Toyota · Prius · 2020
2020 Toyota Prius
0
Recalls
14
Complaints
5/5
Safety Rating
The 2020 Toyota Prius has no recalls and 14 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: unknown or other (2 reports).
Source: NHTSA Public Records · Updated Apr 29, 2026
Research Context
The 2020 Toyota Prius page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is unknown or other with 2 reported complaints.
Best Research Moves
- Use the complaint log to understand what owners were actually reporting instead of relying only on the raw complaint total.
- Review the recall section even if the total is smaller, because a limited number of recalls can still point to meaningful safety actions.
- Check the linked investigations for extra ODI context if you want to see whether owner complaints escalated into formal defect review.
Key Takeaways
- The 2020 Toyota Prius currently shows no active NHTSA recalls listed on this page and 14 owner-reported complaints.
- This page currently shows 1 NHTSA investigation linked to this page.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 5/5 overall NHTSA safety rating.
- The most frequently reported complaint categories on this page are unknown or other (2), tires (2), service brakes (1).
- Vehicle
- 2020 Toyota Prius
- Recalls
- 0
- Complaints
- 14
- Safety Rating
- 5/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
10.7% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: StandardLane Departure Warning: Standard
Investigations
1 totalDPClosed
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Component: ELECTRICAL SYSTEM:PROPULSION SYSTEMOpened: Jan 27, 2023Closed: Aug 7, 2023Related recall: 22V063000
Owner Complaints
14 totalUNKNOWN OR OTHER,SERVICE BRAKES
CRASH1 injurySep 12, 2025
I TURNED LEFT INTO A PARKING SPACE IN MY 2020 PRIUS. I STEPPED ON THE BRAKE, AND MY CAR SHOT FORWARD. I COULDN'T STOP IT, AND IT HIT A CONCRETE POLE. IT ONLY TOOK 1 SECOND. IT SEEMS TOYOTA HYBRIDS ARE STILL HAVING THIS UNINTENTIONAL ACCELERATION DESPITE A MULTI BILLION DOLLAR LA...
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AIR BAGS,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
CRASH2 injuriesAug 2, 2025
I was the victim of an accident on [XXX]. The person of the other vehicle that collided with my vehicle after crossing at high speed and without stopping in the red light. The sensors of the anti-collision vehicle of my vehicle did not work and the air bag also did not work. Due ...
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UNKNOWN OR OTHER
Jul 16, 2024
About a year ago and again a few days ago, I was slowly moving my Prius forward when suddenly it accelerated at full speed. The first time I was pulling into a parking spot beyond which was a grassy area and then a stockade fence. When I felt the car lurch forward, I slammed on t...
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BACK OVER PREVENTION
Feb 7, 2024
After heavy rains, the car says the park assist doesn't work, as well as the parking sensor system. There is a warning sign that says it doesn't work.
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
CRASH1 injuryMay 16, 2023
On May 16, 2023 I was slowly driving out of a market parking lot when the car suddenly accelerated, full throttle, and speeded across the street (Colusa Avenue, Berkeley, CA), crashing head on into a fence. Immediately after the crash, the dashboard displayed the following: "Ch...
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SERVICE BRAKES,UNKNOWN OR OTHER
CRASHNov 3, 2022
Attempted to park in my garage and overshot the turn. The brake then failed to stop and I dented my garage outer wall. I reversed my car and tried to reposition it to go inside the garage, putting it on drive. However, the brake pedal made the car accelerate and the car went on r...
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TIRES
Jun 10, 2022
Ballooning on side wall of tire. When brought to dealer, they indicated that three other tires had same problem but not as obvious. Car had only 24k miles, with half these on these tires (rest on snow tires). Dealer reported that this was a serious danger.
VEHICLE SPEED CONTROL,SERVICE BRAKES
CRASHSep 20, 2021
The contact owns a 2020 Toyota Prius. The contact stated that while, driving approximately 5 mph, making a right turn, the vehicle suddenly accelerated, jumped the curb, and crashed into the bushes. The brake pedal was applied however, failed to respond. There were no warning lig...
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TIRES
Aug 6, 2021
I was making a left turn into my subdivision after a full stop. My speed was no more than 5 MPH. The Toyota dealer informed me that the sidewall had blown and was not repairable. They had no definitive cause as to why the tire blew. The tire was retained by the dealer. The ti...
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UNKNOWN OR OTHER
Dec 14, 2020
ORIGINAL TIRES FROM DEALERSHIP
Showing 10 recent complaints from 14 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2020 Toyota models. That sequence helps separate one-off year spikes from broader make-wide patterns.
More Toyota Prius Years
2021 Toyota PriusCompare this year against 2020 for complaint and recall shifts.1i6c2019 Toyota PriusCompare this year against 2020 for complaint and recall shifts.3r1i28c2022 Toyota PriusCompare this year against 2020 for complaint and recall shifts.1r1i22c2018 Toyota PriusCompare this year against 2020 for complaint and recall shifts.1r1i34c2023 Toyota PriusCompare this year against 2020 for complaint and recall shifts.4r16c2017 Toyota PriusCompare this year against 2020 for complaint and recall shifts.3r1i100c
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Frequently Asked Questions
How many recalls does the 2020 Toyota Prius have?
The 2020 Toyota Prius has 0 recalls recorded by NHTSA.
How many complaints have been filed for the 2020 Toyota Prius?
NHTSA has received 14 owner-reported complaints for the 2020 Toyota Prius.
What is the NHTSA safety rating for the 2020 Toyota Prius?
The 2020 Toyota Prius received an overall safety rating of 5 out of 5 stars from NHTSA.
What are the most common problems with the 2020 Toyota Prius?
The most commonly reported complaint categories for the 2020 Toyota Prius are unknown or other (2 reports), tires (2 reports), service brakes (1 reports).
Does the 2020 Toyota Prius have any recalls?
NHTSA does not currently list any recalls on record for the 2020 Toyota Prius. To verify the status of your specific vehicle, check nhtsa.gov/recalls with your VIN.
Check Another Vehicle
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.