There are 41 owner-reported speed control & cruise complaints for the 2017 Ram 2500in NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
This is in regards to Recall #C4B for the ABS/HCU failure on my 2017 RAM. This recall was issued over a year ago in November of 2024, but Stellantis has yet to DO ANYTHING and can't even tell us when a remedy will be available. I have asked my local dealership and get the same answer, NOTHING!!! The parts must be available, because the dealership told me that I could purchase the part from them and pay them to install it. But, I would have to then wait to get reimbursed from Stellantis once the recall is "remedied". Two problems with this; 1) I don't have the $1500+ to spend on this, and 2) I don't trust them to ever pay me back! But, this does tell me that they have the parts. Plus, they have no trouble making and selling new vehicles with parts that don't have this safety failure. Can you make them prioritize this recall and take car of the thousands of RAM trucks with this safety issue. BTW, last month my brother-in-law was driving my truck on I-25 through Denver, CO. He hit an icy spot and lost traction causing him to go into a 360 spin. God was looking over him because he did hit anything or anyone. THIS WOULD NOT HAVE HAPPENED IF THE TRACTION CONTROL SYSTEM WOULD HAVE BEEN WORKING. STELLANTIS CAME VERY CLOSE TO BEING RESPONSIBLE FOR HIS DEATH!!!
ABS Module and or HCU finally quit working. Loss of cruise control, ESC (traction control), 4x4 and speed sensor not registering. Had now storm around the 1st of December and got stuck on road in front of house due to loss of traction control and 4x4 not engaging. Dealer had said 4x4 was working when they informed me the ABS module needed replacement. It currently at a private diesel repair shop and they confirmed the ABS module needs replacement. Currently awaiting a ship and repair service to see if the module will work and fix the loss of above. There were two warning lamps on the dash lit up. The ABS and Traction Control light. I am hoping that all I need is the module repaired and that I don’t need the HCU replaced. This is super frustrating because there is a recall on the parts but the dealer and the company are in no hurry to find a remedy for the issue.
While driving the anti-skid anti-lock failure light flashes with an audible warning. This has routinely been happening since early 2025, with the only local dealer advise is to rapidly depress the gas pedal with the key on (engine off). There’s been zero advancement to provide remedy to date. When I ask the dealer, he says “we haven’t been notified yet of parts being available. You’ll be notified when we get to okay. This is in reference to safety recall 24V-896.
HCU/ABS modules have failed for the second time in 50K miles. While using Cruise Control at highways speed (70mph) in heavy traffic the warning lines and chime came on. At the same instance the truck started slowing down dramatically. Almost causing us to get rear ended. It was like slamming on the brakes, but without brake lights to warn cars behind me. I finally figured out it caused the Cruise Control to kick out. Now I am having to listen to the constant chirping of the chime. It even chimes when the truck is not moving!!! Let me ask this question.... Why is it that long ago NHTSA required Anti-Lock Brakes on all cars to improve safety? Yet, when that system has a systemic problem of failure on these trucks, it's no longer a safety related problem? Makes zero sense!!! I purchased this truck with 99K miles on it. These modules went out once approximately 10K miles later. Now I have 154K miles and they have gone out again. FCA is selling replacement modules but they are the exact same failed design. They are not only not fixing the issue, they are knowingly selling parts that have systemic and reoccurring safety failures. This is legally called blatant negligence...
ABS/HCU defect. Vehicle does not stop properly without ABS and parts arnt available. Warning chime will not clear and unsafe to drive.
Service ABS comes on and off randomly. When cruising at highway speeds, it causes the random shutdown of cruise control when not expecting it. This is very dangerous. Dealer states parts are on back order for years and they also state that it won’t fix the issue long term anyways. How has this issue not resulted in a safety recall!? I’ve read that thousands are plagued with this same exact issue.
The ABS module has failed. There aren’t any available across the entire United States in order to fix our vehicle. We have no ABS, no cruise control, no trailer brakes. We can’t get any help or answers from Ram. We have started a case with them and cannot even get a call back. The dealer cannot even order the part.
Intermittent “service ABS system” light on dash resulting in loss of ABS, cruise control, park-sense, and 4x4. No amount of troubleshooting from a reputable diesel mechanic has been able to fix this. From what I have read online this is a very common issue and the truck likely needs an HCU/ABS module
ABS AND LSC WARNING LIGHT GOES ON AND OFF. THE CRUISE CONTROL KICKS OFF. WARNING BELL DINGS OFF AND ON. CHECKED AND MULTIPLE PROBLEMS WITH THE SYSTEM
Abs warning lights going crazy kicks cruise control off and traction control and 4x4 stop working Constantly dinging and flashing don’t know if brakes will work or not
This started in May 2023, warning lights "Service Electronic Braking System", "Service Anti-Lock Brakes". It is an intermittent issue, cannot duplicate. Appears at random, with Cruise control on,, if the issue message appears the cruise control disables. This can go on for several minutes, then all of a sudden stop. Could resume minutes later. Again Random. Don't rely on your anti-lock brakes, not reliable, or vote of confidence. As of today's writing 11/18/23, appears to becoming worse. I believe eventually I will note have a braking system whatsoever. Unfortunately I don't trust my dealer, or any dealer at this point for a consensus.
The anti-lock and traction control light and service light came on shortly after purchase, this happened while towing a 10,000lb camper in the N. GA mountains. this was a challenging situation with that much weight pushing the truck and the brakes weren't working properly. After getting a code reader, I found out the HCU has been listed as a service problem. You try to find the part and there is a hold on releasing the part because the manufacture is having problems with the updated part, and they don't even offer the original part because of the defect on the original part, (part # 68143491AA) The replacement part is (68143491AB). Thankfully I grew up driving vehicles without modern ABS , If my wife would have been driving, or an inexperienced driver, this could have ended in a very, very bad situation. Why isn't there a safety recall on this vehicle? Why should the consumer have to pay for a KNOWN SAFETY ISSUE. just look at the posts on the internet. Even worse, you can't get the part to fix, every dealer that has the part listed says the part will not be released until February, and not until April for the public. ( but the website says they are in stock) You call to verify that the part is on hand and they said not until spring.
The ABS and traction control light are coming on and off and malfunctioning with a dinging bell alert. With a message that says service antilock brakes soon. On wet roads the steering seems off and brakes lock up. Very unsafe, The Ram dealer said the parts to fix are under engineering review and not available until February 2024. My truck is a 2017 Ram 2500 with19,850 miles. I bought the truck new
The ABS hcu fails intermittently causing a loss of traction control, cruise control. this is the second time i will have to replace the this unit. i had to first replace it at the end of 2021 and it failed a second time in october 2023.
ABS/Traction control unit disabled (light on). diagnosed by dealer in October of 2023 as ABS pump and module as bad. No part available from dealer (dealer only part and ETA of 3/24). Advised to park truck until part came in 6 months. Called Dodge customer care on 5/2 to ask for update. was told no part available and no ETA in the future. I am driving an unsafe vehicle due to faulty brake system dealer can't/won't fix.
I have 2017 Dodge ram 2500.12/09/19 the anti lock brake system control and hcu module was replaced under warranty. Now august 2023 with 27,900 miles the same problem has occurred with the dealer recommending the ABS control module and HCU be replaced. the parts will not be avaiable until January 2024. If a Abs module failure is not serious what is. A check of the internet shows a tremendous amount of complaints of this issue. there is even a class action lawsuit in California. I have spoken with Ram Care and they dropped my case as soon as they found out the part was backordered until January. I have all the dealer documentaion if needed. Please look into this problem before crashes start occuring.
This has been going on since May of 2022 Every time I start my truck I get a warning that my ABS is not working and that my electronic braking needs to be serviced. While these lights are active, I have no ABS, traction control, or cruise control. After about 10 to 15 minutes of driving, the warnings go out. The lights sometimes will stay off for twenty to thirty minutes, but normally flash on between off and on at random intervals. I also noticed that I immediately loose ASB and traction control during emergency braking. The lack of ABS has recently caused me to lock up the wheels on wet concrete while towing a camper as a car cut me off to exit the highway. The lock-up caused the trailer to jack-knife, and nearly roll over an embankment. I
First got an Service Antilock Brake System and Stability Control light. A couple days later, lost speedometer and park sense lights came on along with "Service Trailer Brakes", but I haven't had a trailer hooked up to this truck ever.
While driving down the road my vehicles ABS and Traction control light go on and off, most of the time the lights are stuck on. Causing the vehicle to not have ABS and traction control during the rain and snow months of the year an further more the cruise control does not work. At this point the truck is unsafe to drive in all conditions as it does not retain its safety braking systems, I will not put my family in the vehicle. Moving forward ask my local Ram dealer about the repairs and they say they can not get the parts they have been on back order.
Vehicle set code C0020-01 ABS Control Module/ Hydraulic Control Unit failure. ABS system, Traction Control and cruise control does not work. Parts unavailable to fix issue leaving me with the choice or parking the vehicle or driving and u safe vehicle. This should have been a recall and Ram is doing nothing about it.
Showing 1–20 of 41 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026