2017 Ram 2500 Engine Problems

It is a known issue that 2017 ram 2500 diesels experience turbo or actuator failures at low mileage costing upwards of 8-10000 dollars in repairs. My ram only has 61000 miles and due to exhaust fluid requirements etc, premature failure is common. Owners should be able to extend the warranty to 15 years as Chrysler has known this issue and has failed to address it. The code is in the attached screenshot.

The contact owns a 2017 Ram 2500. The contact stated that while driving at various speeds, the vehicle hesitated to accelerate as intended while the accelerator pedal was depressed. The “Low Coolant” warning light was illuminated. The contact was able to pull over to the shoulder of the roadway. While inspecting the vehicle, the contact became aware that the vehicle was experiencing excessive coolant consumption. The vehicle was taken to a local dealer, where it was diagnosed that the EGR system had failed and needed to be replaced. The vehicle was not repaired due to the cost. The vehicle remained at the local dealer for further tests. The manufacturer was made aware of the failure. The failure mileage was approximately 93,000.

I got a p2609 code when the check engine light came on. After researching the code it has been determined it is the bolt holding the grid heater in place has deteriorated and now my engine needs to be dismantled to repair the problem. These repairs are roughly $3000.00. Ram has been aware of this problem in their vehicles since 2007 models and it is still a problem they are not being held responsible for.

The grid heater bolt failed and fell into the intake runner. The bolt then fell into the number 6 cylinder causing engine failure. The vehicle has 73554 miles on it. The grid heater bolt failure is a known problem and has been recalled on other vehicles.

The heater grid bolt busted loose ultimately resulting in total engine failure. The bolt went through the intake, beat cylinder 6 all to heck resulting in the piston going through the block and wrapping around the cam shaft. Over $20,000 in repairs later and I have a working truck again. This is a known issue. My mechanic has fixed several of these in the last year. If you own one of these trucks, it is only a matter of time before it happens to you.

The contact owns a 2017 Ram 2500. The contact stated that after starting the vehicle, the check engine warning light remained illuminated. The contact stated that a diagnostic scanner was used to retrieve DTC: P2609; which indicated a failure in the intake air heater system. The vehicle was not yet repaired. The local dealers were contacted and indicated that the part was not available to order. No further information was available. The manufacturer was not yet contacted regarding the failure or parts availability. The failure mileage was 123,200.

Lost diesel exhaust brake transmission down shifts trying to slow vehicle bolt in cold start heater plate dropped into engine via intake manifold causing extensive internal damage

Cam shaft lobe rounded off, causing sudden loss of power and misfire on cylinder 7. The first time this happened there was no warning or signs of trouble. I was traveling at highway speeds and the vehicle violently shook and speed unexpectedly dropped. Had to limp the truck off the highway with choppy acceleration while the steering wheel shook. This could of easily caused a serious accident at highway speeds. The damaged cam shaft caused damage to cylinder 7. Cylinder 7 now has low compression. The check engine light is now on and the engine makes a ticking noise. The mechanic, Homestead Auto, ordered a rebuilt engine to replace the engine in my truck. Estimated delivery is several months. Estimated costs of repair is $8500. The truck with the damaged engine is available for inspection at my house. The vehicle has only been inspected by my mechanic at Homestead Auto. The mechanic said this is a well known and common problem with Hemi engines.

This is preventative for myself but multiple others have been affected by this manufacturing issue. The factory grid heater has a bolt and stud on the bottom side of it. From heat and deterioration the bolt has a tendency to fall off, which then sends it through the intake manifold where it winds up inside cylinder #6. See these links for more information: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

We bought our truck in August 2023. At the end of January 2024 a light came on saying we had 150 miles before the engine shut down to 5 mph. A week later we get a recall letter, and take it to a dealership, they fix the recall they said, but before we got home, the light came on again. They told us to drive it a few days and it might go off. It stayed on we took it back to dealership. The recall apparently says to reprogram the def system. That is not the problem. The dealership said they did their part. Carmax said they don’t cover anything. We did buy an extended warranty. They came in an inspector looked at the truck and approved to only replace the def injector, one nut and a sensor. The problem that we face is that when they go to replace the deaf injector it possibly is going to damage the STR or SCR pipe no one will cover that. So we are now facing four to $8000 for repairs to a truck we just bought. we’ve only had it four months. Someone should be liable. We are now without transportation, no way for my husband to get to work so we will probably end up losing his job and the truck and have to move all over a defective truck that was sold to us.

Failed part is the turbo actuator. I was towing an approximately 6000lb trailer when the turbo actuator failed. I lost both boost to control power and loss of the exhaust brake. I was driving in an area of steep inclines and declines, loss of the exhaust brake is the safety issue. The actuator issue caused the check engine light to come on and codes were thrown regarding the failed actuator.There were no codes or any advanced warning of the failed actuator. The codes came up when the actuator failed, no exhaust braking while driving down the mountain. I have replaced the actuator and the vehicle is now running fine with adequate acceleration and the exhaust break also works.

Recently there has been a number of reports stating the Engine Pre-heater electrical connector has become corroded causing the connector to overheat, rust, and eventually dropping the bolt nut to fall into the intake manifold where the lose nut is succeed into one of the cylinders causing major mechanical damage to the diesel engine. One article was mentioned and posted on Bank Power website, article: RAM Insider Talks Bolt Failure, regarding the intake manifold part# 12B1023A163.

My 2017 RAM 2500 (VIN-HG607103) at 83,015 miles began throwing a code of P2609 which is an air intake heater issue. I found my air intake relay was not working. I replaced it and all good, until the code returned a little over a week later. I then tested the relay and found it good and began to research more to learn that I had the "Bolt of Death" occurring. The bolt on my grid heater plate was broken, however it had not dropped into my engine cylinder. Luckly it was fused to the heater grid plate still. If it had fell off, it would fallen into a cyclinder damaging it and the piston, blowing the engine. There are recalls on new trucks with this engine however not the 2017s yet.

The contact's husband owned a 2017 Ram 2500. The contact stated that prior to the failure, the dealer replaced the crankcase filter and performed other unknown maintenance services. The contact stated that after her husband remotely started the vehicle, there was smoke coming from underneath the hood and smoke entered the cabin of the vehicle. The contact's husband opened the hood and noticed there were flames coming from the engine compartment. The contact's husband extinguished the fire with a hose. No injuries were sustained, and no medical attention was received. No police or fire department reports were filed. The contact related the failure to a faulty solid-state intake heater grid relay located in the engine compartment; however, the vehicle was not diagnosed nor repaired. The vehicle remained in the driveway and was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 94,000.

The contact owns a 2017 Ram 2500. The contact stated while jump starting another vehicle, the contact noticed that the oil dip stick was not secured. The contact pushed the dip stick back into place. On another occasion, the contact was having the battery changed and the oil dip stick was not secured again. The vehicle was not taken to the dealer. The manufacturer was contacted. The failure mileage was 95,000.

An oil leak has formed at 46k miles and it is dripping all over the engine and the entire under carriage of the truck. This is common in the 6.7 cummins. The truck is under warranty but mopar refused to fix the truck. The oil gets on things that cause smoking snd burning smells. This has caused the engine to lose oil pressure and shut off on the highway.

The contact's son owns a 2017 Ram 2500. The contact stated that while her son was driving at an undisclosed speed, the vehicle loss motive power without warning. The vehicle was taken to the dealer, but the dealer could not replicate the failure after test driving the vehicle for 75 miles. The failure recurred after the contact's son received the vehicle back from the dealer. The vehicle was not repaired and was waiting for an unknown part to arrive in December for the dealer to replace. The manufacturer was made aware of the failure and a case was opened and the manufacturer provided a rental vehicle for the contact's son. The failure mileage was approximately 35,000.

We were told by a car dealer the head gasket might be bad. So, we had it towed to a mechanic, where it was repaired.

THERE IS A KNOWN DEFECT IN THE CUMMINGS DIESEL ENGINE REGARDING THE INTAKE AIR GRID RISER, THAT IF NOT REPLACED WILL CAUSE COMPLETE ENGINE FAILURE. THE BOLT INSIDE THE GRID FAILS DUE TO EROSION FROM HEAT OR ELECTRICAL CURRENT EXPOSURE AND DROPS INTO THE ENGINE DESTROYING THE PISTON

SUDDEN LOSS OF POWER, WAS PULLING OUT INTO TRAFFIC ON STATE HIGHWAY AND TRUCK WOULD NOT ACCELERATE PASS 20 MPH. CHECK ENGINE LIGHT CAME ON, AFTER PULLING OVER AND STOPPING AND RESTARTING, TRUCK WAS ABLE TO OPERATE NORMALLY EXCEPT FOR LOSS OF THE EXHAUST BRAKE. TOOK TO DEALER AND DEALER STATED IT WAS THE TURBO ACTUATOR AND STATED IT WAS A COMMON PROBLEM. SHOULD BE A TSB OR RECALL IN MY OPINION. TRUCK HAS 82000 MILES.