There are 7 owner-reported air bags & restraints complaints for the 2018 Ram 2500in NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
•Side curtain airbag malfunction front driver's side. The truck has a warning light for the airbag and the computer diagnostics says it is a side airbag malfunction. The vehicle is well kept and has not been damaged. Mopar does not lost this malfunction and recall as included in my VIN •Cruise control malfunction The cruise control sporadically does not turn on when the button is pressed. The button may need to be pressed a dozen times before it activates and cruise control is available to be set for a given speed and then engaged. This has occurred since purchase brand new at the original dealership at less than 25 miles on odometer. Mopar does not list this malfunction/recall for my VIN. •Hydraulic Control Unit recall difficulties. The dealership has stated multiple times it has no replacement parts to do the recall repair covered under NHTSA Recall # 24V-896.
My father and I were in a collision we were struck head on by another car at a estimated 45-50 mph and not one single air bag deployed and cause my farther to seek medical attention.
Head on collision occurred doing 50mph and airbags did not deploy. Impact was hard enough to twist the frame of the truck.
WHEN I AM DRIVING I WILL RANDOMLY GET A WARNING "SERVICE AIRBAG SYSTEM" AND THEN IT WILL TURN OFF RANDOMLY. AFTER DOING SOME RESEARCH AND SPEAKING TO A DEALERSHIP THIS IS A KNOWN ISSUES WITH THE WIRING UNDER THE SEAT. THE DEALER DIDN'T KNOW IF THE AIRBAGS WOULD STILL WORK WHEN THE WARNING WAS PRESENT.
THIS VEHICLE WAS INVOLVED IN A FRONT END COLLISION AT SPEEDS GREATER THAN 35 MPH. THE PASSENGER FRONT SEATBELT DID NOT LOCK AND THE AIR BAGS DID NOT DEPLOY.*DT*JB *TR
I WAS INVOLVED IN AN ACCIDENT TODAY THAT TOTALLED MY TRUCK AND THE AIRBAGS NEVER DEPLOYED. IMPACT DAMAGE WAS IN THE FRONT AND BOTH SIDE REAR PASSENGER DOORS. CAR RAN STOP SIGN AND THE BRUNT OF IMPACT WAS IN THE FRONT.
The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the air bag warning light remained illuminated, and the message "Service Air Bag" was displayed. The contact stated that the failure was intermittent. The vehicle was taken to the local dealer, but the cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was approximately 127,000.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026