2008 Chrysler Town & Country Air Bags & Restraints Problems

The contact owns a 2008 Chrysler Town and Country. The contact stated that while driving approximately 65 MPH, the driver’s and passenger’s side curtain and front air bags suddenly deployed. During the failure there was no collision to cause the air bags to deploy. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 11V394000 (Air Bags, Equipment). The contact stated that the vehicle had experienced that failure listed in the recall. The failure mileage was 170,160.

The contact owns a 2008 Chrysler Town and Country. The contact stated that the air bag warning light was illuminated on the instrument panel. The vehicle was taken to the dealer and the contact was informed that the vehicle was not under recall. The vehicle was taken to an independent mechanic and was diagnosed with a defective air bag module. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

REFERENCE FCA SAFETY RECALL W09. I have been attempting to get my vehicle fixed/repaired since February of this year when I received a recall notice (W09) through the postal service. I was told in February the part was not available yet for the dealer to obtain but I would be notified when it was available. I have called the dealer frequently since then to determine the status of the part and to have my vehicle fixed and received the same reply. Approximately three months ago when I called the dealer (yet again), the dealer informed me they would order the part and they would notify me when it arrived. I have repeatedly called this dealer since then to ask if the part had arrived. After three phone calls I was pointedly told I would be notified when the part had arrived. It is December of 2021 now and the recall on my vehicle remains unfixed. This morning I searched for this recall on the NHTSA website and found, "The interim repair is to remove the emblem and the emblem retainers from the driver airbag." This interim remedy was never mentioned nor completed by this dealer. I was never made aware until my search this morning there was an interim remedy. Since receiving this recall in February I have been minimizing the use of this vehicle, restricting its use to in town driving only until it could be fixed. I am fortunate to have another vehicle at my disposal but others in my situation may not be so fortunate. If the delay in supplying the required parts is due to the manufacture then I highly doubt the FCA statement, "...but are sincerely concerned about your safety", as cited on their safety recall letter. If the delay is due to the Diepholz Chrysler dealer in Paris Illinois, then I am of the opinion this dealer has failed or is unable to remedy this defect within a reasonable time period. If the NHTSA is able to get this dealer to make the required fix/repair, then the NHTSA is far better than I could ever hope to be.

The contact owns a 2008 Chrysler Town and Country. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. The vehicle was taken to an independent mechanic who diagnosed that the air bag control unit was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 16V047000 (Air Bags). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 185,000.

I HAVE A 2008 CHRYSLER TOWN & COUNTRY MINIVAN THAT IS IN MINT CONDITION. I BROUGHT MY VAN TO A DEALERSHIP FOR A REPAIR. THERE WAS ALSO A RECALL FOR THE DRIVER SIDE AIRBAG. THE ISSUE IS 14 PEOPLE HAVE BEEN INJURED BY THE PLASTIC EMBLEM THAT HAS BECOME LOOSE AND CAN BECOME A PROJECTILE IN THE EVENT OF AIRBAG DEPLOYMENT. THE TECH SAID THE RECALL HAS THEM REMOVE THE EMBLEM ON THE STEERING WHEEL AND THEY DON'T REPLACE IT WITH ANYTHING. MOST PEOPLE DECLINE IT BECAUSE THEY DON'T LIKE THE WAY IT LOOKS. I TOLD HIM I DID NOT WANT THIS RECALL PERFORMED ON MY CAR UNTIL CHRYSLER HAS A BETTER FIX. UNFORTUNATELY, THE TECH FORGOT TO TAKE THE WORK ORDER FOR THE RECALL OFF IN THE COMPUTER AND THEY REMOVED THE EMBLEM ANYWAY. ALSO SCRATCHED THE LEATHER ON THE STEERING WHEEL WHEN THEY WERE PRYING THE EMBLEM OFF. YOU CAN IMAGINE MY HORROR WHEN I PICKED MY CAR UP AND FOUND THAT A DECORATIVE TRIM PIECE WAS RIPPED OFF. NO REPLACEMENT OF ANY KIND, JUST AN OPEN GAPE WITH HOLES WHERE THE EMBLEM USED TO BE ON THE STEERING WHEEL. VERY NOTICEABLE!! THIS IS UNACCEPTABLE AND I WANT TO PUT IT OUT THERE THAT CHRYSLER LIED IN THEIR PRESS RELEASE ON JULY 14, 2020. THIS IS WHAT THEY SAID...CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE DRIVER'S AIR BAG COVER WITH A REDESIGNED COVER, FREE OF CHARGE.. AT THIS TIME THERE IS NO FIX! THERE IS NO REDESIGNED COVER! DON"T HAVE A RECALL IF YOU DON'T HAVE A FIX FOR DAMAGE TO YOUR CUSTOMERS CAR! CALLED CHRYSLER AND THEY STILL HAVE NO FIX FOR THIS. WHAT! WAY TO STICK IT TO YOUR CUSTOMERS! THEY DON'T HAVE ANY MORE LAWSUITS BUT LEAVE THE CAR OWNER WITH DAMAGE TO THEIR CAR. WHAT IF I WANTED TO SELL MY CAR? THIS DEVALUES IT! THANKS CHRYSLER!! I WANT TO KNOW IF THE CEO, MR. MANLEY, OF CHRYSLER WOULD APPRECIATE ME GOING IN HIS CAR AND REMOVING A DECORATIVE PIECE OF TRIM OR EMBLEM WITH NO REGARD FOR HOW IT MAKES THE CAR LOOK? YOU KNOW IT WOULD NOT BE OK!

LOOSE DAB EMBLEM RETAINER.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS); HOWEVER, AN UNKNOWN DEALER AND THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT AN UNKNOWN SPEED, A BELL SOUND WAS HEARD AND THE AIR BAG INDICATOR ILLUMINATED. THE INDICATOR TURNED OFF MOMENTARILY, BUT THEN REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DRIVER'S SIDE AIR BAG CLOCKSPRING NEEDED TO A RESET. THE TECHNICIAN RESET THE CLOCKSPRING, BUT THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 143,000. *DT

I WAS INVOLVED IN A LOW SPEED FRONTAL CRASH ON AN INTERSTATE HIGHWAY. I WAS BELTED IN AND DIDN'T EVEN TOUCH THE AIRBAG, BUT THE AIRBAG SHOT FLAMES OUT OF THE RIGHT SIDE HOLE BURNING MY ARM LIKE A BLOWTORCH. I HAVE PHOTOS OF THE INJURY AND IT'S HEALING STAGE. I WAS ADVISED TO GO TO THE HOSPITAL FOR STITCHES AS IT SPLIT MY ARM OPEN WIDE, BUT I'D BEEN THERE 5 TIMES IN THE LAST 8 MONTHS AND JUST DRESSED IT MYSELF. THE AIRBAG IS SUPPOSED TO HELP PREVENT INJURY AND IT WAS THE ONLY THING THAT CAUSED AN INJURY! *TT

AIRBAG LIGHT STAYS ON MEANING SYSTEM IN NOT FUNCTIONING. IMPACT SENSORS HAVE BEEN REPLACED AFTER WHICH THE LIGHT CAME ON INTERMITTENTLY. I BELIEVE THIS VEHICLE SHOULD HAVE THE L01 RECALL BASED OFF OF NHTSA CAMPAIGN# 16V047.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED AND OCCUPIED WITH PASSENGERS, THE FRONT PASSENGER AND REAR SIDE CURTAIN AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND HAD THE VEHICLE TOWED TO MAC HAIK FORD LINCOLN (7201 S INTERSTATE HIGHWAY 35, GEORGETOWN, TX 78626, (512) 930-3673). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.

AIRBAGS DID NOT DEPLOY IN THE CRASH. VAN HAS BEEN TOTALED BY THE INSURANCE. MUCH FRONT END DAMAGE; VAN FLIPPED END FOR END BRAKING WINDSHIELD & BOTH FRONT DRIVERS & PASSENGERS WINDOWS. SEAT BELTS SAVED THEIR LIVES, WITH INJURIES TO BODY & HEADS. VAN SPEED MAYBE 40 M.P.H. ON HIGHWAY & UPHILL ON A CURVE. SINGLE VEHICLE ACCIDENT, DRIVER BLINDED BY ON COMING HEADLIGHTS FROM ANOTHER VEHICLE. WE NEVER RECEIVED A RECALL, BUT LOOKS LIKE MODULAR/AIRBAG CONTROL UNIT MAY CORRODE & FAIL, RECALL S07 FOR SOME 2008 VANS ONLY. NHTSA REFERENCE #16V047000 & NUMBER AFFECTED 111,519 VANS. MY VIN# SHOWS NO RECALLS OPEN FOR IT & SHOWS ALL OTHERS HAVE BEEN DONE. THIS RECALL SHOULD HAVE BEEN ON MY VAN TOO. NOT ONE AIRBAG WENT OFF & WE COULD HAVE BEEN KILLED. THE VAN IS TOTALED, MOST DAMAGE TO FRONT, EVEN BUMPER IS BENT RIGHT UNDER, WHAT MORE DAMAGE DOES IT TAKE FOR THE AIRBAGS TO GO OFF. PLEASE CHECK OUT WHY MINE WAS NOT RECALLED. ...UPDATED 08/02/17 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE PASSENGER SIDE OUTBOARD SHIELD REQUIRED REPLACING. WHEN THE SHIELD WAS BEING TAKEN OFF THE LOWER END OF THE SEAT BELT FELL OFF. THIS WAS DUE TO STRIPPED THREADS ON THE PAD HEAD SCREW THAT IS USED TO FASTEN THE BELT TO THE SEAT FRAME AND ALSO THE THREADS IN THE SEAT FRAME ARE STRIPPED.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE AIRBAG WARNING LIGHT IS ON FOR ABOUT 2.7 YEARS AND CHRYSLER WON'T FIX A BRAUN ENTERVAN AND BRAUN WON'T FIX A CHRYSLER. I HAVE BEEN PASSED BACK AND FORTH AND SPEND OVER $540.00 TRYING TO FIX A DANGEROUS PROBLEM. I HAVE BEEN IN CONTACT WITH BRAUN AND THEY SAY TOO BAD.

WE WERE TRAVELING AT A SPEED OF 55-60 MPH ON A HIGHWAY WHEN WE WERE HIT FROM BEHIND. I WAS IN THE FRONT PASSENGER SEAT. THE VAN WENT STRAIGHT TO ITS SIDE AND I HIT THE DOOR WINDOW AND WE CONTINUED TO ROLL NUMEROUS TIMES AND THEN CAME TO A STOP ON ITS SIDE, MY SAME SIDE. DURING THE CRASH AND ROLLOVER THE OPPOSITE PASSENGER SLIDING DOOR WAS PARTIALLY RIPPED AWAY. TWO OF THE PASSENGERS WERE EJECTED FROM THE VAN. NO AIR BAGS DEPLOYED.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING A U-TURN, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVERS SIDE WHEEL. THE AIR BAS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DESTROYED AND TOWED TO A IMPOUND LOT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000. THE VIM WAS NOT AVAILABLE:

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING AND TRACTION CONTROL INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A CLOCK SPRING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *TT *TR