Honda · CR-V Hybrid · 2020
4
Recalls
71
Complaints
5/5
Safety Rating
The 2020 Honda CR-V Hybrid has 4 recalls and 71 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: unknown or other (9 reports).
Source: NHTSA Public Records · Updated Apr 22, 2026
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
Frontal Crash Test

Side Crash Test

Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
16.4% rollover risk in single-vehicle crash
Safety Features
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Remedy Status
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024, October 18, 2024, and August 2025. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
Remedy Status
Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.
Honda (American Honda Motor Co.) is recalling certain 2020-2022 CR-V Hybrid vehicles. The 12-Volt battery cable routed outside of the body frame is missing a fuse on the power circuit, which can allow the battery cable to short circuit or overheat during a crash.
Remedy Status
Dealers will replace the battery cable, free of charge. Owner notification letters were mailed January 29, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FGB.
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Remedy Status
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Vehicle: 2020 Honda CR-V Hybrid, 2.0L engine VIN: [XXX] Mileage at failure: ~73,000 miles Dealer: AutoNation Honda Fremont, California Estimated repair cost: ~$4,200 Issue: Blown head gasket Summary of Complaint: At approximately 73,000 miles, my 2020 Honda CR-V Hybrid suffered a blown head gasket. The vehicle began showing symptoms of overheating and coolant loss, and a dealer diagnostic confirmed head gasket failure. The repair estimate from AutoNation Honda Fremont is approximately $4,200. A head gasket failure at this mileage is abnormal and indicates a potential design defect. I am aware of an ongoing class-action lawsuit concerning premature head gasket and engine failures in late-model Honda vehicles with turbocharged and hybrid engines, and my experience appears consistent with these allegations. This defect is a safety hazard because it can lead to sudden overheating, engine stalling, or complete failure while driving, which puts drivers and passengers at risk. It also creates an unreasonable financial burden on owners. I respectfully request that the NHTSA investigate this issue as a potential widespread defect across Honda CR-V Hybrid and related models. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2020 Honda CR-V. The contact stated while driving 40 MPH, the brake pedal stopped the vehicle the independently without the contact depressing the brake pedal. The brake warning light illuminated. a dealer or independent mechanic was not contacted. The vehicle was not the dealer or independent mechanic for diagnoses. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 33,000.
The contact owns a 2020 Honda CR-V. The contact stated that while driving 60 MPH, the message that the engine was reaching the max engine temperature and to pull over was displayed. A dealer was contacted. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the EV water pump needed to be replaced. The vehicle was repaired three times. The contact stated that the failure had occurred on four times. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 122,000.
The contact owns a 2020 Honda CR-V Hybrid. The contact stated that while his wife was driving up the driveway, at a slow speed, the brake pedal was depressed. The vehicle then accelerated independently. The auto stop feature failed. The contact's wife veered to avoid hitting a parked vehicle. However, the vehicle hit the side of the garage and hit a small tree, where it came to a stop. The contact advised that a branch went under the vehicle. No warning lights were illuminated. The driver-side and passenger-side air bags did not deploy. The contact's wife suffered injuries to the front part of her head. The contact was occupying the front passenger's side seat at the time of the incident. Medical attention was not received. The police were not notified. The vehicle was towed to a collision center but was not diagnosed or repaired. The insurance company was contacted. The vehicle was towed to the residence. The manufacturer was made aware of the failure. The manufacturer advised the contact that a case manager would be assigned. However, the contact was awaiting to hear from the case manager. The failure mileage was 42,332.
I had intermittent warning lights about the electronic parking brake and steering assist for lane departure. One day I left my house and warning lights came on about brake failure. There were no power brakes and the little braking available was very not good at all. I had the car towed to a dealer and it was diagnosed with an internal failure of brake control unit code pfe2b oo. I had the unit replaced.
While driving my 2020 Honda CRV Hybrid the check engine light came on and my speed reduced to 30mph on the highway. This first happened 5/31/2024 and I had it towed to Honda and Honda could not find the problem. I was told to bring it back in if it happened again. I asked Honda to report to their corporate representative because it was a dangerous issue, and was told we should not at this time. Then on 3/21/2025 less than a year later this occurred again and I bought it back to Honda and I am waiting for Honda to tell me what the issue is. This is a safety issue that has happened to other Honda hybrids not just to mine. Please help me on this matter they don’t seem to be able to know what the problem is and this is quite a safety concern.
There was no crash, but it is the second time within a month the vehicle stalls on the highway. The engine keeps running gives a loud banging sound. Also, the hybrid batteries are drained quickly to 0. The first-time the car started work again as normal after 1/2-1 hour standing on the side of the highway. The second time we turned the vehicle off/on, and it started to work again. In both cases the 'check engine' light came on. Twice the dealer ship inspected the car but could find anything wrong with it. We know there is a recall on the model and year, for a full pump issue (which I think is the issue here), but not for the VIN of this vehicle. The symptoms of the recall are identical to our experience. We are afraid to drive this car again. It is scary as the car stalls, power steering stops working, so does the power breaks and the car becomes uncontrollable. Luckly in both cases we were on a straight on the highway, but what would happen if we were in a turn on a winding road? Thanks.
The contact owns a 2020 Honda CR-V. The contact stated while driving at an undisclosed speed, the vehicle stalled, with several unknown warning lights illuminated. The vehicle was able to be restarted; however, the failure recurred. The vehicle was taken to the dealer where the dealer informed the contact that the failure could not be duplicated. The contact was informed that the spark plugs had been replaced by the dealer. The vehicle was repaired; however, the failure reoccurred. The vehicle was restarted; however, the failure persisted. The vehicle was taken back to the dealer but was not diagnosed or repaired. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 70,000.
Brakes failed due to a known issue with the Brake Simulator. The same vehicle has been recalled in Japan for this reason. Brakes became completely non-responsive while driving. Again, this is a known issue. The brakes simply due not work and in Japan they have identified a manufacturing process defect. [XXX] Vehicle was inspected by Team Honda in Baton Rouge. Many lights on the dash are warning that there is a defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I recently noted that the steering wheel “sticks”, requiring a little extra effort in order to perform any slight lane correction and consequently requiring immediate additional correction from the opposite direction. This is very disconcerting especially at high speeds. After doing some online research, I found that the later models of the CRV and many other Hondas and Acuras are being recalled to correct this issue. This car has only 22,000 miles on it. I feel that it should be part of the recall.This is dangerous.
Sudden engine failure while driving on highway with immediate loss of power. Engine failure was due to blown head gasket from failure in sealed coolant system. Engine failure occurred prematurely at 84k miles. Honda allegedly is aware of this failure in their system, and has not addressed it. Safety concern due to sudden loss of power while driving in areas with speeds at excess of 60 mph, no warning prior to failure.
My Honda CR-V Hybrid would stop working on the highway at high speeds. Sporadically, I would be driving at speeds from 55-75mph and the accelerator pedal would stop working and my car would start slowing to a halt. I would have to pull over to the side of the highway quickly, turn the car off, and then restart it. It usually would work but occasionally the car would stop a mile or two down the road and I would have to restart it again. This occurred six times between 11/24 and 1/25. In all cases, the car would still have electrical power but the accelerator would simply stop responding. This led to several dangerous situations where I needed to maneuver around trailer trucks while rapidly slowing. In all cases, there was no warning lights or messages. I had two different mechanics, including the dealership where I bought the car, look at it and neither could find a source of the problem. This problem as occurred to other owners of Honda CR-V's if you search for this problem on Reddit and other forums. I ended up selling the car back to the dealership at a loss and buying a different used car.
The contact owns a 2020 Honda CR-V. The contact stated that while making a turn into a parking space, the vehicle unintendedly accelerated, drove up the curb, hit and drove over the metallic Bank sign pole, which damaged the undercarriage of the vehicle. The vehicle then crashed into the sides of two unoccupied vehicles that were parked perpendicularly to the contact's vehicle. The vehicle then stopped. The contact stated that one of the vehicles that the vehicle had crashed into was pushed a third of a block away. The contact stated that the brake pedal was depressed during the failure, but the vehicle failed to respond. The message "Brake Failure" was displayed, and several unknown warning lights were illuminated. The air bags did not deploy. No police report was filed, and no injury was sustained. The vehicle was towed to an autobody repair shop, where it was repaired for the damage sustained. Additionally, the contact stated that while pulling into a parking space in front of the residence, the brake pedal was depressed, but the failure recurred, causing the vehicle to crash into the rear of another parked and unoccupied vehicle. The other vehicle sustained minor damage. The air bags did not deployed. No police report was filed, and no injury was sustained. The dealer was notified of the failure and advised the contact to call the manufacturer for diagnostic testing to be performed by an engineer with better electrical equipment. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was filed; however, no assistance was provided. The failure mileage was unknown.
Misfires due to Faulty OEM Injectors. Also headgaskets tend to blow easily bad design. Honda needs to address this issue fast
Warped head, head gasket. Premature.
The contact owns a 2020 Honda CR-V Hybrid. The contact received notification of NHTSA Campaign Number: 23V844000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
My car is stalling at highway speeds due to fuel pump issue. I have spent so much money on tows and repairs and it has been really dangerous. There is a recall and it says my car is part of it but my vin doesn’t have the recall
Hi. I have gone to my car dealership on 9/12/2024 and called Honda Corporation in October 2024 for an update when my car’s recall can be serviced and at both times they tell me that not enough parts are available to service my car’s recall. This is horrible customer service that a possible life and death recall can affect my situation because Honda is not taking responsibility in producing enough parts fast enough to resolve this recall. Recall number: 24V-064 for 2020 Honda CRV hybrids.
Brakes stopped working suddenly. All of the brake system started flashing warnings. electric parking brake light is on when parking brake is not engaged. Warning lights all flashed: Electric Parking Brake Problem, Brake System Problem, Brake Hold System Problem, Adaptive Cruise Control Problem, Collision Mitigation System Problem, and Road Departure Mitigation System Problem. This car has 50k miles and just out of warranty. It was a $6k repair!!!!! Honda said faulty parts.
The contact owns a 2020 Honda CR-V. The contact stated while driving 65 MPH, the vehicle lost motive power. The check engine warning light was illuminated. The contact was able to pull to the side of the road. The contact stated upon attempting to continue driving, the vehicle failed to respond as needed while depressing the accelerator pedal. The vehicle was towed to the dealer, where the contact was informed that a cylinder had misfired; however, the dealer informed the contact that the cause of the failure could not be determined. The vehicle was not repaired. The contact stated that the failure recurred while driving. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); because of the plant where the vehicle was manufactured. The failure mileage was approximately 59,018.
Showing 1–20 of 25 complaints
The 2020 Honda CR-V Hybrid has 4 recalls recorded by NHTSA.
NHTSA has received 71 owner-reported complaints for the 2020 Honda CR-V Hybrid.
The 2020 Honda CR-V Hybrid received an overall safety rating of 5 out of 5 stars from NHTSA.
The most commonly reported complaint categories for the 2020 Honda CR-V Hybrid are unknown or other (9 reports), forward collision avoidance (7 reports), engine (6 reports).
Yes. NHTSA has 4 recalls on record for the 2020 Honda CR-V Hybrid. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
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This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.