOVED IN CASE OF A FLAT TIRE OUT ON A HIGHWAY. IN ADDITION, I CAN'T BELIEVE THAT LUG NUTS WHOSE THREADS WERE NOT STRIPPED NEED REPLACEMENT WHICH APPEARS TO BE AT 30,000 MILE INTERVALS. I HAVE CARS THAT HAVE OVER 100,000 MILES ON THEM AND NEVER HAVE LUG NUTS NEEDED TO BE REPLACED. THERE IS A SAFETY ISSUE HERE BECAUSE BEING ABLE TO CHANGE A TIRE WHEN NECESSARY SHOULD NOT REQUIRE A MAJOR OPERATION.

HAD A FLAT TIRE AND DID NOT HAVE A SPARE. SO, I HAD THE CAR TOWED TO A SERVICE STATION TO HAVE THE TIRE REPAIRED. THEN I BOUGHT A FORD SPARE TIRE KIT FOR MY 2015 MUSTANG AND DISCOVERED THE LUG WRENCH DID NOT FIT THE LUGS ON THE CAR. THE DEALER STATED THE LUGS ON THE CAR HAD TO BE REPLACED AND I WAS RESPONSIBLE FOR THE COST ($127.20). SINCE THIS IS A LATENT DEFECT, QUERY WHY FORD IS NOT RESPONSIBLE FOR REPLACING THE LUGS.

WHEEL LUGS DE-LAMINATE REQUIRING REPLACEMENTS TO BE PURCHASED. FACTORY PROVIDES LUG WRENCH WILL NOT FIT THE DE-LAMINATED LUGS MAKING A TIRE REMOVAL IMPOSSIBLE ON THE ROAD TO CHANGE A FLAT TIRE.

WHEEL LUG NUTS ARE DEFECTIVE - HAVE SWOLLEN AND ARE STRIPPED - UNABLE TO USE TORQUE WRENCH TO TIGHTEN WHEELS PROPERLY. FORD DOES NOT WANT TO WARRANT LUG NUTS EVEN THOUGH THE CAR IS ONLY 3 YEARS OLD, 29K MILES AND 100% MAINTAINED BY THE FORD DEALER

THE OE TIRES ARE BAD AND HAVE BEEN REPLACED 3 OUT 4 OF THE TIRES AND ONE TIRE AN EXTRA TIME BECAUSE IT TOO WAS NOT ABLE TO BE BALANCED CORRECTLY . WHEN I DRIVE , I COMPLAIN OF A OUT OF ALIGNMENT FEELING ALL THE TIME AND OUR SOUND THAT TIRES MAKE (?).

CLEAR COAT ON WHEELS IS DISCOLORINGMAND SPIDER CRANKING FROM UNDERNEATH CLEAR COAT. FORD REPLACED THREE WHEELS IN APRIL 2017, FORD REPLACED ONE OF THOSE THREE AFTER THE SAMENESS DEFECT IN OCTOBER OF 2017, AND MOST RECENTLY FORD REPLACE THE TWO REAR WHEELS AGAIN, I AM CURRENTLY WAITING ON FORD TO APPROVE ANOTHER REPLACEMENT OF ONE OF THE FRONT WHEELS FOR A THIRD TIME DUE TO CLEAR COAT DISCOLORATION. PLEASE SEE DOCUMENTS ATTACHED.

ON A MONDAY MORNING, I GET IN MY CAR TO GO TO WORK AND THE VEHICLE'S WARNING SENSORS START TO GO OFF INDICATING THAT MY LEFT REAR TIRE HAS ONLY 15 PSI. NOW, ONLY THE NIGHT BEFORE, I WAS DRIVING AROUND WITH NO PROBLEMS ON MY TIRES SO THIS LEADS ME TO BELIEVE I MUST HAVE PICKED UP SOMETHING ON MY WAY HOME LIKE A NAIL OR A SCREW. I TOOK THE CAR TO THE NEAREST TIRE SHOP AND WHEN THEY INSPECTED THE TIRE THEY INDICATED THERE WAS A BULGE IN THE INNER EXTERIOR OF THE TIRE. WHEN I ASKED THEM WHAT THAT MEANT THEY INFORMED ME THAT A BULGE USUALLY CREATED WHEN DRIVING THROUGH A POTHOLE. I WAS INDICATED THAT IT MUST HAVE BEEN A SIGNIFICANT POTHOLE TO CREATE SUCH A CONDITION ON A FAIRLY NEW TIRE BUT THE PROBLEM IS THAT I NEVER RAN OVER A POTHOLE. THE WHEELS DO NOT HAVE ANY BENDS OR SCRATCHES INDICATING IT WENT THROUGH A POTHOLE THE SIZE OF WHICH NEEDED TO BE SIGNIFICANT ENOUGH TO CAUSE THE DAMAGE. THIS IS A NEW VEHICLE WITH ONLY 4,800 MILES AND FACTORY TIRES. BECAUSE THE BULGE IS AT THE SIDEWALL OF THE TIRE, THE ONLY COURSE OF CORRECTIVE ACTION IS THE REPLACE THE TIRE.

FORD HAS FAILED TO MAKE A SPARE WHEEL/TIRE AVAILABLE FOR THE 2015 MUSTANG. IT IS NOT STANDARD ON ALL VEHICLES (A TIRE INFLATION KIT IS ALL IT COMES WITH) AND THE SPARE WHEEL/TIRE IS ON BACK ORDER FOR ALL DEALERSHIPS BECAUSE SUPPLY IS LOW AND PRODUCTION IS BEING PRIORITIZED OVER OWNER AVAILABILITY. THEREFORE, I AM STUCK WITHOUT A SPARE WHEEL/TIRE. I HAVE EVEN TRIED TO PROCURE AN AFTERMARKET SPARE AND 3 DIFFERENT TIRE STORES HAVE TOLD ME THEY DO NOT HAVE A COMPATIBLE SPARE AVAILABLE. FORD IS HANDLING THE AVAILABILITY OF A SPARE WHEEL/TIRE AS A SHORTAGE OF AN "ACCESSORY" AS IF IT IS A FLOOR MAT, RATHER THAN A SAFETY CRITICAL PART AS A SPARE WHEEL/TIRE IS. *TR